Terrasse- Fairmont Chateau Laurier

4.3
513 reviews
CAN$31 to CAN$50
Canadian

About

La Terrasse is closed for the season. We look forward to welcoming you back next summer!

Ottawa’s hidden gem offers scenic views coupled with patio favourites, cocktails, sangrias, chilled wines and local beers. For outdoor lovers and patio goers, there's no better way to spend a summer's afternoon. Ottawa's best patio boasts incredible views of the Parliament Buildings, the rolling Gatineau Hills and the Ottawa River.

Please note:
• In the event of inclement weather, your reservation is subject to cancellation or waitlist
• Reservations will be held for 15 min past your reserved time; please call the hotel to make us aware of any delay of arrival
• Reservations of 8 people or more require a credit card to guarantee your table
• Please enter through the front of the Hotel where you will be asked a few screening questions and we will take your temperature
• Parking is limited and there is no parking privilege with your reservation

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 513 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
Food
4.2
Service
4.6
Ambience
3.8
Value
Noise · Moderate
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n
nancyo
1 review
Dined on October 11, 2021
Overall5Food4Service5Ambience5

Beautiful view, cozy next to the fireplace, savoury food… excellent choice for a relaxed evening out.

Terrasse- Fairmont Chateau Laurier
Responded on October 13, 2021

We are so pleased that your visit to La Terrasse was an enjoyable one. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
Washington DC
1 review
Dined on October 11, 2021
Overall3Food3Service2Ambience5

Service was a little slow. Food was okay — I’ve had better at La Terrasse before.

Terrasse- Fairmont Chateau Laurier
Responded on October 13, 2021

Thank you for sharing your valuable feedback with us. We hope to welcome you back to Ottawa's 'castle' one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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SG
SimonG
Edmonton
1 review
Dined on October 8, 2021
Overall3Food5Service5Ambience2

good service and food, but there's was some foul odours (eg wastewater smell) that came once every 2-3 air draft. We thought this might have been temporary, but we ate there twice during our stay at the Fairmont, and both time we kept getting those ball smells. They need to fix this... as it was really annoying. Note: both time we ate on the southern side of the terrasse, might be better on the northern side.

Terrasse- Fairmont Chateau Laurier
Responded on October 12, 2021

Dear Simon, Thank you for sharing your thoughts with us. You can rest assured that we take your comments to heart and will have our Maintenance team investigate the area! We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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c
carolynm
San Francisco
3 reviews
Dined on October 7, 2021
Overall5Food5Service5Ambience5

Such a beautiful spot for a lunch. The food is absolutely delicious a bit pricey but well worth it.

Terrasse- Fairmont Chateau Laurier
Responded on October 12, 2021

Dear Carolyn, Thank you for sharing your compliments with us. We hope to see you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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EK
ElizabethK
1 review
Dined on October 2, 2021
Overall3Food4Service3Ambience2

Charged for drinks that we sent back…didn’t expect that.

Terrasse- Fairmont Chateau Laurier
Responded on October 4, 2021

Dear Elizabeth, We regret your disappointing experience and hope you give us the chance to regain your trust by returning one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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L
Loves2eatwell
1 review
Dined on October 2, 2021
Overall4Food4Service5Ambience5

Great food well served in a very comfortable, scenic outdoor space.

Terrasse- Fairmont Chateau Laurier
Responded on October 5, 2021

We are pleased that your visit to La Terrasse was an enjoyable one. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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M
Mdanocla
1 review
Dined on October 1, 2021
Overall2Food3Service1Ambience4

Service waa not good at all!! Food was ok, but the view and ambience was great!!

Terrasse- Fairmont Chateau Laurier
Responded on October 4, 2021

We regret not meeting your expectations on this occasion. We do hope you return one day, allowing is the opportunity to regain your trust and loyalty. Sincerely, Gregory Voge Director of Food & Beverage

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O
vipOrengo
Toronto
14 reviews
Dined on October 1, 2021
Overall1Food1Service1Ambience4

The Fairmont is a 3-star hotel at best. Their flagship restaurant has burgers on the menu. The prices are atrocious. $21 for grilled lettuce (I’m not kidding – that was actually on the menu). Cocktails are $20. We walked out after seeing what crap they had and how expensive the crap was. While we were seated, it took 20 minutes just to get a glass of water. The waitress was old and very crabby.

