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Sugar Factory American Brasserie - Atlanta

3.7
3.7
2987 Reviews
$31 to $50
American

The Sugar Factory brand is an ever-expanding sweet spot, with multiple stores and restaurants around the country

Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers and shakes, all available throughout the day.

An expanded dessert menu, including custom ice cream cones, is available at the new location. From red velvet to Oreo flavored cones, Sugar Factory American Brasserie provides an unforgettable experience for those with a sweet tooth that needs to be satisfied.


For large party reservations (11 or more) please contact :

EVENTS@SUGARFACTORYATLANTA.COM

Make a reservation

2 people

October 2021
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7:00 p.m.


Booked 154 times today
  • Dining style

    Casual Elegant

  • Cuisines

    American, Dessert, Dining Bar

  • Hours of Operation

    Mon–Thu 11:00 am–11:00 pm
    Fri 11:00 am–1:00 am
    Sat 9:00 am–1:00 am
    Sun 9:00 am–11:00 pm

  • Phone number

    (470) 428-4395

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Executive Chef

    Chef Keith Levesque

  • Neighbourhood

    Midtown

  • Cross Street

    1080 Peachtree St NE

  • Parking Details

    Valet Parking2 Hr Parking Validation-1010 Midtown Parking Deck Only

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

0 photos

No photos have been uploaded for this restaurant yet.

menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 2,987 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.7Food
  • 3.7Service
  • 3.9Ambience
  • 3.4Value

NoiseModerate

Loved For

  • Atlanta / Georgia

    Most Booked

  • Atlanta

    Child-Friendly

  • Atlanta

    Most Booked

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  1. KB

    KylieB

    1 review

    4.0

    1 review

    Dined 1 day ago

    overall4food4service4ambience4

    love this restaurant!!! had so much fun !!! a little pricy but so worth it!!!

  2. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    Awesome service great food choices

  3. RS

    RhondaS

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    My family and I had a good time, but we did not like the score of B. Our favorite part was the dancing of the waiters and waitresses. The food was good.

  4. OT

    OpenTable Diner

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined 1 day ago

    overall1food2service1ambience2

    The food is very mediocre and expensive. The service was horrible! And they were not busy. The table was dirty. The chairs were dirty and because they are made of cloth the had many stains on them. The service was terrible it took us and hour and a half to get food for 3 people. One of which only ordered a Caesar salad. Someone else had to fill in for our server whom went missing and returned once we complained. I would not recommend this place.

  5. m

    mmurr1

    Atlanta

    4 reviews

    3.0

    4 reviews

    Dined 1 day ago

    overall3food5service3ambience4

    Make a reservation through open table. Food was great, hot and tasty! ordered a cake for my daughter's birthday and it was great!

  6. LR

    LatoyaR

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    It was amazing 👏 😍 i will definitely be back again

  7. OT

    OpenTable Diner

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    overall5food4service4ambience5

    A nice way to end an amazing anniversary weekend. Although all the items on the menu that I wanted had been discontinued, the waiter did an excellent job of making recommendations for alternatives. I had the waffle burger while my honey had the chicken and waffles. I’d definitely go with the chicken and waffles next time but overall it was a great experience

  8. SC

    StaceyC

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food4service2ambience3

    The occasion for our visit was my granddaughter was celebrating her 13th birthday. The waiter told us they had run out of sparklers and could not do the full Birthday celebration per the manager and that he would bring her some ice cream and see what he could do. 30 minutes later we saw them conduct the birthday celebration for 2 separate parties without sparklers but the high energy yelling etc . My granddaughter was disappointed because we drove 6 hours and planned a whole weekend for that experience!! We came in and spent as much as any other patron and so this was a terrible disappointment.

  9. S

    Shameia

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food1service2ambience3

    Had a reservation and had to wait almost an hour. Our table was so close to the next table felt like we were on a double date. The table was sticky and the waitress was in no hurry to clean it. Once she did the table was wet 🤦🏽‍♀️ I did enjoy my drink pricey but it was good. I ordered the calamari and they were salty. Ordered the Buffalo chicken sandwich and the chicken was a patty like what you buy from Walmart. I was not going to pay 16.00 for a $1 mcchicken. I ordered the sugar factory burger and didn’t get it until I was ready to leave. The waitress never came back to see if we needed anything. I was excited about visiting but I will never come back.

  10. TB

    TorieB

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food1service3ambience3

    I booked to celebrate my Daughter's Sweet 16 and we came from out of town. The restaurant ran out of most of there desserts and ran completely out of Birthday Sprinklers. This should never happen. Due to the popularity of this restaurant they should ALWAYS over order to make sure they never run out of anything!

