Saltgrass Steak House - Metairie

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1. OT

   OpenTable Diner

   Los Angeles

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   overall2food3service3ambience1

   It was our first time at Saltgrass, I know it’s a chain so we don’t have another Saltgrass to compare it to. We felt like it was a “fancy” version of Texas Roadhouse. Food wasn’t terrible but it was definitely not memorable enough to be returning. The ambiance was loud, you could here the kitchen staff cursing at each other from the dining room. In addition the clientele left much to be desired. I was expecting more of an elevated experience from everyone raving about Saltgrass, but this was not it.

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2. J

   Jaded

   Atlanta

   6 reviews

   4.0

   6 reviews

   Dined on January 21, 2023

   overall4food4service4ambience3

   Food was good, portions pretty large. Good value but kind of noisy

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3. OT

   OpenTable Diner

   New Orleans

   6 reviews

   vip
   3.0

   6 reviews

   Dined on January 15, 2023

   overall3food3service5ambience3

   The baked potato was cold but the waiter had it reheated. The noise level was so high that talking at the table was impossible. The busboys cleaned the dirty plates onto another plate while cleaning the table next to us. The food was good, portions were good for the money. The experience could have been better.

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4. N

   Nick

   1 review

   4.0

   1 review

   Dined on January 7, 2023

   overall4food4service4ambience4

   The restaurant was nice. The server was friendly. Food was good. One dish was not cooked to order. Did have to wait and ask for one item and also had to wait on the child’s macaroni.

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5. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on January 1, 2023

   overall4food4service5ambience4

   Awesome food. Our waitress was very professional and friendly.

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6. GM

   GaryM

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined on January 1, 2023

   overall5food5service5ambience5

   It was New Years and we had 2 small children from

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7. OT

   OpenTable Diner

   Mississippi

   4 reviews

   5.0

   4 reviews

   Dined on December 31, 2022

   overall5food5service5ambience5

   Mya was the best very attentive

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8. NG

   NolaGuy

   New Orleans

   8 reviews

   4.0

   8 reviews

   Dined on December 25, 2022

   overall4food4service5ambience5

   Food was great, but the portions were extremely small. The chicken fried chicken is a comfort comfort food. It was about half the size of anywhere else I’ve ever ordered this. The apple pie came out near frozen with a scoop of ice cream on top of it. Why????

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9. OT

   OpenTable Diner

   Caribbean

   1 review

   5.0

   1 review

   Dined on December 25, 2022

   overall5food5service5ambience5

   Reserved a table for 5 at 1pm on Christmas Day. We were seated quickly and menus followed. Appetizers and salads came out quickly and were spot on. Mains followed - salmon was cooked perfectly and was very tasty. Veg sides were on separate dishes and were enough to be shared. All veg was cooked as they should have been - not cooked to death! Broccoli was bright green and crunchy, not mush as some other places do it. Overall an excellent experience - good service, nice ambiance and staff, tasty food and good price. Value for money.

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10. BB

    BarbaraB

    New Orleans

    1 review

    5.0

    1 review

    Dined on December 20, 2022

    overall5food5service5ambience5

    We celebrated my daughter's birthday, and everything was perfect! Thank you!!!

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11. OT

    OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on December 18, 2022

    overall4food4service4ambience3

    Great service and food as always!

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12. TE

    TroyE

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Everything was GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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13. SS

    ScottS

    New Orleans

    21 reviews

    vip
    3.0

    21 reviews

    Dined on December 16, 2022

    overall3food3service2ambience2

    I was a bit upset with this experience at Saltgrass. Eric, the manager, had promised us the round table by the fireplace for our office Christmas party, after already bumping us from the private room, claiming there’s were already two groups booked for that room at the same time (*incidentally, there was NO ONE in the private room at the time we were there!) Service was extremely slow, although our waiter Jared was nice. Then the bill came… I cannot believe the prices at this place, given that it’s not like we’re going to Ruth’s Chris or Flemings. But the prices were just about as expensive as those places — $80 per person?! For lunch?! Alcohol prices were off the charts for what we got so all in all, not the greatest experience this time around. Probably we’ll be going to someplace different next year for our Christmas party.

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14. OT

    OpenTable Diner

    New Orleans

    14 reviews

    5.0

    14 reviews

    Dined on December 13, 2022

    overall5food5service5ambience4

    We had 6 oz filets cooked medium with lite seasoning. They were perfectly cooked and seasoned. The potato soup was very good. Very good service too.

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15. OT

    OpenTable Diner

    New Orleans

    1 review

    vip
    2.0

    1 review

    Dined on December 11, 2022

    overall2food3service3ambience2

    We checking 5 min early. Told we were added to the que and to sit and wait for a text. Waited 20 min. Checked OpenTable and it said we were dining. Checked in with the hostess and she had no record of us. Even tho she just checked us in 20 min ago. She found us a table and sat us 5 min later. Waiter was nice and brought alcohol quickly. Which was needed to deal with the noise level. Food was okay.

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16. BD

    BrianD

    New Orleans

    2 reviews

    3.0

    2 reviews

    Dined on December 4, 2022

    overall3food4service1ambience4

    Waiting 25 minutes for requested check so we could leave. No response from waitress. So we had to ask another waitress for the check which she immediately got for us. She also stated that the delay in getting the food was that the medium well 6pm steak was taking extra long to cook. FRUSTRTING. !!!!

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17. R

    Reviewer

    Tampa

    1 review

    3.0

    1 review

    Dined on November 24, 2022

    overall3food3service3ambience2

    It took over an hour and 20 minutes for our food to come out, and our cocktails didn’t even come out until halfway through our meal. Our waitress was obviously stressed out and trying her best. Maybe it was not the best day to go to Saltgrass, but I definitely wasn’t satisfied with the experience.

