P.F. Chang's - Albany

3.7
58 reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 58 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.8
Food
3.7
Service
3.6
Ambience
3.4
Value
Noise · Moderate
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j
josephm
New York Area
22 reviews
Dined on November 23, 2021
Overall1Food1Service1Ambience1

Never had a server come to the table after being seated
Waited 20 minutes
Got up and left
You may be short staffed but someone come over and say I’ll be with you soon or take drink order

P.F. Chang's - Albany
Responded 3 days ago

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

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n
vipnancys
New York Area
8 reviews
Dined on November 15, 2021
Overall3Food3Service2Ambience3

Server this time was disengaged. Asked for certain things, said she'd bring them, and just never did. Food was also cold

P.F. Chang's - Albany
Responded 3 days ago

We’re sorry to hear about your disappointment! Could you send us a private note with more information about your visit and email address; our team will reach out to you?

Report
PE
ProfessionalEater
New England
6 reviews
Dined on October 2, 2021
Overall4Food5Service3Ambience4

Service was very slow, but the restaurant appeared short staffed like nearly all restaurants right now. Food was fresh, hot and good.

J
vipJerri
New York Area
3 reviews
Dined on October 2, 2021
Overall5Food5Service5Ambience5

We enjoyed an my daughters 18th. Birthday celebration at PF Chang-Albany and had an awesome time!

Food and service was OUTSTANDING!!

CK
ChristianK
New York Area
5 reviews
Dined on September 17, 2021
Overall2Food3Service2Ambience3

For a lot of people working and not much of a crowd the service was very slow.

P.F. Chang's - Albany
Responded on September 23, 2021

We're sorry to hear about the wait during your visit. We'll ensure that we pass this along to our team. Thanks!

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d
vipdkazz
Tampa
4 reviews
Dined on July 5, 2021
Overall1Food2Service1Ambience1

Understaffed and not enjoyable 06/06/21
Please get some training going and I hope you find more employees.

J
Justine
New York Area
2 reviews
Dined on May 9, 2021
Overall5Food5Service5Ambience5

My husband took me out for mother’s

P.F. Chang's - Albany
Responded on May 28, 2021

Thanks for sharing your feedback!

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OT
OpenTable Diner
Orlando
1 review
Dined on May 7, 2021
Overall1Food3Service1Ambience4

Initial server and trainee were great. They were replaced by a very rude server

P.F. Chang's - Albany
Responded on May 20, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
JD
vipJDAJ
New England
9 reviews
Dined on May 3, 2021
Overall4Food4Service4Ambience4

We had a great meal with great service. We’ll definitely be coming back soon.

P.F. Chang's - Albany
Responded on May 20, 2021

Thanks for sharing your feedback with us! We look forward to seeing you again soon!

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OT
OpenTable Diner
New York Area
2 reviews
Dined on April 25, 2021
Overall5Food5Service5Ambience5

Great place. Unfortunately we missed our reservation due to personal issues.

P.F. Chang's - Albany
Responded on May 28, 2021

Thanks for sharing! We hope to see you soon!

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OT
OpenTable Diner
New York Area
1 review
Dined on March 20, 2021
Overall2Food1Service2Ambience3

I was excited to make my reservation because friends and family have been recommending this place to us for a while so I made one for 2 at 6:30pm. We got there at around 6:27pm, told the front desk to we have a reservation and she told us that she will seat us in a few minutes but then those few minutes became 10, I saw her seat other people that didn’t have reservations but I gave her the benefit of the doubt that she just forgot about us because it was busy hours. So, I went up to her and reminded her that we had a reservation for 6:30, it was about 6:40 at this time, and she told me to give her a few seconds. I payed more attention to the people coming in, a couple came in and told her they had a reservation for 6:45, 2 mins later they got seated. By 6:50pm, I just told her to cancel our reservation because my mom, who has not eaten all day, was getting frustrated. It was such a shame, I didn’t get have PF Chang food I was really looking forward to having duck.

A
vipAshley
New York Area
17 reviews
Dined on March 13, 2021
Overall3Food5Service1Ambience5

When we arrived couple minutes before our time reservation time, we approached the hostess and she rolled her eyes and goes “name” we told her our last name and she states “ omg it’s through opentable of course it is, never transferred over.” I said well I made that 5 hours ago it should have, she goes “ well I’ve been busy.” My husband and I just stare in disbelief, the older gentleman said don’t worry we’ll get you seated. He is telling the girl to find them a table available, after couple minutes the older gentleman finds up a table. After sitting down our waitress hardly came over and had a horrible attitude the whole night. Food was good as always. Disappointed with the staff except the male hostess he was nice and apologetic.

