Root & Bone
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We continue to have our Mid Summer Patio & Platforms nestled amongst our herb garden, mature trees and the stars for outdoor bookings. The patios platforms are heated and as the season continues to change we ask that you bring a blanket to ensure your comfortability.
We ask that customers respect our one hour and 45 minute seating protocol during this time.
In addition, we have indoor dining available, please contact the restaurant directly for indoor dining bookings.
We taken all necessary precautions to ensures proper distancing for your safety. We are moving forward cautiously and responsibly with thoughts towards the safety of our staff, guests and the community we love.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Absolutely love this restaurant and the food is absolutely amazing. Just a little disappointed this time with the atmosphere. The restaurant felt cold and the manager was sitting right beside us thru the plexiglas eating a burger and texting just took away from the overall experience. Waitress was super sweet, but something just felt a little off this time around. Food was awesome as always.
Hi Amy, Thank you so much for your feedback. We appreciate all of the feedback that we receive from our wonderful guests as we are always looking for opportunities to grow and improve. We are really happy to hear that you enjoyed the service that our waitress on shift that day provided you. We will make sure to feed that back to her. We do apologize if our staff member having their meal for their break made you feel uncomfortable. All of our staff members are entitled to breaks during their shifts and throughout the pandemic we have provided our team with complimentary staff meals. Due to the limited space of our venue, we do not have a staff room for our team members to comfortably enjoy their breaks and meals in so we do permit our staff to sit in the customer area as we enter the remaining end of service. Moving forward we will assure that staff members sit at opposite ends of the venue from guests that are still seated in the restaurant. Thank you and we hope to see you again in the future.
Excellent service and food you are now one of my top fine dining restaurant to go to. Keep up the great work.
Thank you for your kind feedback, we appreciate you taking the time to let us know how your experience was with us. We wish you all the best for the holiday season. Best regards Chef and the team.
It was very good but as soon as we arrived and seated, our waitress immediately told us we only had 1 1/2 hour to have our meal!!? So this put us at a rush rush feeling. Our reservation was at 5:30pm so it was early enough to order, and leave. I didn’t think that was a good start. I had a very good friend recommended this place to me. I don’t think I will RUSH back there to have dinner because there are plenty of other places that would not do this at the time of entry.
I also found it to be a bit smoky at times and even with the partitions in place it felt still very close next to the next customer.
I did not see the waitresses telling other patrons that they had a time limit. So because of that I felt targeted like I didn’t belong and maybe she though I could not afford that type of restaurant??!! Well I could afford it and then some. But with that said. She did not get the 25% tip that I would normally leave, instead I left far less.
I don’t think I will return
Thank you for your feedback. COVID protocol certainly has presented many challenges for the hospitality industry. Public Health had visited our establishment that day and had reinforced guests maximum visit limitations and our server was not able to reach you that day to let you know in advance of your visit with us. Our seating arrangements are in compliance with COVID policy. We wish you all the best for 2021 and hope that you stay safe.
A true dining experience!!
We have found our favorite
The Root and Bone team are very thankful for your feedback, we are happy you enjoyed your visit with us. We wish you all the best for the holidays and hope to see you again sometime. Best regards Chef and the team.
Best birthday dinner!! The food was amazing my daughter had the lamb, my husband the branzino and I had, my favorite, the venison. Amazing chef, amazing presentation and out of this world taste. Loved the créme brulée!!
So happy that you enjoyed your birthday celebration with us, your feedback means a lot to chef and the team. We hope you have a Merry Christmas and that we see you back in the New Year.
Very good dining experience; busier than I thought it would be on a Wednesday evening. Service was exceptional and the food was delicious. Nice to see scallops on the entrees menu.
Thank you for you taking the time to provide us with your feedback, your kindness means a lot to the team. We wish you all the best for the holiday season.
The food was fantastic- good sized portions- flavourful and fresh.
Amazing service and food.
Lovely little restaurant in the heart of Fonthill. Everything exceeded our expectations. Thank you!
Thank you for taking the time to let us know that you enjoyed your visit with us. Chef puts his heart into every dish and always welcomes the thoughts that our guests have for him. We wish you all the best for the holiday season and hope to see you back in the New Year. Stay safe and be well.
Absolutely amazing dinner! The food was spectacular as usual and Cherise made the most delicious cocktails!
Thank you for you taking the time to provide us with your feedback, your kindness means a lot to the team. Cherisse is very passionate about creating unique cocktails that provide that extra special touch. We wish you all the best for the holiday season.
As usual, a superb dinner at Root and Bone (short rib pasta special was incredible!). The restaurant has invested in beautiful glass partitions to separate tables and patrons are physically distanced from one another without negatively impacting the atmosphere. They've done an outstanding job during these times.
Terrific meal. terrific restaurant.
Only negative note - and it is small - I had a brief moment or two with the chef/owner seemingly unable to keep his mask from falling down below his nose or mouth, but the rest of the team was spot on he would correct the issue fairly often. My comfort level is that everyone in the service space be masked at all times, and so to see this issue with the owner and no one else was concerning, but also may have just been that moment.
