About Pranzo Ristorante Italiano

Enjoy casual, authentic Italian cuisine in a warm, inviting atmosphere.

Dining Style:
Casual Dining

Cuisines:
Italian, American, Mediterranean

Hours of Operation:
Sunday - Thursday: 12:00pm - 10:00pm
Friday, Saturday and Holiday Sundays: 12:00pm - 11:00pm

Cross Street:
Murray St.

Dress Code:
Business Casual

Price Range:
CAN$30 and under

Payment Options:
AMEX, Discover, MasterCard, Visa

Phone Number:
(905) 353-7174

Website:
http://www.pranzoniagara.com/

Parking Details:
Complimentary Parking

Executive Chef:
Tim O'Donnell

Additional:
Bar Dining, Beer, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Takeout, Wheelchair Access, Wine

Pranzo Ristorante Italiano Ratings and Reviews

5
4
3
2
1

3.4

Overall Rating

based on recent ratings
Food

3.4

Service

3.8

Ambience

3.5

Value

3.3

Noise

Moderate

67% would recommend it to a friend

Special Occasion (7)
Casual (6)
Good for a Date (6)
See All
Good for Birthdays (5)
Good for Anniversaries (5)
Comfort Food (4)
Cozy (3)
People Watching (3)
Child-Friendly (3)
Fit for Foodies (2)
Healthy (2)
Quiet Conversation (2)
Romance (2)
Business Meals (2)
Good Vegetarian Options (1)
Afternoon Tea (1)
Authentic (1)
Fun (1)
Gluten-Free Options (1)
Great Beer (1)
Group Bookings (1)
Late-Night Find (1)
Local Ingredients (1)
Neighbourhood Gem (1)
Pre/post-theatre (1)
Quick Bite (1)
Tasting Menu (1)
Afternoon Coffee (1)
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124 reviews
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Food4
Ambience4
Service5
Value5

 
·Dined on November 11, 2017

Great service!

Food2
Ambience1
Service1
Value2

 
·Dined on November 5, 2017

Service was slow, never even asked if we wanted a drink. Food was not terribly over-priced, but still not worth it. Place was super loud (kids eat free).

Tags: Kid-friendly
Food4
Ambience3
Service4
Value3

 
 (Toronto)·Dined on October 29, 2017

Food and service were great. Wine list was lacking variety....

Tags: Casual, Comfort Food
Food2
Ambience3
Service3
Value3

 
 (Detroit)·Dined on October 20, 2017

By time we got our pasta is was cold. Pizza was okay.

Food1
Ambience1
Service2
Value1

 
 (Naples)·Dined on October 6, 2017

Some of the worst Italian food I've ever eaten! The spaghetti had no taste, the minestrone soup was basically cabbage and the veal Marsala was awful. Avoid this place!

Food1
Ambience1
Service3
Value1

 
·Dined on September 28, 2017

I have not eaten worse food in my life. "Brick Oven Pizza" they say..... well, sure, whatever that means however pizza crust texture is comparable to a pancake, spongy and soggy. Cheese tastes like a rubber. Obviously pizza is made or heated in a microwave. Unless there are bricks in their microwave I wouldn't say this was made in any kind of "brick oven", not to mention wood burning oven which is what they want you to get impression of.
Chicken Parmesan or 'Chicken Parmigiana' what real Italian restaurants would call it, is dry. Both, chicken and pasta suggesting the same, "Brick (microwave) oven"
Icing on a cake is prices. They are comparable to fine dining restaurants in major cities in Canada. Do yourself a favor and if you want to eat Italian go somewhere else and avoid this place at all costs. If you want to eat pancakes go to iHop.
I feel sorry for employees that have to deal with disappointed customers on a daily basis.

Food3
Ambience5
Service5
Value3

 
 (Poconos)·Dined on September 17, 2017

Service was Excellent. Nathan was our waiter. He was very nice friendly attentive. Overall went there for weekend away from Bklyn ,NY. The atmosphere was very nice. Food was just average unfortunately. Was looking for excellent food based on overall look of and feel of restaurant. And of course price

Tags: Cozy
Food4
Ambience3
Service5
Value3

vip
 (Philadelphia)·Dined on September 11, 2017

The food and the service was great. I would have given the food a 5 however, because the front windows were opened and it was breezy and cool out the food was cold shortly after it arrived. The napkins and table cloths were flapping in the breeze. A larger party walked out because of how breezy it was. I recommend this place but not when the windows are open on a coolm breezy day.

Tags: Local Ingredients
Food5
Ambience5
Service5
Value5

 
·Dined on August 30, 2017

We enjoyed our trip to Niagara Falls even more when we dined at Pranzo. Made our reservation online. My husband needed a gluten free option, plus he doesn't eat red meat. He LOVED the fish with a large serving of roasted vegetables done just right. I had the linguini alfredo..delicious. Thanks for adding to our special 46 anniversary weekday getaway.

