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  5. Hillwood / White Bridge
SOUL, Nashvlle, TN

SOUL

4.0
4
253 Reviews
$30 and under
American
Soul is an immersive, multi-sensory dining experience that will tantalize all senses, invigorate emotions & take guests on an unforgettable dining journey.

Make a reservation

2 people

7:00 p.m.


Booked 47 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    American, Seafood, Pizza Bar
  • Hours of Operation
    Mon–Wed 11:00 am–12:00 am Thu–Sun 11:00 am–2:00 am
  • Phone number
    (615) 813-7685
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress

What 253 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.8Food
  • 3.8Service
  • 4.4Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Nashville

    Hot spot

  • Nashville

    Hot spot

253 Reviews
  1. LaKaylaA

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    overall5food5service5ambience5
    I loved our waitress I loved everything about Soul!

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  2. OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    overall5food5service5ambience5
    I sat in the garden of Eden and it was beautiful it got a little hot up there but the managers and some of the staff brought out fans but the experience was beautiful I celebrated my birthday and the music wa fire the DJ she didn't me a showout Keke that's my name

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  3. OpenTable Diner

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on September 23, 2023

    overall5food5service5ambience5
    Me and my friends had an awesome brunch! We were seated upon arrival and greeted by our waiter very quickly. They food was good and they give you your money’s worth. They grits were very delicious. The bottomless mimosas were a great deal. We enjoyed the music from William Davenport and the whole “Soul” experience!

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  4. ShayK

    1 review

    5.0

    1 review

    Dined on September 22, 2023

    overall5food5service5ambience5
    Great ! Everything was great ! A gem in Nashville. Raquel was amazing . Hookah was great. Decor was great . Vibe was everything !!

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  5. ToiS

    Nashville

    1 review

    5.0

    1 review

    Dined on September 22, 2023

    overall5food5service5ambience5
    Thank you Soul for the best birthday dinner for my sister. Our large party sat in front of the stage and enjoyed every song played by the entertainment. A+ Hostess Keisha was awesome 👌 Thanks again!

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  6. SassNBoots

    Atlanta Metro

    2 reviews

    1.0

    2 reviews

    Dined on September 17, 2023

    overall1food2service1ambience3
    I was disheartened by my recent experience. I'd visited this location previously as a guest of the owner a few months ago along with my family who own a couple of restaurants in Chicago. Although I did not eat at that time, I enjoyed the experience and recommended the location to other family/friends. I patronized the restaurant recently w/ 12 more of my family visiting from out of town for a cousin's reunion. The reservation process and the front-of-house interaction were great. They were personable and it was a limited wait to be seated. Once we were seated the experience took a turn for the worse. We sat for 20 minutes before being greeted by a server. I had to stop a server to ask for someone to come to our table. She informed me that she was our server and asked for someone to bring us water. She took our food and drink order and other employees ran the food to our table. 2 people in my party received cold food, 2 more people in my party received what tasted like spoiled seafood (they ordered fish), 2 more people never received their food and 1 never received their drink. I asked Nicole the manager several times to approach the table so that we could alert her of the issue and she ignored me until the very end. No one apologized for the issues, the ones who never received food ordered 1 drink and no one offered to comp their bill. I was disappointed in the difference in the level of service I received from the first time as a "VIP" guest and my recent visit as a regular guest. I'd hate to think we were dismissed because we were regular guests, but additionally, I observed that Dr. Umar patronized the business earlier that day- I'm sure he received quality service. The lack of customer service and cold food were unacceptable. We were there for 2.5 hours (mostly sitting around waiting for server/manager) and enjoyed about 45 mins of our time there. We were not the only ones to complain that night. Need to work on consistent customer service and hot food.

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  7. Mica

    Nashville

    2 reviews

    vip
    5.0

    2 reviews

    Dined on September 17, 2023

    overall5food5service5ambience5
    Awesome restaurant! Awesome Band. Highly recommend!

