Star Lounge at Hyatt House Sacramento

Star Lounge at Hyatt House Sacramento reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Richard

   San Francisco5 reviews

   1.0

   Dined on April 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I tried to reschedule for several days before my reservation, with no response, and was charged for holding the reservation. Extremely poor customer service from a place that looks like it’s be great at everything.
   

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2. D

   Davina

   Sacramento2 reviews

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I really wanted to like this place, but was a bit disappointed especially since we booked for our anniversary. The place is beautifully designed, but fell short in the areas that matter most. The wagyu steak was chewy/fatty and was not cheap. The vinaigrette dressing on the strawberry salad didn’t taste like vinaigrette (very bland). The best tasting food we ordered was the bread and butter. The service was insanely slow. And the noise was a bit loud. The only thing that was good was the cocktails.
   

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3. L

   Leslie

   Seattle6 reviews

   4.0

   Dined on March 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

    I have been a few times now and while I absolutely agree in the ambience and the location, unfortunately, I agree with the service and the amount of food you get for the price. It was a little strange for the server to ask us our full order when getting our drinks. It took a very long time to get the appetizers, considering we put the full order in when ordering drinks, and I did notice that they do tend to be shortstaffed. I placed reservations on this app and they have set us for tables larger than what we reserved. Lastly, their desserts. I'm not sure what's going on, but a lemon tart is generally not watery lemon custard in a glass with cookie dust and a meringue on top?? I'm not sure how you're expected to eat a full glass cup of essentially lemon custard with a tablespoon of meringue that doesn't even go with a lemon tart and it's not a tart at all. It is very deceiving, even if it's supposed to be a deconstructed tart. It was a jar of goop 
   

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4. W

   William

   San Diego3 reviews

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely experience with a fantastic ambience. The food and drinks were very good, and parking on the street was convenient b
   

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5. A

   Alisa

   San Francisco2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can't wait to return for another dinner. Everything was exceptional!
   

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6. M

   Matthew

   Unspecified1 review

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   The waygu steak was overcooked imo. And the scalloped potatoes undercooked.
   

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7. D

   Dave

   Sacramento1 review

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We've had cocktails here before and looked forward to booking a birthday dinner for my wife. Clearly a busy Saturday, as we planned. It appeared there was one (?) server for the entire floor. While placing our drink order and an appetizer, the waiter asked if we wanted to place our dinner order. Um, no. This isn't Chipotle, I'm not looking to be out in :20 minutes. Drink order placed, then we waited - and waited. I'm a very patient person - but after :40 minutes of inattention or a check-in, we left. Understaffing may be a problem, but a heads up to set expectations would have been helpful. It's a very nice evening spot, but we'll skip dinner and just visit for cocktails.
   

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8. SF

   SFwanabees

   Sacramento3 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We love the atmosphere and decor of Star Lounge. The drinks are excellent.
   

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9. S

   Steven

   Sacramento15 reviews

   4.0

   Dined on March 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Star Lounge space is a lovely place to enjoy finely crafted cocktails. During our visit the space was nearly full of customers, which made it quite loud. Our server, Julian, was excellent! He regularly checked in on us without being intrusive. The cocktails are some of the best one can get in the Sacramento region. The food was the biggest disappointment. While the flavors of our Mussels Frites were spot on, there were very few mussels and frites - about 8 or 9 of each. For the price, $18, we were expecting to receive twice as many. The Pot de Creme was rich and chocolatey, but the Creme Brulee was rather bland. Because of the beautiful space and excellent craft cocktails, we will definitely return to Star Lounge. However, we won't be ordering food as the price far exceeds the value one receives.
   

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10. j

    joe

    San Francisco5 reviews

    5.0

    Dined on February 21, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Incredible ambiance. Great service. Food was delicious.
    

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