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Smuggler's, Calgary, AB

Smuggler's

3.8
3.8
2996 Reviews
CAN$31 to CAN$50
Steakhouse
Originally established in 1974, Smuggler's Inn has been serving Alberta prime rib to several generations. Always a popular place for Calgarians to gather and celebrate, we are the preferred dining choice for birthdays, anniversaries, milestones or just meeting friends and family. Our prime rib is the main feature of our diverse menu, available all day, every day any way you like it. From a 9oz. prime rib, all the way up to a 18oz cut, our succulent prime rib is sure to please any appetite. Of course there is a creative selection of steaks, chicken and seafood to satisfy everyone. It would be a great idea if you saved room for one of our delicious desserts...even if you plan on sharing.

Make a reservation

2 people

7:00 p.m.


Booked 39 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse

  • Hours of Operation

    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (403) 253-5355

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Business Casual

  • Executive Chef

    Michel Nop

  • Private party contact

    Kevin Cooper: (403) 253-5355

  • Neighbourhood

    Calgary

  • Cross Street

    Glenmore Trail & Macleod Trail South

  • Parking Details

    Parking in the rear of the building (East side), as well as on the street.

  • Public Transit

    The #81 Macleod Trail stops just in front of the restaurant (both heading North and South) and we are also within walking distance from Chinook Station.

  • Additional

    BYO Wine, Corkage Fee, Full Bar, Indoor Fireplace, Late Night, Non-Smoking, Wheelchair Access, Wine

Popular dishes

What 2,996 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.8Food
  • 4.2Service
  • 3.8Ambience
  • 3.4Value

NoiseModerate

  1. CLAIRES

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    overall5food5service5ambience4
    Everything was great. The food was excellent as was the service.

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  2. TammyA

    Hawaii

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    What a wonderful experience! It was so exciting to go back (the last time was 25 years ago). Cool to see the throne chairs, reupholstered and comfy!! Service was excellent! Thank you to Mo! She had great drink ideas and recommendations. She was efficient, friendly but not intrusive. Thanks Mo! The food was great. We did the seafood tower!! Perfect for 4 people to share and it was incredible. So good and lots of variety for everyone. Then we all had the 9oz Prime Rib. Cooked to perfection. Really enjoyed our evening and would highly recommend Smugglers as a great place to go. Well done Smugglers! Definitely coming back.

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  3. BRENDAR

    Calgary

    16 reviews

    vip
    4.0

    16 reviews

    Dined 2 days ago

    overall4food5service4ambience3
    The scallop cerviche was outstanding! Disappointed that we reserved stating it was our anniversary and even tho they wished us happy anniversary we were not offered a complimentary dessert which is pretty standard. We had also phoned about corkage to bring our own wine and the price was $5 higher than when we spoke to the manager the day before. She addressed us and said she was unaware of the price increase but would not honor the price she quoted on the phone the night before. This was our standard anniversary reservation at Smugglers for many years and we were glad to see them reopen however there are other places (much closer to us) than we can get a nice prime rib and celebrate our event. We are also glad we took pour our Chateau neuf de pap as their wine list was not great.

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  4. 68Camaro

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined 3 days ago

    overall4food4service5ambience4
    Been probably 20 years since last visit , living in Vancouver , so excited to revisit . Prime rib great as expected 😋 disappointed at the loss of the salad bar, steak soup and the Portuguese bean soup 🍲 . Onlg 2 of us so sat outside so lost some of the ambience used to but all In all great 👍 Service of all staff was excellent . Will be back

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  5. Momm53

    Calgary

    22 reviews

    3.0

    22 reviews

    Dined 3 days ago

    overall3food4service5ambience5
    Ate outside on new patio. Beautiful surroundings. Richard was very attentive and kept coming back to give us an update on our food arrival. Appetizer of shrimp cocktail with avocados was very good. But main course did not arrive because of a problem in the kitchen. Richard kept coming out and apologizing. Took over an hour for main course of tenderloin and hamburger to come to our table. Food was very good but after an hour we were really hungry. Richard apologized but we were disappointed that they did not offer a free dessert perhaps because of the wait

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  6. PaddyB

    Calgary

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service4ambience3
    Food was excellent, prices are average, was quiet and boring but it was a Monday.

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  7. DuaneP

    Calgary

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    This was our first time. Our roast beef dinners were excellent. The only minor issue was our wine came in a decantor vs the bottle. If it would have been in a bottle we would have taken some home with us.

