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Sugar Factory American Brasserie - Atlanta, Atlanta, GA

Sugar Factory American Brasserie - Atlanta

3.5
3.5
3784 Reviews
$31 to $50
American

The Sugar Factory brand is an ever-expanding sweet spot, with multiple stores and restaurants around the country

Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers and shakes, all available throughout the day.

An expanded dessert menu, including custom ice cream cones, is available at the new location. From red velvet to Oreo flavored cones, Sugar Factory American Brasserie provides an unforgettable experience for those with a sweet tooth that needs to be satisfied.


For large party reservations (11 or more) please contact :

atlantaparties@sugarfactory.com

Make a reservation

2 people

May 2022
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7:30 p.m.


Booked 190 times today
Private dining

Private dining

Book your next event with us

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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    American, Dessert, Dining Bar

  • Hours of Operation

    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm

  • Phone number

    (470) 428-4395

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Executive Chef

    Chef Keith Levesque

  • Private party facilities

    For all Private Event inquiries please email atlantaparties@sugarfactory.comWe welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    Beshoy Rizk: (855) 222-7583

  • Neighbourhood

    Midtown

  • Cross Street

    1080 Peachtree St NE

  • Parking Details

    Public Parking Lot, Cross Street is 1080 Peachtree St

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 3,784 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.5Food
  • 3.5Service
  • 3.8Ambience
  • 3.1Value

NoiseModerate

Loved For

  • Atlanta / Georgia

    Most Booked

  • Atlanta

    Child-Friendly

  • Atlanta

    Most Booked

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Filters

  1. TM

    TroyM

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    overall5food3service5ambience5

    Cool spot. I wouldn't go there for myself, but if you have kids or a special lady..this is the spot. Orrr to celebrate something special.

  2. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    Fun, vibrant spot in the heart of Midtown ATL. Great service and EXCELLENT desserts!!

  3. MM

    MissMe

    Richmond

    3 reviews

    4.0

    3 reviews

    Dined 4 days ago

    overall4food3service4ambience5

    Extremely expensive. Fun vibe. Not for an everyday outing.

  4. ER

    ElizabethR

    Los Angeles

    12 reviews

    3.0

    12 reviews

    Dined 4 days ago

    overall3food2service3ambience4

    Food was extremely overpriced for what you get. A lot of the things on the menu was not available that was represented online. Prepared to spend $40 per drink. Being a bartender these drinks were worth maybe $10. Food extremely overpriced for the amount you get. Service is extremely slow. We were there for 2 1/2 hours.

  5. DL

    DiamLash

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service1ambience1

    Last time going here.. they have completely fallen off since my last visit (01/2021). Can the food at least taste like what it cost? Why am I paying STK prices for Applebees food? At least give your guest a great experience. Service was dry except the host and the young lady who took our order since we were waiting a long time after being seated. I think 20% gratuity should only be added to parties of 4 or more. I wouldn’t recommend this location to anyone anymore

  6. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Awesome! Friendly staff and good food

  7. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    It was amazing for my first time . I love the food the vibes and the service and everything. I’m happy

  8. M

    Mickey

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food5service5ambience2

    The food/service was great however upscale it's not as far as the pricing plus the black cloth napkins had lint all in it things should be wiped down as well especially when you can see hand prints on the glass where your patrons sit down to eat in the upper level

  9. T

    Tiabell

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    I love the whole experience! Everything was wonderful and I will be back to celebrate many more life experiences there. Love the energy and the vibe.

  10. TW

    TremeiceW

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food3service5ambience5

    The drinks are entirely too high. People hype this restaurant up and it’s not anything like i expected.

  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    Service and food was great

  12. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food1service1ambience1

    This was awful. The food took forever and was adequate at best, it was insanely expensive ($200 for two people who got a drink that shared, a milkshake, salad, burger) AND the service was awful but we couldn’t pick the tip! It was 20% automatically. Not worth the time or money to go here. We will absolutely NOT be back.

  13. SJ

    SashaJ

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food3service5ambience3

    It was a very enjoyable night. The staff were very helpful and great with customer service.

  14. HF

    HaleyF

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    Our waitetress was great! We enjoyed the food and atmosphere.

  15. A

    Anne

    Louisville

    1 review

    2.0

    1 review

    Dined on May 12, 2022

    overall2food2service2ambience4

    The burgers my friend had got nuked and the hostess seemed extra hostile (regular servers were fine!) I don’t think we’d be back we’d try something different.

  16. M

    Mogreezie

    1 review

    1.0

    1 review

    Dined on May 11, 2022

    overall1food1service1ambience1

    Overrated! The food is not worth the dollar. Your better off going to McDonalds. Alcoholic beverage is Not worth $40. The tables and bathrooms were disgusting. It felt like a sticky film was on tables as if they are not cleaned. The service is trash.. not friendly at all… if they automatically include a tip, at least provide some kind of service. Overall was not worth it.

  17. CD

    CaresseD

    Atlanta

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food3service5ambience5

    Zion and his trainee were amazing! They made our experience great ! It was my son Ezra’s 4th birthday and the staff were awesome from the service to the King Kong sundae and birthday festivities my son had a ball and felt really special

  18. HF

    HFizzle

    Orlando

    14 reviews

    5.0

    14 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    It was my wife's Birthday but always keep that to ourselves. The 8oz Steak is the best we have ever had consistently and we have eaten at all the best from Boston to Miami. The Chicken and Waffles was excellent and more than I could eat! We will continue to come back.

