Piano Piano

4.5
930 reviews
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CAN$30 and under
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Contemporary Italian
Top tags:
  • Good for a Date
  • Good for Birthdays
  • Special Occasion
If there’s a common thread that runs through Piano Piano, it’s a deep-seated soulfulness and sensuality that’s at once warm, welcoming and just plain fun. The Italian restaurant you always wished was just around the corner is delighted to meet you.
What 930 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.4
Service
4.5
Ambience
4.3
Value
Noise · Moderate
90% of people would recommend it to a friend
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JS
Toronto
14 reviews
Dined 5 days ago
Overall 3Food 4Service 3Ambience 2

Not what I expected... This was our first time in this highly-rated restaurant. We had late night reservations and were looking forward to trying several things on the menu.
The good: the pasta ! OMG very good. The fried chicken and the Veal parmesan. Excellent.
The not so good: it's way too boisterous. The space design makes it very noisy and there were two large groups having a party. The service at first was a bit curt but warmed up and became quite good after an hour (although there are many people working, it took 15-20 minutes to get service). Some of the food (octopus) was not so good (tough and under-seasoned). This was quickly corrected by our waiter and the rest of the evening went well.
Just not up to the level of what we had heard. Some details need to be better for the price level.

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OT
Toronto
1 review
Dined 5 days ago
Overall 1Food 1Service 1Ambience 1

We had an unpleasant experience. Upon arrival I was told when I was expected to leave, server was generally annoyed with any questions or dietary restrictions. Our empty dishes where left in front of us for at least 20min, our bill was delivered and we were reminded we needed to leave in 10min. even though there were avaliable tables.

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OT
Toronto
10 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Great room, staff, vibe and creative dishes; chopped salad, pizzas with extraordinary toppings and crust, pastas.... veal chop parmesan.... get there!

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OT
New York Area
1 review
Dined 6 days ago
Overall 4Food 3Service 3Ambience 4

The place was beautiful inside the food was just alright.

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OT
Toronto
2 reviews
Dined 7 days ago
Overall 1Food 1Service 1Ambience 3

I’ve been to piano piano three times now. The first two times were great but this last one wasn’t great. I usually try different dishes. The bodega pizza wasn’t enjoyable and reminded me of a burger but our server noticed we didn’t like it and didn’t ask if we were enjoying our food nor was really present. As well, the size of my main truffle linguini was the same size as my friends cavatelli which was an appetizer the only size difference was the plate. I understand truffle might sway the price but both are fixed at $17 and $24. It’s kinda jarring to see when they both came out. Also, the broken cookie in the desert in a mug was kinda lazy presentation. I just expected more. :( also my server didn’t offer chilis, Parmesan or pepper. I also waited 15 mins for my table that I reserved.

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ML
New England
7 reviews
Dined on January 13, 2019
Overall 5Food 5Service 5Ambience 5

Absolutely amazing! Great place to take an out of towner to impress them. Service was excellent. We (two people) shared 3 small size pastas and they were all amazing. Would definitely go again.

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LK
New York Area
1 review
Dined on January 12, 2019
Overall 5Food 5Service 5Ambience 5

My friends and I love meeting for weekend lunch at Piano Piano. Their lunch menu is great. Always excellent service too!

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SE
Toronto
1 review
Dined on January 12, 2019
Overall 4Food 4Service 5Ambience 5

Piano Piano was a great spot for date night! My boyfriend and I shared an appetizer, pizza, and side which were all delicious.

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PC
Toronto
1 review
Dined on January 12, 2019
Overall 5Food 5Service 5Ambience 5

Amazing food and service! Staff was friendly. Food was delicious. 2 thumbs up :)

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LE
1 review
Dined on January 10, 2019
Overall 2Food 3Service 3Ambience 3

My hubby and I both ordered the veal dish. Our server did not ask us how we wanted our veal cooked. It came rare... very bloody and we had to send it back.
Also the description did not say it was going to be served like a stew.... disappointing.
The chopped salad was however very delicious.

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MM
1 review
Dined on January 9, 2019
Overall 4Food 5Service 5Ambience 3

Great food! Each dish was excellent but the absolute stand-out favourite was the pumpkin pasta in a sage and browned butter sauce. Egg ravioli were excellent as well. And the lemon basil cake...wow!!

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ED
1 review
Dined on January 9, 2019
Overall 3Food 2Service 5Ambience 5

The restaurant looks great, the wine was good but the food was ok. I had the truffle pasta and would have expect something good and surprising but instead I got something unflavored.
Overall, the place is overrated.

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ML
Vancouver
5 reviews
Dined on January 9, 2019
Overall 4Food 5Service 4Ambience 3

Wine list is extremely well priced and the food is out of this world, service is attentive but forgetful.