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  8. KerriP

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food3service3ambience1
    First time there since it opened. It was so crammed with people my chair was continually bumped. Our food took an hour it was slightly cold was very disappointing…. Thought with a later dinner reservation it would have been not so busy. It was to much for us.

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  9. OpenTable Diner

    Calgary

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Our party of 5 heartily enjoyed our dining experience. The three entrees we shared were delicious. We enjoyed immensely the Prime Rib and the Filet; they were tender and cooked to specifications. We also shared three desserts with the Chocolate Cake being our favorite; it should not be missed. The service was impeccable. The new Smugglers is a hit.

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  10. AstridR

    Calgary

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    overall4food4service5ambience4
    Missed the salad bar that used to be a large part of smugglers but food was quite good. Our server was very good. Ordered a bread and cheese plate before dinner which we enjoyed.

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  11. OpenTable Diner

    Calgary

    4 reviews

    4.0

    4 reviews

    Dined on June 2, 2023

    overall4food4service5ambience3
    Food was good, prices were ok, but bring the salad bar back!

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  12. BarbA

    Calgary

    6 reviews

    5.0

    6 reviews

    Dined on May 31, 2023

    overall5food5service5ambience5
    Went for my birthday dinner. It was quiet at the time, but if it was busier, I would think it would be noisier. The staff were sensitive to my Celiac disease and made recommendations and offered any warnings about certain items and cross contamination. I had the salmon and it was delicious! They had no gluten free desserts other than a banana split that didn’t interest me. My dad had the prime rib and it looked fantastic. Came with Yorkshire pudding and asparagus and potatoes. He also had the chocolate lovers cake for dessert! He ate the whole thing! Staff was lovely and allowed us to send a scoop of ice cream to parking lot attendant!

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  13. OpenTable Diner

    Calgary

    2 reviews

    2.0

    2 reviews

    Dined on May 30, 2023

    overall2food2service5ambience5
    Return for Reopening. Removal of the salad bar and soup bar was a huge negative as this is part of the famous Smugglers Inn Calgary’s History.

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  14. HilaryS

    1 review

    4.0

    1 review

    Dined on May 28, 2023

    overall4food4service4ambience4
    Food was prepared well - portion sizes very good -staff pleasant and friendly Music a bit loud and distracting, though

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  15. PoorEngineer

    Calgary

    3 reviews

    vip
    2.0

    3 reviews

    Dined on May 28, 2023

    overall2food2service4ambience2
    Cooks and servers probably getting used to the re-opening as it definitely wasn't as good as before. Gone is the salad and soup bar which was a highlight about going to Smugglers.

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  16. CraigH

    1 review

    2.0

    1 review

    Dined on May 27, 2023

    overall2food1service2ambience1
    Bring back the salad bar. It was a smugglers attraction for years

    Smuggler'sResponded 2 days agoHello Craig, Thank you for dining with us. I understand change can cause for mixed feelings. However, there are many great things to celebrate as well such as our new 170 seat patio with large outdoor bar, two Oyster/Raw Bars, wine cellar, bakery/pastry kitchen, private dining for 60 and a renovated main kitchen. Though things have changed, we are looking into bringing back the beloved Smugglers Sunday Brunch. More details to come. Hopefully you can give us another chance! Tim Down (Owner)

    1 person found this helpful

  17. Birthdaygirl

    Calgary

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 26, 2023

    overall5food5service5ambience5
    Fantastic food and great cocktails. The new Welcome Board is so tasty and quite filling! Once again the prime rib was delicious. Love this menu 😋

    Smuggler'sResponded 2 days agoWe’re so delighted to hear that you chose to celebrate your birthday with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon. Tim Down (Owner)

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  18. JoeD

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on May 25, 2023

    overall5food5service5ambience5
    It was date nite..the food was very good..our server Jessica made the dinner and evening next level with her humor cheerfulness and attention..even if the food would not be amazing..we wud go back just to visit with Jessica

    Smuggler'sResponded 2 days agoHello Joe, Thank you for dining with us at Smuggler's. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to seeing you again! Tim Down (Owner)

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  19. CoryB

    Calgary

    2 reviews

    2.0

    2 reviews

    Dined on May 24, 2023

    overall2food3service1ambience2
    Unfortunately, I remember the old Smuggler's. Now, no soup/salad bar, prime rib and steak was cooked well, but no seasoning whatsoever. Prices are higher than Cattle Baron and The Keg, but the quality is not there. The server came and checked our drink order twice at a table of 9 and then came back to check again and then could not remember who had what. The server then took our food order and came and checked it again and then messed the order up so some of our party had to wait while the others were eating. I used to love coming here for a special occasion and our company used to show it off as a bastion of Alberta beef when we had corporate people in town, but no more. All 9 at our table agreed that this is not even a shadow of what it used to be. So sad to see another Calgary landmark fall by the wayside, as this restaurant is not going to be open too much longer if they keep up the trends that are happening now.

