About Pranzo Ristorante Italiano

Enjoy casual, authentic Italian cuisine in a warm, inviting atmosphere.

Dining Style:
Casual Dining

Cuisines:
Italian, American, Mediterranean

Hours of Operation:
Sunday - Thursday: 12:00pm - 10:00pm
Friday, Saturday and Holiday Sundays: 12:00pm - 11:00pm

Cross Street:
Murray St.

Dress Code:
Business Casual

Price Range:
CAN$30 and under

Payment Options:
AMEX, Discover, MasterCard, Visa

Phone Number:
(905) 353-7174

Website:
http://www.pranzoniagara.com/

Parking Details:
Complimentary Parking

Executive Chef:
Tim O'Donnell

Additional:
Bar Dining, Beer, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Takeout, Wheelchair Access, Wine

Pranzo Ristorante Italiano Ratings and Reviews

5
4
3
2
1

3.7

Overall Rating

based on recent ratings
Food

3.9

Service

4.0

Ambience

3.6

Value

3.6

Noise

Moderate

71% would recommend it to a friend

Comfort Food (7)
Good for a Date (7)
Romance (5)
See All
Good for Birthdays (5)
Special Occasion (5)
Casual (4)
Cozy (4)
Good for Anniversaries (3)
Child-Friendly (3)
Fit for Foodies (3)
Fun (3)
Quiet Conversation (3)
Authentic (3)
Business Meals (2)
Creative Cuisine (2)
People Watching (2)
Afternoon Coffee (1)
Afternoon Tea (1)
Healthy (1)
Late-Night Find (1)
Neighbourhood Gem (1)
Outdoor Eating (1)
Pre/post-theatre (1)
Scenic View (1)
Tasting Menu (1)
Worth the Drive (1)
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134 reviews
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Food3
Ambience5
Service4
Value3

 
·Dined on January 6, 2018

I was a little disappointed in the food selection and claim of authenticity. Having very few choices on the dinner menu that interested me and many of the dishes are not typical Italian cuisine at all. The interior is very nice and their is a great view of the Niagara downtown area at street level. Overall the food was good but I expected more for my money.

Tags: People Watching, Scenic View
Food2
Ambience3
Service5
Value3

 
·Dined on December 28, 2017

Best part was our server Stephanie. She was friendly and prompt with service. She noticed that I didn’t enjoy the bruschetta and offered to replace with another appetizer, dessert or remove from the bill. We didn’t even need to ask which was a pleasant surprise. Stuffed mushroom appetizer was delicious as was the Mediterranean plate. Lots of menu choices so easy enough to please everyone. Thanks Stephanie for making our evening !

Tags: Good for Birthdays, Good for a Date, People Watching, Casual, Kid-friendly, Comfort Food
Food5
Ambience5
Service5
Value5

 
 (Charleston)·Dined on December 28, 2017

Great food & ambience!

Food4
Ambience5
Service5
Value3

 
·Dined on December 28, 2017

Our waitress Stephanie was amazing and made our dinner and evening. Thank you Stephanie.

Tags: Casual, Fun, Cozy
Food5
Ambience2
Service4
Value4

 
·Dined on December 24, 2017

Excellent food!
I did not like paper strips covering the table instead of table cloth. It does not like good. Plus my daughter got a paper cut.

Tags: Authentic
Food4
Ambience3
Service2
Value4

 
·Dined on December 23, 2017

Food is good.The only issue is the service from the waiter and waitress. It seems to me that they don't know what to do in an Italian restaurant.

Tags: Creative Cuisine
Food3
Ambience3
Service4
Value3

 
·Dined on December 20, 2017

We knew the restaurant advertised "children eat free", but when 90% of the restaurant is empty why in the world would they seat a family with 2 children right next to our table when we were looking forward to a quiet dinner?

Food4
Ambience4
Service5
Value3

 
 (Toronto)·Dined on December 16, 2017

The food was great, although we found the price to portion ratio to leave a little to be desired. Service was very good. Food came quick. Server was very attentive.

Food5
Ambience4
Service4
Value5

 
·Dined on December 2, 2017

Food was delicious and portions were large. Bit of a mix up when our entrees came out while still in the middle of our appetizers but all in all a great place to eat and worth the price.

Tags: Fit for Foodies
Food5
Ambience5
Service5
Value5

 
·Dined on November 19, 2017

We booked here for my husband and friends birthdays, adults only. We thoroughly enjoyed the food, the ambience and the service (thank you, Paul!).

We go to Niagara several times a year and would most indefinitely return to Pranzo!

Tags: Romantic, Comfort Food, Fun, Special Occasion, Good for Birthdays, Good for a Date, Cozy
Food4
Ambience4
Service5
Value5

 
·Dined on November 11, 2017

Great service!