The dining room is the main issue, large cafeteria feel and not very cozy, tall ceilings make for permanent clinging cutlery noises.

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JS
Toronto
1 review
Dined on January 8, 2019
Overall 5Food 5Service 5Ambience 5

We decided to celebrate my sister’s birthday at Piano Piano and everything was excellent, including the mini firecracker/candle on the tiramisu. It was a delightful and surprising end to a superb meal !

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NP
Toronto
4 reviews
Dined on January 5, 2019
Overall 5Food 5Service 5Ambience 5

Our server Ryan made the birthday we were celebrating a success!! It was such a beautiful place and the egg yolk Raviolo was divine. 10/10 would go back!!!

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CF
Toronto
4 reviews
Dined on January 4, 2019
Overall 4Food 5Service 3Ambience 5

Absolutely delicious food. The servers were friendly but we had several instead of just one. They never seemed to know who had ordered what. I feel this should be improved.

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OT
Baltimore
2 reviews
Dined on January 4, 2019
Overall 5Food 4Service 4Ambience 5

Anniversary

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JS
Toronto
2 reviews
Dined on January 3, 2019
Overall 5Food 5Service 5Ambience 5

My friend and I stopped in for lunch on a Thursday afternoon. The restaurant was fairly empty so we were seated right away.

The decor was absolutely beautiful. A very spacious and elegant space while being completely instagram worthy.

We ordered the lunch special which included an appetizer, a pizza or pasta, and soft serve ice cream. All for $24!!

The service itself was amazing. Our server was very attentive and polite.

As for the food, it was delicious! We both had the calamari to start, then shared the mushroom cavatelli and the canestri alla vodka. The pasta was cooked perfectly. The cavatelli especially had a nice chew with such a flavorful mushroom sauce. The canestri had a good spice level to it from the chili and the nduja. Finally, we had apple pie flavored soft serve which actually tasted exactly like apple pie.

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RB
1 review
Dined on January 2, 2019
Overall 4Food 5Service 4Ambience 3

Great experience. Very social atmosphere. Table are quite close together. Not a quiet private atmosphere if that’s what your looking for. Food was outstanding. Good portions. Friendly staff. Menus could have more explanations of the dishes but not a major issue.

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MF
Toronto
6 reviews
Dined on January 1, 2019
Overall 5Food 5Service 5Ambience 5

I love Piano Piano and eat there regularly. The service is warm, welcoming and attentive and the food is delicious. This is one of the best restaurants in Toronto.

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t
Toronto
3 reviews
Dined on January 1, 2019
Overall 5Food 5Service 5Ambience 4

Perfect spot for New Years, great food & service

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JR
Toronto
3 reviews
Dined on January 1, 2019
Overall 5Food 5Service 5Ambience 5

Truly a fantastic New Years Meal. We were a bit sceptical because it was a set menu and it didn’t say online what we would be having but the selection was huge and EVERYTHING we had was amazing. Thank you! We will be back.

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R
New Orleans
8 reviews
Dined on December 31, 2018
Overall 5Food 5Service 5Ambience 4

Always great food and service. Appreciate the spot on suggestions of the sommelier!

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SO
1 review
Dined on December 30, 2018
Overall 1Food 1Service 1Ambience 3

I had an incident involving my 2 year old daughter who has an anaphylactic allergy to dairy. I had heard through the allergy community grapevine that this restaurant was excellent at accommodating food allergies. We rarely venture out for meals because there is always a risk and nothing is guaranteed. I know this. But it was my birthday and Piano Piano had a great reputation for being "allergy-friendly". So upon arrival, I notify the waiter of my daughter's allergy. He consulted with the kitchen and let me know which menu items were "safe" for her. We order the chicken bites. She devours it all so we order another. The waiter inputs it into the system for the kitchen. The chicken arrives in a little dish. Had I not poured out the contents onto a larger plate, I would not have seen that it had been cooked in butter and that the chicken was sitting in a pool of melted butter. This restaurant does not live up to nor does it deserve its reputation of being allergy friendly. I have been to restaurants where as soon as you mention an allergy, the manager comes to consult with you about menu items and personally oversees your meal. Food allergies are becoming more and more common and deserve to be taken seriously. You are alienating a large community. Piano Piano was careless. There was no note made about my daughter's allergy in the computer system resulting in inadequate communication with the kitchen. Provide better training for your staff and follow stricter procedures when there is a food allergy. What makes the whole situation even more disappointing is the fact that I emailed the restaurant afterwards to voice my concerns; it has been two weeks and my email has gone unanswered. If you have food allergies, please consider another restaurant.