    Smuggler'sResponded on May 25, 2023Hello Cory, Thank you for dining with us. I apologize that your experience was less than ideal. We pride ourselves in providing high quality food & great customer service and are gutted when we don't meet expectations. I understand that change can sometimes cause for mixed feelings but there are also many things to celebrate. We are currently looking into bringing back the very popular Smugglers Sunday Brunch. More details to come. Hopefully you can give us another chance! Tim Down (Owner)

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  20. FraserG

    Calgary

    3 reviews

    3.0

    3 reviews

    Dined on May 23, 2023

    overall3food3service3ambience2
    Wow quite the change. As most reviewers have mentioned, no salad bar. Why they would get rid of that feature is beyond me, but ...... Ordered the cajun prime rib, 12 ounce, the middle size. That's what we used to order before. Taste was very good, same as before, so bravo! Size? A little on the small size compared to what we used to get. Had a Monte Cristo coffee to end the dinner - don't. Terrible, waste of money. Overall, very disappointed and unlikely we'll be back. Prices have gone up, portions down. Not a good combo.

    Smuggler'sResponded on May 24, 2023Hello Fraser, Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our prime rib. At Smugglers we believe that fresh high quality local ingredients make all the difference, and always aim to provide all our customers with a high-quality dining experience. We’re sorry that your experience was less than ideal. We hope to have the chance to welcome you back again. Tim Down (Owner)

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  21. KimMarie

    Calgary

    22 reviews

    vip
    4.0

    22 reviews

    Dined on May 22, 2023

    overall4food4service4ambience3
    Prime rib was delicious! Only critique is that the bone marrow for the escargot could have been roasted just a bit longer for more “meltiness “ and a touch more garlic on the escargot.

    Smuggler'sResponded on May 24, 2023Hello Kim, Thank you so much for dining with us. At Smugglers, We take pride in our 28 day aged Certified Angus prime rib, and are thrilled to hear that you enjoyed the meal just as much as we enjoyed making it. We strongly believe that fresh, high-quality ingredients make all the difference, and we agree that you can’t go wrong with the prime rib. It is our specialty, and we pride ourselves in offering Calgary's best. Come back to visit us sometime again soon. Tim Down (Owner)

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  22. Cynthia

    Calgary

    4 reviews

    5.0

    4 reviews

    Dined on May 22, 2023

    overall5food5service5ambience5
    Great service and the food was fantastic The Bread/ Appetizer plate that was served at the beginning of the meal was delicious.

    Smuggler'sResponded on May 24, 2023Hello Cynthia, Thank you for dining with us. Our team at Smugglers is committed to providing excellent customer service and are thrilled to hear that we've made a good impression on you. We agree. The welcome Bread & Antipasto board is delicious. It was recently upgraded to include our new house made "Queso de Cabra Fresco", marinated antipasti, Oil & Balsamic, Hummus, Pickles, Lavosh & Foccacia. Thank you for your continuous support. Come back to visit us again soon. Tim Down (Owner)

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  23. DonnaA

    Palm Springs

    3 reviews

    5.0

    3 reviews

    Dined on May 22, 2023

    overall5food5service5ambience5
    All was really great. Would go again and recommend to others

    Smuggler'sResponded on May 24, 2023Hello Donna, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Smugglers. We thought you might be interested to learn that we will be open for lunch, as well as our outdoor patio seating - soon starting on June 5. We look forward to welcoming you back again. Thank you for your support. Tim Down (Owner)

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  24. Cooksyyc

    Calgary

    23 reviews

    vip
    3.0

    23 reviews

    Dined on May 22, 2023

    overall3food2service5ambience3
    The prime rib was blackened and tasted awful, the mushrooms were terrible, the sauces were horrible, there is almost no options for gluten free. We have been going to Smugglers for a long time, they shouldn't keep the same name.

    Smuggler'sResponded on May 24, 2023Hello CooksYYC, Thank you for visiting us again and for sharing this valuable feedback. We appreciate your loyalty, and we’re deeply sorry that your recent experience didn’t live up to what you’ve come to expect. We hope to have the chance to welcome you back again. Tim Down (Owner)

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  25. DianaS

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5
    We enjoyed our evening of celebration with delicious food and excellent service within a relaxing atmosphere.