Food2
Ambience1
Service1
Value2

 
·Dined on November 5, 2017

Service was slow, never even asked if we wanted a drink. Food was not terribly over-priced, but still not worth it. Place was super loud (kids eat free).

Tags: Kid-friendly
Food4
Ambience3
Service4
Value3

 
 (Toronto)·Dined on October 29, 2017

Food and service were great. Wine list was lacking variety....

Tags: Casual, Comfort Food
Food2
Ambience3
Service3
Value3

 
 (Detroit)·Dined on October 20, 2017

By time we got our pasta is was cold. Pizza was okay.

Food1
Ambience1
Service2
Value1

 
 (Naples)·Dined on October 6, 2017

Some of the worst Italian food I've ever eaten! The spaghetti had no taste, the minestrone soup was basically cabbage and the veal Marsala was awful. Avoid this place!

Food1
Ambience1
Service3
Value1

 
·Dined on September 28, 2017

I have not eaten worse food in my life. "Brick Oven Pizza" they say..... well, sure, whatever that means however pizza crust texture is comparable to a pancake, spongy and soggy. Cheese tastes like a rubber. Obviously pizza is made or heated in a microwave. Unless there are bricks in their microwave I wouldn't say this was made in any kind of "brick oven", not to mention wood burning oven which is what they want you to get impression of.
Chicken Parmesan or 'Chicken Parmigiana' what real Italian restaurants would call it, is dry. Both, chicken and pasta suggesting the same, "Brick (microwave) oven"
Icing on a cake is prices. They are comparable to fine dining restaurants in major cities in Canada. Do yourself a favor and if you want to eat Italian go somewhere else and avoid this place at all costs. If you want to eat pancakes go to iHop.
I feel sorry for employees that have to deal with disappointed customers on a daily basis.

Food3
Ambience5
Service5
Value3

 
 (Poconos)·Dined on September 17, 2017

Service was Excellent. Nathan was our waiter. He was very nice friendly attentive. Overall went there for weekend away from Bklyn ,NY. The atmosphere was very nice. Food was just average unfortunately. Was looking for excellent food based on overall look of and feel of restaurant. And of course price

Tags: Cozy
Food4
Ambience3
Service5
Value3

vip
 (Philadelphia)·Dined on September 11, 2017

The food and the service was great. I would have given the food a 5 however, because the front windows were opened and it was breezy and cool out the food was cold shortly after it arrived. The napkins and table cloths were flapping in the breeze. A larger party walked out because of how breezy it was. I recommend this place but not when the windows are open on a coolm breezy day.

Tags: Local Ingredients
Food5
Ambience5
Service5
Value5

 
·Dined on August 30, 2017

We enjoyed our trip to Niagara Falls even more when we dined at Pranzo. Made our reservation online. My husband needed a gluten free option, plus he doesn't eat red meat. He LOVED the fish with a large serving of roasted vegetables done just right. I had the linguini alfredo..delicious. Thanks for adding to our special 46 anniversary weekday getaway.

Tags: Good for Birthdays, Good for Anniversaries, Casual, Healthy, Good Vegetarian Options, Gluten Free Options, People Watching
Food3
Ambience3
Service3
Value3

 
 (Philadelphia)·Dined on August 24, 2017

It was a really good experience! Food was delicious. Friendly service. Ambience was okay. I would definitely come back in this place.

Food2
Ambience2
Service2
Value1

 
 (Naples)·Dined on August 6, 2017

We were not impressed with the menu choices. For an Italian Eatery it was lame.
Friendly staff though

Food3
Ambience4
Service3

 
 (Toronto)·Dined on August 6, 2017

Had a pleasant experience. Price was normal for restaurants on the strip. Portions were satisfying food was well prepared and flavorful. Had the veal marsala and my girlfriend had the lobster ravioli as mains for apps we had spicy shrimp and a caesar salad. I was disappointed that there was a skin on my marsala sauce which I believe was caused by heat lamps. When your spending the money you are you don't want to see things like that.

Food4
Ambience4
Service4
Value3

 
 (New York Area)·Dined on August 5, 2017

The hostess was unable to find my reservation in their system and we had to wait 20 minutes for a table with 3 kids whining and hungry.

Food5
Ambience4
Service5
Value4

 
 (Baltimore)·Dined on July 29, 2017

Very satisfied with the Italian cuisine options. Plenty of servers and helpers for customer service.
Food was plentiful & delicious.

Tags: Pre/post Theatre, People Watching, Casual, Kid-friendly, Good for Birthdays, Business Meals, Good for a Date, Good for Anniversaries, Special Occasion
Food4
Ambience4
Service4
Value2

 
 (Toronto)·Dined on July 28, 2017

The food was good, but very expensive but that is what you get in Niagara Falls. Great ambiance, comfortable and attentive service. Would go there again.

