Puerto Santo

Name: Puerto Santo
Address: Lopez Portillo sn-Mz 84, Puerto Juarez, Cancun, ROO, Mexico, 77500
Telephone: 998 870 6269
Price range: Mex$500 and over
Rating: 4.5

4.5

87 Reviews

Mex$500 and over

Seafood

Top tags:

Ignite your senses! ✨ ⚓ Puerto Santo ⚓✨ a family restaurant by the sea. Come and delight your palate with seafood of the highest quality, our international cuisine has the best flavors designed for you, accompanied by an exquisite wine cellar and signature mixology. Enjoy a beautiful evening in the moonlight! 🌊 Live the experience and taste the authentic taste of the Caribbean Sea! 🌊

Make a reservation

Party Size

2 people

DateTime

Dec 7, 2023

10:00 p.m.

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Elegant
Price
Mex$500 and over
Cuisines
Seafood, International, Pizzeria
Hours of Operation
Lunch Daily 12:30 pm–6:00 pm Dinner Daily 6:00 pm–12:00 am
Phone number
998 870 6269
Website
https://www.instagram.com/puertosantocancun/
Payment Options
AMEX, Mastercard, Visa
Dress Code
Casual Dress
Executive Chef
CESAR FLORES
Private party facilities
Evento especiales con previo menú, horario y día asignado
Private party contact
DANIEL RODRIGUEZ: 998 845 2852

Location
Lopez Portillo sn-Mz 84, Puerto Juarez, Cancun, ROO 77500
Neighbourhood
Cancún
Cross Street
RESIDENCIAL PUERTA DEL MAR
Parking Details
Contamos con valet parking el estacionamiento es terreno de terracería
Public Transit
si a las afueras de la residencial <br />
Entertainment
JUEVES DE TROVA DE 8 A 10.PM , VIERNES Y SABADO DJ APARTIR DE LAS 7 PM
Additional
Bar Dining, Beer, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, View, Wheelchair Access, Wine