Terrasse- Fairmont Chateau Laurier
Responded on October 4, 2021

We sincerely regret the disappointing experience during your visit to La Terrasse. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Gregory Voge Director of Food & Beverage

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k
kmotay
Toronto
1 review
Dined on September 27, 2021
Overall3Food4Service3Ambience3

The food was good just the service was a little slower than expected.

Terrasse- Fairmont Chateau Laurier
Responded on September 30, 2021

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Patrick Vincelette Director of Rooms

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MP
MagdalenaP
1 review
Dined on September 26, 2021
Overall5Food5Service5Ambience5

I had a very good time on Sunday. The food was lovely, great ambiance and excellent service. Wonderful place to have lunch, enjoy the great view of the river and feel alive again.

Terrasse- Fairmont Chateau Laurier
Responded on September 27, 2021

Dear Magdalena, We are delighted that your visit was an enjoyable one and we hope to see you again soon. Sincerely, Gregory Voge Director of Food & Beverage

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P
Patricia
Montreal
1 review
Dined on September 25, 2021
Overall5Food4Service4Ambience5

Wonderful location, beautiful terrasse, excellent service, interesting menu,
but too many wasps !

Terrasse- Fairmont Chateau Laurier
Responded on September 27, 2021

Dear Patricia, We are delighted that you enjoyed your visit. (minus the wasps!) We hope to see you again one day soon. You may be pleased to know that we are working with our pest control partners to determine an eco-friendly solution. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

Salmon and Mathew were great :)

Terrasse- Fairmont Chateau Laurier
Responded on September 27, 2021

We are delighted that your visit was an enjoyable one! We hope to welcome you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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J
Jenneh
Toronto
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

spectacular view, and the best virgin mojito! next time I'm going for dessert as I was stuffed from the veg burg.

Terrasse- Fairmont Chateau Laurier
Responded on September 27, 2021

Dear Jenneh, It is always such a pleasure to receive compliments from our guests. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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JJ
JaiJai
1 review
Dined on September 25, 2021
Overall3Food4Service5Ambience3

Great customer service. Very expensive food. The avocado toast pricing is excessive.

Terrasse- Fairmont Chateau Laurier
Responded on September 27, 2021

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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M
Mimi
1 review
Dined on September 24, 2021
Overall3Food1Service3Ambience5

While the venue itself and view were spectacular, the noodle bowl dish was bland and the propane heater that turned off was not replaced nor were we given the opportunity to change seats beside another heater (there were vacant seats). While the waiter was very pleasant, it seemed like she was the only one working and could not check on us often.

OT
OpenTable Diner
Toronto
2 reviews
Dined on September 23, 2021
Overall5Food5Service5Ambience5

We had an amazing evening on Sept 23 2021 having drinks at La Terrasse at the Fairmont Château Laurier, while we visited Ottawa. Our server was amazing, checking on us in the rain and recommending a delicious dessert (flourless chocolate cake). Then, while we were waiting for the rain to let up in the lobby to walk back to our hotel (unfortunately we cannot yet afford to stay at the Chateau) the bellman was chatting with us and graciously let us borrow two umbrellas to bring back the next morning. That was so generous and unexpected, considering we weren’t hotel guests and just had visited the restaurant. We look forward to the day we can stay at the Chateau Laurier. Amazing customer service. (We returned the umbrellas the next morning 😉)

Colin & Julianne

Terrasse- Fairmont Chateau Laurier
Responded on September 27, 2021

Dear Colin & Julianna, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
vipOpenTable Diner
Toronto
9 reviews
Dined on September 23, 2021
Overall4Food4Service4Ambience4

Good !!!!!

