Q at The Empress - The Fairmont Empress Hotel

4.6
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540 reviews
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CAN$31 to CAN$50
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Regional American (Northwest)
Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space.

Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.
What 540 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
Food
4.7
Service
4.6
Ambience
4.1
Value
Noise · Moderate
89% of people would recommend it to a friend
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OT
Vancouver
6 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

The Dine Around Victoria 3-course menu was perfect, both from a portion size and entree option perspective. Local ingredients and wine, plus great service in a casually elegant atmosphere made a lovely night out.

FS
1 review
Dined on January 2, 2020
Overall4Food4Service4Ambience4

We found the service and meal very good. The noise level made it difficult to carry a conversation at times.

MB
Vancouver
1 review
Dined on December 28, 2019
Overall4Food4Service3Ambience4

The food was okay and the serve was good. But we didn’t leave saying, “wow, let’s do this again.”






,

OT
1 review
Dined on December 27, 2019
Overall5Food5Service5Ambience5

Celebrated our 40th anniversary here with dessert. The staff continuously congratulated us and even wrote Happy Anniversary on a white chocolate ribbon on our desserts. It was so thoughtful and a welcomed surprise.

SC
Vancouver
1 review
Dined on December 22, 2019
Overall5Food4Service5Ambience5

Friendly and good food. Highly recommended. Will definitely go back.

LH
Vancouver
1 review
Dined on December 21, 2019
Overall5Food5Service5Ambience5

Dinner was fantastic, service was excellent. Thoroughly enjoyed!!
Fourth visit so far this month. Just keeps getting better.

MM
1 review
Dined on December 21, 2019
Overall5Food5Service5Ambience5

It was such a special birthday visit! Dina was a wonderful server and made us feel welcome and important. The Dungeness Crab eggs benedict was absolutely perfect, and our whole time there felt like a magical step into a different world, which was just what we were hoping for. So happy to hear that the Empress truly lives up to its name!

l
Vancouver
5 reviews
Dined on December 15, 2019
Overall2Food1Service4Ambience3

We have been dining in the Empress Dining room for many years and typically look forward to a Holiday dinner there as a season highlight. This year was a profound disappoint. While the service was excellent, the renovated restaurant lacks any intimacy or personality, but most importantly the food was poor at best. The prices are seriously up there , but if the food matches the price that's as it should be. However, our dinners, even at a quarter of the price would be considered , lacklustre, tasting precooked and uninteresting. We will not return and I certainly would not recommend this restaurant.

LH
Vancouver
2 reviews
Dined on December 15, 2019
Overall5Food5Service5Ambience5

Background music was a little too loud. But food and service was excellent. Going again this weekend.

SM
1 review
Dined on December 12, 2019
Overall4Food4Service4Ambience5

Absolutely. Have always loved the Empress and hadn't been there since the renovations. I like that most of the activity is geared towards the front of the building where the best scenery is. Looking forward to coming back in the summer and enjoying some outside seating.

OT
Vancouver
7 reviews
Dined on December 7, 2019
Overall4Food4Service4Ambience5

Very elegant and beautiful restaurant in the prestige Victoria Fairmont Empress. Quiet location and professional servers. Food was good and considering the location, not considered expensive.
Great place for family to dates to business meals.

L
Vancouver
2 reviews
Dined on November 29, 2019
Overall3Food2Service3Ambience4

The ambiance was relaxing even though another waiter came to our table 2x delivering food that wasn’t ours. The service was good even though our waiter carried away the butter before our bread was eaten. The salmon was over cooked and the flavour and consistency of the pasta (served on the same plate) was not a good match. The carrots had no taste. The cauliflower fritters were enjoyed by my husband. This was our 2nd visit to the Q and we’re hoping for a better experience as we came from out of town. We will not be back.

OT
Calgary
1 review
Dined on November 26, 2019
Overall5Food5Service5Ambience5

The food was incredible! Service impeccable and ambiance perfect!

TM
Vancouver
1 review
Dined on November 24, 2019
Overall5Food4Service5Ambience5

The calvary was simply amazing, along with the fauro bread

I
Seattle
34 reviews
Dined on November 16, 2019
Overall5Food5Service5Ambience5

The Q for breakfast and dinner is spectacular, food service, drinks, everything.

