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Phoenix Steakhouse, Vernon, BC

Phoenix Steakhouse

4.7
4.7
694 Reviews
CAN$31 to CAN$50
Steakhouse
Top tags:
IMPORTANT: flight of stairs Please let us know if you cannot walk up our stairs, please make us a note on your reservation so we can accommodate

The Phoenix Steakhouse is located in an old historic building downtown Vernon BC, our Red Seal Chef is Charles Bonsan who has over 20 years of experience, his new menu has a beautiful focus on Seafood to complement a delicious selection of steaks.
Our happy hour is served Tue. to Sat. 3-5 pm
With our regular dinner menu starting at 3 pm,
Please note if you are looking for or require the main floor for MOBILITY issues please make a note when booking
We do our best to accommodate request for example a booth , we only have so many and we accommodate them in the order they come in.
We do not allow outside food or cakes.
Thank you for supporting our small local restaurant ,
Cheers,
Megan & Charlie

Make a reservation

2 people
7:00 p.m.

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Steakhouse, Tapas / Small Plates
  • Hours of Operation
    Happy Hour Tue–Sat 3:00 pm–5:00 pm Dinner Tue–Sat 3:00 pm–9:00 pm
  • Phone number
    (250) 260-1189
  • Website
    http://phoenixsteakhouseandbar.com/
  • Payment Options
    Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Charles Bonsan
  • Location
    3117 30 Ave, Vernon, BC V1T 2C4
  • Neighbourhood
    Vernon
  • Parking Details
    Street Parking
  • Additional
    Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Wine

What 694 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.6Food
  • 4.8Service
  • 4.6Ambience
  • 4.4Value

Noise • Moderate

Loved For

  • Vancouver / British Columbia

    Steakhouse

  • Okanagan / Wine Country

    Best Service

  • Okanagan / Wine Country

    Good for business meals

  • Okanagan / Wine Country

    Good for business meals

  • Okanagan / Wine Country

    Gluten-free-friendly

  • Okanagan / Wine Country

    Romantic

694 Reviews

  1. LeeK

    Calgary

    2 reviews

    3.0

    2 reviews

    Dined 1 day ago

    overall3food2service4ambience3
    I had the lobster dinner. The lobster was acceptable. The vegetables (asperagus) were not prepared fresh, they were preprepared and arrived wilted and dry. The potatoes were well prepared. My wife had the pork dinner. The pork was over done but the sauce was good. Same comments for the vegetable and potatoes.

    Is this helpful?

  2. OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    First time my husband I came to this restaurant. The whole dining experience was excellent.

    Is this helpful?

  3. EveO

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food4service5ambience5
    It was the perfect date night! Our server was knowledgeable and excellent!

    Is this helpful?

  4. Tami

    Vancouver

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Amazing food, service and ambiance. I highly recommend!

    Is this helpful?

  5. JodyA

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 25, 2023

    overall5food5service5ambience5
    Great ambience with even better food and service. Had an amazing Birthday and will definitely be back!

    Is this helpful?

  6. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 19, 2023

    overall5food5service5ambience5
    Best restaurant in Vernon! Steaks are pricey so we all opted for pasta and they were incredible!

    Is this helpful?

  7. LeahG

    Las Vegas

    1 review

    5.0

    1 review

    Dined on November 18, 2023

    overall5food5service5ambience4
    The food is wonderful, the menu has something for everyone and the service is impeccable!

    Phoenix SteakhouseResponded on November 19, 2023

    Hi LeahG! Thank you for coming in again - look forward to chatting next time you are in. We appreciate the stars and kind words. -Megan & Charlie

    Is this helpful?

  8. OpenTable Diner

    Salt Lake City

    3 reviews

    5.0

    3 reviews

    Dined on November 15, 2023

    overall5food5service5ambience5
    As always a wonderful time. Great service great food and great atmosphere.

    Phoenix SteakhouseResponded on November 18, 2023

    Thank you for the stars and review - I will let our team know. See you next time :) - Megan & Charlie

    Is this helpful?

  9. HMac

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on November 15, 2023

    overall5food5service5ambience5
    My husband and I went for Happy Hour and it did not disappoint. The portions were huge, the wine was great and the service was excellent. We shared the fries, the meatballs and the Caesar salad. We will definitely be back.

    Phoenix SteakhouseResponded on November 18, 2023

    Thanks for joining us ! Those are great Happy Hour Choices, See you next time. -Megan & Charlie

    Is this helpful?

  10. CathiW

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on November 12, 2023

    overall5food5service5ambience5
    Fabulous in every way! I excellent service, delicious food. Highly recommend!

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  11. RonL

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on November 12, 2023

    overall4food5service5ambience4
    Perfectly cooked steak and well rested. We’ll be back again soon, thanks for a lovely evening.

    Is this helpful?