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HG
New York Area
3 reviews
Dined on December 30, 2018
Overall 5Food 4Service 5Ambience 4

Birthday and anniversary

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OT
Toronto
1 review
Dined on December 29, 2018
Overall 5Food 5Service 5Ambience 5

Amazing experience period. The pasta was delicious and good portioned. The decor is gorgeous and the service was great. They tiramisu was also wonderful. It’s more dense than most. I would definitely go back!

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OT
Toronto
1 review
Dined on December 28, 2018
Overall 5Food 5Service 5Ambience 5

Great service

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PE
Toronto
9 reviews
Dined on December 28, 2018
Overall 5Food 5Service 5Ambience 5

Excellent evening out with the children back from university. From the Pizza to the Truffle Pasta, everything was excellent. Fantastic service. We’ve already booked a return visit for March break.

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OT
Toronto
4 reviews
Dined on December 27, 2018
Overall 3Food 3Service 3Ambience 5

Was a little disappointed in the overall experience. Some of the dishes were pretty greasy (particularly the brussel sprouts and cauliflower - parts of the cauliflower dish were also raw). My daughter ordered the pasta and it was quite bland. As a kids side they have sweet potato fries but really it's boiled sweet potato cut in strips - so that was misleading. The portion sizes were odd as well. The brussel sprouts and cauliflower were very generous (we couldn't finish) but the calamari was so small. It's a beautiful space with a great vibe but you're paying a premium for what should be really great food and unfortunately that wasn't our experience.

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NP
Toronto
1 review
Dined on December 24, 2018
Overall 4Food 5Service 5Ambience 4

Food was outstanding. Loved the open concept kitchen. Service was attentive and friendly. Wish they hadn’t ran out of the bone in veal Parmesan, was looking forward to that. Seating was also very tight. Overall I think this is a fantastic restaurant, I would go back for the garlic bread and pasta alone!

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OT
Toronto
3 reviews
Dined on December 23, 2018
Overall 5Food 5Service 5Ambience 4

Incredible food, service, and atmosphere. Highly recommend!

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e
Toronto
1 review
Dined on December 22, 2018
Overall 5Food 5Service 5Ambience 5

I’ve been to a lot of Italian restaurants in the past but this one by far surpassed expectations. Food. Service. Ambiance. Excellent! Would come here again in 2019 hands down!

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VP
San Francisco
5 reviews
Dined on December 22, 2018
Overall 5Food 5Service 5Ambience 5

I love Piano Piano. Their Silver platter is next level.

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OT
Toronto
2 reviews
Dined on December 22, 2018
Overall 5Food 5Service 5Ambience 5

First time at Piano Piano - definitely won’t be my last! Every dish was absolutely delicious can’t wait to come back!

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OT
Toronto
3 reviews
Dined on December 22, 2018
Overall 4Food 5Service 4Ambience 5

Very much enjoyed the food. Wine was OK but not a wow. Not a huge selection by the glass. And servers knowledge about wine was so so. Highly recommend the chopped salad and chocolate caramel Boudini for dessert.

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B
Toronto
4 reviews
Dined on December 21, 2018
Overall 5Food 5Service 5Ambience 4

Food was great
Yummy!

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e
Toronto
1 review
Dined on December 21, 2018
Overall 5Food 5Service 4Ambience 4

The food was absolutely delicious! Thanks so much for a fabulous lunch. We’ll definitely be back.

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OT
New York Area
1 review
Dined on December 20, 2018
Overall 5Food 5Service 5Ambience 5

Great food, great portions, great price for the lunch special!

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AN
Toronto
4 reviews
Dined on December 19, 2018
Overall 5Food 5Service 5Ambience 5

Amazing twist on a classic Italian menu. Food was delicious, service was 5 star. Everything down to the little details was well thought out and executed. The egg yolk ravioli was out of this world! Beyond our expectations!!

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OT
1 review
Dined on December 18, 2018
Overall 1Food 4Service 1Ambience 2

Piano piano wowed us with their horrible service!

We ordered take out and due to the way our server was, we decided to check the take out order to make sure it's right. It turns out they forgot to give us the bread that was suppose to come with our Burrata appetizer. Prior to this, our server also made some errors so at this point we would like to let the manager know. The manager came over, sat down, defended the server by blaming it was her kitchen's teams fault and she was doing us a favor by letting us do take out. First of all, our server did not tell us that Piano Piano doesn't do take out. Secondly, if you decided to let us buy take outs then do it correctly.

The conversation ended by the manager telling us that, "you are entitled to feel what you feel."

I was disappointed by the service, but more so with the way the manager handled this situation and expressing that they are doing us a favour! It was like it's our fault for being upset that they forgot the bread that we paid for because they are doing us a favor by letting us do take outs and we shouldn't complain! I just have to emphasize, Was it free? Nope! Did we know you don't do take outs? Nope! Did you tell us? Nope!

It is a pity that the food at Piano Piano is not bad, but the service is horrendous.

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