Q at The Empress - The Fairmont Empress Hotel

Q at The Empress - The Fairmont Empress Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Julesheart

   Hawaii3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 5

   Coffee was cold. We went for breakfast. Potatoes were pre-cooked and they tasted pre-cooked. Eggs were good. Sourdough toast was great. Bacon was good. Cost of breakfast was crazy. If the meal was excellent then I wouldn’t mind paying $29 for eggs and bacon but it was mediocre. Really disappointing.
   

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2. DS

   DebraS

   Vancouver1 review

   5.0

   Dined on December 26, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the festive brunch and a cocktail. The meal was good and the service excellent. Would highly recommend.
   

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3. MB

   MichelleB VIP

   Victoria12 reviews

   3.0

   Dined on December 20, 2020

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful setting and excellent service from Lorne. Very disappointed with the availability of gluten free starters, soups, salads and deserts.
   

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4. Y

   Yyzyyc

   Toronto6 reviews

   4.0

   Dined on October 12, 2020

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Thanksgiving.
   

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5. l

   lunitare

   Los Angeles2 reviews

   2.0

   Dined on October 12, 2020

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   We went for the fixed, 3 course + an amuse bouche, Thanksgiving menu. The food was good, not amazing, but good. The problem we had was with the general experience for the price. I expect a fine dining experience when paying fine dining prices. The biggest issue was in timing. We felt strongly that we were being rushed through our meal. My husband ordered a cocktail but it didn't arrive until after the amuse bouche, and halfway through the first (soup) course. Then, I hadn't even finished my soup before they were trying to clear my bowl. I asked to keep it, they came back very soon after, now with our main courses. They were clearing plates from one course and then immediately replacing them with the next. This is not typical for a multi course meal. Typically there is some time between each course. We had to push back on the rushing of our meal - seated at 7:10, being served our main course 10 minutes later. Felt like they really wanted to just push out the door within 30 minutes. The staf were responsive when we pushed back, but it was frustrating to have to make that request at all. They then brought some wine on the house for the inconvenience, I appreciated the gesture. However, the staff were then continuously asking if they could continue now, if everything was ok...overly attentive. There's a balance of checking in with customers while not making them feel like they've done something wrong and made the restaurant have to 'go out of their way'. I don't feel like we did. We just wanted to be able to have a quiet, enjoyable dinner to celebrate the holiday. If you're looking for a delicious, multi-course meal with incredible timing, and service, I would recommend Nowhere* A Restaurant.
   

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6. CA

   CarlaA

   Las Vegas6 reviews

   5.0

   Dined on October 12, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Turkey dinner. Food was delicious. Service was fantastic. Will definitely be back.
   

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7. JA

   JAKesq

   Vancouver65 reviews

   4.0

   Dined on October 11, 2020

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   A lovely set meal for Thanksgiving. Great food, well executed, with amazing service.
   

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8. JJ

   JanisJ

   Vancouver1 review

   4.0

   Dined on October 10, 2020

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We enjoyed a wonderful family lunch on the deck. A bit breezy, but fun to be together.
   

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9. S

   Steven

   Vancouver4 reviews

   3.0

   Dined on March 8, 2020

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Beautiful place, but honestly too pricey given what you get
   

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10. BP

    BonnieP

    Vancouver2 reviews

    5.0

    Dined on March 8, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We live coming here. Best steak in town. Staff are always nice. We will be back. Thank you.
    

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