  11. AW

    AWhitt

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food2service2ambience2

    My daughter was celebrating her 13th birthday with her friends, total of 9. We had reservations and waited 1 hour and 15 mins to be seated after the rude hostess basically sat everyone but us. We arrived to the table, I had the manager called again because no one came 10 mins after seating. My daughter enjoyed but I did not and we spent over $600. I expect someone type of response from upper management. Thanks! Unhappy diner!

  12. CL

    ChasityL

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food1service4ambience3

    The hamburger did not have any seasoning on them at all. The music was too loud you couldn't hear yourself talk.

  13. S

    Sheryl

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food1service4ambience2

    Food was not seasoned and just nasty, however, the drinks are the delicious! Prices for food was way too high for poor quality! Next time I'll go full and just order drinks!

  14. NM

    NadineM

    Atlanta

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Very surprised to see folks of all ages, race and the ambiance catered to us all!

  15. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food5service5ambience5

    Everything was amazing from the moment we arrived until the special birthday dance at the end our servers were great, food was amazing drinks were excellent! Lol. Would recommend anyone to celebrate there

  16. NB

    NakiaB

    Atlanta

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    I had a good experience, as always @ Sugar Factory. Thanks to the staff, food and family-friendly atmosphere.

  17. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Great great atmosphere!! Enjoyed my food and drink , definitely will go again

  18. YH

    YolandaH

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food2service3ambience4

    Not enough workers but I see that a lot since the pandemic.

  19. JK

    JamieK

    Dallas

    21 reviews

    vip
    3.0

    21 reviews

    Dined 4 days ago

    overall3food2service2ambience4

    Very loud music (expected). Huge desserts and drinks. Mediocre food but huge portions. Very understaffed.

  20. KM

    KMorales

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service1ambience4

    I had a reservation at 7:30pm for a birthday dinner. It was after 9pm and our food wasn’t out yet. Our waitress rarely checked on us and when we did finally receive our food at almost 10pm it was cold! Limited number of available drinks and food options. The inside looked great, but overall I would not come back or recommend to anyone. My entire party of 8 was extremely disappointed by the entire experience.

  21. SW

    ShawndaW

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food2service1ambience1

    It was horrible I would never go back . I absolutely would not recommend!!!

  22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    It was great!!! Thanks

  23. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service4ambience1

    Nothing special about this place. Food was mediocre. They didn’t have any steaks at the time I attended, or any beer which was pretty wild. Maybe it was the location but I wouldn’t go here again. A waste of $80. I did leave the young man 20% because it’s not his fault. Management should do better w this location.

  24. KB

    KimB

    Atlanta

    4 reviews

    vip
    3.0

    4 reviews

    Dined on October 17, 2021

    overall3food1service4ambience3

    The food was mediocre but the kids loved the experience. Server was really nice and friendly. I would come back just for the drinks and deserts not the food.

  25. LD

    LindaD

    1 review

    5.0

    1 review

    Dined on October 17, 2021

    overall5food3service4ambience4

    Had a great time! We booked a restaurant to celebrate a kids birthday before traveling back out of town and he had a blast.

  26. TN

    ThuyanN

    1 review

    5.0

    1 review

    Dined on October 17, 2021

    overall5food5service4ambience5

    sooo much fun and great drinks and great food, we had a great time like usual

  27. DW

    DonyielleW

    Memphis

    1 review

    5.0

    1 review

    Dined on October 16, 2021

    overall5food3service5ambience5

    The vibe and energy was through the roof!! I can’t remember out waiter name but he was awesome! Black guy with dreads!!

  28. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on October 16, 2021

    overall5food5service5ambience5

    Today’s dining experience was awesome. My husband and I were in Atlanta for our anniversary. I made a reservation three weeks ago. We arrived 30 minutes early and were greeted by the host and she seated us shortly after. Our waitress was very attentive. Our appetizers were hot and fresh. Our drinks were huge and did not disappoint. Our main dishes didn’t take long to come out. Everything was well seasoned. The service was superb. We will definitely be returning.

  29. PM

    PMSall

    1 review

    4.0

    1 review

    Dined on October 15, 2021

    overall4food5service2ambience4

    The food was very good , the ambiance was, the service was not up to par, the sever seemed to overwhelmed.

  30. CG

    ChristineG

    1 review

    2.0

    1 review

    Dined on October 15, 2021

    overall2food1service1ambience1

    I mentioned it was my son’s 16th birthday and nothing was done. He also rested a milkshake that came without a straw. The waitstaff was no where to be found to ask for one. Went to the bard and they handed us a small narrow straw. His burger was not good as the bottom bun was in 2 pieces and couldn’t pick it up to eat it. Also, a piece of chocolate cake was ordered and it was not brought to us. The music was far too loud to engage in any conversation as well as hear the waitstaff. Our meal for 4 was not worth the price. Disappointed, especially to celebrate a birthday.