AB
AnneB
New York Area
20 reviews
Dined on March 6, 2021
Overall5Food5Service5Ambience5

We had not been out to dinner for some time and the ambience made us feel like we were at a special event! It was dark and romantic and the lighting was amber and warm. Our waiter was attentive and the food came out fast but dessert took a long time. We honestly did not mind as it was a Saturday night out without the kids so we got to really unwind. The cocktails are always good and the food was very good and reasonably priced. I love the rewards points too!! We will go more often!

CB
vipChantelB
New York Area
11 reviews
Dined on February 26, 2021
Overall5Food5Service5Ambience5

Celebrated my sisters birthday and the food and service was amazing! Most importantly the birthday girl enjoyed herself and will return!

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2021
Overall5Food4Service5Ambience5

Food was a little bit colder than would’ve liked, but absolutely great service and environment.

PB
PaulB
1 review
Dined on February 14, 2021
Overall2Food2Service2Ambience4

Food was poor. For example, the fried rice was mushy and had no taste. The Sesame Chicken also had no taste. Service was terrible. Every time we asked for something (i.e. - a knife, a glass of wine, soy sauce), we had to ask 2-3 time before we got it.

SR
SusanR
1 review
Dined on February 14, 2021
Overall2Food2Service2Ambience2

Silverware had old rice stuck in it. 1 of our 3 apps didn’t come out until we finished the first 2 & asked him about it. Had to ask twice for water. One meal (beef) came out ice cold, the remainder of the meals were only luke warm. When it came back out, it was the same steak, now over cooked. Everyone else was done eating, so we just left. Music was very loud & the air conditioning right over our table was very cold. We spoke to a manager, who did apologize & take the meal off, but our experience was not very good & we won’t return.

OT
OpenTable Diner
New York Area
1 review
Dined on February 13, 2021
Overall4Food5Service4Ambience4

The food was fantastic.

OT
OpenTable Diner
New York Area
1 review
Dined on February 13, 2021
Overall4Food5Service4Ambience5

The food was great and the service was good. It was Valentine’s Day specials and bottle of Champagne was included, but when we asked to switch it to wine instead, we were not informed that will cost and extra $20.00. The waitress said it will cost less not more. That was the only thing made me unhappy.

CB
vipChristheB
New York Area
111 reviews
Dined on December 28, 2020
Overall4Food4Service4Ambience4

All as expected, no surprises. Consistent food and service. Peculiar that every time I use Open Table for a reservation, we are seated near an entrance.

OT
vipOpenTable Diner
Chicago
8 reviews
Dined on March 14, 2020
Overall3Food4Service2Ambience4

What happened with the menu? From the extensive selection of the old menu - there were about twelve items. I was able to get my old selection - despite being removed from the menu - but what happened?

P.F. Chang's - Albany
Responded on March 17, 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

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GW
GoodWineGoodTime
New York Area
4 reviews
Dined on March 14, 2020
Overall4Food5Service3Ambience5

The food was great but the service was much slower and less attentive than my usual experience.

TL
TimL
1 review
Dined on February 14, 2020
Overall2Food4Service2Ambience1

They have no concept of what "reservation" means. I made a reservation for 7PM several days prior, showed up 10 minutes early and checked in, and was not seated until 7:30. The waiting area was packed and the majority of the people there seemed to have reservations and were waiting 30+ minutes for a table. One couple who had a 6PM reservation, and were there before us, was seated after we were. It was very loud, both in the waiting area and in the dining room . The waiter showed up to take our order promptly the moment we were seated, before we had any chance to look at the menu, and then was nowhere to be found when we were ready to order. Food came out quickly once ordered, but drinks took a while. The food was great. I would order takeout from here, but I would not dine-in again.

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience4

Service was great

B
vipBrettcsp
New York Area
89 reviews
Dined on January 14, 2020
Overall4Food4Service4Ambience4

Excellent food and service. The Miso Salmon was spot on. The Miso sauce was incredible. Veggies were cooked perfectly and complimented the salmon perfectly. The Chicken Lo Mein was perfect - great balance of tastes. Service was stellar!

LP
LPN21
Montreal
23 reviews
Dined on January 4, 2020
Overall4Food5Service5Ambience4

Had a great evening! Food was very good. A little bit noisy but I willing to forget that because it was a Saturday evening. Overall it was good.

