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P.F. Chang's - Providence, Providence, RI

P.F. Chang's - Providence

3.5
3.5
166 Reviews
$30 and under
Chinese
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (401) 270-4665
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
  • Private party contact
    Manager: (401) 270-4665
  • Neighbourhood
    Providence
  • Parking Details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Offers

  • Lucky 8 Happy Hour (Mon - Fri, 3 - 6pm)

    Multiple dates available
    Sun - Thu - 4:00 p.m. - 9:00 p.m.
    Find good fortune every Monday-Friday, 3-6PM, with select $8 signature bites and exclusive cocktails for Lucky 8 Happy Hour.

    Lucky 8 Happy Hour (Mon - Fri, 3 - 6pm) photo

What 166 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 4Food
  • 3.2Service
  • 3.7Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Providence County

    Child-Friendly

166 Reviews
  1. Jess

    Greater Boston

    25 reviews

    vip
    1.0

    25 reviews

    Dined on April 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    As someone who has worked in restaurants for 20 years.. who is running this place?? Stale rice. Slow service. It’s a notoriously horrible restaurant now. PF Chang’s is so much better than this. This place is tarnishing your brand

    Is this helpful?

  2. Levines

    Greater Boston

    12 reviews

    4.0

    12 reviews

    Dined on March 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    We were satisfied with our food. Our server made 1 error when he didnt tell about an extra charge for fried rice which accompanied our dish.

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  3. Cheryl

    Greater Boston

    3 reviews

    1.0

    3 reviews

    Dined on March 17, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    It was the worst restaurant experience we’ve ever had in our lives. I was there for one hour, and I didn’t even get my drink that I had ordered. My husband and I left.

    Is this helpful?

  4. Dinner4two

    New York City

    19 reviews

    vip
    2.0

    19 reviews

    Dined on March 16, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    With a reservation we waited 40 minutes to be seated. Soup came out at the end of our meal. They ran out of soup spoons.

    Is this helpful?

  5. Davidelite

    Greater Boston

    74 reviews

    vip
    3.0

    74 reviews

    Dined on March 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Food was ok. Service was ah ok. Wasn’t impressed with service or food

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  6. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food , great service! The waitress was amazing .

    Is this helpful?

  7. Kimberly

    Greater Boston

    6 reviews

    4.0

    6 reviews

    Dined on February 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    We sat at the bar and had a drink while waiting for takeout. Great service, nice ambiance, will be back.

    Is this helpful?

  8. Kathy

    Rhode Island

    4 reviews

    3.0

    4 reviews

    Dined on January 21, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Food was ok. Not as good as past experiences. Beef and Broccoli very small and lots of white rice. Lettuce wraps were good. Restaurant was not busy for a Sunday night which is very unusual for this place.

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  9. cynthiaF

    Greater Boston

    12 reviews

    vip
    3.0

    12 reviews

    Dined on January 15, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Dishes were not served as described on the menu and our drinks were served less than half full.

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  10. OpenTable Diner

    Greater Boston

    6 reviews

    3.0

    6 reviews

    Dined on January 14, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Waitress seemed unorganized and the food was incredibly average

    Is this helpful?

  11. OpenTable Diner

    Greater Boston

    15 reviews

    vip
    4.0

    15 reviews

    Dined on December 16, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Service was fabulous! Our waitress was very friendly and knowledgeable. Food was delicious but portions were MUCH smaller than expected.

    Is this helpful?

  12. PaigeN

    San Francisco

    46 reviews

    vip
    4.0

    46 reviews

    Dined on December 12, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Went to dinner at PF Changs with business associates. The service was wonderful as usual. The food was consistent with what I expected and the atmosphere was comfortable and inviting. Nothing at PF Changs is inconsistent but there is nothing that Wows you either. They don't like changes or special requests for the menu but overall a good place for a business dinner.

    Is this helpful?

  13. Jess

    Greater Boston

    25 reviews

    vip
    2.0

    25 reviews

    Dined on November 19, 2023

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    I don’t know why I bother going here. The food took forever. The shrimp and chicken in my GF Singapore noodles was so over cooked they were brown and chewy.

