Sullivan’s Steakhouse - Detroit

Sullivan’s Steakhouse - Detroit reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Annette VIP

   Detroit15 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   One of our guests ordered a very expensive bottle of wine, not knowing the value. The table decided not to have the server open and serve the wine and asked to have it taken back. The restaurant refused and charged our party for the wine. Our party left the expensive bottle of wine and told the server that we would take it up with our credit card company. The server called us a half an hour after we left the establishment insisting we come back and pick up the bottle of wine. The food at the restaurant was amazing and the service up until that point was very good. We are very disappointed that the server would not take back a bottle of wine that was never opened. 
   

   Is this helpful?

2. M

   Michael

   Detroit1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Horrifying service. I would never go there again.
   

   Is this helpful?

3. N

   Nathaniel

   Detroit2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food could have been a bit more seasoned and fresh. Had to send the lobster Mac back because it seemed to be old and dry. Waiter could have been a bit more attentive, patient, and knowledgeable when it came to the dining experience.
   

   Sullivan’s Steakhouse - DetroitResponded 2 days ago

   Thanks for the review, Nathaniel. We're sorry to hear that your dining experience at Sullivan’s Steakhouse - Detroit didn't meet your expectations. We strive to provide our guests with the freshest and best-prepared dishes, and it's clear we missed the mark during your visit. We appreciate your feedback about the seasoning and the lobster Mac, and we'll certainly take this into consideration as we continuously strive to improve. We hope you'll give us another chance to impress you in the future. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

   Is this helpful?

4. J

   Jeff

   Detroit1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely appalling! I have had better service at local diners. Sullivan’s should remove their brand name asap. Every aspect was lacking of high end quality.
   

   Is this helpful?

5. D

   David VIP

   Detroit19 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prior to going, we heard mixed reviews so we went skeptically hoping for a better experience. Unfortunately sometimes those experiences happen. Clearly, it wasn't ours. The atmosphere was lovely, food was delicious, our server, Jaquanda M, was amazing! She was cordial, patient, and very friendly, and dutiful...she did not miss! It was Mother's Day so the food was a bit delayed, she advised us and apologized as well. The wait was worth it though! Our meal choices were: cheesesteak eggrolls, iceberg lettuce salad, filet mignon, pan seared chilean sea bass, and herb brick chicken; shared sides were mashed potatoes and brussel sprouts. Shared desserts carrot cake and strawberry cheesecake Everyone in our party was thoroughly satisfied. The experience was wonderful and we will definitely choose Sullivan's again!
   

   Sullivan’s Steakhouse - DetroitResponded 2 days ago

   Hey David, Thank you so much for taking the time to share your experience at Sullivan’s Steakhouse - Detroit. We're thrilled to hear that you enjoyed our atmosphere, food, and service. We apologize for the delay in serving your meal, but we're glad it didn't impact your overall experience. We appreciate your kind words about our staff and are glad that you found their service to be excellent. We're looking forward to welcoming you back soon. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

   Is this helpful?

6. A

   Annessa

   Detroit2 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   My waitress was excellent. The hostesses were horrible. From the time my family and I walked in they were rude. I wish I could recall their names. It was Mother’s Day and I’m sure they were, busy but the rudeness was unreal. It was as if they wanted to ask why were we there. The steaks were decent but the sides were undesirable.
   

   Is this helpful?

7. J

   John VIP

   Detroit60 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Chaos. Had two different waitresses just to get us water and drinks. The one Who ended up with was okay. They seemed understaffed and it showed. Food was very slow coming out for not being that busy for a Mother’s Day. Food was average. Bland. Sides are good size. Shareable for sure. Flowers for the girls was a nice little touch. I had to move glasses to end of table for them to be taken away. Solid menu. Wish it was a better experience in every way. Manager had his hands full. Dod take the time to talk to us briefly.
   

   Is this helpful?

8. C

   Carmen

   Miami4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for my birthday and staff went above and beyond
   

   • 

   Sullivan’s Steakhouse - DetroitResponded 2 days ago

   Hi Carmen, We're thrilled to hear that you chose Sullivan’s Steakhouse - Detroit for your birthday celebration and that we could make it a memorable one for you! It's wonderful to know that our staff went above and beyond to make your visit memorable. Your kind words truly mean a lot to us. We look forward to welcoming you back for more celebrations. Warm regards, The Management Team
   

   Is this helpful?

9. M

   Melanie

   Detroit1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Vanessa was very kind, professional, honest, patient, warm and inviting. She ensured our experience was amazing and memorable! We will be back soon!
   

   Is this helpful?

10. A

    Alexis

    Chicago1 review

    1.0

    Dined on May 2, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 5

    Food was terrible. Waiter was very nice. Would not go back. Manager was rude.
    

    Is this helpful?