H
Vancouver
9 reviews
Dined on November 16, 2019
Overall5Food5Service5Ambience5

Excellent food and service but expect to pay more for what you get..

BP
Vancouver
1 review
Dined on November 16, 2019
Overall5Food5Service5Ambience5

Best beef tenderloin we have had. Thank you. We will be back.

TM
Palm Springs
52 reviews
Dined on November 14, 2019
Overall5Food5Service5Ambience5

Absolute delicious!

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OT
Seattle
1 review
Dined on November 13, 2019
Overall5Food4Service5Ambience5

Absolutely gorgeous restaurant with live music.

A special occasion restaurant for sure.

A find!

ML
1 review
Dined on November 10, 2019
Overall5Food5Service5Ambience5

Brunch at the Q was delightful. I got the classic eggs benedict, the Q specialty mimosa and a macchiato. All were absolutely delicious. The benedict was rich but so well balanced, with delicious mini roasted potatoes and tomato. The meal was the perfect size to fill me up but not be too full that I couldn’t finish my drink. I cannot wait to return to Victoria so I can enjoy the Q again.

KA
1 review
Dined on November 2, 2019
Overall5Food5Service5Ambience5

Had never been, but always wanted to go. Did not disappoint. For the price, this is a once in a decade+ experience. Would need to be 25% less or more to be something I'd do every year - which I'd love to do!

MM
Toronto
4 reviews
Dined on November 2, 2019
Overall4Food4Service5Ambience4

From the moment we arrived at the hostess station and especially as we were greeted by our server Maddie, we had an incredible evening. Maddie was so very professional in her approach, her knowledge of the menu and ingredients, and her timing between courses and throughout the evening. The local ingredients were a big draw for us as we live in the city and appreciate when a local establishment supports local vendors... and it always tastes so fresh! From the oysters to octopus appetizers to lamb and salmon entree, everything was a treat! Thanks to Maddie, the chefs and bartenders who helped deliver delicious cocktails, food and more... hope to see you again soon!

RT
Vancouver
8 reviews
Dined on November 2, 2019
Overall5Food5Service5Ambience5

Very good service and the meal was excellent. The menu had a lot of good choices and the wines by the glass were also a good selection to pick from. I would recommend the Q at the Empress.

SE
1 review
Dined on October 25, 2019
Overall5Food5Service5Ambience4

Our service and lunch was great. Room was nice but not outstanding for ambience. No bathroom close by.

OT
Vancouver
4 reviews
Dined on October 19, 2019
Overall4Food5Service5Ambience5

We loved the burger!

W
Vancouver
1 review
Dined on October 18, 2019
Overall5Food5Service5Ambience5

The salmon was amazing!

RW
Vancouver
3 reviews
Dined on October 17, 2019
Overall2Food2Service2Ambience3

We had a great dinner at the Q a year ago but this last dinner was very poor. The service was slow initially then improved. The meal was sub-standard for a fine dining restaurant. We had 2 appetizers, one being scallops which were 3 small scallops, they were cooked nicely but small. Then 2 entrees, a braised shoulder rack of lamb which was mushy not to be confused with fall of the bone tender. Also a duck confit which was a salty small portion. Desert was a maple creme brûlée which had been heated through in a broiler possibly, with a soft sugar top not the usual hard layer that you crack open with your spoon.

OT
San Francisco
1 review
Dined on October 13, 2019
Overall5Food5Service5Ambience5

It was our 2nd Anniversary and first time in Victoria, we dined at Q at The Empress and it was a spectacular experience.

The staff accommodated to our requests and greeted us with big smiles and congratulations on our anniversary.

The food was delicious, good portions and the ambiance was superb.

We’ll certainly be visiting the place again!