Hi Timj, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing all aspects of your experience with us. Along with providing each and every one of our guests with unique, fresh, and delicious culinary experiences we also always strive to ensure the safety and comfortability of our guests, staff, and community. I am very glad to hear that you enjoyed your dinner with us. But I do apologize that you felt uncomfortable about the chef’s mask slipping down. At times, it is necessary and required for the chef to pull down his mask in order to quality check the food to ensure that each and every item that does leave the kitchen is to the highest quality and standard. The kitchen is separated from the nearest customer table by 6 feet to ensure that any potential risk or exposure to our guests is minimized. We are actually in the process of having triple layered Root and Bone masks created which will have a better fit for our team in order to ensure that masks stay in their place, even when the team member is speaking (which does at times cause masks to slip). Again, I thank you very much for your feedback and for giving us the opportunity to better ourselves. I hope we see you again soon. Keep well and stay safe!
A bright light in dark sky. A warm welcome. Absolutely amazing food. Caring and considerate service (thank you Sharron). One of the best dining experiences we have enjoyed anywhere. Highly recommended. This was meant to be our wedding day (thank you covid) but instead we headed to Fonthill for a consolation dinner, but it was superb. Thank you Root & Bone for a fantastic evening!
We had such a great meal we will be back. Crab cakes were amazing
The kitchen couldn’t process orders quickly enough it seems because the restaurant was essentially full and their patio was also busy. We were not in a rush so we enjoyed the slow pace and the time to chat . The food was excellent. The servers also seemed to be a little too busy to provide the level of service that would be more suitable. It appeared as though there should have been one more server an one more chef to be able to handle the work load.
Fantastic! Just discovered this restaurant and already can’t wait to go back. Our new spot for sure!
Worth the drive to Fonthill. Amazing and friendly staff
Delicious and different fresh meals
Can’t say enough good things, reservations needed though so you have to plan ahead when you want to go
Fresh, local and friendly. A very enjoyable evening at Root & Bone.
Great as always
This is hands down the best restaurant in the Niagara region. The chef is in plain sight and makes you feel like you are the only person in the restaurant. There is also a nice atmosphere, it is warm, quiet, and cozy.
Great dinner!! Accommodated us on the patio and had the heaters going for warmth. Given that all other guests choose to dine indoors we had a private dinner on the patio and AMAZING service. Food was great and all around a great night under the twinkle lights in the herb garden!!
Was nice setting and service and food excellent 👌
Good wine list.
Bison and lamb were cooked perfectly
excellent food and drinks. the dining experience could be updated including ambience to reflect the price. the impact of covid-19 has been tastefully handed. we will be back.
The weather was storming with rain and you wouldn’t know sitting in the cute little tented table areas with their heaters on. Our server was super nice and the food was incredible. Melt in your mouth delicious!
The Root and Bone has taken great strides to provide a beautiful outdoor dining experience for their patrons during COVID. Having individual decks for each table, covered by tents to keep wind and rain away, and providing a beautiful atmosphere of music, plants and lights for each dining setting is above and beyond. The food continues to impress, with local fresh ingredients, freshly prepared, artistically displayed when platted, and wonderfully delicious. We have not been disappointed in our many visits to this fine restaurant.
For that special occasion, this is a nice restaurant.
Wonderful spot, amazing food, always welcoming. This spot never disappoints!!
Simply an amazing experience, the outdoor patio is magical, the staff is fabulous, the food was out of this world, making our 34th wedding anniversary extremely special!
Good food and service
Great food, friendly service, warm atmosphere, highly recommended!
This restaurant is a little gem in the heart of Fonthill!
Service and food were amazing as always!
Excellent food, great atmosphere. Service was a bit slow at first but it did not interfere with the dinner and the experience.
Food excellent as usual, special of the day appetizer was grilled octopus which was outstanding
Always love to go to one of our favorite restaurants. Perhaps because of C-19, we've found the menu has remained the same for a long time and although the specials sound great, we would like to see a changeup.
The food was amazing! Unfortunately, the service was awful for the price. Looks like they may have been short staffed. I probably won’t go back.
We savour every moment when dining at Root & Bone!! Everything is perfect. They have created a beautiful ambience and dining experience outdoors during our pandemic. In fact, it rivals the indoor experience. Thank you to Chef Ray and all staff for your extra efforts!
The only criticism was what was included in the appetizers .... the cost for (2) scallops seems a little steep ... I was expecting at least 3-5 (depending on the size). Same for the crab cakes. But everything else was excellent .....
Lovely setting, amazing food and excellent service. Great covid protocols
Our meal was fabulous right from the Peach and Lavender sangrias, to the zuccini and chick pea fritters, to the amazing beet soup and finally our entrees Veal chop and Short Ribs. Attention to detail was apparent in every dish served to our table. Our server was very pleasant and knowledgeable of the menu. Dining outdoors was just an added bonus, the patio is nicely lit and decorated. We'll be back, loved it, highly recommend!
Root & Bone offers takeout which you can order by calling the restaurant at (905) 892-6474.
Root & Bone is rated 4.8 stars by 329 OpenTable diners.