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  8. DellyT

    1 review

    4.0

    1 review

    Dined on September 16, 2023

    overall4food5service4ambience5
    Second time there, and I could tell staff didn’t show for work because it took a very long time to get our food…compared to the first visit.

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  9. Chante

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    I brought my sister here from Memphis, TN for her birthday and it was amazing. We enjoyed the food and the live music. The scenes was beautiful and the host was so wonderful. The lamb chops was 🔥🔥🔥We will be back.

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  10. OpenTable Diner

    Memphis

    1 review

    5.0

    1 review

    Dined on September 10, 2023

    overall5food4service4ambience4
    I love it. I love the  environment and the hospitality the service and the restaurant it gave. I would recommend anyone to go there 10/10

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  11. CaseyS

    1 review

    4.0

    1 review

    Dined on September 10, 2023

    overall4food1service4ambience5
    The food wasn’t good & the reservation wasn’t honored. Otherwise the vibe & waitress was on point.

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  12. PrinthiaB

    Nashville

    1 review

    3.0

    1 review

    Dined on September 9, 2023

    overall3food1service5ambience5
    The food was awful 😞,they need a new Chef! The wait staff and ambience are Great!

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  13. OlakunleA

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service5ambience5
    It is a nice and friendly environment. The live band is the bomb, we loved the band so much. Really groovy.

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  14. ChrisW

    1 review

    5.0

    1 review

    Dined on September 8, 2023

    overall5food5service5ambience5
    My wife and I had a wonderful time. The food was great. Hearing live music again was really cool. We will be back!

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  15. AdrienneF

    Nashville

    2 reviews

    2.0

    2 reviews

    Dined on September 2, 2023

    overall2food1service1ambience4
    I’ve been to Soul three times and each time the food we ordered was not good. It tastes microwaved. My daughter tried to eat broccoli and when she bit into, nothing but water came out and the actual broccoli wasn’t even edible. All you could do was chew on it like a chew toy. The food is too expensive for this. Also, I’ve made reservations twice and both times I got there, staff was surprised that I made a reservation and we had to wait to be seated at the last minute and there was still not really anywhere for us a reserved party to sit. It was makeshift. And the staff was frustrated, being smart with us as if it was our fault. Lastly, we came for a watch party that was advertised on social media as Soul having 21 TVs. We got there and the staff was lost again. Wasn’t even sure we could get the tv turned to the game. As a matter of fact, we helped the staff find the channel for the game. Actually taking the remote and finding it ourselves. This was after we had to change tables to get closer to a TV that they could find a remote for. After we moved, we didn’t get waited on for a nearly hour. I absolutely LOVE the ambience in Soul! I love the vibe! But these areas need some serious improvement.

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  16. ChristopherH

    1 review

    5.0

    1 review

    Dined on September 1, 2023

    overall5food4service3ambience5
    Overall great time food was great. Service was kind of lacking based on being rushed throughout the meal, but overall had a great time. Look forward to coming back and enjoying again..

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  17. MsTee

    Nashville

    2 reviews

    1.0

    2 reviews

    Dined on August 27, 2023

    overall1food1service1ambience3
    We made a reservation for 8:15pm and were told their reservation system was down. We were told we could wait or sit in the back . We opted to sit in the back and after that we were forgotten. We ended up leaving. They need to hire better management. Bad service is trickling down from the top. This place could be great but things are not being executed properly.

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  18. John

    1 review

    1.0

    1 review

    Dined on August 26, 2023

    overall1food2service1ambience1
    Reservations was at 6:45 but wasn’t seated until 7:30. Host had to tracked down server just to get us water at 8pm. Only ordered drinks because server didn’t ask if we wanted to place an order until around 8:25. Then we weren’t seated at an actual table. We were seated in front of the band with a small end table that doesn’t move and came to my knee area. Drinks didn’t arrive until 20 minutes later at 8:45. Been at this place for 2 hours by this time. Left around 9:30 couldn’t take the bad service any longer. The band was great though. Had to leave an order food at another restaurant because service was extremely bad. This was our anniversary night and was very disappointed. I even included that it was our anniversary in the reservation. We ate dinner at Hattie Bs since other restaurants were closing after we left Soul. Will never return again.