What 87 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5

4.5 based on recent ratings

4.4Food
4.5Service
4.6Ambience
4.3Value

Noise • Moderate

87 Reviews

OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on October 24, 2023
Overall5Food5Service5Ambience5
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DA
DAFNEA
Cancun
2 reviews
5.0
2 reviews
Dined on September 7, 2023
Overall5Food4Service5Ambience5
BUENA MESA, BUEN LUGAR Y BUENA COMIDA, SIEMPRE ES GARANTÍA.
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OT
OpenTable Diner
Houston
1 review
5.0
1 review
Dined on August 26, 2023
Overall5Food5Service5Ambience5
Puerto Santos was amazing!! Food was sooo delicious!! Everyone was very attentive!!! Ambience was beautiful!!
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on July 18, 2023
Overall5Food5Service5Ambience5
Estuvo delicioso todo, el clima estuvo muy agusto. Definitivamente ir en la noche es una buena experiencia. Muchas gracias
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CV
CarlosV
Cancun
2 reviews
4.0
2 reviews
Dined on June 28, 2023
Overall4Food5Service3Ambience5
Muy aguanto el lugar solo que al final nos querían cobrar comida de más meseros tardaron mucho en traer las bebidas
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OG
OrlandoG
1 review
5.0
1 review
Dined on June 6, 2023
Overall5Food5Service5Ambience5
Excelente lugar ,nosotros fuimos por una celebración de cumpleaños y sobrepasó nuestras expectativas,volveremos sin duda alguna y lo súper recomendamos . La comida es una cosa de locos excelente ,deliciosa y con porciones bastante generosas . La atención excelente la chica que nos atendió nos explicó cómo venía cada plato y nos sugirió otros la verdad un lugar increíble .
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LA
LuisAguila
Monterrey
7 reviews
5.0
7 reviews
Dined on May 22, 2023
Overall5Food5Service5Ambience5
Restaurante a pie de playa. De pescadores. Pesca del día preparada en zarandeado. Buenísimo! A precios muy aceptables para estar en Cancún.
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SB
SharB
Cancun
6 reviews
5.0
6 reviews
Dined on May 8, 2023
Overall5Food5Service4Ambience4
Nuestro mesero no fue muy amable, parecia que estaba de mal humor, o como que nosotros fuimos un estorbo para el. Hable con el gte del restaurante y el si fue super amable y servicial y los demas personas que nos atendieron tambien muy amabales. La comida excelente como siempre.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on April 28, 2023
Overall5Food5Service5Ambience5
La atención y alimentos son geniales, la ambientación y vistas espectacular, un lugar que se disfruta mucho
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F
Fhoussais
New York Area
4 reviews
5.0
4 reviews
Dined on April 6, 2023
Overall5Food5Service5Ambience5
Très bon restaurant local , le poisson est à tomber par terre . J adore
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OT
OpenTable Diner
Mexico City
1 review
5.0
1 review
Dined on March 16, 2023
Overall5Food5Service5Ambience5
Excelente lugar, comida deliciosa, la atención muy buena y la Vista y ambiente súper!! Nos vamos muy contentes de las experiencias
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SS
ScottS
Los Angeles
89 reviews
vip
5.0
89 reviews
Dined on March 13, 2023
Overall5Food4Service5Ambience5
In Cancun on vacation. Met friends for drinks and dinner.
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SO
SONIAP
Cancun
3 reviews
5.0
3 reviews
Dined on March 10, 2023
Overall5Food4Service4Ambience5
Excelente comida y lugar y la musica estuvo excelente
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R
Roberto
Naples
114 reviews
vip
5.0
114 reviews
Dined on February 12, 2023
Overall5Food5Service5Ambience4
Celebrated my friends birthday! Service food excellent ! The even supplied a dessert with sparklers in
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OT
OpenTable Diner
Cancun
1 review
4.0
1 review
Dined on January 23, 2023
Overall4Food4Service3Ambience4
Solo había una mesera, y tardaba mucho tiempo en acudir porque estaba ocupada con las demás mesas.
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FC
FabianC
Cancun
1 review
5.0
1 review
Dined on January 17, 2023
Overall5Food5Service5Ambience5
Buen lugar,para cualquier ocasión,los precios son moderados, la atención excelente, lo recomiendo..
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AR
AlejandroR
Cancun
1 review
5.0
1 review
Dined on January 15, 2023
Overall5Food5Service5Ambience5
Bonita vista frente al muelle e Isla Mujeres. Se difruta mucho la brisa del mar y el atardecer. Precios muy accesible y servicio de primera. Vamos a volver por esos deliciosos mariscos.
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OT
OpenTable Diner
Atlanta Metro
12 reviews
vip
5.0
12 reviews
Dined on January 8, 2023
Overall5Food4Service5Ambience5
This restaurant as right by the water, an amazing view with your dinner. The cocktails were amazing and the oysters were great, but the entrees were lacking flavor. I will say everything else about the restaurant was absolutely great. I went on my solo trip in Cancun and I was so glad I found it.
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RM
RafaMx
Cancun
2 reviews
4.0
2 reviews
Dined on January 6, 2023
Overall4Food4Service4Ambience4
La comida excelente, muy buen sazón. Solo algunos camarones sin cocerse bien en el aguachile. Pero en general muy rico todo. El lugar muy agradable, aunque me tocó el piso desnivelado.
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a
audubonfoodie
Philadelphia
16 reviews
vip
5.0
16 reviews
Dined on January 6, 2023
Overall5Food4Service5Ambience5
Amazing experience. Friendly and courteous staff. Delish food, amazing tequila selection. Highly recommend.
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JA
JovanaA
Cancun
1 review
1.0
1 review
Dined on January 1, 2023
Overall1Food1Service1Ambience1
Llegue a confirmar la reservación el día del evento y me dijeron que por esta plataforma no respetaban la reservación, nunca se mencionó el cambio de costo que se tendría para ese día. Pésimo
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DA
DAYANAR
San Francisco
1 review
1.0
1 review
Dined on January 1, 2023