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  26. SabineT

    Calgary

    6 reviews

    3.0

    6 reviews

    Dined on May 21, 2023

    overall3food2service4ambience3
    Yes, things change. However, in this case with Smuggler's, not for the better. Building on it's long established and great reputation would have been much better than removing and not offering what made it great and enjoyable. A long time customer, we will not return.

    Smuggler'sResponded on May 22, 2023Hello Sabine, Thank you for dining with us. I understand change can cause for mixed feelings. However, there are many great things to celebrate as well such as our new 200 seat patio with large outdoor bar, two Oyster/Raw Bars, wine cellar, bakery/pastry kitchen, private dining for 60 and a renovated main kitchen. Though things have changed, we are looking into bringing back the beloved Smugglers Sunday Brunch. More details to come. Hopefully you can give us another chance! Tim Down (Owner)

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  27. Tracy

    Calgary

    136 reviews

    vip
    5.0

    136 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5
    From the moment we arrived the staff was very friendly, welcoming and knowledgeable. Our waitress Celine, we very attentive and honest with her recommendations. The smoked salmon and tuna appies were very flavourful, the salmon was shareable. The prime rib is a complete meal served with potatoes and grilled asparagus. The prime rib was sooooooo amazing I can't wait to have it again. We shared a lemon dessert, it was very tasted and a nice way to finish the meal. I would 100% recommend this restaurant to family and friends!

    Smuggler'sResponded on May 22, 2023Hello Tracy, Thank you so much for dining with us and for sharing your experience. Our team here at Smugglers is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We take pride in our 28 day aged Certified Angus prime rib, and are thrilled to hear that you enjoyed the meal just as much as we enjoyed making it. Always nice to see you Tracy! Come visit us sometime again soon. Tim Down (Owner)

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  28. Erika

    Calgary

    8 reviews

    3.0

    8 reviews

    Dined on May 20, 2023

    overall3food3service3ambience3
    Our reservation was for an anniversary dinner for 4 at 5 PM. My husband uses a walker. They wanted to seat the four of us in what looked like a bar area but we chose the bigger dining room. It was accessible. But the two washrooms I saw both had stairs to get to them. If there was an accessible washroom it would have been a nice touch if someone would have told us. We both chose Prime Rib. Only choice of potatoes was mashed or fries. Really? The menu on-line includes a baked potato as a choice. The restaurant menu does NOT. A plain baked potato was $2. extra each. No mention of vegetables on the menu with our meal so we ordered a side of broccolini and asparagus each. Plus a side of mushrooms. The meal arrived and it included asparagus on the plate!! So we had $28 worth of broccolini and asparagus that we didn’t touch and ended up taking home in a take-out box. The server should have told us the prime rib dinner included asparagus when we ordered the sides. The mushrooms were chewy and tough. ($14.) Prime rib was very tasty. My husband’s seafood chowder was waaay too spicy. (All 4 of us agreed.) He couldn’t eat it. They took it off our bill. My wedge salad ($16) was good and fresh but way too big. The menu would do well to have a small garden salad as a starter. I would have preferred a blended margarita but they have NO blended drinks. Total bill with tip was $200.45. We will NOT be returning to that restaurant. Neither will we recommend it to anyone. For that amount of money we expect impeccable service and food. Both fell way short.

    Smuggler'sResponded on May 24, 2023Hello Erika, Thank you for dining with us and for sharing your experience. I apologize for the miscommunication and inconvenience, we do have a wheelchair accessible bathroom, it is located closer to the “bar area”. There are new menu changes we have implemented and will be sure to provide the proper training to our staff so that is is clearly communicated to customers. Thank you for bringing this to our attention. Your feedback helps us do better. We hope to see you again. Tim Down (Owner)

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  29. GregF

    Calgary

    4 reviews

    2.0

    4 reviews

    Dined on May 19, 2023

    overall2food2service2ambience3
    Small menu. One server smelled like a cigarette. Decor , same as before. Expensive. Smugglers used to be one of our favourites! Quite disappointed .

