Q at The Empress - The Fairmont Empress Hotel

Q at The Empress - The Fairmont Empress Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. m

   michael

   Melbourne2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were warmly greeted and quickly made to feel comfortable at our table. Marco our server explained all necessary things with us and helped us choose our drinks and menu items. His explanation and answers to our questions enabled us to be comfortable with our choices. We were not disappointed. We had a lovely evening at Q over dinner and felt very special. Food quality was excellent. The room decor is spectacular. Overall, we would be happy to recommend the Q for a special dinner.
   

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2. S

   Siobhan

   Vancouver5 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Service was excellent but the food was not as excellent. My salmon was just warm not hot and my side did not arrive until I was almost finished salmon. My friend also ordered the same side(broccolini) and same experience. The short ribs looked wonderful. The steak was very small and also only warmish.
   

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3. B

   Brian

   Vancouver2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Outstanding service. Very well presented food. Very flavourful and came out hot. Bar noise during conference week is unfortunate for a hotel if this stature. Once again though it’s the staff and service that make the experience very worthwhile.
   

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4. G

   Greg

   Vancouver1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress was a wonderful Lady, the food was outstanding, I require gluten free and the response was comforting.
   

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5. M

   Murray VIP

   Vancouver14 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was generally very good but the beef was sinewy and tough. You should do better
   

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6. R

   Roger VIP

   Portland11 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exquisite food from the lobster and beet starter through orimexrib and venison mains and great desserts. Truly excellent server as well!
   

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7. A

   Alexandra

   Edmonton2 reviews

   2.0

   Dined on April 21, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were expecting something more, something better. It was our Easter dinner and it should have been special. I did not want to sit at the table nearest the bar as the music was loud. We were offered a table near the serving doors which was much quieter but not very special as it was a place of movement for staff. All meals were underwhelming. The risotto, without much flavour, the roast beef with meat that was almost too rare to enjoy. Normally, I would expect to be asked how I wanted my meat and be offered a choice from the outside end of if I preferred a medium selection. Staff was preoccupied, however, it was Easter and they were busy. Having just eaten at Pluvio Restaurant in Ucluelet the night before where the service was personable and each course outstanding, this was a disappointment. We will not be back.
   

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8. T

   Tim

   Victoria1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent dishes and cocktails (Bengal Sour, have a couple), marinated shrimp appetizer a winner and not what one might expect, main dish venison and braised red cabbage superb flavours and very healthy (for us, not the venison…), dessert poached pear’s sorbet was so good it could be served in a bowl all by itself. Full marks to the chef and kitchen! Topnotch service, not too much of the annoying ‘how are your first bites?’ nonsense seen in eateries these days. My wife’s and my only complaint was the noise level, with the wood floor and a number of young children pacing around while their parents ignored them (for which we can only blame the parents), dear management please a) bring back the carpeted dining room concept and b) empower your staff to address those parents-We understand you don’t want to offend them but in not doing so, you're offending the silent majority of your diners who have chosen your room for a special dining experience.
   

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9. R

   Rick

   Calgary9 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and outstanding service. Thanks much Will.
   

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10. L

    Lynette VIP

    San Francisco55 reviews

    5.0

    Dined on April 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Prime Rib on Sundays is the best we've ever had. We purposely made a special trip to Victoria for this reason.
    

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