  12. DonnaS

    Vancouver

    5 reviews

    5.0

    5 reviews

    Dined on November 12, 2023

    overall5food5service5ambience5
    One of favourite places to go for a wonderful dinner. The food is amazing, and Megan always makes us feel Special. Thank you

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  13. ZoeH

    Saskatoon

    2 reviews

    5.0

    2 reviews

    Dined on November 11, 2023

    overall5food5service5ambience5
    Excellent food, service and setting, would go back again anytime

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  14. glennie

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on November 10, 2023

    overall5food5service5ambience5
    What a great experience! We decided to try out their happy hour, and it did not disappoint!

    Is this helpful?

  15. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 9, 2023

    overall5food5service5ambience5
    Happy hour with a girlfriend after work and it was the perfect place to meet. Great service and great food. The atmosphere was so nice and quiet there too.

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  16. SteakLover

    Vancouver

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 5, 2023

    overall5food5service5ambience5
    Another great meal! The new decor is looking good and creating a nice and quieter ambiance.

    Phoenix SteakhouseResponded on November 6, 2023

    Thanks for joining us SteakLover ! Appreciate the kind words and will pass it along to the team - Megan and Charlie

    Is this helpful?

  17. LisaJ

    1 review

    2.0

    1 review

    Dined on November 5, 2023

    overall2food2service4ambience4
    Food was bland. For the price you pay you would expect to be impressed. Would prefer intermezzo’s or even cactus club over phoenix steakhouse.

    Phoenix SteakhouseResponded on November 6, 2023

    Hi Lisa , Thanks for supporting local , sorry we did not live up to your expectations , we are always here and if we can do something at the time to to make your visit better we are happy to do so Enjoy cactus club and Intermezzo Cheers, Megan

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  18. RodD

    1 review

    5.0

    1 review

    Dined on November 4, 2023

    overall5food5service5ambience5
    Super great staff, friendly polite and enjoyable. Food was spectacular

    Phoenix SteakhouseResponded on November 6, 2023

    Hi RodD, Thanks for joining us , I will pass along the kind words to our team See you next time Cheers, Megan

    Is this helpful?

  19. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    overall5food5service5ambience5
    Such a memorable meal and experience, thank you for helping us celebrate a special occasion.

    Phoenix SteakhouseResponded on November 6, 2023

    Thanks so much for that stars and review I’ll let our team know Cheers, Megan and Charlie

    Is this helpful?

  20. Miranda

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    overall5food5service5ambience5
    Knock out of the part as usual. Morgan is amazing.

    Phoenix SteakhouseResponded on November 6, 2023

    Thanks for supporting local Miranda , I’ll let Morgan know you enjoyed her service Cheers, Megan

    Is this helpful?

  21. ErinO

    1 review

    5.0

    1 review

    Dined on November 2, 2023

    overall5food5service5ambience5
    The food was superb. The service was as always spectacular. Charlie and Megan and their staff are the best in business. I love going to The Phoenix because not only is the food the amazing but so is the service. It’s my mom’s fave place to eat and we will return. Thank you Megan Charlie and the Staff at the Phoenix.

    Phoenix SteakhouseResponded on November 6, 2023

    Thanks so much for joining us for your moms birthday ! We will see you both next time Cheers, Megan and Charlie

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  22. KatrinkaM

    Vancouver

    1 review

    3.0

    1 review

    Dined on October 28, 2023

    overall3food4service3ambience4
    Poor selection of wine for Happy Hour. Service was okay but not outstanding.

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  23. CanadaFoodies

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on October 28, 2023

    overall5food4service5ambience4
    Really great experience. Steaks and calamari were excellent. Service was outstanding. Wine list very good. The only thing we would have liked is more variety on the potato options (smashed fried potatoes) but this is very minor. Highly recommend for a special night out.

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  24. Kami

    1 review

    5.0

    1 review

    Dined on October 28, 2023

    overall5food5service5ambience5
    This is our first dinner experience at the Phoenix Steakhouse. The food was amazing, as was the service. We will definitely be back.

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  25. MikeP

    1 review

    5.0

    1 review

    Dined on October 27, 2023

    overall5food5service5ambience5
    Terrific service had a great time, food was delicious.

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  26. EllieS

    1 review

    5.0

    1 review

    Dined on October 21, 2023

    overall5food5service5ambience5
    Great service! Great food and great place and people

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  27. HappyHourForPresident

    Vancouver

    8 reviews

    vip
    5.0

    8 reviews

    Dined on October 21, 2023

    overall5food5service5ambience5
    Excellent food, beautiful space (in the upstairs lounge or the dining room) and wonderful service! The Phoenix never disappoints.

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  28. BGedaschke

    Las Vegas

    10 reviews

    5.0

    10 reviews

    Dined on October 21, 2023

    overall5food5service5ambience5
    So fantastic, they have just redecorated abs it looks amazing absolutely gorgeous. The foid, service and value was exceptional. Always my favorite place in Vernon.

