P.F. Chang's - Planet Hollywood

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1. GC

   GiseleC

   Edmonton

   15 reviews

   4.0

   15 reviews

   Dined on January 21, 2023

   overall4food4service2ambience3

   We sat down and couldn’t see the menu so we had to change, The server in the new area was not very good. We ordered two soups and got only one with only one spoon and we were suppose to share. When mentioned he brought us another spoon and said it would delay our main course if we ordered another one. My husband ordered an other ne’er which he never got until we mentioned it. The server said sorry it is very busy but strangely enough he got his beer right away then.. It was busy but not that busy, We ordered dynamite shrimp (we love that stuff) and the order was pretty small. No sure of our Kung Pao chicken either. Felt like we were short changed. However it was very good thank goodness. We love P.F. Chang and go every chance we get but this time it fell short of my expectations.

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2. MA

   MickieA

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on January 18, 2023

   overall5food4service5ambience4

   First time here. Service was great. Food was fantastic!

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3. t

   tomg

   Cleveland

   9 reviews

   vip
   5.0

   9 reviews

   Dined on January 17, 2023

   overall5food5service5ambience5

   excellent food, good atmosphere, one of meals (tuna) took a while to come out.

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4. MB

   MrsBee

   Atlantic City

   72 reviews

   vip
   3.0

   72 reviews

   Dined on January 11, 2023

   overall3food3service2ambience2

   Ordered beef and broccoli and shrimp with lobster sauce Overall the food was salty and the white rice was clumpy. Food presentation could have been better. Spotty service from server, did not come back to check on us after food was dropped off. The manager Brian was very accommodating.

   P.F. Chang's - Planet HollywoodResponded on January 14, 2023Thank you for your feedback. We apologize for the inconvenience. We have responded in a private message.

   Report
5. TN

   TomN

   1 review

   4.0

   1 review

   Dined on January 8, 2023

   overall4food5service5ambience3

   Our server was on point the entire time. I will go back for sure!

   Report
6. RM

   RebeccaM

   Dublin

   5 reviews

   1.0

   5 reviews

   Dined on January 1, 2023

   overall1food1service1ambience1

   New Years Eve dinner booking. Wasn’t told in advance of limited menu with fixed price $99 per person. Seated as far away from entrance as possible & only when ordered, then told no restrooms / toilets in restaurant. By time walked out of restaurant to find public toilet & return, my starter had been served, left on the table to go cold. Very poor value for money & dreadful experience with regards to food being served whilst guests being sent on a 20 min hike to get to public toilet & back. Do not recommend this venue.

   P.F. Chang's - Planet HollywoodResponded on January 14, 2023Thank you for your feedback. We apologize for your experience and inconvenience. We have responded in a private message.

   Report
7. OT

   OpenTable Diner

   Orange County

   42 reviews

   vip
   5.0

   42 reviews

   Dined on December 31, 2022

   overall5food5service5ambience5

   Great Service!

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8. N

   Nesh

   Philadelphia

   6 reviews

   vip
   5.0

   6 reviews

   Dined on December 31, 2022

   overall5food5service5ambience5

   Celebrating my Birthday and New Year’s. We always have a nice meal here.

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9. SM

   SusanM

   Edmonton

   1 review

   3.0

   1 review

   Dined on December 30, 2022

   overall3food3service4ambience4

   Not as good as it used to be. Plus some favorites are no longer on the menu.

   P.F. Chang's - Planet HollywoodResponded on January 14, 2023Thank you for your feedback. We apologize for your experience. We have responded in a private message.

   Report
10. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5

    It was excellent

    Report
11. NL

    NancyL

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service1ambience1

    Sadly we did not enjoy our experience with P.F. Chang’s this time. Our party arrived for holiday dinner and after showing them our reservation confirmation, we were told that “reservations made through OpenTable don’t cross over and that they don’t check for them because they’re busy”. We were then added to the list of many walk-ins that were already there waiting. To be clear, we normally don’t mind an hour wait if we walk-in or if guests are taking longer than anticipated. In this case however, it negated the reason why we made reservations to begin with plus we were penalized for using a service they offer. We did not wait due to how they chose to handle it. Thankfully, we were seated right away at a different restaurant and enjoyed a nice holiday meal.

