P.F. Chang's - Austin

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1. NU

   NancyU

   Austin

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Always love PFchangs! the food and service is always great!
   

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2. m

   melissam

   Austin

   3 reviews

   2.0

   3 reviews

   Dined on May 17, 2023

   overall2food3service2ambience2

   We had a reservation but still waited 30 mins to be sat. Hostess was overwhelmed. Although our server was good, the kitchen was slow to send out food. Lunch ended up taking 2 hours bc they were so slow on everything.
   

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3. OT

   OpenTable Diner

   Houston

   4 reviews

   1.0

   4 reviews

   Dined on May 16, 2023

   overall1food1service1ambience1

   Worst experience ever. They didn’t respected our reservation and didn’t gave us a table. We had to leave after waiting for 15 minutes. Because they put us on their waiting list. Which is what we were trying to avoid and that’s why we made a reservation. Not going back !!!
   

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 8, 2023

   overall5food5service5ambience5

   We rarely have the chance the get date nights being the parents of a small child so to have such a great experience was awesome. Our server was excellent and the chicken lettuce wraps are delicious!!!
   

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5. OT

   OpenTable Diner

   New Orleans

   13 reviews

   vip
   5.0

   13 reviews

   Dined on May 6, 2023

   overall5food5service5ambience4

   Service was outstanding. Everyone was extremely friendly.
   

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6. OT

   OpenTable Diner

   Detroit

   3 reviews

   vip
   2.0

   3 reviews

   Dined on April 21, 2023

   overall2food3service5ambience2

   Hostess forgot about us and our reservation. Reminded her twice. There was ONE waitress and she was doing an amazing job for handling over 20 tables. No one was helping her and no sight of a manager. Outside of the waitress giving her best this was a disappointing experience
   

   P.F. Chang's - AustinResponded on April 25, 2023We are sorry to see this. We have sent you a private note.
   

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7. j

   jofahr

   Vancouver

   69 reviews

   vip
   1.0

   69 reviews

   Dined on April 8, 2023

   overall1food1service1ambience4

   We were a group of 8 arriving and being told they didn’t have my reso but could still fit us in. I had made a reso for 6 and 2 extra joined us. Our server was verrrry slow in taking drink orders and eventually delivering them . By the time he took our food orders we had told him earlier we had an 8:00 concert and thought we would have to leave before our food arrived. Our server was nowhere to be seen for maybe 20 mins at which I point I went to complain to hostess and then the voila the food arrived to 8 grumpy patrons. Terrible experience .
   

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8. H

   Hyrooster

   Richmond

   1 review

   4.0

   1 review

   Dined on April 5, 2023

   overall4food5service5ambience5

   Food and service was outstanding! Was disappointed that post covid there are some fairly common menu items that are no longer there. Two different items. One of them we received the old I did you a favor and the kitchen prepared your entrée. It was for a customer and appreciated but I'd rather just see that it's still available.
   

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9. PS

   PamelaS

   San Antonio

   7 reviews

   2.0

   7 reviews

   Dined on March 26, 2023

   overall2food2service5ambience3

   Anthony was a very good server. Our food was served quickly despite the staff shortages we kept hearing about. Disappointingly, most of the food was not good. The lettuce wraps never disappoint! Valet was great!
   

   P.F. Chang's - AustinResponded on April 4, 2023Pamela, thanks for sharing your feedback. We have sent you a private note.
   

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10. KK

    KimK

    Las Vegas

    6 reviews

    1.0

    6 reviews

    Dined on March 4, 2023

    overall1food1service3ambience2

    Our food was not fresh and it was cold. Service was ok and one meal removed from the bill, This location has really gone down hill.
    

    P.F. Chang's - AustinResponded on March 9, 2023Thank you for your feedback. We apologize for your experience. We have responded in a private message.
    

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11. OJ

    OliveJuice

    Indiana

    2 reviews

    3.0

    2 reviews

    Dined on February 10, 2023

    overall3food3service2ambience2

    Loud, lighting was bad and food was so-so
    

    P.F. Chang's - AustinResponded on March 9, 2023Thanks for this feedback. We have followed-up with a private message.
    

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12. RF

    RayF

    New Orleans

    7 reviews

    1.0

    7 reviews

    Dined on February 6, 2023

    overall1food1service2ambience1

    This was reserved as a birthday dinner. Things got off to a bad start with an unfriendly hostess who placed us by the kitchen in an empty restaurant. We are 70 years old and dressed appropriately for a special occasion. Service was okay. The restaurant decor did not live up to P.F. Chang’s standards. Meat was tough. To top it off another waiter came by and insulted our appearance thinking it a compliment. The only upside was they did comp us a birthday dessert.
    

    P.F. Chang's - AustinResponded on March 9, 2023We would like to follow-up with you about this experience! We have responded with a private message.
    

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13. SL

    SamuelL

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on February 4, 2023

    overall2food4service2ambience3

    Entrees arrived almost 1.5 hrs after we got there. Service was ridiculously slow, likely due to understaffing. Otherwise, food was solid. I wouldn't recommend coming here on a weekend night.
    