    Smuggler'sResponded on May 22, 2023Hello Greg, Thank you for dining with us and for sharing your experience. I apologize for the undesirable odour. I understand that it is not pleasant, and can assure you that we will look into implementing new rules. At Smugglers we are committed to providing high-quality food to all of our customers and believe that fresh, local ingredients make all the difference. We hope to see you back again. Tim Down (Owner)

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  30. Cynthia

    Calgary

    4 reviews

    5.0

    4 reviews

    Dined on May 17, 2023

    overall5food5service5ambience5
    The quality of the Prime Rib is off the charts delicious and was cooked to perfection. Best Prime Rib in Calgary! The service was extraordinary, the staff were very professional and knowledgeable about the menu. The decor is stunning and has keep the same feel as was with the original Smugglers Inn. Thankfully the salad bar is no longer and in its place are many great salad choices. I highly recommend the Asian Salad, very tasty.

    Smuggler'sResponded on May 19, 2023Hello Cynthia, Thank you so much for dining with us. We take pride in our 28 day aged Certified Angus prime rib, and are thrilled to hear that you enjoyed the meal just as much as we enjoyed making it. I will be sharing your positive feedback with the rest of the team, as I know that will make their day. Thank you again for your continuous support. We look forward to seeing you back at Smugglers again soon! Tim Down (Owner)

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  31. KirkB

    1 review

    4.0

    1 review

    Dined on May 17, 2023

    overall4food4service5ambience4
    Smugglers is under new management. It is no longer Smugglers. If you’re expecting Smugglers you will be disappointed. They no longer have a salad bar, nor do they have the steak soup. They also no longer have the Smugglers menu that I loved for over 40 years. They should have named the restaurant something other than Smugglers so as to not to mislead people. Having said all that their prime rib was excellent and the meal was very good. But I really missed some of the traditional smugglers dishes like the twice stuffed baked potatoes, the beef dip and especially the steak soup. The server and the staff were excellent. Unfortunately most people will leave feeling disappointed because their expectation for a Smuggers experience just won’t be there. Smugglers had such a high bar and the new management didn’t do themselves any favours calling their new restaurant Smugglers. It still a very good restaurant, but it has more seafood and other dishes that were never on a Smugglers menu.

    Smuggler'sResponded on May 19, 2023Hello Kirk, Thank you for dining with us. I understand change can cause for mixed feelings. However, there are many great things to celebrate as well such as our new 200 seat patio with large outdoor bar, two Oyster/Raw Bars, wine cellar, bakery/pastry kitchen, private dining for 60 and a renovated main kitchen. We believe that fresh, high-quality ingredients make all the difference and agree that you can’t go wrong with the prime rib. We hope to see you back again. Tim Down (Owner)

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  32. MargaretO

    Calgary

    10 reviews

    5.0

    10 reviews

    Dined on May 17, 2023

    overall5food5service5ambience5
    Four of us went to the new Smugglers last night. I was a little concerned after reading several bad reviews. Our experience was great. Started with fresh raw oysters which were icy cold and delicious. I ordered the prime rib and it was great. Shared the citrus meringue pie for dessert. So good. Our server was spot on with service and timing. I definitely will return

    Smuggler'sResponded on May 18, 2023Thank you very much MargaretO! Looking forward to serving you again! Martin Carrion GM Smuggler's

    1 person found this helpful

  33. MicheleW

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on May 17, 2023

    overall4food5service5ambience4
    The food etc was great but it’s not the Smugglers we were expecting pre Covid. New management, no salad bar and quite a bit more expensive than we were expecting.

    Smuggler'sResponded on May 19, 2023Hello Michele, Thank you for dining with us and for taking a moment to share your experience at Smugglers. We are so glad to hear that you enjoyed the food. We look forward to seeing you again soon. Tim Down (Owner)

    1 person found this helpful

  34. ChelseaM

    Calgary

    1 review

    1.0

    1 review

    Dined on May 15, 2023

    overall1food1service3ambience1
    It's not the same as it was. Even your sides on a MEAL are extra charge.. steak was something like 50 dollars.. but if u want potatoes and veggies with it it's an extra 12 dollars per. Don't have any of thier buffet options like the soup and salad bar.. THE REASON YOU GO TO SMUGGLERS. We didn't even eat here.. our party walked out and ate elsewhere. Ridiculous prices! Rather go to that all you can eat meat buffet next door! Would NOT recommend since they reopened.

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  35. AndrewB

    1 review

    3.0

    1 review

    Dined on May 15, 2023

    overall3food4service2ambience3
    It's not the same as it used to be. Prime rib was still great. No more salad bar which is a shame. Servers were understaffed on mother's day. Might have been better on a day that was no so busy. I'll give it another try.