  31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 15, 2021

    overall5food3service5ambience5

    Really nice ambience but the food is just okay. Deserts are amazing…

  32. LT

    LeonettaT

    Atlanta

    1 review

    1.0

    1 review

    Dined on October 14, 2021

    overall1food1service1ambience5

    The hype was the reason for going. Planned on getting one signature bowl drink, knew it consist of 1% alcohol vs 99% juice. Didn’t buy. The regular Long Island took 20 minutes to make/brought to table. Server walked away for several minutes between bringing menus, bringing water, taking order. Half of party received their plate, the other half received their plate 10 mins later. Rather crowded establishment with tables & chairs. Entrance needs revamping. Music consist of a few foul language, and full of kids. Ordered fire Cheetos burger, dry!! Shrimp pasta my mom ordered, 5 large shrimp. Had to ask for refills on water & was served carbonated water. That was strange. Valet was super cool.

  33. S

    Shun

    1 review

    5.0

    1 review

    Dined on October 12, 2021

    overall5food5service3ambience5

    Server was too busy. Had to request assistance from another. Fries came out cold. Food was taken from table that wasn't suppose to be.

  34. TS

    TishaS

    1 review

    3.0

    1 review

    Dined on October 12, 2021

    overall3food4service1ambience3

    Upon arrival for our reservation we were told to wait on the side with Many other guest. My family nor were the other guest acknowledged for about 40 minutes The workers kept walking by but said nothing. Didn't ask if we needed help. Check us in for our reservation no acknowledgement whatsoever.

  35. OT

    OpenTable Diner

    E. Tennessee

    1 review

    1.0

    1 review

    Dined on October 12, 2021

    overall1food1service3ambience3

    Was in Atlanta for a visit, and the restaurant was highly recommended. The following were areas observed during the visit: Waiter: He was awesome and catered to our needs, polite, and attentive. Cleanliness: The floor was dirty and sticky, and not what we expected from a popular place to dine in. Food: Myself and my daughter ordered burgers and asked for the meat to be medium. It came out well done and dry. Overall: The place was a good place to try out, as a one time visit. The price definitely DOES NOT represent the food quality, or the cleanliness of the establishment. The food was subpar and something you could expect from a lower end restaurant chain as far as quality. The food presentation was okay.

  36. CC

    CorinthiaC

    1 review

    4.0

    1 review

    Dined on October 11, 2021

    overall4food4service4ambience4

    The food was good but the prices could be a little lower especially the drinks

  37. KH

    KiambaH

    1 review

    1.0

    1 review

    Dined on October 11, 2021

    overall1food3service1ambience1

    Food and drink too expensive and surprised taxes, I didn't like it and they forgot about my bday after I told them 3 times and reserved a table.

  38. JS

    JorgeS

    1 review

    5.0

    1 review

    Dined on October 11, 2021

    overall5food5service5ambience5

    Server with blonde hair was awesome. My daughters first time there and they loved it. Loved it so much they want their birthday party there. See y’all soon.

  39. KB

    KimberlyB

    1 review

    4.0

    1 review

    Dined on October 11, 2021

    overall4food4service4ambience4

    They were out of vanilla ice cream which made it difficult for our party and birthday girl! How do you run out of vanilla!!???

  40. MS

    MiahS

    1 review

    3.0

    1 review

    Dined on October 11, 2021

    overall3food3service3ambience3

    We only ordered desserts. One cheesecake and two milkshakes. Everything came out a different times. Gratuity was added automatically.

FAQs

Sugar Factory American Brasserie - Atlanta is rated 3.7 stars by 2987 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

Make a reservation

2 people

October 2021
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Mon.
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7:00 p.m.


Booked 154 times today
Google Map for Sugar Factory American Brasserie - Atlanta

1080 Peachtree St Atlanta, GA 30309

  • Cross Street

    1080 Peachtree St NE

  • Neighbourhood

    Midtown

  • Hours of Operation

    Mon–Thu 11:00 am–11:00 pm
    Fri 11:00 am–1:00 am
    Sat 9:00 am–1:00 am
    Sun 9:00 am–11:00 pm

  • Cuisines

    American, Dessert, Dining Bar

  • Dining style

    Casual Elegant

  • Dress Code

    Smart Casual

  • Parking Details

    Valet Parking2 Hr Parking Validation-1010 Midtown Parking Deck Only

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Chef Keith Levesque

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

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