    P.F. Chang's - AustinResponded on March 9, 2023We are sorry to see this! We have followed-up with a private message.
    

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14. GJ

    GloriaJ

    Austin

    13 reviews

    vip
    3.0

    13 reviews

    Dined on December 17, 2022

    overall3food3service4ambience3

    Not what it used to be. Food was very average. Not better than fast food/mall food court.
    

    P.F. Chang's - AustinResponded on January 14, 2023Thank you for your feedback. We apologize for your experience. We have responded in a private message.
    

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15. T

    Tadaisy44

    Las Vegas

    1 review

    4.0

    1 review

    Dined on December 11, 2022

    overall4food5service4ambience5

    Food was delicious. Recommend the shrimp with lobster sauce.
    

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16. OT

    OpenTable Diner

    Austin

    1 review

    2.0

    1 review

    Dined on December 4, 2022

    overall2food2service1ambience2

    Took my daughter for her bday dinner. The food quality was not good and it took over one hour for the food to come out. I was told that they needed to prioritize the takeout order vs. the dining in order. I don’t think I’ll be going back there ever again.
    

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17. PM

    PatrickM

    Tampa

    10 reviews

    vip
    4.0

    10 reviews

    Dined on November 21, 2022

    overall4food5service3ambience3

    Made a reservation for myself and coworkers. Not too busy and had a table pretty quickly. Our server although nice was quite scatterbrained and seemed to not know what was available in terms of drinks or available food items. The restaurant was out of a number of main menu items causing us to make a number of alternate food choices. Not a typical P.F. Chang’s experience by any means. Finally, our checks were incorrect and had to be corrected prior to payment. Overall the food was good and we liked the presentation of what we had to select but could have gone better.
    

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18. G

    Gerardo

    New York Area

    4 reviews

    vip
    2.0

    4 reviews

    Dined on October 24, 2022

    overall2food3service1ambience2

    Arrived at the place without a reservation. The restaurant was around 30% of its capacity, 1.5 hrs away from closing time and they told me there was a 1.5 hrs waiting list. As it didn’t make any sense, I booked on open table on the spot and - bingo! there was plenty of availability. Service was poor, several dishes not available and food nothing to write home about.
    

    P.F. Chang's - AustinResponded on November 5, 2022We are sorry to see this. We have sent you a private note.
    

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19. OT

    OpenTable Diner

    Austin

    1 review

    5.0

    1 review

    Dined on October 24, 2022

    overall5food5service1ambience5

    Food took a very long time to come out may have been due to short staff. Server was great thou tried her very best.
    

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20. P

    Per1

    Fort Lauderdale

    23 reviews

    vip
    1.0

    23 reviews

    Dined on October 22, 2022

    overall1food1service1ambience1

    We had a reservation and the host didn’t honor it sayin we have to wait because they didn’t have enough staff to serve us. The were several empty tables. So we left. Very bad experience. They shouldn’t take reservations if they don’t have the staff to comply. Very bad.
    

    P.F. Chang's - AustinResponded on November 5, 2022We are sorry to see your visit was not a good one. We have sent you a private note.
    

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21. w

    wenderei

    Atlanta Metro

    19 reviews

    vip
    4.0

    19 reviews

    Dined on October 2, 2022

    overall4food4service5ambience4

    PF Changs never disappoints and the food is consistent but overpriced for what it is. Nevertheless it's enjoyable. In this case we had a great server who was very attentive and nice. It was good they had a valet option as parking downtown is never fun. Overall a good experience.
    

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22. OT

    OpenTable Diner

    Austin

    1 review

    3.0

    1 review

    Dined on September 9, 2022

    overall3food3service5ambience5

    Honey Chicken was not fully cooked. Egg rolls were over cooked
    

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23. RV

    ReginaV

    Los Angeles

    5 reviews

    2.0

    5 reviews

    Dined on September 5, 2022

    overall2food2service3ambience3

    Food took long and was stale
    

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24. B

    Beth

    Austin

    38 reviews

    vip
    4.0

    38 reviews

    Dined on August 13, 2022

    overall4food5service4ambience2

    The booth lights are way to bright and made the dinning awkward
    

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25. KP

    KimP

    Austin

    15 reviews

    5.0

    15 reviews

    Dined on August 4, 2022

    overall5food5service5ambience5

    Our waitress CICI was over the top amazing.
    

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26. T

    Tracye

    Houston

    3 reviews

    2.0

    3 reviews

    Dined on July 13, 2022

    overall2food2service4ambience3

    Our server was amazing but the restaurant seemed short staffed even though it wasn’t busy and the quality of some of our meals was lacking.
    

    P.F. Chang's - AustinResponded on July 22, 2022We are sorry to see this. We have sent a private note. Thanks!
    