KM
1 review
Dined on October 12, 2019
Overall3Food3Service5Ambience2

Nothing you have created will ever come close to the ambience of the outstanding Bengal Lounge. The restaurant now has nothing special about it whatsoever. It is just like so many cold stark spaces. The only reason we were there was because of being in the hotel we love so much and our hope of enjoying the Thanksgiving dinner, which we did but we had no regrets leaving the restaurant. It will never compare with the incredible Bengal Lounge. We have cut our visits to the hotel for cocktails and dinner down by 99 percent. Absolutely true. We used to have dinner and drinks frequently at the Bengal along with larger groups of friends and my Mother and I had lunch every week at the Bengal Lounge. You broke our hearts closing it. There’s nothing and no where else like it in our city. Please reopen

B
Chicago
134 reviews
Dined on October 11, 2019
Overall5Food5Service5Ambience5

The food and wine were outstanding, and the service Raymond provided was impeccable. Highly recommend for a memorable dining experience.

OT
Chicago
1 review
Dined on October 5, 2019
Overall3Food3Service5Ambience3

We were excited to enjoy the ambiance of the Empress hotel and the Q. Unfortunately during our meal, there was a loud folk singer in the adjacent bar that was performing and made it difficult to talk or enjoy the restaurant. Both seafood dishes we ordered were over done. We were disappointed in our experience after having dined in other Fairmont hotels in Canada and the US.

G
Montreal
8 reviews
Dined on September 29, 2019
Overall5Food5Service5Ambience5

Wonderful food and great service

r
1 review
Dined on September 29, 2019
Overall5Food5Service5Ambience5

Expectations high, expectations exceeded! Looking forward to returning.

LC
Vancouver
2 reviews
Dined on September 28, 2019
Overall5Food5Service5Ambience5

We celebrated our Dad's 88th birthday on Saturday. We were given a fairly quiet spot at the back of the room - it was perfect - we could still hear the piano music from the bar, but it was not too loud and we were able to carry on a conversation without raising our voices. The waiter was attentive and engaging, all of our meals were superb. We live here and will definitely come back. Thank you!

OT
Vancouver
2 reviews
Dined on September 26, 2019
Overall4Food3Service3Ambience3

The rabbit was delicious. The lamb was also very good but too much red fife plated on too large of a plate (large oval plate). My guest felt as if he ordered a family size dish. Overall, usual pleasant experience.

K
Edmonton
26 reviews
Dined on September 26, 2019
Overall5Food5Service5Ambience5

High dining at its finest, the real old world charm of a Fairmont. The atmosphere and the environment with the dark wood panelling and the heavy brocade furniture is lovely. Service is Fairmont level, wine selection is simply excellent and the food is fantastic.

SJ
1 review
Dined on September 25, 2019
Overall5Food4Service5Ambience5

My husband and I just celebrated our wedding anniversary at the Q and we had an awesome time.
We enjoyed the night, from the friendly staff, good food and wine. We like that they had the Happy Anniversary greeting done on our Empress cake to finish our delicious dinner. The music coming from the pub close by was just loud enough and added to the warm ambiance.

T
Los Angeles
14 reviews
Dined on September 23, 2019
Overall4Food5Service5Ambience4

Compared to our previous dining room experience at the Empress, the Empress has lost much of its classy, elegant, quiet, romantic atmosphere and it has been replaced with a chic, faster-paced, noisier, and less romantic and somewhat more hurried atmosphere. We were saddened, actually, by these kinds of changes. The new look does not match the elegance of the wood carved ceilings, and the character of the hotel itself. The fact that the bar is now integrated with the restaurant causes unnecessary bar noise and laughter to flow over into the dining room to an extent that it was impossible to have a quiet conversation. The food, however, was actually better than the 10 or more times we have dined there. Congrats to the Chef! Sad re-design for the Q. If Q stands for Queen, can we be confident that she would want to dine there if you compare it to the elegance she is accustomed to, or even to the regal appearance of the Empress dining room's past glory? Were we inspired to return? Yes, but only by the Chef and our outstanding Server. The guitarist in the bar was singing out of tune, and his guitar was also in need of a good tuning. This was a disgrace to such a generally graceful place.

k
Anchorage
2 reviews
Dined on September 23, 2019
Overall4Food4Service5Ambience5

My husband had the New York strip. I had the halibut. We had scallop appetizer and Faro bread with honey butter. All were delicious. Pricey. With no alcohol meal was just shy of $200.

Y
Oklahoma City
1 review
Dined on September 20, 2019
Overall5Food5Service5Ambience5

Stupendous

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