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  36. ToddC

    1 review

    3.0

    1 review

    Dined on May 15, 2023

    overall3food3service3ambience2
    Things have changed, and not for the better ... Spent nearly $400 bucks there last night ( Wife, 12 year old and myself ) Disappointed all around, watch other leave with no service and food, we were there for 2 hour and 40 minutes ... and that's how long it took them to serve people ... not a great look. We will not be back ...

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  37. Micogreens

    Calgary

    3 reviews

    5.0

    3 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5
    We had the mothers day fixed menu and enjoyed each course, will definally will be back

    Smuggler'sResponded on May 19, 2023Hello Micogreens, Thanks so much for your kind words. Your support means the world to us. We appreciate your support, and we’re thankful for your business. We look forward to welcoming you back again soon! Tim Down (Owner)

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  38. BRayL

    1 review

    1.0

    1 review

    Dined on May 15, 2023

    overall1food1service1ambience3
    This restaurant just re-opened, and it was Mothers Day, so we were expecting only about 50% satisfaction to start off with, but the over 3 hour experience was an epic fail in every aspect. I could go on and on...but needless to say, we wont be back. Hopefully they can improve going forward.

    Smuggler'sResponded on May 19, 2023Hello BRayL, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this service issue and hope to resolve it promptly and accurately. We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this our attention. We will use the feedback to make us better and ensure this doesn't happen again. Tim Down (Owner)

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  39. BrittH

    Calgary

    23 reviews

    vip
    3.0

    23 reviews

    Dined on May 14, 2023

    overall3food4service1ambience3
    We were ecstatic that Smugglers had finally re-opened and things started great with an amazing foccacia bread and homemade cracker board with pickled veggies and hummus. I went for the Mother's Day menu where I chose Scallop Ceviche to start, Ling Cod with Mushroom rice, asparagus, and creamy roe sauce, and the dessert with three different cakes. The rest of the table did the 9oz Prime Rib Dinners and Mussels with a Thai lemongrass coconut broth. I will start with the good. The Seafood was fantastic. The Scallop Ceviche was the highlight of the night and the cod and mussels had a ton of flavour and really delicious. The bad was the prime rib! The meat was overdone and pretty bland. They need to bring back the Cajun blackened option ASAP! Also the service was dreadful! The scallop appie came out after our meal and the server couldn't care less. The wine also had a disgusting amount of sediment in it. Our server also couldn't open the bottle of wine, which was weird. She disappeared for most of the night, and we had to ask three people to finally get our server back to pay the bill. No apology, discount on the wine, or really a care given. It was also sooo hot in the area we were and the tables are packed in like we are sardines! Yes, it was mother's day and busy as hell, but felt like we were just taking up a table and a burden for being there.

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  40. Tsill

    Calgary

    4 reviews

    2.0

    4 reviews

    Dined on May 14, 2023

    overall2food4service5ambience2
    The server for our table was great! The staff at the front desk needs to work together more as a team and not be so "catty". My husband saw one girl roll her eyes at another girl behind her back when we being seated -REALLY?? Plus, just because there is a special event menu- doesn't mean that you bring ONLY ONE Main Menu to the table when there is 3 people!! My husband went up to get a couple more menus for our table and he got the a rude look from all the girls at the front desk! AGAIN-REALLY???? Come one!!! Be smart about it. Food was ok.. but my husbands portion size was not at all was to be excepted. Potato was tiny and only one veggie got other the the potato was half a roasted tomato!! And one more thing... The dress code for staff also needs to be reviewed. Managers as well! Black and white are the true classic colors to wear.

    Smuggler'sResponded on May 20, 2023Hello Tsill, Thank you for dining with us. I appreciate your feedback. I apologize that you had to witness behaviour like this. We are in the process of working on a dress code for all of our front of house staff so that everyone is looking their best. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again. Tim Down (Owner)

    1 person found this helpful

FAQs

Smuggler's is rated 3.8 stars by 2996 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 39 times today
Google Map for Smuggler's

6920 Macleod Tr. S, Calgary, AB T2H 0L3

Additional information

  • Cross Street

    Glenmore Trail & Macleod Trail South

  • Neighbourhood

    Calgary

  • Hours of Operation

    Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    Steakhouse

  • Dining style

    Casual Elegant

  • Dress Code

    Business Casual

  • Parking Details

    Parking in the rear of the building (East side), as well as on the street.

  • Public Transit

    The #81 Macleod Trail stops just in front of the restaurant (both heading North and South) and we are also within walking distance from Chinook Station.

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Michel Nop

  • Additional

    BYO Wine, Corkage Fee, Full Bar, Indoor Fireplace, Late Night, Non-Smoking, Wheelchair Access, Wine

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