P.F. Chang's - Albany
Responded on January 10, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
OT
vipOpenTable Diner
New York Area
21 reviews
Dined on November 23, 2019
Overall5Food5Service5Ambience5

Had a great time food was amazing

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on November 9, 2019
Overall5Food3Service5Ambience5

We ordered the crispy chicken and it was soft and doughy.

JW
JoyW
New York Area
13 reviews
Dined on September 25, 2019
Overall5Food5Service5Ambience5

Great service, had Happy Hour appetizers & good wine

J
Joes
New York Area
5 reviews
Dined on July 24, 2019
Overall3Food2Service2Ambience4

Restaurant was not busy and service was slow. We sat for 10 minutes before a waitress appeared.
Ordered lettuce wraps which were ok.
It was one hour before our dinner arrived and the rice was cold.
Complained to manager who stated it was slow because of two large parties. The restaurant was about 20% occupied. Not sure how they handle an actual busy time.

HM
HowardM
New York Area
38 reviews
Dined on July 22, 2019
Overall5Food5Service4Ambience4

Service was good but as night progressed our server became busier. Fod was great as always!

D
Disneyqueen
Orlando
5 reviews
Dined on July 5, 2019
Overall4Food4Service4Ambience4

Food always great and plentiful.

SM
SherM
New York Area
3 reviews
Dined on June 28, 2019
Overall5Food5Service5Ambience4

A super advertised special of two entries for $25.00 made their fantastic food even more memorable. Plus they have such a variety of choices to choose from.

OT
OpenTable Diner
New York Area
2 reviews
Dined on June 16, 2019
Overall1Food1Service1Ambience1

We were a party of (5) for Father’s Day, our Open table time was for 5:30 pm got there at 5:17 pm there was a pretty long wait line to check in which was fine expected it. One hostess doing everything. Checking in, seating, answering the phone and so on. When checked in at 5:32 she said it would be at 15-20 min. wait ok. Then 14 mins later a party of 6 checked in & hostess said the same thing to them. But then the woman complained about why she’d have to wait if she’s on the list for 5:30 but can’t be seated etc., so the hostess said hold on & left for a few seconds the. proceeded to seat them. Ridiculous we were there sooner. Whatever.. Finally seated us 18 mins later which was fine. But when seated almost 10 mins later the waitress stopped by to say she would be back in 5 mins. A bit more then 15-20 mins later she finally came over very sweet, said she just started 3 days ago & apologized proceeded to take our order very well. So we thought, but well over an hour she finally brought over our drinks, 2 were wrong,, & was never corrected & it was so hot in the restaurant, The dinners took forever it was crazy and I mean forever. Then when it came out all 5 dinners were all cold. But because we waited so long to get it literally we didn’t want to send it back. Most of the dinner wasn’t eaten but everyone was polite. Now at this point we just wanted another drink but she kind of just walked quickly as she spoke. And then as time pasted by now we just had to watch for her to see if we could catch her or someone for our check. Seemed as though once she went into the kitchen she never came out for a very long time. We feel as a newbie on her supposedly 3 days that she should have been still shadowing someone or had help. The food was awful the worst we have ever had at any PF Chang’s restaurant. And we’ve eaten in CA, HI, NY, & more terrible food. The tables around us sat dirty not buses. Not enough help very poor, disappointment.

SM
SherM
New York Area
4 reviews
Dined on June 14, 2019
Overall5Food5Service5Ambience4

P.F. Chang’s live up to my expectations from previous visits. Food was nicely prepared, tasty and not just “run of the mill Chinese food”.

OT
OpenTable Diner
New York Area
3 reviews
Dined on May 17, 2019
Overall3Food5Service4Ambience2

The food and service we're excellent. The music was way too loud and more suitable for a bar than to a nice dining atmosphere.

AF
AlyssaF
New York Area
5 reviews
Dined on April 20, 2019
Overall5Food5Service5Ambience5

Everything was good!

S
Star
New York Area
1 review
Dined on April 14, 2019
Overall5Food5Service5Ambience5

Great place! Excellent food, service, and ambiance!

JU
JUNM
New York Area
25 reviews
Dined on April 5, 2019
Overall5Food5Service5Ambience5

Good food, great service, good location(inside the Colony mall). Thank you

OT
OpenTable Diner
Washington DC
10 reviews
Dined on March 22, 2019
Overall5Food5Service5Ambience5

The food was great and came out fast. Our server was awesome!

FAQs

You can order delivery directly from P.F. Chang's - Albany using the Order Online button. P.F. Chang's - Albany also offers takeaway which you can order by calling the restaurant at (518) 454-0040.

P.F. Chang's - Albany is rated 3.7 stars by 58 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.