    Is this helpful?

  14. Christian

    Greater Boston

    12 reviews

    1.0

    12 reviews

    Dined on November 4, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Never again! Too crowded, servers were not just bad but incompetent. Our server John, I now call “John the Moron”. He took our orders and we saw him ‘in passing ‘2 times during the 40 minutes it took to get our food. In passing, he would murmur “Let me check on your order”. Finally, a busperson brought our food. We knew it had been sitting on the pass and someone finally realized it needed to get out. It was incorrect and cold. 2 items we ordered never came and dumplings and soup were cold!!! We had to get to a show, so we ate what we could in about 20 minutes, paid the check and left-NO TIP FOR JOHN THE MORON!! Find a new job John, food service is not for you. Other tables were also complaining that night. 62 dollars for rice, cold dumplings, cold soup, and 5 tiny slices of beef. Avoid this location at all costs!!!!!!

    1 person found this helpful

  15. ELS95

    Greater Boston

    6 reviews

    3.0

    6 reviews

    Dined on October 28, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Food took forever. Waitress wasn’t keeping up with where we were in our dining experience- offered dessert after we finished with our appetizers?? Wasn’t aware that we hadn’t received our entrees yet. Seats along the windows (looking into mall) have no privacy for eating. Many gather in that hallway to wait for tables. Not a good experience overall.

    1 person found this helpful

  16. MargaretR

    Greater Boston

    5 reviews

    3.0

    5 reviews

    Dined on September 16, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Food is over priced for something you could get and do better at your local takeout restaurant.

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  17. Rome

    Greater Boston

    5 reviews

    vip
    2.0

    5 reviews

    Dined on September 2, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Food was overcooked and had little flavor. Service was poor and expired for what you got. I won’t be visiting this restaurant again!

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  18. TexanatheartinMA

    Greater Boston

    7 reviews

    2.0

    7 reviews

    Dined on August 19, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Serious issues in the Kitchen and with the Service. Food from tables that ordered after us came out long before ours. Entrées were ready before Appetizers came out so we cancelled them. Lots of excuses. Manager handled best he could and took Appetizers and one entrée off the bill. Cant say I will be eager to return, which is disappointing, because I did like this place.

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  19. OpenTable Diner

    Greater Boston

    4 reviews

    vip
    3.0

    4 reviews

    Dined on August 1, 2023

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2
    Our server was excellent and very attentive. We ordered the appetizer brussels sprouts and edamame and enjoyed sharing them. They sushi was excellent.  The problem, as always is that the prices are high for what you get. Including this time my friend ordered a margarita with rocks on the side and was charged three dollars for the rocks! One could build a case that the ambience of the restaurant is worth the extra price. However, the bathroom had numerous paper towels on the floor and even the large “Buddha alcove@ was littered.  Mind you this was just late on a Tuesday afternoon. Inexcusable.

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  20. MelanieT

    Orange County

    11 reviews

    vip
    1.0

    11 reviews

    Dined on July 18, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Disappointed! We had a later reservation and from the time we walked in, bad. It took about 8 minutes to even have someone acknowledge us. Once seated it took a long time to order. We ordered everything at once to make it easier. Everything came out at the same time - no courses. One of the dishes was not what we ordered and we brought it to the servers attention and she told us the kitchen was closed so it couldn’t be replaced but the best part was she still charged us for it. It was just bad, the dishes looked dirty. I hadn’t been to a PF Cheung’s in years and will likely NEVER go back to one. The dumplings were good, the rest was too much oil.

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  21. OpenTable Diner

    Greater Boston

    5 reviews

    vip
    1.0

    5 reviews

    Dined on July 2, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Bartender chatted with his friends for a solid 10 minutes before he brought over menus. The restaurant was literally empty - maybe 2 or 3 tables were sat yet we waited 30 minutes for a table. Waiter/servers would come by and then disappear for an hour. Took forever to get our food and then our bill. Prices were too high for mediocre food and even worse service. Would not recommend. That’s what you get for choosing a chain restaurant.