    P.F. Chang's - Planet HollywoodResponded on January 14, 2023Thank you for your feedback. We apologize for the inconvenience. We have responded in a private message.

    Report
12. TA

    TAMURA

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience5

    Amazing dinner at Planet Hollywood’s P.F.Changs!!!

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13. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Braised robs and mandarin salad. Both great

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14. CB

    CrestonB

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Best meal I had while in Vegas. Stuffed myself to the brim.

    Report
15. CW

    CliveW

    Key West

    8 reviews

    3.0

    8 reviews

    Dined on December 15, 2022

    overall3food4service2ambience4

    The food was good as it usually is. The only downside was the service. The server seemed like a nice enough person and was polite. However, the issue was that he brought the bill while I was still eating, and without me asking for it. Very poor. Having left the bill, he then asked if I wanted desert?? (even though I already had a bill????) As I was getting up to leave, he also then asked if I wanted a fortune cookie. (Bit late now!) Either I was being rushed out the door because I was a lone diner, or he has no clue about good service.

    P.F. Chang's - Planet HollywoodResponded on January 14, 2023Thank you for your feedback. We apologize for your experience and inconvenience. We have responded in a private message.

    Report
16. AJ

    AngelJ

    Denver

    1 review

    5.0

    1 review

    Dined on December 15, 2022

    overall5food5service5ambience5

    We Love it here. Whenever Family visits from out of town this is our first stop.

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17. JO

    JOHNk

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 6, 2022

    overall5food5service5ambience5

    Try. Again. Love PF CHANG. FOOD SLWSYS FRESH AND WELL PREPARED SERVICE ALL WELL TRAINED AND VERY FRIENDLY.. VERY CLEAN EVERYTIME WE. GO. TAKEOUT ALSO VERY GOOD

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18. BS

    BoxSoxM

    Nashville

    11 reviews

    vip
    5.0

    11 reviews

    Dined on December 5, 2022

    overall5food5service5ambience5

    Food was great and service was perfect!

    Report
19. LW

    LindaW

    Las Vegas

    1 review

    1.0

    1 review

    Dined on December 3, 2022

    overall1food2service1ambience1

    No water or condiments brought to table for our meal; service was slow but was a busy night; ordered appetizer but did not receive before meal; ask about it when meal served and was brought out 15 minutes later cold and soggy (duck); requested condiments x 3 and finally provided mustard halfway through our meal; I then took the soy sauce from another table. Dee was our waiter.

    Report
20. TI

    TinaI

    Las Vegas

    6 reviews

    vip
    2.0

    6 reviews

    Dined on December 3, 2022

    overall2food2service2ambience3

    I’ve eaten at this location many times and usually it’s a great experience. Unfortunately on this occasion the service and food did not meet expectations. The soup was not hot, and our table did not receive our order at the same time. The services was mediocre at best.

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21. SM

    StaceyM

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on November 28, 2022

    overall3food4service4ambience2

    The acoustics are not favourable to dining with friends. Way too loud.

    Report
22. AA

    AnnaA

    1 review

    4.0

    1 review

    Dined on November 28, 2022

    overall4food3service4ambience4

    The service and ambiance were nice. We’ve eaten at several PF Chang’s and I have to say the food at this one wasn’t quite at good as others for some reason. We enjoyed it, however. It was a nice birthday dinner(even though they put “anniversary “ On the table. Lol

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23. PD

    PDRIV

    Indiana

    8 reviews

    vip
    4.0

    8 reviews

    Dined on November 25, 2022

    overall4food4service4ambience4

    We like the Planet Hollywood location compared to our local Changs. Food and service are consistently good, while proportions are cost appropriate. Will always visit during our Vegas trips.

    Report
24. TC

    TerryC

    London

    8 reviews

    2.0

    8 reviews

    Dined on November 21, 2022

    overall2food5service2ambience2

    Had chewing gum under one of our plates, table forgotten about as we was only a 2 person and not a large table

    Report
25. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5

    Met friends and had a great experience

    Report
26. CM

    ChezML

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on November 15, 2022

    overall5food5service5ambience5

    The service people were very attentive and service was quick and the food hot and tasted good.

