Tapworks Bar & Grill - Coomera
Ordered the risotto which turned out to be plain rice and chicken curry, even the waiter said it looks like plain rice and said sorry
Had a group of 7 guests. No greeting by any staff member, found and seated ourselves to a table we booked. One meal was completely wrong and another meal came out as everyone else was finishing eating. No one checked on our meals or acknowledged us when we left.
The food has always been excellent. The staff are very helpful and quick to serve.
I love the selection of beers and the help I received from the staff on which beers to try. I felt the food was a little on the dear side for pub style food but the ambience was great and everybody in my group had a great night.
Took an hour to get our food and it was cold. No one helped us find our table that we reserved
It was Valentine's night so maybe they weren't used to being so busy, but we booked a table and still had to wait a while to be seated. We ordered 6 small bite plates and only received 5 as they forgot about the 6th plate and it took a long time to come. When they arrived the food was nice but dry and the duck spring rolls were that yucky we didn't eat them. There were 3 toilets to use, one of them being a disabled toilet....and the toilet seats were missing on the other two toilets so I had to use the disabled toilet being a female. Such a shame as I expected a really nice experience
Overpriced pub food, actually I've had better pub food than that. Our local club offers steak chips and salad for $12.95, I paid $24.00. Parmy was the saddest I've ever seen.
I wouldn't recommend it not because it was completely bad but there are a lot better places by far.
Yes i would recommend Tapworks, ..... the service was great, but i would recommend that they don't order steaks, two of us ordered med well and we both got med rare, returned to kitchen to get steaks cooked as ordered, one came back very well done and the other was still almost rare and the mushroom sauce was just watery lumpy gravy. We will be back again but will choose wisely when ordering food this time.
Food was great, drinks were fantastic, service was good and it was an awesome night!!
Celebrating our daughters birthday we went here for the first time. Excellent service from Julian and the rest of the upstairs crew.
Nothing was a bother, food was hot, quick and delicious. Love all the options at the bar...especially Mudhouse Sav Blanc on tap!
Thank you for helping make our celebration a great one.
Great range of beers, friendly staff, food is a bit hit and miss. Good atsmophere outside.
Decent food, average prices, amazing service! Nothing was too much trouble. Beer sample paddles were a hit at our table. Would definitely return.
We had partners birthday on Saturday night!! The food and cocktails where great!! Great value also we will be back!!
The food and service were very good. Only thing lacking is that there was no dessert menu , which was such a shame especially after having a rich meal something sweet would have gone down a treat.
Booked a table but all that was available was down stairs in the bar and outside and it was cold outside ..we had to leave
My partner and I actually stumbled across Tapworks Coomera two weekends ago and loved it so much that we arranged a get together with a handful of friends back there. Everyone LOVED the food and we are already planning another trip back. I have food allergies and both times the staff have been so wonderful and understanding- very very appreciative and cannot wait to go back
Excellent service, always great food, great vibe. Cannot complain at all
We had 8 people. 2 families. I ordered three plates for $28 - Pork Belly, Calamari and Pulled Pork Corquettes - they were all AMAZING! Kids had 2 x nachos and 1 x fish. Another order was 1 kilo of wings which were fine and we had a main as pork belly which was fine although it looked the same size as my plate of pork belly. We had a gluten free order where you have NO options for Gluten free which in this day and age is really disappointing. So my friend ordered the steak with coleslaw, the lady took off the chips and salad and then charged for coleslaw - this is a bit wrong isn't it? My husband ordered the steak with ribs, started eating the ribs first and they were COLD, like cold to the bone and his steak was blue, worst cooked steak I"ve ever seen actually for medium rare. The staff and manager were AMAZING - thank you so much for your help and resolving the situation. All our food besides the gluten free options and the cold ribs was great. Can be a little pricey to go all the time but we like it. Could have some music playing for more of an atmosphere.
Great selection of beers on tap as well as meals to select from. Meals were efficient brought out and great customer service.
It seems like a great place to hangout and drink.. however, the food itself was so disappointing! :( my partner got a steak and you couldn’t even taste it was steak, it was horrible. I had a chicken schnitzel and it was rubbery and hard to chew :( felt like a waste of $60.
Despite the restaurant being busy, the staff were very attentive and friendly. The food, drinks and atmosphere were great. We all look forward to coming back.
Great food, fast service and friendly staff. Have been multiple times and have always been satisfied with their service.
Food & service usually good!
Worst meal I have ever had. Was my sons birthday and was very disappointed. Steak was extremely small and over cooked and the salad was wilted. Service was appalling and I will never ever return. Ended up going somewhere else to eat after.