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  19. BarbaraD

    Nashville

    1 review

    4.0

    1 review

    Dined on August 26, 2023

    overall4food2service5ambience4
    Did not like fish, not sure what it was. It was definitely not catfish.

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  20. OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on August 25, 2023

    overall5food5service5ambience5
    We had a great time! It was our first time. Live music, good food at good prices, nature theme, lively crowd of all ages (no kids when we went on Friday night).

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  21. SparklesS

    1 review

    5.0

    1 review

    Dined on August 25, 2023

    overall5food5service5ambience5
    Came here visiting from STL MO and everything about this place was amazing. Beautiful scenery, music, food, staff. I loved it. Whenever I visit TN SOUL will be my first stop. Keep doing what you all do!

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  22. OpenTable Diner

    Western KY

    21 reviews

    3.0

    21 reviews

    Dined on August 19, 2023

    overall3food3service3ambience3
    This was our first time experiencing Soul. The atmosphere was nice.

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  23. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on August 19, 2023

    overall5food5service5ambience5
    10/10 my friend and I definitely enjoyed our meals and the candy land drink omg AWESOME!

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  24. KapukiO

    1 review

    5.0

    1 review

    Dined on August 19, 2023

    overall5food5service5ambience5
    Had a great time during brunch! It was a Vibe🔥 Music, Food and Service!

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  25. BrittanyP

    1 review

    3.0

    1 review

    Dined on August 19, 2023

    overall3food1service4ambience4
    The vibe in Soul is great! There was live music and it's great for pictures but most of our food came out cold. Not to mention they brought out everything in pieces to the table so everyone was eating at different times. They rushed the food out as if they were bringing out hot food and that was not the case. Other than that everything else was fine but they really need to get that kitchen in order.

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  26. SerethaT

    Memphis

    1 review

    2.0

    1 review

    Dined on August 18, 2023

    overall2food1service4ambience2
    We went because of their live music. While the band leader (who was a their house band) was good, the featured singer was HORRIBLE! The atmosphere (decorations) was just so busy and the food was just mediocre at best. With all that being said, our waitress was great and checked on us several times.

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  27. SherylH

    1 review

    1.0

    1 review

    Dined on August 17, 2023

    overall1food1service1ambience1
    We reserved a table for 715 and was not allowed to get a table. We got there at 6:30 waited until 830 and we left. No one was concerned. No one tried to help we were totally ignored. It was first come first serve so if that’s what it was then that’s what we should’ve been able to do and not to reserve something and then not get what we reserve bad business I had folks coming from Hendersonville Antioch to all come together, and we were totally ignored.

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  28. OpenTable Diner

    Nashville

    1 review

    4.0

    1 review

    Dined on August 16, 2023

    overall4food5service5ambience5
    The drinks were watery. I will stick with beer or wine like I usually do at most restaurants.

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  29. UncleL

    Nashville

    1 review

    1.0

    1 review

    Dined on August 13, 2023

    overall1food1service1ambience1
    Air went out and was not able to get food as stove/oven went out about an hour later. All this in the same day on Sunday, August 13, 2023 was a bit much.

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  30. Bella

    1 review

    1.0

    1 review

    Dined on August 13, 2023

    overall1food1service1ambience1
    My party of 7 was looking forward to experiencing SOUL for the first time. Our reservation was set for 145 PM. We arrived on time and immediately had an issue with parking. Luckily some of my party was able to park across the street. We walked in and loved the decor of the restaurant. However, before we could even look around we were greeted with a wave of heat. We weren’t acknowledged by the host until 2 PM. When I let her know we were there, she said she would “be back.” A couple of minutes turned in 30 minutes. We later found out by the host that the air and WiFi went out which caused a backup. At 245 PM, an HOUR after we arrived, the host tells us that it will be a few more moments and that she will get us a table. I was hoping that at least management would’ve at least attempted to correct the issue

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  31. DEETOPICS

    Nashville

    4 reviews

    1.0

    4 reviews

    Dined on August 13, 2023

    overall1food1service1ambience1
    The first time my book I had a bad experience, but I gave them the benefit of the doubt however, I booked over a month ago and they let a party of 45 take our seats and anyone else that had booked through OpenTable. A couple was waiting from 5:00pm till at least 7:30pm when I was there, maybe longer. I’m so disappointed in our people! I love supporting my own but reasons like this set us back!