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  22. OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on June 24, 2023

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3
    I didn’t get my dinner until my party was done with theirs. No manager came over to apologize.
    P.F. Chang's - ProvidenceResponded on June 28, 2023
    Thank you for your feedback. We apologize for your experience. We have responded in a private message.

    Is this helpful?

  23. OpenTable Diner

    Greater Boston

    12 reviews

    vip
    4.0

    12 reviews

    Dined on June 10, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    You cannot go wrong with the food at PF Chang’s, but the restaurant seemed understaffed considering this busy location at Providence Place. A large group was seated next to my wife and I, so it soon became very loud and noises. Overall, we were hungry and enjoyed the food and drinks.

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  24. OpenTable Diner

    Greater Boston

    9 reviews

    3.0

    9 reviews

    Dined on June 3, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    PF Changs is Super expensive and over rated ! Service was ok. Dint think ill be going back
    P.F. Chang's - ProvidenceResponded on June 11, 2023
    Thank you for your feedback. We apologize for your experience. We have responded in a private message.

    Is this helpful?

  25. OpenTable Diner

    Orange County

    1 review

    1.0

    1 review

    Dined on June 3, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I ordered pepper steak and eggplant.after 30 min of ordering the food, a manager came and said there was not enough eggplant for my order. Pepper steak was like a kid menu size. Why didn't they know if they had enough eggplant to cook? Also, I asked if the pepper steak was the right size and they said yes. The pepper steak Qasim even overcooked. Unbelievably awful food and service, I felt like I was insulted. Will never go to this place again.
    P.F. Chang's - ProvidenceResponded on June 11, 2023
    We are sorry to hear this. We have responded with a private note.

    Is this helpful?

  26. VijayS

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on May 26, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    This PF Chang's is poorly run. We have been to other PF Chang's. They are usually good. Likely needs new leadership.
    P.F. Chang's - ProvidenceResponded on June 11, 2023
    We are sorry to hear about this experience. We have followed-up with a private message.

    Is this helpful?

  27. David

    Greater Boston

    23 reviews

    vip
    2.0

    23 reviews

    Dined on May 6, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    Service was terrible. Never cleared our plates even after presenting us the check. Dinner came out as we were eating appetizer. Had a reservation but waited 20 min to be seated in spite of many tables open. Tons of tables empty but not cleared. I won’t be back to this location.

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  28. Beachgal190

    Greater Boston

    5 reviews

    3.0

    5 reviews

    Dined on April 29, 2023

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food was excellent, hostesses struggled with what to do with us when we needed a high chair. Bathrooms and surrounding areas starting to look run down and neglected. Food was great and so was our waitress, but restaurant needs to train the host staff and keep up with maintenance
    P.F. Chang's - ProvidenceResponded on May 7, 2023
    Thanks for sharing your feedback with us, and we're sorry to hear about your disappointment. We'll be sure to share your feedback with our team.

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  29. Jess

    Greater Boston

    25 reviews

    vip
    2.0

    25 reviews

    Dined on April 1, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Server forgot to order a meal for someone at our table and it came 15 min later. No apology or manager visit. Asked for things and he never remember them. Came for my daughters bday. No mention of it. My beef was over cooked. Never got refills that were asked for. The vibe in this place is so odd. I love PF Chang’s food but every experience here seems to be bad

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  30. RebeccaB

    Greater Boston

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great, fun place for dinner. Really great flavors, portions were large to share with others. Staff was friendly

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  31. Alex

    Greater Boston

    1 review

    vip
    1.0

    1 review

    Dined on March 19, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Waited over an hour for food. Waitress forgot what we ordered twice and still gave me a meal I did not ask for. Terrible customer service and waitstaff need to be retrained.
    P.F. Chang's - ProvidenceResponded on March 30, 2023
    Alex, thank you for sharing this. We have sent you a private note.

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  32. Alex

    Greater Boston

    1 review

    3.0

    1 review

    Dined on March 17, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Waited way too long to be seated after our original reservation time. About 30 walk ins were seated before us. Thought they were saving a special table for us since I had listed “date night” as the occasion when making the reservation which is why it took so long to be seated, but we were put in a booth right near the entrance where all the walk ins were just staring at us while we ate. Very awkward! The food is good and always consistent, but I’ll definitely be choosing a different establishment for my next date night.
    P.F. Chang's - ProvidenceResponded on March 30, 2023
    We are sorry to see this. We have sent you a private note.