Great food at reasonable prices. Couldn’t fault the food. Service left a little to be desired but nothing too terrible.
Always great service, especially when you know the waiters and they know you!
Great place. Only negative is beer prices. But we will be back
On arrival - waited for a long time to enquirer about our reservation staff chose to ignore us and kept working behind bar.
Table service - unfriendly, I helpful, tried to clear table before we had even received our main meals. The staff seemed inexperienced and lacked customer service skills (perhaps not trained properly). Also tried to present us with meals and at that stage we hadn't even ordered. Seemed to be offended when asked to reset the table. Constantly gave our party of six that they wanted us to finish up asap.
Bar service - Growler not available (broken). Two out of six drinks were not what was ordered.
Food - Prawn and avo sAlad (no prawns) Pumpkin Salad plenty of lettuce not much else. Other meals were cooked OK generous serving.
Overall a very disappointing 1st time visit.
Oh dear, we arrived at 7pm for a birthday celebration for 5. I’m unsure how long this place has been open, but the wait staff, excepting the supervisor, seem to be learning on the job. It took about 20 mins to order food and drinks and then the problems started. The food arrived 45 mins later, but no signs of the beer tasters sets We asked the waitress for 5 small plates for the share platters, she told us she only had 4 ! . Yes really. . Lol so we asked where were the beer tasters, to be told they ran out of glasses but wouldn’t be long. Yes. The tap pub ran out of glasses, good thing we paid for them first. Finally arrived 15 mins later. The beer was great, the food pretty much like maccas, except it took so long to get to us. It didn’t look that busy either, maybe three quarter full. So the only concession offered was abject apologies, that’s it. Sorry guys, the place looks like the real deal but you need a service manager and lessons in service.
Decent size food portions, but they couldn't give me a takeaway box for leftovers due to 'health and safety', which was a bit disappointing as we had loads of chicken wings left over. Food was nice though but table size was a little small.
Good value meals although menu for kids drinks was confusing and they ended up only offering a large glass (bit much for my young ones). Small bites very tasty, as was the beer they recommended to try.
Friendly bar and waiting staff. We were sat outside iplay so the ambience wasn’t too great.
The food was pretty average and 3 out of the four dessert cocktails were undrinkable as they were very sickly tasting. They certainly didn’t taste anything like the description.
Great food and selection of beers. Great value as well
Best chicken wings on the Gold Coast, so tasty and yummy!
Drinks orders were either wrong or took over 20 mins to get to us. Food orders got doubled up and were half wrong. Food was nice though and value was good. We were seated outside and it needed some music or ambience to make it feel like we werent sitting in the middle of the shopping centre.
Food was great, beer selection was good, music was nice but highlight was the effort the manager put in to looking after us. She felt like service was not adequate and went out of her way to help. We were so impressed.
The staff all though being new are friendly and helpful
I was served Raw Chicken for my meal I was not very well compensated, a free beverage was offered but no refund of my meal etc. I was apologised thankfully by the waitress but the chef not taking responsibility and coming to apologise I thought was a little tackless,
The prices are fair but obviously getting raw meals are unacceptable,
Hoping that they will improve but I am currently not happy with the establishment.
Understandably chaotic on opening weekend with long waits and general confusion. However, the food was so disappointing! Paying for a $16 burger and being presented with Macdonalds packet cheese and chips that were unpalatable - and lukewarm. Its actually quite difficult to mess up a simple burger with fries , so well done I suppose. Unfortunately we were not alone, with others leaving meals half eaten. On the positives, the beer was great ! Hopefully the food quality will improve soon as the location is great.
Hi Toni, It was a very busy opening weekend! Thanks for joining us and im sorry you the food was not up to standard. I have spoken to our head chef and executive chef and is looking into the issue. We have had great feedback on opening night (some teething issues) and hope you join us again in the coming weeks. Our menu is having a slight tweak next week. Thanks again!
The menu was average, didnt even have fish and chips as a pub fav. Que up to order food was terrible as it went through the diners. Food quality was average apart from the salmon. Staff were hopeless didnt know what they were doing, couldnt cope. We waited half an hr for second half of a 10bar beer sampler then had the wrong one brought to us, had it taken away again only to have same back twice more before eventually probs after an hour getting the correct order, too much inexperience and lack of training
Hi Marcia, Thanks for review and we have taken your feedback onboard. Being opening weekend 3 of our 4 eftpos terminals were down (this was on NAB side and no tech available) and caused an unnecessary line through our venue as the only working eftpos machine was causing this. I agree with your fish and chips being a pub favourite and we will reprint the menus next week and include this amongst a few other. Our beer samples system has been improved and wont happen again.