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  32. OpenTable Diner

    Miami - Dade

    8 reviews

    1.0

    8 reviews

    Dined on August 12, 2023

    overall1food1service1ambience1
    There was absolutely no parking at this restaurant and staff was unhelpful. Shared parking lot with grocery store.

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  33. Eric

    Nashville

    69 reviews

    vip
    3.0

    69 reviews

    Dined on August 12, 2023

    overall3food2service3ambience5
    This is a pretty cool place to check out - but I will warn you that the music is very, very loud. Probably better for a late night, party type vibe. I would not suggest going here for a casual lunch as you will not be able to hear the person across the table from you.

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  34. OpenTable Diner

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Very nice place, will definitely go back for drinks!

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  35. JacquelineW

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Absolutely, perfect! Can't wait for you expand and open up a restaurant in Columbus, Ohio!

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  36. OpenTable Diner

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined on August 12, 2023

    overall5food4service5ambience5
    The wait staff is attentive and knowledgeable about menu items. I have been there with a party of 2, a party of 4,and a birthday party with 20 guests. The staff adapts and is always accommodating. I like the vibe, the decorations are surreal. When I leave I feel like I’ve returned from another place. This is not the place to go for conversation. You can only hear if someone is speaking in your ear. The music is to be enjoyed. Local entertainer William Davenport performs most Saturday afternoons. He pleased our group of senior citizens, as well as my millennial goddaughter and her friends. They thought I was cool when I took them there when they visited Nashville.

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  37. KimoriaM

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on August 10, 2023

    overall5food5service5ambience5
    GREAT! Food was great BOTH times i came ! vibes was amazing ! 10/10 will recommend

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  38. JalisaH

    Exclusive

    1 review

    5.0

    1 review

    Dined on August 6, 2023

    overall5food5service4ambience5
    Soul was a true vibe!! It was good drinks, food, and music! I will definitely be back. It was a good time. I made reservations for a large group and upon walking in we were seated. The band was a vibe as well as the DJ! Go see yourself!!

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  39. Dnice

    Milwaukee

    3 reviews

    5.0

    3 reviews

    Dined on August 5, 2023

    overall5food5service5ambience5
    Food was great, drinks were OK, price reasonable, staff was nice,friendly and accommodating, atmosphere was a vibe and the live music was AMAZING. Shoutout to Mr. Will Davenport who was the live music

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  40. OpenTable Diner

    Nashville

    1 review

    4.0

    1 review

    Dined on July 29, 2023

    overall4food3service5ambience5
    When we first arrived we had to wait about 15 minutes and I had a reservation. And then we finally got seated . And it took about 15 to 20 mine for us to get a waiter . But the waiter she was sooooo good! We absolutely loved her! So she made the whole experience GREAT!!!! But the vibes were absolutely GREAT! We will be back though . The food was ok . But overall we enjoyed SOUL

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily

FAQs

SOUL does offer delivery in partnership with Uber Eats.

SOUL is rated 4 stars by 253 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 47 times today

Order delivery or takeout

Google Map for SOUL

6317 Charlotte Pike, Nashvlle, TN 37209

Dining areas

Additional information

  • Neighbourhood
    Hillwood / White Bridge
  • Hours of Operation
    Mon–Wed 11:00 am–12:00 am Thu–Sun 11:00 am–2:00 am
  • Cuisines
    American, Seafood, Pizza Bar
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Valet
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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