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P.F. Chang's - Louisville

3.8
3.8
204 Reviews
$30 and under
Asian
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Asian, Chinese, Dim Sum

  • Hours of Operation

    Daily 11:00 am–10:00 pm

  • Phone number

    (502) 327-7707

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (502) 327-7707

  • Neighbourhood

    Downtown Louisville

  • Parking Details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 204 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.8Food
  • 4Service
  • 4Ambience
  • 3.6Value

NoiseModerate

Sort by

Filters

  1. MA

    ManjuA

    Louisville

    5 reviews

    vip
    1.0

    5 reviews

    Dined on November 20, 2022

    overall1food3service1ambience3
    We entered the restaurant right at our reservation time. We were told that there was a 40 minutes wait because the kitchen was understaffed. We asked why we weren’t called and were told about the delay. Their response was that they did not know their kitchen was going to be understaffed. This made no sense because they would have known when the kitchen staffed reported and could’ve called us even 1520 minutes in advance, which would have helped. Very disappointed in this customer service!
  2. NH

    NicoleHCoCo

    1 review

    1.0

    1 review

    Dined on November 19, 2022

    overall1food1service5ambience5
    We has a reservation at 6:30. We didn't get seat until 7:45. The good thing I can say about that evening was that the food came out in a timely manner. The food at PF Changs has fallen off. My food was nasty. I couldn't believe it after waiting all of that time to get an awful dinner. I will not be returning to that location. They said that they had problems with a lot of their chefs not reporting to work. I guess the regular chefs weren't there so the others had to fill in because I tell you my food was nasty. I was looking so forward to eating there. That is the only reason we stayed as long as we did. Unhappy customer.
  3. BC

    BradC

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on November 18, 2022

    overall2food3service2ambience3
    Delayed food due to order mistakes, missing food, wrong order, no manager.
  4. S

    Steaklover

    Louisville

    12 reviews

    vip
    3.0

    12 reviews

    Dined on November 18, 2022

    overall3food4service3ambience3
    First we were seated by the take out door and the area was cold whenever the doors was opened. We both ordered egg drop soup which never came. No refills on drinks. The food we receive was good.
  5. OT

    OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on November 14, 2022

    overall5food5service5ambience4
    Good food and great service
  6. j

    jka3

    Louisville

    11 reviews

    vip
    4.0

    11 reviews

    Dined on November 9, 2022

    overall4food4service5ambience4
    Stuart was a great server and he had spot on menu suggestions
  7. CG

    ChadG

    Louisville

    8 reviews

    4.0

    8 reviews

    Dined on October 31, 2022

    overall4food4service5ambience5
    Overall good place to eat. Service was great. Food was good and portion size was large. Not sure why the fried rice was so much extra compared to white or brown. Location is great to get in and out of and noise level was very low.
  8. SR

    SueR

    New York Area

    3 reviews

    2.0

    3 reviews

    Dined on October 12, 2022

    overall2food2service2ambience2
    Menu has changed, fewer choices than in past. Food came to table at all different times and 2 orders were incorrect. Not impressed!
  9. OT

    OpenTable Diner

    Las Vegas

    1 review

    3.0

    1 review

    Dined on September 14, 2022

    overall3food3service4ambience4
    The building is aging and food was good not great. P.F. Chang’s usually feels like an experience. Wasn’t that feel . Service was good
  10. KH

    KellieH

    Savannah

    43 reviews

    5.0

    43 reviews

    Dined on July 1, 2022

    overall5food4service5ambience5
    We went for a business lunch. The service was great and the atmosphere was very conducive to our business conversation.

    P.F. Chang's - LouisvilleResponded on July 22, 2022Thanks! We’ll share this with our team! Hope to see you soon!

  11. OT

    OpenTable Diner

    Louisville

    8 reviews

    4.0

    8 reviews

    Dined on June 17, 2022

    overall4food4service4ambience4
    The food was great and you get a lot of it. The service was hit or miss but overall OK.
  12. F

    Foodeegurl

    Louisville

    18 reviews

    vip
    4.0

    18 reviews

    Dined on June 15, 2022

    overall4food5service4ambience3
    Music was loud thumping, vibrating and unpleasant.
  13. B

    Bgood

    Tampa

    43 reviews

    vip
    5.0

    43 reviews

    Dined on June 13, 2022

    overall5food5service5ambience5
    Food was good and good service
  14. E

    Excellent

    Louisville

    66 reviews

    vip
    5.0

    66 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5
    Great meal, great services, and great atmosphere!
  15. EE