Overall1Food1Service1Ambience1
Hicimos reserva por esta aplicación, al llegar al sitio nos comunicaron que las reservas hechas por aquí no funcionan. Llamamos todo el día al restaurante para preguntar por el evento de la noche, tienen 3 números de teléfono en su página, ninguno de los 3 funciona. Envié varios mensajes por wtsp y lo mismo, no hubo respuesta. Para personas que estamos de paseo debería haber un orden y mejor comunicación.
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C
Carlos
Cancun
1 review
1.0
1 review
Dined on January 1, 2023
Overall1Food1Service1Ambience2
Pedí una bebida y me tocó una mosca... me la cambiaron y el vaso tenía pintura labial ... deben trabajar en la experiencia del cliente
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J
Juliette
Denver
2 reviews
vip
1.0
2 reviews
Dined on January 1, 2023
Overall1Food1Service1Ambience1
Our reservation was not honored, we were placed at a shared table and asked to pay $140 USD per person, including kids for New Years, when there was no mention of this previously and no information on their website. They were also arguing with other customers and in general made us feel like cattle for their profit.
1 person found this helpful
AD
AlexisD
Cancun
1 review
1.0
1 review
Dined on December 25, 2022
Overall1Food1Service1Ambience1
Estaba cerrado!!! El restaurante Que nos di la reservacion para navidad estaba cerrado!!!!!
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A
Armando
Puerto Vallarta
1 review
4.0
1 review
Dined on December 21, 2022
Overall4Food4Service5Ambience4
Buen lugar por lo que ofrece con vista y contacto con el mar. Sus porciones son muy pequeñas aunque los precios son normales para un lugar de cierta categoría. El servicio es bueno
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MN
MNLeon
Mexico City
2 reviews
5.0
2 reviews
Dined on November 29, 2022
Overall5Food5Service4Ambience5
Fue un muy buen hallazgo en Cancún. Los precios son muy accesibles y la ubicación es muy linda; sirve que se encuentra dentro de un complejo más grande para dar un aire de mayor privacidad.
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C
Caryol
Spain
9 reviews
vip
1.0
9 reviews
Dined on November 27, 2022
Overall1Food1Service1Ambience2
Food cold, used the same fish frying oil for the fried bananas, awful taste. Service slow & sometimes forgot what was ordered. Garlic shrimp had MO garlicky taste, bland.
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YM
YadyraM
Cancun
1 review
5.0
1 review
Dined on November 16, 2022
Overall5Food5Service5Ambience5
Buen servicio y deliciosa toda la comida, es un deleite disfrutar de esa vista.. en conjunto es todo, excelente
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RG
RodolfoG
Coahuila
1 review
2.0
1 review
Dined on November 14, 2022
Overall2Food2Service2Ambience2
Es un lugar tradicional de playero, mexicano no da para más
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s
samanthao
Cancun
1 review
4.0
1 review
Dined on November 12, 2022
Overall4Food5Service5Ambience5
Excelente servicio y la comida ni hablar! amo este lugar para ir a una cita, con mi familia o con mis amigas. Me encanta que el ambiente se presta a ir con diferentes grupos
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OT
OpenTable Diner
Cancun
1 review
2.0
1 review
Dined on September 18, 2022
Overall2Food5Service1Ambience3
Comida y ambiente excelente pero El servicio en nuestro caso No fue tan agradable ya que tardaron mucho en entregarnos los alimentos y nos obligaron a pagar el 15% de servicio.
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EL
ELIR
Cancun
1 review
4.0
1 review
Dined on September 14, 2022
Overall4Food4Service5Ambience4
Excelente sabor en los platillos. Ambiente muy agradable, les falta en el area de postres, pero le doy un 9 de 10.
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R
Roberto
Naples
114 reviews
vip
4.0
114 reviews
Dined on August 31, 2022
Overall4Food4Service5Ambience5
Excellent fresh whole fish ! The fishermen are right next to the restaurant
Is this helpful?
OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on August 20, 2022
Overall5Food5Service5Ambience3
Nos toco un grupo de reggae que estaba bien para 30 minutos pero no para dos horas. Y nuestra mesa estaba muy cerca del grupo y nos costaba poder hablar con el de junto en la mesa. El DJ siempre ha sido mucho mejor y ayuda mucho mas al buen ambiente. Ayer nadie pelaba al grupo.
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GC
GennaroC
Las Vegas
1 review
5.0
1 review
Dined on August 17, 2022
Overall5Food5Service5Ambience5
Magic place with a soft atmosphere, delicious food and warm service. Recommended for a romantic dinner in front of sea and moon
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RA
RahimA
San Diego
10 reviews
vip
2.0
10 reviews
Dined on August 14, 2022
Overall2Food3Service2Ambience2
Service was extremely slow, had to get our own drinks at the bar as waiters not to be found. They need to coordinate better the assignment of tables with wait staff. Our friends’ fish arrived 1 hour after all the other Jain courses were served. Either their kitchen is no longer able to serve the capacity of tables or they need to work better with staff. Music was extremely loud could not have a good discussion with neighbors it’s not a night club it’s a dinning place. Turn the volume down
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EM
ElvisM
Cancun
1 review
3.0
1 review
Dined on August 12, 2022
Overall3Food5Service2Ambience4
Colocamos notas de cumpleaños, el cual a mutiples mesas se les brindo el happening de pastel con vela y a nosotros no fue principalmente el motivo de celebración. Nos gustó tanto el lugar que decidimos celebrar aquí. Esta vez nos dejo con un mal sabor de boca
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OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on August 6, 2022
Overall5Food5Service5Ambience5
Excelente lugar junto al mar, rica comida y buen servicio
Is this helpful?
JB
JoseB
Mexico City
1 review
5.0
1 review
Dined on July 31, 2022
Overall5Food5Service5Ambience5
Un lugar con comida, servicio y ambiente excelente.
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Safety precautions