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  29. MaureenS

    1 review

    5.0

    1 review

    Dined on October 15, 2023

    overall5food4service5ambience4
    Enjoyable evening and great we weren't rushed so made it to our concert on time

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  30. NCCC

    1 review

    5.0

    1 review

    Dined on October 14, 2023

    overall5food5service5ambience5
    Our server was friendly and helpful, all food and drinks arrived quickly, and tasted delicious!

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  31. JohnE

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on October 13, 2023

    overall5food5service5ambience5
    Loved this restaurant! It was fantastic and a great atmosphere! Going back for sure!!

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  32. howardp

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 8, 2023

    overall5food5service5ambience5
    Everything was just fine, but no Chardonnay on the menu by the glass. Much improved ambulance and the service and food were just great.

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  33. Goodeats

    Vancouver

    3 reviews

    3.0

    3 reviews

    Dined on October 7, 2023

    overall3food2service4ambience3
    We ordered the mushroom ravioli and the seafood pasta. The ravioli was good, the seafood pasta however was very dry. When we told our waitress she said “do you want me to bring you more sauce.” Well at that point the pasta was cold. I would expect a fine dining establishment to take the dish back and prepare a new hot dish with more sauce., instead she brought a small bowl of sauce. Very tacky! Let’s be honest, pasta is cheap - we weren't’ returning a 50$ steak! While we were still chewing and eating 2 times a waitress asked if we wanted a box to go. I’m sorry but I am still chewing my food, of course I don’t yet want a to go box. Did you need the table and want us gone? Sorry but I would not return. Intermezzo continues to exceed my expectations.

    Phoenix SteakhouseResponded on October 7, 2023

    Hi Diana, Thank you for taking time to join us for a birthday dinner and support our family owned restaurant. By no means were the girls trying to rush you and your dining partner. I talked to the server and she thought she gave you ample time in-between the wedge salad and the pasta dishes - & apologized when you mentioned one of the young staff tried to offer you a box when they didn’t realize you were not finished, the server did assure you there was no rush. If you had let us know you wanted your pasta re-tossed we would have been happy to do that :) our bowls are very big and the pasta sauce does tend to migrate to the bottom. I apologize that you felt we were a waste of time and money, hopefully Intermezzo can stay your go to local restaurant All the best Megan

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  34. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 4, 2023

    overall4food4service5ambience4
    I‘ve been Phoenix Steakhouse number of times before Covid. The service and food were great then. I am glad they can keep the same quality of service and food after pandemic. I will keep this restaurant on my favour list.

    Phoenix SteakhouseResponded on October 7, 2023

    Thanks for joining us again! Ill let our team know See you again, Megan

    Is this helpful?

  35. PeterK

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on September 28, 2023

    overall5food5service5ambience5
    looked after very well by the staff. friendly and helpfull. Food was great. Definitely come back next time we are in Vernon.

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  36. TamaraN

    1 review

    5.0

    1 review

    Dined on September 28, 2023

    overall5food5service5ambience5
    We loved our waitress. I believe her name is Morgan. She was so friendly, our orders were perfect and the food brought in a very timely fashion. Our only concern was the cost of the entrees. We would have loved to order a steak but the cost was too high. Unfortunate. Otherwise everyone loved their dishes. I ordered the salmon and it melted in my mouth like butter. The dessert was divine & large enough to be shareable. I appreciate that the staff recognized my friend’s birthday. She has been very ill so the dinner was particularly important for us. Thank you for offering the chance to provide feedback. We will return.

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  37. Bubbins

    Vancouver

    7 reviews

    4.0

    7 reviews

    Dined on September 27, 2023

    overall4food4service4ambience4
    We enjoyed our evening out with friends at the restaurant.

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  38. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 24, 2023

    overall3food3service4ambience4
    While it's a minimal charge...I asked for fries instead of potato with my steak and was chatged$3 for the change. Again...minimal considering our meals for the 2 of us totaled $180 but never seen this at another establishment. Not like the fries cost more than potatoes...right...or charged me for the annoyance of making a change to my menu.

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  39. MarkM

    1 review

    5.0

    1 review

    Dined on September 24, 2023

    overall5food5service5ambience4
    Food was amazing, highly recommend the calamari. Service was also amazing. Well worth the drive from Kamloops.

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  40. Bella

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    overall5food5service4ambience5
    Great food and atmosphere! Good service, overall good value for cost ! Would definitely go back!

    Is this helpful?

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily

  • Screening

    • Sick staff prohibited in the workplace

FAQs

Phoenix Steakhouse is rated 4.7 stars by 694 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Google Map for Phoenix Steakhouse

3117 30 Ave, Vernon, BC V1T 2C4

Additional information

  • Neighbourhood
    Vernon
  • Hours of Operation
    Happy Hour Tue–Sat 3:00 pm–5:00 pm Dinner Tue–Sat 3:00 pm–9:00 pm
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Steakhouse, Tapas / Small Plates
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Street Parking
  • Payment Options
    Mastercard, Visa
  • Executive Chef
    Charles Bonsan
  • Additional
    Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Wine
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