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The Boathouse at Short Pump, Richmond, VA

The Boathouse at Short Pump

4.3
4.3
2280 Reviews
$31 to $50
Seafood
We consider Short Pump our dry dock location, offering the same impeccable service and distinctive experience as our waterfront restaurants only housed in the convenience of Short Pump Town Center. We invite you to take a break from shopping to enjoy some of Richmond’s best locally-sourced favorites.

Make a reservation

2 people

7:00 p.m.


Booked 16 times today
Experiences are available.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Seafood, Contemporary American, Steak
  • Hours of Operation
    Mon–Thu 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm Sun 10:00 am–9:00 pm Brunch Sun 10:00 am–2:45 pm
  • Phone number
    (804) 360-7200
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Josh Robinson
  • Private party facilities
    The Boathouse at Short Pump Town Center will feature a VIP dining room for up to 12 guests. This special space, with wireless internet and a flat-screen for presentations, also boasts classic details including an antique chandelier, white washed brick, distressed wood flooring, and a vintage fireplace and mantel. Reservations for this exclusive private dining room are accepted for groups up to 12.
  • Private party contact
    Anne Roy: (804) 744-2545
  • Neighbourhood
    Richmond
  • Parking Details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Private Room

    US$5.00 per person

    Prepaid

    Multiple dates available
    Tucked behind frosted glass doors, and accommodating parties up to 10 beneath an impressive chandelier, our Owner’s Table offers the private dining feel your group has been looking for. Traditionally we have not guaranteed seating, but now through OpenTable Experiences, we are able to set aside a few of our best tables each night. The $5/pp fee reserves seating at one of these tables. Reservation fee is non-refundable.

What 2,280 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Loved For

  • Richmond

    Good for business meals

2,280 Reviews
  1. Heather

    Richmond

    1 review

    4.0

    1 review

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Expensive but yummy, the server we had wasn’t the best but the other servers made up for it

    Is this helpful?

  2. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress “ Caro “ was wonderful, helpful and kind. The seafood was absolutely amazing.

    Is this helpful?

  3. CherylB

    Richmond

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was the first time there, and we had a fantastic dinner!

    Is this helpful?

  4. OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Tiffany, our server was wonderful! Food was great.

    Is this helpful?

  5. Elizabeth

    Richmond

    4 reviews

    vip
    5.0

    4 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great meal! Awesome service and the vibe was fun. Look forward to going back very soon.

    Is this helpful?

  6. Mady

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I came to celebrate my birthday with my mom for lunch and it was a wonderful experience! Amazing food and delicious dessert. Sweet tea was on point too! Highly recommend

    Is this helpful?

  7. machettk

    Richmond

    103 reviews

    vip
    3.0

    103 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Disappointed in the overall experience, the food was ok, not worth $31 for the harvest bowl and added shrimp that cost $11 for 5 small shrimp. I can buy a bag of extra jumbo shrimp at Costco for that amount of money…food was mediocre, took a long time to be served, that was the case for everyone given that the staff was short staffed. They did they best they could and most likely an off night; we may or may not try again not worth the amount of money paid even with the 20% off…server was vibrant and joyful and she did the best she could given the circumstances.

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  8. Thomas

    Richmond

    21 reviews

    vip
    4.0

    21 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Good food! Thanks for removing the 20 percent fee

    Is this helpful?

  9. MaggsG

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    We had the sweetest server, but we didn't see her very much. We were not in a hurry and enjoying ourselves, but the length between "check-ins," getting drinks and food was longer than it should have been. The food was good, not great, and overpriced IMO. I had the shrimp and grits which were a little soupy and bland. A few had the crab cakes and they were delicious. One friend had a chicken entree that was so salty they had to return it, and it took forever for a replacement dish. Its a beautiful restaurant, nice staff, but we didn't see enough of them, and overpriced.

