Rubs BBQ Americain - Laval Ouest

Great food, Great service! Would love to see a taste testers platter on the menu!

Mon anniversaire

Je préfère le décor de l’autre Rub’s de Laval. Mais la qualité est la même.

Food was excellent. Service was good over all even though it was packed and they were short staffed. We had to wait a long time for our food. Would have been nice if a manager had stopped by or comped us dessert.

Saint-Valentin en famille.

Awesome service thanks to Phil, incredible food. I would recommend everyone to try Rubs and you will like it i'm sure. The quality of the food and staf is amazing!

This location is REALLY NOT like the Curé Labelle location. Food quality was just ok... the ambiance was non-existant too. Disappointed.

Our server was a younger gentleman with a beard and he was very nice, spoke both English and French. We ordered the platter for 2 plus the beef rib in order to try multiple items since it was our first time. It was delicious with enough to take home for two more dinners and two more lunches. Excellent value for the money and everything we tried was really enjoyable.

Food was very good and our waiter was so pleasant He really enjoyed greeting and serving his clients. Thank you Philip for making it an enjoyable experience!

Sauf le plancher gommé et la table excessivement collante, la bouffe est vraiment bonne, portion énorme, ambiance bien agréable, service un peu long mais ça nous permet de placoter ! 😉

Very efficient service, staff were excellent. Would recommend.

Although it was our first visit to the Laval-Ouest location, Rubs never disapoints. Service was excellent. The manager is very courteous and always available to please customers. The food is, as always, out of this world. Cannot wait to go back.

First time at this Rubs, had eaten at it's other location. The food did not disappoint, good atmosphere and the staff were very accomodating and friendly.

Good food not so good service will not go back

Service très ordinaire, en dessous de la normale.
Nourriture très ordinaire. J'ai pris le Brisket de boeuf. On m'a dit que c'était de la côte de boeuf. C'est plutôt un boeuf braisé baucoup trop gras, sans sauce ni jus. Ça ne goûte rien et ça roule dans la bouche.
Le serveur nous a tellement oublié que je n'ai même pas pu demander de changer mon plat.
Les plats ne valent pas le prix demandé.
Et si vous n'aimez pas la nourriture fumée, abstenez-vous... tout est fumé. Absolument tout!
On ne m'a même pas offert un dessert pour mon anniversaire.
1re visite... et dernière visite assurée. Très déçue. Un souper d'anniversaire à oublier.

Terriblement d'attente, on ne se fait rien proposer, manque de serveur et d'organisation. Je vous souhaite de remédier à la situation pour la survie du restaurant.Il faut être prêt quand on ouvre un restaurant.

Decided to try this new location of Rubs in Laval last night Sept 21 2019 and was pleasantly surprised.
Upon arriving and entering the restaurant right away greeted by friendly hostess. We had reservations and had no issues being seated.
While walking to our table you can tell it’s new and very clean restaurant.
The restaurant was filling up, a good sign for a Saturday night.
Our waiter Philippe, arrived promptly and ask us if this was our first visit, he was very informative and polite. Drinks arrived fast and he regularly checked in on us, and all his tables. We ordered the platter for two $50.00.
The platter arrived and WOW what a platter, great amount, a little of everything.
I smoke meats at home for many years and this platter allowed me to sample many meats and WOW great smoke, great taste. We can actually see the huge smoker they us as you walk by the bar.
If you want a great smoked BBQ place. Try is location or any of their locations.
Will be back with a gang soon !
Hint: Make reservations

Worse experience ever! Needed to ask for everything every step of the way. Got food, wrong items, missing ingredients, missing items, no utensils. By the time I got my utensils my salmon was cold. Got a gift card because they knew it was bad. But it ruined our night.

Food and ambience were excellent. Our waitress never brought the water we asked for and kept trying to talk to us in French even though it's not our mother tongue and she saw we were having difficulty. Not so much of an issue to complain but this is the only reason I didn't give a 5.

I just find it a bit expensive and to charge 3$ for a cup of sour cream is ridiculous. For an adult and 2 kids with one cocktail 95$ with tx and tip was expensive to me. However the waitress was amazing, good service!

C’était la première fois que j’allais au Rubs de Fabreville, mais j’étais déjà allée à celui sur Curé-Labelle. Je dois dire que j’ai vraiment adoré l’ambiance du nouveau Rubs. Nous étions assis dans la section Bar, juste à côté du bureau de l’hôtesse d’accueil et grâce au panneau de verre, nous n’avons même pas une seule fois entendu le téléphone sonner. Il y avait plusieurs groupes assis dans une autre section, mais le niveau de bruit n’était pas trop élevé malgré tout. Pour couronner le tout, nous avons reçu un excellent service de la part de Phillipe, notre serveur. Nous avons passé une excellente soirée et très bien mangé... peut-être même trop mangé, parce que c’était tellement bon!

La bouffe est très bonne. Malheureusement il y a eu un petit problème avec la réservation. J'avais demandé des chaises normales et une fois sur les leiux on nous a donné des tabourets trop haut pour certaines personnes de notre groupe. Nous avons donc due attendre un 15 minutes de plus mais personne n'est venu nous voir pour nous parler du temps d'attente. Ensuite nous n'avions pas d'ustensiles de mis sur notre table. La serveuse était gentille par contre et nous a donné un bon service et s'est excusée pour les ustensiles.

Still same great food at Rubs. Newly opened, so they're still working on service, but they did their best. Smaller location.
Hope it thrives!