Cleaning & sanitising
- Surfaces sanitised between seatings
- Common areas deep-cleaned daily
- Sanitiser or wipes provided for customers
- Contactless payment available
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace
- Diner temperature check required
- Staff temperature check required

FAQs

Puerto Santo offers takeout which you can order by calling the restaurant at 998 870 6269.

Puerto Santo is rated 4.5 stars by 87 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 7, 2023

10:00 p.m.

Order delivery or takeout

Lopez Portillo sn-Mz 84, Puerto Juarez, Cancun, ROO 77500

Dining areas

Additional information

Cross Street
RESIDENCIAL PUERTA DEL MAR
Neighbourhood
Cancún
Hours of Operation
Lunch Daily 12:30 pm–6:00 pm Dinner Daily 6:00 pm–12:00 am
Price
Mex$500 and over
Cuisines
Seafood, International, Pizzeria
Dining style
Casual Elegant
Dress Code
Casual Dress
Parking Details
Contamos con valet parking el estacionamiento es terreno de terracería
Public Transit
si a las afueras de la residencial
Payment Options
AMEX, Mastercard, Visa
Executive Chef
CESAR FLORES
Entertainment
JUEVES DE TROVA DE 8 A 10.PM , VIERNES Y SABADO DJ APARTIR DE LAS 7 PM
Additional
Bar Dining, Beer, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, View, Wheelchair Access, Wine

Website
https://www.instagram.com/puertosantocancun/
Phone number
998 870 6269
Private party facilities
Evento especiales con previo menú, horario y día asignado
Private party contact
DANIEL RODRIGUEZ: 998 845 2852

Puerto Santo

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Menu

What 87 people are saying

Overall ratings and reviews

Safety precautions

Cleaning & sanitising

Physical distancing

Protective equipment

Screening

FAQs

Does Puerto Santo offer delivery through OpenTable or takeout?

How is Puerto Santo restaurant rated?

Is Puerto Santo currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information