Tags: Good for Birthdays, Good for Anniversaries, Casual, Healthy, Good Vegetarian Options, Gluten Free Options, People Watching
Food3
Ambience3
Service3
Value3

 
 (Philadelphia)·Dined on August 24, 2017

It was a really good experience! Food was delicious. Friendly service. Ambience was okay. I would definitely come back in this place.

Food2
Ambience2
Service2
Value1

 
 (Naples)·Dined on August 6, 2017

We were not impressed with the menu choices. For an Italian Eatery it was lame.
Friendly staff though

Food3
Ambience4
Service3

 
 (Toronto)·Dined on August 6, 2017

Had a pleasant experience. Price was normal for restaurants on the strip. Portions were satisfying food was well prepared and flavorful. Had the veal marsala and my girlfriend had the lobster ravioli as mains for apps we had spicy shrimp and a caesar salad. I was disappointed that there was a skin on my marsala sauce which I believe was caused by heat lamps. When your spending the money you are you don't want to see things like that.

Food4
Ambience4
Service4
Value3

 
 (New York Area)·Dined on August 5, 2017

The hostess was unable to find my reservation in their system and we had to wait 20 minutes for a table with 3 kids whining and hungry.

Food5
Ambience4
Service5
Value4

 
 (Baltimore)·Dined on July 29, 2017

Very satisfied with the Italian cuisine options. Plenty of servers and helpers for customer service.
Food was plentiful & delicious.

Tags: Pre/post Theatre, People Watching, Casual, Kid-friendly, Good for Birthdays, Business Meals, Good for a Date, Good for Anniversaries, Special Occasion
Food4
Ambience4
Service4
Value2

 
 (Toronto)·Dined on July 28, 2017

The food was good, but very expensive but that is what you get in Niagara Falls. Great ambiance, comfortable and attentive service. Would go there again.

Food4
Ambience4
Service3
Value3

 
 (Atlantic City)·Dined on July 23, 2017

Pranzo's was good. The service was good and all. I would not recommend their pizza but pasta was okay. Our server was a bit weird. At the end when we paid and all he didn't even thank us or greet us the way most waiters do. So we assumed that he wasn't happy with the 15 Canadian dollars tip that we gave him. Anyway, we didn't feel bad because it was only two of us and the bill added up to $80 so we thought $15 is enough. Besides Canada has two rounds of taxes added to the bill, which is also weird. Overall, we would recommend Pranzo's and would also go back again.

Tags: Casual, Quick Bite
Food5
Ambience5
Service5
Value5

 
·Dined on July 22, 2017

My husband and I were vacationing from the US. Pranzo has the best Italian food. We both did the pick 3 menu. My Chicken Parm was amazing as was my husbands Eggplant Parm. He also had the Sausage Stuffed Mushrooms. I also had the Antipasto & of course no Italian dinner is complete without Tiramisu. Yummy 😋 I highly recommend Pranzo's for anyone want authentic Italian food. Our waiter was very helpful in choosing a wine to compliment our dinner. Fantastico!!!!!

Tags: Good for Birthdays, Casual, Good for Anniversaries, Fit for Foodies, People Watching, Special Occasion, Romantic, Good for a Date
Food4
Ambience4
Service3
Value2

 
 (Toronto)·Dined on July 17, 2017

food was good. portions where small. Thank goodness for the Kids eat Free. It made it affordable.

Food1
Ambience3
Service3
Value1

 
 (Philadelphia)·Dined on July 10, 2017

Not a good experience. Our dinner started off with our party waiting for over 15 minutes before a waitress walked by that I had to ask to give us a hand. A family that sat down after Us had their meals before our drinks ever made it to the table. When the food finally came, it was bland and un-appealing. My chicken was undercooked and I sent it back. I eventually brought my concerns to the manager who seemed exceptionally uninterested. We were overcharged by $50 for our bill that we had to rectify before we settled up. Never going back.

Tags: Casual
Food4
Ambience4
Service5
Value5

 
 (Toronto)·Dined on July 7, 2017

great food, great service by server Bryer. She made our dinner experience one of the best meals we had in Niagara.

Tags: Business Meals, Neighborhood Gem, Worth the Drive, Creative Cuisine
Food2
Ambience2
Service4
Value1

 
 (New York Area)·Dined on July 7, 2017

Food was very expensive and not great (almost fast food, pre-made) quality. Not worth it.

Food5
Ambience5
Service5
Value5

 
 (Toronto)·Dined on July 4, 2017

Friendly and great service and awesome food. Kids friendly.

Tags: Healthy, Kid-friendly, Tasting Menu
Food3
Ambience2
Service1
Value2

vip
 (Philadelphia)·Dined on July 2, 2017

The waitress was very nice, but the food took quite a long time to reach the table.