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18. JO

    JOHN

    Columbus

    8 reviews

    5.0

    8 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    I was very satisfied with the special menu for Thanksgiving, everything on the plate was delicious! May go back again next year!

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19. n

    nolagal

    New Orleans

    34 reviews

    5.0

    34 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    We went on Thanksgiving day - a busy time. The service was smooth and the food delicious.

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20. OT

    OpenTable Diner

    New Orleans

    14 reviews

    4.0

    14 reviews

    Dined on November 20, 2022

    overall4food4service5ambience4

    Second time dining there. Much improved. Very good experience. Slight misunderstanding about medium and medium-well steak. Still great flavor.

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21. T

    Tyra

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on November 13, 2022

    overall5food3service5ambience5

    My waiter, Connor, was excellent. He didn’t hover. Steaks were excellent. Ordered cheesecake to go. It was huge and excellent. My daughter ordered Oscar Salmon and we didn’t realize until we were in the car driving home that she didnt get ANY crabmeat with her meal. That’s a $10 difference from the regular salmon dish. Not happy about that AT ALL. Did I call the restaurant after the fact? No. Had we realized that the kitchen omitted the crabmeat from my daughters dish, we would’ve said something at the time. It’s too late now. Other than that, everything was great!

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22. TS

    ToniS

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    It was the perfect place for a family dinner celebrating my mother’s birthday. Service was absolutely excellent!

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23. OT

    OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on October 29, 2022

    overall2food3service4ambience4

    Just ok. Typical Chain restaurant.

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24. GA

    GayeA

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    overall5food5service5ambience5

    So pleased with our visit. The food was perfect and the service we received from Erica was outstanding. She was on top of her game.

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25. P

    Paul

    New Orleans

    21 reviews

    4.0

    21 reviews

    Dined on October 18, 2022

    overall4food4service5ambience4

    Good food for the price. Nice selection on the menu.

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26. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5

    Me encanto

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 15, 2022

    overall5food5service5ambience5

    Early Birthday Dinner! We had a blast, food amazing and our waitress was awesome!

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28. PK

    PennieK

    1 review

    5.0

    1 review

    Dined on October 9, 2022

    overall5food5service5ambience5

    First visit to Saltgrass and it was great! The hostess was very welcoming.Abby our server, was social, entertaining and on point with recommendations. Looking forward to another visit.

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29. A

    Ally

    1 review

    1.0

    1 review

    Dined on October 8, 2022

    overall1food2service1ambience3

    Worse service I’ve ever had at a restaurant. Will not be coming back.

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30. H

    betsyH

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food4service5ambience5

    It was our first time there .. service was great.. The food was really good.. my cocktail was great..

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31. LR

    LisaR

    New Orleans

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food4service5ambience3

    Food was good - the baked potato tasted like it may have been cooked earlier and just warmed . It wasn’t bad , just not as fresh as it could be. The salad and steak were delicious and the food arrived fairly quick for a table of 7. The server was good as well. It was very loud and crowded - we had a reservation so we’re able to see seated quickly. I was pleased to see calorie count on most of the food on the menu. We will definitely return

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32. OT

    OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined on September 13, 2022

    overall5food5service5ambience4

    The entire staff was fantastic. The manager has fantastic interpersonal skills.

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33. OT

    OpenTable Diner

    New Orleans

    7 reviews

    3.0

    7 reviews

    Dined on September 9, 2022

    overall3food3service4ambience3

    Food was very average. Nothing special about the filet or the ribeye we ordered. Mac and cheese was not good at all. Tortilla soup and onion strings were ok. Server was very friendly, but not a great server that walks you through the menu with suggestions. Very nice, but an order taker The room we were in smelled. I think it’s from the dirty carpet that needs cleaning. All the grease that gets tracked in from the kitchen. Music could have been louder to help drown out other tables conversations and server from across the room.

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34. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food1service1ambience1

    I will never go back to saltgrass this was the worst birthday dinner date ever the food came out cold I mean everything we had and the appetizers we ordered of they just sold out of it our waitress whatever her name was even worse I really don't know but the service you get at these fine restaurant are garbage for the service you received I mean from the kitchen to our table the food got cold I had all our food packed up in to go boxes I just couldn't take it any more and wheee child that 355.00 bill poor service

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35. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on August 28, 2022

    overall2food2service5ambience5

    We were so excited about trying saltgrass because it had been recommended to us by someone we met in the airport. We ordered a fillet that was supposed to be cooked medium rare and it was actually burnt. Our broccoli was barely edible because it didn’t even taste cooked.

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36. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service5ambience5

    Thanks for the friendly customer service.

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37. SF

    StephenF

    Nashville

    4 reviews

    4.0

    4 reviews

    Dined on August 28, 2022

    overall4food4service4ambience4

    The reservation was perfect as they were turning away folks at the door. We enjoyed our meal. The atmosphere was noisy because the restaurant was packed with families. We will be back.

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38. OT

    OpenTable Diner

    New Orleans

    1 review

    vip
    4.0

    1 review

    Dined on August 27, 2022

    overall4food3service5ambience4

    They said they had a new cook that day. Our steaks arived without the sauces. Honestly it didn't have the same taste. Usually we've had pretty good experiences here though.

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39. OT

    OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on August 21, 2022

    overall2food2service2ambience3

    Birthday, it took about 30 minutes for someone to speak to us after being seated. Food took a long time to get to us and when it did nothing was hot just room temperature. Manager gave us half off for it.

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40. B

    Bgood

    Tampa

    44 reviews

    vip
    5.0

    44 reviews

    Dined on August 16, 2022

    overall5food5service5ambience5

    Food was very good. Prices are good and service is good.

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