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  10. mohamed

    Richmond

    19 reviews

    3.0

    19 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    The %20 service discount is appreciated however when food came fries were barely warm and it took 1/2 h to get our desert after being orderd

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  11. AmyS

    Richmond

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    We had a reservation and were seated right away, however we waited almost 20 minutes for water and menus. We also barely saw our server was never offered any refills and rarely checked on. The food was okay had the salmon it was a little salty and the dessert was not that great. I would not recommend

    Is this helpful?

  12. Truefoodie

    Richmond

    4 reviews

    vip
    5.0

    4 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent fresh oysters! Our steak was cooked to perfection but the lobster tail was overcooked to resemble rubber seafood. That would be the only complaint. Everyone enjoyed their meal and we had great service from Tiffany.

    Is this helpful?

  13. SarahP

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on February 17, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    I enjoyed my experience. It may have been too loud because multiple times I had to ask for lime wedges on the side. I stopped asking when he didn't bring it out.

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  14. OpenTable Diner

    Washington DC

    7 reviews

    2.0

    7 reviews

    Dined on February 17, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3
    Food was mid at most, jalapeño hush puppies salty and no kick, calamari needed seasoning. best thing was the oysters but so much shell was coming off.

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  15. Richmondwahoo

    Richmond

    8 reviews

    3.0

    8 reviews

    Dined on February 16, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2
    Food tasted good, but wasn’t very hot. The establishment was noisy and we had a lot of foot traffic by our table that was otw to private dining room. For the price and reputation we were disappointed.

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  16. Rodamezc

    Richmond

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Celebrated my mom's 84th birthday. Went from a party of 6 to and was accommodated. Great food (as always) and great service. Thanks for having us.

    Is this helpful?

  17. AmateurFoodie

    Richmond

    8 reviews

    4.0

    8 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Excellent service! Last time we came here it was 2020 and lots has changed for the better! The food was much improved from what I remember. They have a great 3 course meal if you get there between 4:30 and 6 M-F. The protein is a bit on the small side but has great flavor and seasoning. We had crab dip and calamari to start. For dinner, crab cake and shrimp and fries. Last course was a wonderful bread pudding with pecans that I split but may not ever again.

    Is this helpful?

  18. MimiW

    Richmond

    1 review

    3.0

    1 review

    Dined on February 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5
    The chicken pasta noodles didn't have any flavor to it. The steak was good, pricey but good. Service was a little slow but very polite. Every staff member I saw was very nice too. The wine was delicious. Overall 4 out of 5

    Is this helpful?

  19. TyrroneH

    Richmond

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good and service was excellent. A wonder date night. There was music playing I loved it.

    Is this helpful?

  20. OpenTable Diner

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing service by our waitress Emma. The live music was such a great touch. Food was absolutely amazing, especially good because they were so busy & the food was still on point.

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  21. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious. Service was impeccable. The live jazz was entertaining. Our Valentine’s Day at Boathouse was great!

    Is this helpful?

  22. OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I went at 2. I love that it wasn’t crowded at all & i got a lovely window seat with sunlight. The food was good and came out quick.

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  23. OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on February 14, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Everything was amazing except for the wait time for the food. Other than that I loved it here

    Is this helpful?

  24. EP89

    Los Angeles

    1 review

    5.0

    1 review

    Dined on February 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for a birthday, they added a signed birthday card to the table which was a very thoughtful touch. Myra, our waitress, was amazing and very attentive!

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  25. JEFFREYG

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on February 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service by Kayla, and the brunch, steak and eggs, was absolutely delicious!

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  26. AndyC

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on February 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    Great food, lively atmosphere. Seems our server was covering too many tables so didn't see them very often. but overall the service was very good.

    Is this helpful?

  27. Flash718

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service, ambiance, and food were great. I'm looking forward to returning. My steak was cooked, perfect, and tender. The crab cakes were flavorful and cooked just right.

    Is this helpful?