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27. OT

    OpenTable Diner

    Houston

    6 reviews

    1.0

    6 reviews

    Dined on July 11, 2022

    overall1food1service1ambience1

    Everytime I travel, I always search for a PF Changs; due to my specialized diet. This restaurant was very disappointing. It did not have air conditioning, my party of 6 was not notified prior to ordering food. The waiter did not have a clue and was not trained properly. Customer service was extremely subpar, will never visit this restaurant again. Food was distasteful. Corporate should come in and provide training for the entire restaurant as they do not fit the PF Changs model; EXTREMELY DISAPPOINTED!
    

    P.F. Chang's - AustinResponded on July 22, 2022We are sorry to see this. We have sent a private note. Thanks!
    

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28. OT

    OpenTable Diner

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    Service was great and food is consistently delicious!
    

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29. OT

    OpenTable Diner

    Austin

    1 review

    4.0

    1 review

    Dined on July 3, 2022

    overall4food5service3ambience4

    The quality and taste of the food quite nice. I did order a Japanese old fashion, which was great. If you are an old fashioned lover, it is a must try. We ordered a dynamite shrimp, lo mein and kung pal chicken. Everything tasted amazing, not too oily and flavorful. The service was a little slow, even though the restaurant didn’t seem to be that crowded. All in all it was great!
    

    P.F. Chang's - AustinResponded on July 22, 2022Thanks! We’ll share this with our team! Hope to see you soon!
    

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30. OT

    OpenTable Diner

    Austin

    1 review

    3.0

    1 review

    Dined on June 6, 2022

    overall3food1service2ambience3

    Very underwhelmed with the food. Service was ok difficult to find server.
    

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31. PG

    PaulG

    New Orleans

    31 reviews

    vip
    3.0

    31 reviews

    Dined on June 3, 2022

    overall3food2service5ambience1

    Service was great! Jake was a very good server. Food was not so good. This is supposed to be a chain, but food was not consistent with LA restaurants. Also, open table reservation was made and they could not find it. They set us by the door and we got a draft every time it opened.
    

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32. OT

    OpenTable Diner

    San Antonio

    14 reviews

    2.0

    14 reviews

    Dined on August 21, 2021

    overall2food2service2ambience3

    Short of staff and overcooked entree. Waiter kept apologizing for service delays.
    

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33. OT

    OpenTable Diner

    Palm Springs

    3 reviews

    4.0

    3 reviews

    Dined on July 24, 2021

    overall4food4service3ambience3

    Food was not as good as usual Celebrating 2 birthdays a bit disappointed Service was a little slow but he was a good server
    

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34. RC

    RobertC

    Los Angeles

    83 reviews

    vip
    5.0

    83 reviews

    Dined on July 1, 2021

    overall5food5service5ambience5

    Was a very good meal and service was fabulous…will return
    

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35. JC

    JimC

    Austin

    71 reviews

    vip
    3.0

    71 reviews

    Dined on May 2, 2021

    overall3food3service5ambience5

    They have pared down their menu and changed a number of recipes - and not for the better. Their beef options are very limited and stir fried naked or with minimal battering are not on the menu. The meat dish came out like a piece of meat in a doughnut. They remade the dish in a wok and its was much better and we enjoyed it. The Salt and Pepper Prawns are a favorite and back on the menu but again they changed the batter and the dish. We understand the CCP virus caused change and restaurants limited their menus and preparations for lots of delivery/pickup but things are opening now at least in Austin region and restaurants need to go back to what made them excellent - there are lots of other options if not. PF Chang's was always a standard that was good but they have work to do.
    

    P.F. Chang's - AustinResponded on May 28, 2021Hi. Thanks for your feedback. We're very sorry to hear about your experience and would like to discuss your visit further. Please feel free to reach out to us on our contact us page.
    

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36. OT

    OpenTable Diner

    Tallahassee

    1 review

    5.0

    1 review

    Dined on April 18, 2021

    overall5food1service1ambience4

    Just had a unfortunate experience. The manager was very helpful and comped our meal completely though
    

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37. JG

    JacquelineG

    Austin

    12 reviews

    5.0

    12 reviews

    Dined on February 11, 2021

    overall5food4service5ambience5

    Waited a little to get seated. There was no one ahead of us and the place was not crowded at all. Only half of the restaurant was occupied. May have been due to short staffing since it WAS a weekday. Service was good though. The chicken in my fried rice was a bit over cooked, which made me sad because that’s my go-to dish and I was super hungry. To have to wait for it to be redone would have taken a while and we were heading to an event right after. Maybe next time.
    

    P.F. Chang's - AustinResponded on May 28, 2021Thanks! We’ll share this with our team! Hope to see you soon!
    

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38. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on January 30, 2021

    overall3food3service4ambience4

    It was ok overall, I wouldn’t say food it was incredible and I can’t say it was terrible
    

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39. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on December 6, 2020

    overall2food4service2ambience4

    Kitchen was extremely back-up. Long wait between courses.
    

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40. SP

    SugarPlum

    Dallas

    10 reviews

    5.0

    10 reviews

    Dined on November 24, 2020

    overall5food5service5ambience5

    Had the area to ourselves because of COVID
    

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