    Is this helpful?

  33. OpenTable Diner

    Greater Boston

    19 reviews

    1.0

    19 reviews

    Dined on March 5, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Food is absolutely terrible. I would not recommend this location and place at all ! Save your money please ! Will never come back
    P.F. Chang's - ProvidenceResponded on April 25, 2023
    We are sorry to see this. We have sent you a private note.

    Is this helpful?

  34. OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Birthday dinner and our server was awesome

    Is this helpful?

  35. JimO

    Greater Boston

    13 reviews

    vip
    1.0

    13 reviews

    Dined on February 25, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    I can not rate the food as we never received. Had a reservation and waited 30 minutes after arriving to be seated. Waited another 15 minutes for order to be taken. And after another 20 minutes without drinks or food left the restaurant
    P.F. Chang's - ProvidenceResponded on March 9, 2023
    We are sorry to see this! We have responded with a private message.

    Is this helpful?

  36. Birgs

    Greater Boston

    311 reviews

    3.0

    311 reviews

    Dined on February 21, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Very slow Tuesday night. Had to wait a while before the hostess appeared, but were seated in a booth in the bar area as we requested. No other diners in the area when we were seated and only a few patrons at the bar. Bartender wound up being our waitress as well. Mai tais to accompany our appetizer of pork spare ribs. Portion a good size for sharing (6 ribs) but not as tasty as the beef spare ribs we had had previously. Wanted to try the orange chicken entree but server advised it was spicier than stated on the menu, so we opted for sweet and sour chicken instead with brown rice. Rather skimpy on the pineapple and veggies. The deep frying on the chicken gave my dining companion the runs the following morning. Not in a hurry to order this dish again. I did save room for cheesecake which was nicely served with fresh strawberries and blueberries, also plenty to take home for another day. All in all, not too impressed with tonight's menu offerings.
    P.F. Chang's - ProvidenceResponded on March 9, 2023
    Thank you for your feedback. We apologize for your experience. We have responded in a private message.

    Is this helpful?

  37. OpenTable Diner

    Greater Boston

    1 review

    3.0

    1 review

    Dined on February 5, 2023

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    It was good

    Is this helpful?

  38. Adrian

    Charleston

    25 reviews

    vip
    5.0

    25 reviews

    Dined on December 30, 2022

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was good ! Fried rice very tasty ! Justin and tomy do a great job in the kitchen !

    Is this helpful?

  39. OpenTable Diner

    New York City

    7 reviews

    1.0

    7 reviews

    Dined on December 28, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Dirty and wet table upon arrival. So dirty that the napkin turned completely black to which when shown to the waiter, was simply met with a “let me clean that up.” Food tasted terrible. Service was lousy; even taking us to ask for water and utensils to get any AFTER the food arrived. Then to culminate the terrible evening, we were charged extra for things that aren’t stated in the menu nor was explained by the waiter for being extra charges. And it’s one thing if that extra charge tasted good but it was the absolute worst.

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  40. OpenTable Diner

    Houston

    1 review

    vip
    2.0

    1 review

    Dined on December 20, 2022

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Not happy with the quality of the food! The taste was very blend. The food that came out was not warm. Very disappointed.
    P.F. Chang's - ProvidenceResponded on January 17, 2023
    Thank you for your feedback. We apologize for your experience. We have responded in a private message.

    Is this helpful?

FAQs

You can order delivery directly from P.F. Chang's - Providence using the Order Online button. P.F. Chang's - Providence also offers takeout which you can order by calling the restaurant at (401) 270-4665.

P.F. Chang's - Providence is rated 3.5 stars by 166 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today

Order delivery or takeout

Google Map for P.F. Chang's - Providence

111 Providence Place, Providence, RI 02903

Additional information

  • Neighbourhood
    Providence
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Public Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (401) 270-4665
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
  • Private party contact
    Manager: (401) 270-4665
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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