    EricE

    Cincinnati

    43 reviews

    vip
    3.0

    43 reviews

    Dined on June 3, 2022

    overall3food3service5ambience5
    The glass noodles did not have any flavor. The shrimp appetizer was good. $13.25 for a Makers on the rocks seemed quite expensive.
  16. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on June 2, 2022

    overall2food5service3ambience3
    The food and wait staff was great. However, the restaurant didn’t have our reservation because they said their system doesn’t automatically pull in Open Table reservations. We had a very small wait, but what bothered me the most is how the hostess acted like it was my fault for not making the reservation hours in advance. If making a reservation via Open Table an hour in advance is an issue for this restaurant, then they don’t need to offer the option.
  17. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5
    Chef Chris is the best!!!
  18. L

    Lance

    Louisville

    18 reviews

    vip
    1.0

    18 reviews

    Dined on May 23, 2022

    overall1food1service3ambience5
    Found a screw in my rice.
  19. E

    Ernest

    Louisville

    2 reviews

    4.0

    2 reviews

    Dined on May 16, 2022

    overall4food5service4ambience4
    As usual the food was good, they seem to be short handed. our server was running all over and of course as much as she try could not provide the service that is expected. took a long time to get the food , fortunately we were with friends from out of town so it did not affect us too much .
  20. B

    Bgood

    Tampa

    43 reviews

    vip
    5.0

    43 reviews

    Dined on May 16, 2022

    overall5food5service5ambience5
    Monday is a good day to go for dinner. Not crowded at all.
  21. DS

    DeborahS

    Tucson

    16 reviews

    vip
    4.0

    16 reviews

    Dined on May 14, 2022

    overall4food4service4ambience3
    We forgot to give our waitperson our frequency number. How do we get It?
  22. OT

    OpenTable Diner

    Louisville

    7 reviews

    1.0

    7 reviews

    Dined on May 12, 2022

    overall1food1service1ambience1
    We went for my daughters 19th birthday. We had never been. Guess we never will. They had a sign hung on the door that they were closed due to understaffing. However, they were letting certain parties in. I told the gentleman up front we had reservations and he even asked me the last name. His response to my last name was we are still closed. Extremely disappointed! We drove 35 minutes for this dinner. We then had to find other accommodations elsewhere. Waste of time, gas, and we had to deal with a hangry, disappointed birthday girl :(
  23. OT

    OpenTable Diner

    Louisville

    11 reviews

    5.0

    11 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5
    The food and service were both great as usual. The one thing I will say is it was extremely cold in the restaurant which made it a little difficult to fully enjoy the experience.
  24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience4
    Good service. Good good. A little loud aw we’re in middle of many full tables.
  25. OT

    OpenTable Diner

    Nashville

    1 review

    vip
    1.0

    1 review

    Dined on April 16, 2022

    overall1food1service1ambience1
    Awful- it was filthy and we left upon being seated. Didn’t stay for dinner. We were handed 2 menus for a 6 person reservation after we had to ask for them and they had sticky substances and crumbs stuck to each of them. The overall restaurant was extremely dirty.
  26. FT

    FernandoT

    San Diego

    1 review

    1.0

    1 review

    Dined on April 3, 2022

    overall1food4service1ambience3
    The hostess made us wait 30 minutes while she sat people that did not have reservations. When I spoke to the Manager she told me that they turn open table off at 5:00PM and don’t allow reservation on open table after that time. What good is open table if the restaurants shut it off??
  27. AB

    AngelaB

    Louisville

    28 reviews

    vip
    2.0

    28 reviews

    Dined on April 3, 2022

    overall2food2service1ambience1
    Our waitress was so unacceptable, unready, At had no knowledge of the menu. she did NOT know how to write things down, she took a glass of water that was for another person at the table and gave it to someone else at the table that had just sat down. My guess were appalled awful experience ever
  28. LD

    LawrenceD

    Louisville

    30 reviews

    vip
    4.0

    30 reviews

    Dined on April 2, 2022

    overall4food5service3ambience4
    Food was very good but service was only okay. I’m sure we had a new server
  29. OT