Food4
Ambience4
Service3
Value3

 
 (Atlantic City)·Dined on July 23, 2017

Pranzo's was good. The service was good and all. I would not recommend their pizza but pasta was okay. Our server was a bit weird. At the end when we paid and all he didn't even thank us or greet us the way most waiters do. So we assumed that he wasn't happy with the 15 Canadian dollars tip that we gave him. Anyway, we didn't feel bad because it was only two of us and the bill added up to $80 so we thought $15 is enough. Besides Canada has two rounds of taxes added to the bill, which is also weird. Overall, we would recommend Pranzo's and would also go back again.

Tags: Casual, Quick Bite
Food5
Ambience5
Service5
Value5

 
·Dined on July 22, 2017

My husband and I were vacationing from the US. Pranzo has the best Italian food. We both did the pick 3 menu. My Chicken Parm was amazing as was my husbands Eggplant Parm. He also had the Sausage Stuffed Mushrooms. I also had the Antipasto & of course no Italian dinner is complete without Tiramisu. Yummy 😋 I highly recommend Pranzo's for anyone want authentic Italian food. Our waiter was very helpful in choosing a wine to compliment our dinner. Fantastico!!!!!

Tags: Good for Birthdays, Casual, Good for Anniversaries, Fit for Foodies, People Watching, Special Occasion, Romantic, Good for a Date
Food4
Ambience4
Service3
Value2

 
 (Toronto)·Dined on July 17, 2017

food was good. portions where small. Thank goodness for the Kids eat Free. It made it affordable.

Food1
Ambience3
Service3
Value1

 
 (Philadelphia)·Dined on July 10, 2017

Not a good experience. Our dinner started off with our party waiting for over 15 minutes before a waitress walked by that I had to ask to give us a hand. A family that sat down after Us had their meals before our drinks ever made it to the table. When the food finally came, it was bland and un-appealing. My chicken was undercooked and I sent it back. I eventually brought my concerns to the manager who seemed exceptionally uninterested. We were overcharged by $50 for our bill that we had to rectify before we settled up. Never going back.

Tags: Casual
Food4
Ambience4
Service5
Value5

 
 (Toronto)·Dined on July 7, 2017

great food, great service by server Bryer. She made our dinner experience one of the best meals we had in Niagara.

Tags: Business Meals, Neighborhood Gem, Worth the Drive, Creative Cuisine
Food2
Ambience2
Service4
Value1

 
 (New York Area)·Dined on July 7, 2017

Food was very expensive and not great (almost fast food, pre-made) quality. Not worth it.

Food5
Ambience5
Service5
Value5

 
 (Toronto)·Dined on July 4, 2017

Friendly and great service and awesome food. Kids friendly.

Tags: Healthy, Kid-friendly, Tasting Menu
Food3
Ambience2
Service1
Value2

vip
 (Philadelphia)·Dined on July 2, 2017

The waitress was very nice, but the food took quite a long time to reach the table.

Food4
Ambience1
Service1
Value5

 
 (Toronto)·Dined on July 1, 2017

The service was below standard. We received our complimentary bread when we were almost done our meal. But there was so much noise we couldn't here each other talk. Music in the background would be one suggestion. We Had to ask for the cocktail list. The gentlemen that brought our food out was more helpful than our waiter. But can't complain about the food. The prosciutto/arugula pizza was good

Tags: Casual
Food1
Ambience3
Service1
Value1

 
 (Washington DC)·Dined on June 26, 2017

You don't want to know, terrible food, slow service

Food2
Ambience3
Service5
Value2

 
 (San Francisco)·Dined on June 16, 2017

Food was bland. Services were nice.

Food5
Ambience5
Service5
Value5

 
 (Los Angeles)·Dined on May 30, 2017

The food was absolutely delicious, the service was great. I definitely will go back.

Tags: Cozy, Good for Groups, Casual, Fun, Comfort Food, Special Occasion, Kid-friendly, Good for Birthdays
Food5
Ambience5
Service5
Value5

 
 (Toronto)·Dined on May 23, 2017

We were celebrating a Wedding Anniversary. Our table was excellent and we enjoyed our meal and wine selections. We also enjoyed a speciality coffee which completed the experience.
Service was excellent and would highly recommend it.

Tags: Special Occasion, Handcrafted Cocktails, Late-night Find, Good for Birthdays, Quiet Conversation, Good for a Date
Food4
Ambience4
Service5
Value4

 
 (Las Vegas)·Dined on May 1, 2017

Good food and atmosphere with excellent service. Would recommend going to this restaurant.

Tags: Casual, Comfort Food
Food1
Ambience3
Service4
Value2

 
 (Toronto)·Dined on April 30, 2017

Food was very commercial, bland not much taste. The veal looked like it came out of box

Tags: Bar Seating

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