Terrasse- Fairmont Chateau Laurier
Responded on September 24, 2021

Thank you for sharing your rating with us. We look forward to seeing you again soon. Sincerely, Gregory Voge Director of Food and Beverage

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V
Veronique
Ottawa
1 review
Dined on September 19, 2021
Overall5Food5Service5Ambience5

Vers Nice food
Super staff
Beautiful place and view

Terrasse- Fairmont Chateau Laurier
Responded on September 21, 2021

Dear Veronique, It is always a pleasure to receive compliments from our guests. We look forward to welcoming you again soon. Sincerely, Gregory Voge Director of Food & Beverage

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JW
JoanW
New York Area
1 review
Dined on September 19, 2021
Overall4Food5Service5Ambience5

The staff for the most part were exceptional and they provided us with a wonderful dining experience. The hostess however, did not appear interested in what she was doing. Despite having emailed the restaurant earlier when making our reservation to request a quiet spot with a view as it was our 34 wedding anniversary, the hostess walked into the area, motioned to a table overlooking the parking entrance. The rest of the staff had all wished us a happy anniversary so clearly they had all been informed of the occasion. We reiterated our request to have a different table and then she parked us in front of the bar (again a high traffic noisy area). We waited for her return. in the meantime a server appeared but was unable to make the change only saying the hostess was responsible. I had to walk back into the hotel to let her know that the table was unacceptable. There were a number of open tables to which she could have directed us to initially. None were waiting for other reservations. She walked back and directed us to an open table that had the view we were looking for as well as being more peaceful. It was not the best start to our evening but fortunately the rest of the staff and the food made up for the poor start

Terrasse- Fairmont Chateau Laurier
Responded on September 21, 2021

Dear Joan, Thank you for taking the time to share your review with us. While we are delighted that you enjoyed your visit to La Terrasse overall, we are extremely disappointed to read of the disappointing encounter you had with the Hostess. We have re-briefed the team on the importance of service excellence and guest engagement. We are pleased that this did not mar your anniversary celebration and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food and Beverage

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OT
OpenTable Diner
Montreal
3 reviews
Dined on September 18, 2021
Overall3Food3Service2Ambience4

Very small portions for the price. Slow service because of lack of employees.

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

We regret not meeting your expectations on this occasion. We hope you return one day, allowing us the opportunity to regain your trust and loyalty. Sincerely, Patrick Vincelette Director of Rooms

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T
vipTristan
Ottawa
9 reviews
Dined on September 18, 2021
Overall5Food4Service4Ambience5

Great ambiance and experience with a good cocktail selection.

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

Dear Tristan, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

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EB
EmilieB
1 review
Dined on September 18, 2021
Overall3Food3Service1Ambience2

You know the feeling when you go out to eat and there's a moment when you know the meal would have been more pleasant at home? We asked for cream to go with our coffee and when it finally came, both our coffees were cold. My husband's Eggs Benedict were overcooked, not runny at all. We had asked the waitress to turn on the pillar heater next to our tables (others were on) and that never happened - we were uncomfortably cold during the whole breakfast.

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

Dear Emilie, We sincerely regret the disappointing experience during your stay with us. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms

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ES
EvelynS
1 review
Dined on September 17, 2021
Overall2Food2Service4Ambience3

Food unfortunately was cold but otherwise all was quite nice

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

Dear Evelyn, We regret your disappointing experience with cold food served to you on La Terrasse. This is certainly not acceptable to us and we do hope we have another opportunity to better serve you one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
Ottawa
6 reviews
Dined on September 17, 2021
Overall5Food5Service5Ambience5

Osur server Dave was awesome! He checked in on us to make sure all was ok. We loved the food and overall service A+!

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

We agree that Dave is one of the best in the business. He will be pleased that you took the time to recognize his wonderful service. We look forward to seeing you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
vipOpenTable Diner
Vancouver
5 reviews
Dined on September 17, 2021
Overall3Food3Service3Ambience4

Menu change resulted in many items off limits for me with fish/ shellfish allergy- noodle bowl with mushroom broth has fish in broth and cauliflower pakora deep fried in same oil as fish- service slow- took approx 1 hour to actually get food- lost ability to then ride bike along river on sunny day

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

We regret your disappointing experience on La Terrasse. However, we do hope we have another opportunity to better serve you one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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L
Lynn
1 review
Dined on September 17, 2021
Overall1Food1Service1Ambience1

We were so disappointed. We arrived 5 minutes before our reservation, had to wait 15 minutes to be seated. Sat for 15 minutes without any acknowledgement that we were there. It was busy and very short staffed. So, we left. Cannot comment on the food as we did not eat. It has always been a favourite and special place for us. We will likely not return.