Food4
Ambience1
Service1
Value5

 
 (Toronto)·Dined on July 1, 2017

The service was below standard. We received our complimentary bread when we were almost done our meal. But there was so much noise we couldn't here each other talk. Music in the background would be one suggestion. We Had to ask for the cocktail list. The gentlemen that brought our food out was more helpful than our waiter. But can't complain about the food. The prosciutto/arugula pizza was good

Tags: Casual
Food1
Ambience3
Service1
Value1

 
 (Washington DC)·Dined on June 26, 2017

You don't want to know, terrible food, slow service

Food2
Ambience3
Service5
Value2

 
 (San Francisco)·Dined on June 16, 2017

Food was bland. Services were nice.

Food5
Ambience5
Service5
Value5

 
 (Los Angeles)·Dined on May 30, 2017

The food was absolutely delicious, the service was great. I definitely will go back.

Tags: Cozy, Good for Groups, Casual, Fun, Comfort Food, Special Occasion, Kid-friendly, Good for Birthdays
Food5
Ambience5
Service5
Value5

 
 (Toronto)·Dined on May 23, 2017

We were celebrating a Wedding Anniversary. Our table was excellent and we enjoyed our meal and wine selections. We also enjoyed a speciality coffee which completed the experience.
Service was excellent and would highly recommend it.

Tags: Special Occasion, Handcrafted Cocktails, Late-night Find, Good for Birthdays, Quiet Conversation, Good for a Date
Food4
Ambience4
Service5
Value4

 
 (Las Vegas)·Dined on May 1, 2017

Good food and atmosphere with excellent service. Would recommend going to this restaurant.

Tags: Casual, Comfort Food
Food1
Ambience3
Service4
Value2

 
 (Toronto)·Dined on April 30, 2017

Food was very commercial, bland not much taste. The veal looked like it came out of box

Tags: Bar Seating
Food4
Ambience4
Service4
Value3

 
 (New York Area)·Dined on April 29, 2017

Just the two of us, but it is very family friendly without making folks without smaller children feel out of place. A good value and the noise level was a relief. Didn't have to talk over loud music after a long day on the road. The service was good and the food came quickly, which was nice for the families nearby as well (been there!). We had the prix fixe, which was more than enough and I was able to order a starter and salad with my main dish instead of dessert. Relaxed, friendly. A nice alternative to the hustle and bustle of Niagara Falls on a Saturday night.

Food1
Ambience3
Service3
Value1

 
 (Vancouver)·Dined on April 7, 2017

The pasta in this restaurant tastes like ready made pasta from a grocery store and bottled tomato sauce. The pizza was flavourless. The soup tasted like canned soup. It was literally one of my worst dining experiences ever, and extremely overpriced for what was offered.

Food5
Ambience4
Service5
Value5

 
 (Toronto)·Dined on March 31, 2017

Food far exceeded expectations. Excellent service excellent value. We will definitely be back.

Food2
Ambience2
Service4
Value2

 
 (Pittsburgh)·Dined on March 25, 2017

Overpriced for what is is by about $6 per item. Only thing I can think of is their rent is ridiculous or they just take advantage of ghetto tourist market

Food5
Ambience5
Service5
Value5

 
 (Austin)·Dined on March 17, 2017

Great place, great food, great service! Highly recommend! Very family friendly :)

Tags: Creative Cuisine
Food2
Ambience1
Service4
Value1

 
 (Toronto)·Dined on February 18, 2017

We were very disappointed in the size of the portions for the cost of the meal. Our meals came out while we were still eating our appetizers. The menu on-line was different than the menu when we were seated and the items we were looking forward too were not on the menu.
The music in the background was today's top hits, I would have expected some nice Italian music since they boast it is "authentic italian" cuisine. It seemed like this restaurant was trying to look and feel like a chain restaurant. We would not got back again or recommend to our friends.

Food5
Ambience5
Service5
Value3

 
 (Toronto)·Dined on February 17, 2017

Love the restaurant, the food and the service is always great. What we do not like is the tourist tax that is added to the bill. We do realize that is a city initiative not the restaurant but does have a negative impact.

Tags: Quiet Conversation, Great for Outdoor Dining, Special Occasion, Notable Wine List
Food5
Ambience5
Service5
Value5

vip
 (Toronto)·Dined on February 15, 2017

Our server, Nathan F, was excellent. Food was great! Was a quiet night and the atmosphere was perfect.

Food4
Ambience4
Service1
Value4

 
 (Toronto)·Dined on February 14, 2017

Service just felt rushed. It seemed like the server was in a hurry to get us out and it wasn't even busy for Valentine's Day. We were looking to relax and have a good dinner with some food, but it seemed like everything came out quickly and was left just as quickly as it came out.

Tags: Special Occasion, Good for Anniversaries
Food4
Ambience5
Service5
Value3

 
 (Toronto)·Dined on January 27, 2017

Our family enjoyed ourselves. We took advantage of the $40 coupon from the Hilton. Not sure we would go without the discount though as prices are a little on the high side.

Tags: Good for a Date, Kid-friendly

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