    OpenTable Diner

    Indiana

    26 reviews

    vip
    4.0

    26 reviews

    Dined on April 1, 2022

    overall4food5service3ambience4
    Good overall experience, however, our waiter didn’t seem like he was educated on the menu. We asked him several questions and was met with “I don’t really know what that’s made of or how it’s made.” We also expressed that we wanted paper menus, and he was like ok I’ll give you more time to look it up (on your phone). We definitely would’ve appreciated some menu recommendations, and just basic knowledge of the menu.
  30. OT

    OpenTable Diner

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on March 31, 2022

    overall5food5service5ambience5
    Great service. Great food. Highly recommend.
  31. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on March 27, 2022

    overall1food1service1ambience1
    Worst experience ever. The floors, tables and plates were all dirty. Nothing cleaned. It took almost 15 mins to be greeted. Our apps came out before our bar drinks ever did. Dinner entree didn’t come til 45 mins later and not even all of the dinner entrees were ready. We didn’t eat, we asked the manager to comp our food so we could leave. We felt very disgusted as we left
  32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food5service4ambience3
    We waited a half an hour PAST our reservation to be seated. I don’t think they accounted for their reserved parties. Not sure if it’s worth using the app if the restaurant isn’t going to have reserved seating.
  33. MD

    MicheleD

    Louisville

    3 reviews

    3.0

    3 reviews

    Dined on March 26, 2022

    overall3food5service3ambience4
    Made an appt with Open Table. Arrived 5 mins early. Still had to wait 25 mins to be seated!! Receptionist was very rude and inconsiderate when asked why the delay. Once seated, we were treated better. Waiter was very honest up front, that his service would be slow. I like him being honest, but not the dishonesty we got from the receptionist! Food was good.
  34. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 26, 2022

    overall3food4service4ambience3
    Despite our reservation being at 6:00p and confirmed on OpenTable at 6:00p, PF Chang's had changed it to 630p and made us wait until 640p before we were seated. We did not know the reservation was changed until we arrived.
  35. JP

    JohnP

    Louisville

    3 reviews

    3.0

    3 reviews

    Dined on March 26, 2022

    overall3food3service2ambience3
    This was a disappointing experience. We had reservations and were promptly seated. However no one came over to greet us in 5 minutes, 10 minutes finally 15 minutes, after complaining to the maitre d', a manager come over and apologize. One of my party's members found a paper fortune in her rice! Fortunately she isn't one that is a "germphobe." The rest of the food was good. Our server was excellent and gracious after the mixup. We were told that we had been seated in "the party area." So the server was already overwhelmed with the huge party at their tables. I'll still consider coming back.
  36. C

    Cheryl

    Chicago

    22 reviews

    vip
    5.0

    22 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5
    Quiet spot and COVID friendly. Delicious food and drinks. The best - time with family.
  37. SM

    SaraM

    Louisville

    78 reviews

    vip
    4.0

    78 reviews

    Dined on March 19, 2022

    overall4food4service4ambience4
    All was good; was disappointed that there wasn’t a wine chiller to keep our bottle of wine chilled.
  38. BP

    BradP

    Louisville

    8 reviews

    vip
    4.0

    8 reviews

    Dined on March 18, 2022

    overall4food4service3ambience3
    Solid experience.
  39. OT

    OpenTable Diner

    Louisville

    17 reviews

    vip
    5.0

    17 reviews

    Dined on March 3, 2022

    overall5food5service5ambience5
    Lovely place and great vibe

    P.F. Chang's - LouisvilleResponded on March 10, 2022Thanks for sharing this! We hope to see you soon!

  40. CE

    ChristyE

    Louisville

    6 reviews

    5.0

    6 reviews

    Dined on February 25, 2022

    overall5food5service4ambience3
    Our food was the best we’ve ever had there. Service was a little slow, probably due to not enough help. Overall our experience was great!

    P.F. Chang's - LouisvilleResponded on March 10, 2022Thanks! We’ll share this with our team! Hope to see you soon!

FAQs

You can order delivery directly from P.F. Chang's - Louisville using the Order Online button. P.F. Chang's - Louisville also offers takeout which you can order by calling the restaurant at (502) 327-7707.

P.F. Chang's - Louisville is rated 3.8 stars by 204 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today

Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - Louisville

9120 Shelbyville Rd., Louisville, KY 40222

Additional information

  • Neighbourhood

    Downtown Louisville

  • Hours of Operation

    Daily 11:00 am–10:00 pm

  • Cuisines

    Asian, Chinese, Dim Sum

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Public Lot

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (502) 327-7707

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (502) 327-7707

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