    Report
27. N

    Nat1

    Hawaii

    26 reviews

    vip
    1.0

    26 reviews

    Dined on November 13, 2022

    overall1food1service1ambience1

    The food was quality was not good ! More like fast food to me. My orange chicken was doughy and soggy also way to sweet . My husband's braised short ribs were tough and chewy The fried rice was greasy and over cooked . Not a place I would ever go back to .Also it was very cold inside and uncomfortable.

    Report
28. RD

    RichD

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    knowledgeable waiter, great food. dined outside under heaters in Vegas on the strip very nice!

    Report
29. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on November 2, 2022

    overall5food5service5ambience5

    Always great

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30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 1, 2022

    overall5food5service5ambience5

    Food is always good there. Was there on Halloween so very busy in Vegas but still did great.

    Report
31. JE

    JeffreyE

    San Francisco

    15 reviews

    vip
    1.0

    15 reviews

    Dined on October 27, 2022

    overall1food2service1ambience1

    The restaurant was dark and the service was horrid. The food was cold. I would never go back.

    P.F. Chang's - Planet HollywoodResponded on November 5, 2022We are sorry to see this. We have sent you a private note.

    Report
32. GB

    GenevieveB

    San Antonio

    1 review

    3.0

    1 review

    Dined on October 26, 2022

    overall3food2service4ambience4

    Food quality has really dropped for this business. Had it in vegas and in san antonio....not worth the money.

    P.F. Chang's - Planet HollywoodResponded on November 5, 2022Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

    Report
33. K

    Kristin

    Orange County

    8 reviews

    vip
    3.0

    8 reviews

    Dined on October 26, 2022

    overall3food4service1ambience4

    The food was very good. However, the service was terrible. Our server took our order then came back 20 - 25 minutes later asking if we wanted to order dinner. We asked him if he forgot to put our order in. He said no, rudely. It was obvious because tables who sat after us got served before we did. So about 40 min wait for entrees. No apologies.

    P.F. Chang's - Planet HollywoodResponded on November 5, 2022Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

    Report
34. h

    hmurr

    Boise

    9 reviews

    5.0

    9 reviews

    Dined on October 20, 2022

    overall5food5service5ambience5

    Always great food at a great price.

    Report
35. MS

    MichaelS

    Denver

    8 reviews

    5.0

    8 reviews

    Dined on October 20, 2022

    overall5food5service5ambience5

    Salad with salmon added was good. My husband enjoyed Szechuan beef. Dined before concert at Zappos

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36. JP

    JenniferP

    Seattle

    1 review

    5.0

    1 review

    Dined on October 20, 2022

    overall5food5service5ambience5

    We were there for our anniversary and it was very pleasant. They gave us a sweet card and offered a free dessert. Of course we were too full from the fabulous food.

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37. KQ

    KalenaQ

    Orange County

    13 reviews

    vip
    4.0

    13 reviews

    Dined on October 16, 2022

    overall4food5service5ambience4

    Always great food and service!

    Report
38. VV

    VarrunVirk

    Calgary

    19 reviews

    vip
    5.0

    19 reviews

    Dined on October 12, 2022

    overall5food5service5ambience5

    The Server was awesome and there tons of gluten-free options at this location. Would highly recommend for Celiacs

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39. R

    Rix1953

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on October 12, 2022

    overall5food5service4ambience4

    We always visit PF Chang’s on our first night in LV. We celebrate my husband’s bday. As always the food was delicious. However our server asked if it was a special occasion and offered a dessert. We never mind paying for our food of course and leaving a good tip. Just surprised she offered to ‘do it up right’ and then it was added to the bill. It seemed like a ‘special occasion’ gift but it wasn’t. Your servers should clarify beforehand. We loved the sparkler and the dessert. But just clarify beforehand please. Now we know. Thank you.

    Report
40. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience5

    Staff and food were great! Drinks were amazing!

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