  19. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on May 9, 2022

    overall1food1service4ambience5

    Terrible experience.

  20. TG

    TiffanyG

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food4service5ambience5

    I had a great experience and enjoyed my Mother’s Day with my two boys, who also had an amazing time. We were seated about 45mins before our reservation time and the food was brought out promptly. Our server was very sweet, informative, and helpful. Thank you so much for a great first time experience. We definitely enjoyed it!

  21. M

    Mybib7

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service2ambience4

    We waited to long for our food and it was not hot.

  22. MT

    MarshaT

    Atlanta

    2 reviews

    2.0

    2 reviews

    Dined on May 8, 2022

    overall2food2service3ambience2

    The floors are outdated and dirty looking. Food was too salty and order was incorrect.

  23. T

    Teke

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience5

    The waitress was amazing. Food was delicious. The drinks are amazing.

  24. MJ

    MarlyeJackson

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Wonderful hosts, servers, and waitresses. I would definitely revisit

  25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    I love the ambience love the place the service everything

  26. AC

    AmandaC

    Atlanta

    7 reviews

    vip
    2.0

    7 reviews

    Dined on May 8, 2022

    overall2food2service3ambience3

    I don’t need to go there again which must be what most people determine given the high prices on mediocre food and the mandatory 20% gratuity, no matter size of party. Service was okay. Chairs were ripped and taped over. There is no gummy bear chandelier. The “gummy bear” tree is dated and dingy. Lack luster environment.

  27. V

    Vincent

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience4

    Service was horrible, food took forever, wrong orders came out, and it was cold by the time we got it. Service automatically included so no incentive for staff to do anything. Terrible experience

  28. DR

    DaiR

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience3

    Server Lee was great! Everything else was horrible. Food was cold and bland. “Ran out” of salmon an hour after opening. One person in our party is pescatarian and intended to order that meal before we booked restaurant. One meal didn’t come out until 45-60 minutes after entire table finished eating. Don’t order the pancakes - mandatory 45 minute wait they’re dense and dry. Manager Terrence did not remove pancakes but removed late meal and gave small discount on remaining items. We were unfortunately late to next event and could not attend. Considering they ruined Mother’s Day holiday experience, more should’ve been done to accommodate us. Very disappointed. First and last time going. Do not recommend.

  29. G

    Gwen

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    We took my mom there for Mother’s Day. Rico was my server and may I add he was absolutely awesome. He made sure we had everything we needed and when their was an issue with one of my party food he addressed it immediately. I definitely recommend this restaurant and that server.

  30. F

    Franco0124

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Me and my partner had a ball. It was the best, not only that, we met and took a picture with Tammy Rivera(Waka Flocka Wife). The food and drink was the bomb...Its really worth every dollar......

  31. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service1ambience1

    Over priced and the food was not that good. Wasn’t worth it

  32. S

    Sarah

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food3service4ambience4

    Drinks, milkshakes, and experience were great! Would definately come back for that reason. I had the Salmon which was almost to salty to eat. Will be back for drinks and desserts only!

  33. CC

    CheriC

    Atlanta

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Prom night dinner and first experience here. Enjoyed the food, atmosphere and service. Will be back!

  34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Loved it, great experience ❤️

  35. RR

    ReeRee

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food1service4ambience3

    Food was horrible. Was served broken up chicken that looked like a lollipop. Food was cold, bread was hard.

  36. CL

    ChloeL

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food4service1ambience3

    Great food, when we got it, took 1.20hr for it to arrive after I kept asking the server (when she was around) to ask. Took 40mins to get shakes. Food and shakes were worth the $ but not worth the wait. Went for my sons birthday and it wasn’t the experience we were all hoping for. Would I go again? NO. If you haven’t been and have at least 2hrs to sit at a table do it. Overall disappointing.

  37. DJ

    DonnaJ

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Atmosphere was amazing. Definitely give this experience 5 stars!!!

  38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    It was a vibe. Our server Zion was DOPE and real cool. The drinks and food were good and the candy was even better‼️ 10/10 I recommend

  39. UT

    UnknownTaster

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service5ambience3

    The food was salty and nasty and it burned my lips. The milkshake was good. Y’all stay away from the hot chocolate. It’s nasty. Great customer service though

  40. AC

    AvaC

    1 review

    4.0

    1 review

    Dined on May 6, 2022

    overall4food4service4ambience5

    Great experience honestly food was great but I don’t think it was was worth the price. The music and atmosphere was amazing. My only complaint is getting a cold burger😕.

FAQs

Sugar Factory American Brasserie - Atlanta is rated 3.5 stars by 3784 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

May 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
7:30 p.m.


Booked 190 times today
Google Map for Sugar Factory American Brasserie - Atlanta

1080 Peachtree St Atlanta, GA 30309

Additional information

  • Cross Street

    1080 Peachtree St NE

  • Neighbourhood

    Midtown

  • Hours of Operation

    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm

  • Cuisines

    American, Dessert, Dining Bar

  • Dining style

    Casual Elegant

  • Dress Code

    Smart Casual

  • Parking Details

    Public Parking Lot, Cross Street is 1080 Peachtree St

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Chef Keith Levesque

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (470) 428-4395

  • Private party facilities

    For all Private Event inquiries please email atlantaparties@sugarfactory.comWe welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    Beshoy Rizk: (855) 222-7583

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