Terrasse- Fairmont Chateau Laurier
Responded on September 20, 2021

Dear Lynn, We regret your disappointing experience on La Terrasse. Please rest assured that your experience is certainly not typical of our usual high standard. We do hope you return one day, allowing us the chance to regain your trust. Sincerely, Gregory Voge Director of Food & Beverage

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1
1sadfoigras
Toronto
3 reviews
Dined on September 16, 2021
Overall2Food1Service3Ambience4

The moules and fries arrived cold- the wine sauce tasted like water, at least half the moules was so dried out, they would not come out of the shell...
the waiter was very apologetic - and really very nice - they have major problems in the KITCHEN - I'll come back post covid - totally not worth it...

Terrasse- Fairmont Chateau Laurier
Responded on September 18, 2021

Thank you for your feedback. Our mission is to make moments out of memories and on this occasion it seems we fell short. We will share your comments with our team in order to improve our offering going forward. -La Terrasse Management

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EL
ElizabethL
Toronto
3 reviews
Dined on September 16, 2021
Overall3Food3Service1Ambience5

Although an incredible view of Parliament Hill, the canal and Ottaea River, this service left us feeling shorted.

Terrasse- Fairmont Chateau Laurier
Responded on September 18, 2021

Thank you for taking the time to share your experience with us. We strive to offer service that matches the ambiance and your feedback will help us to ensure we are always at that level. -La Terrasse Management

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EB
ElizabethB
1 review
Dined on September 16, 2021
Overall5Food5Service5Ambience5

Amazing Service!
Our hostess Angelina was formidable in seating us on the terrace, ensuring we were comfortable. Our sever Nicole followed with impeccable knowledge of the menu and noted allergies. She check in with us to ensure we were okay. The cauliflower pakora is the BEST we’ve ever had! Compliments to the chef! See you all again very soon!!!

BS
BobS
1 review
Dined on September 15, 2021
Overall5Food5Service5Ambience5

The staff was exceptionally friendly from the front door of the hotel to the whole restaurant staff
A really enjoyable evening
Thank you

Terrasse- Fairmont Chateau Laurier
Responded on September 17, 2021

Dear Bob, We agree that we have the best colleagues in the business. Thank you for your compliments and we hope to welcome you again soon. Sincerely, Patrick Vincelette Director of Rooms

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KS
KenS
1 review
Dined on September 15, 2021
Overall5Food5Service5Ambience5

Stayed at the Chateau Laurier to celebrate our anniversary as well as to promote my book A Tangled Triangle (on Amazon).

Architecture and ambiance was wonderful. Staff friendly and professional.
We ate at the Terrasse Restaurant and thoroughly enjoyed the food, the view of Parliament and the Ottawa River and Locks.

We had the steak frit (AAA beef) cooked to perfection, with a nice salad and great fries. We will return.

JG
JacquesG
1 review
Dined on September 14, 2021
Overall4Food4Service5Ambience5

Location, service and food options are very competitive in value. Always enjoy a meal at the Chateau Laurier.

Terrasse- Fairmont Chateau Laurier
Responded on September 15, 2021

Dear Jacques, We value your loyal patronage and we look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage

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C
Charlandjuna
1 review
Dined on September 12, 2021
Overall4Food4Service3Ambience5

It was a lovely evening however it did take us a while to get served.

Terrasse- Fairmont Chateau Laurier
Responded on September 14, 2021

Thank you for taking the time to share your thoughts with us. Guest comments are vital to ensure that we maintain the highest levels of service. Rest assured that we take your comments to heart and hope to welcome you again soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
Ottawa
4 reviews
Dined on September 12, 2021
Overall4Food4Service4Ambience5

Such a beautiful patio with a view. Slightly over priced cocktails and food for quality but would be a lovely date spot.

Terrasse- Fairmont Chateau Laurier
Responded on September 14, 2021

Thank you for taking the time to share your valuable feedback and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
Toronto
3 reviews
Dined on September 12, 2021
Overall5Food4