  28. JoeyW

    Richmond

    1 review

    4.0

    1 review

    Dined on February 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    All the food was delicious...seasoned just right. Waitress was on top of everything. Portions are very slim tho. Oyster rockefeller, I could barely tell it was an oyster there. Mussels were extremely tiny. Crabcake was the size of a pool ball. Shrimp were the only thing that were decent size. Good dinner overall...but for $200 I wanna be full and have to-go box

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  29. OpenTable Diner

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding experience all around! Our waitress Ashley was fantastic and look forward to having her as our waitress next time we stop by!

    Is this helpful?

  30. Suemills

    Richmond

    8 reviews

    3.0

    8 reviews

    Dined on February 9, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    We went specifically for crab cakes and they were disappointing. No where near as good as Rockets Landing location. It was not lump and all filler. Service was fine.

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  31. OpenTable Diner

    Richmond

    1 review

    1.0

    1 review

    Dined on February 2, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    Steak was completely overcooked. 20% service fee? No thanks.

    Is this helpful?

  32. LynnH

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on January 21, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    We have eaten at the other Boathouse restaurants and truly enjoyed the food. This one can not compare. The food was absolutely subpar, not worth the money, cold, and the service as slow.

    Is this helpful?

  33. moniquej

    Richmond

    1 review

    4.0

    1 review

    Dined on January 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food and good service. Good waitress. Will diffenitely be back

    Is this helpful?

  34. OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kelsey was great. She made sure to always check on us. We were happy to celebrate my husbands birthday with you.

    Is this helpful?

  35. RReaves

    Richmond

    49 reviews

    vip
    5.0

    49 reviews

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food and drink high quality. My wife and I took our friends for a belated birthday get together. Drink at the bar, then a fine meal. As always the seafood is unbeatable. The only negative was the tip situation. The Boathouse called ahead of the reservation to confirm a 20% tip automatically added to the dinner, and our waitress also stated the same at the beginning of our meal. But not so at the bar, where I left a generous tip only to find when I look at my receipt that 20% was automatically added at the bar as well - no warning!

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  36. ScottS

    Los Angeles

    3 reviews

    vip
    2.0

    3 reviews

    Dined on January 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Overall disappointing brunch. Food was either under or overbooked generally although there were some bright spots (appetizers and soup). Service tried hard and was friendly but erratic. Bottom line is just much better options out there

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  37. TerH

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on January 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great dining experience. Service was good. Food was fantastic.

    Is this helpful?

  38. OpenTable Diner

    Richmond

    4 reviews

    3.0

    4 reviews

    Dined on January 12, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    The food and the service has declined. We went out to grab dinner before our son headed back to college and we were disappointed. Our waitress was trying her best but she must’ve said “of course” 60 times during our dinner. The crab cakes were not good, the mashed potatoes tasted like they sat on my plate under a heat lamp for hours. The peel and eat shrimp had huge veins of brown going up the back…clean that up! Salads were good and the cucumber mock-tail was nice

    Is this helpful?

  39. KristiC

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on January 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4
    Great food, especially enjoyed crab cakes and shrimp and grits. We had to wait quite a bit for our server which wasn't so good but we enjoyed our food and time together in this clean, beautiful contemporary restaurant.

    1 person found this helpful

  40. DavidK

    Richmond

    1 review

    5.0

    1 review

    Dined on January 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Enjoyed the brunch. We had a meeting of the brother's minds (ate while discussing the family issues.) Our waitress (Amanda) was fantastic. She never once interupted our discussion, instead, waited patiently for a break in discussions. The food was great. Not too much; not too little. My only comment would be to put a window screen on the upper window panes to reduce the glare. Please tell Amanda the Koegle boys said "Thank You" for being our attendee (as she was far more than a waitress). Thank you to The Boat House!

    1 person found this helpful

Safety precautions

  • Cleaning & sanitising

    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Boathouse at Short Pump using the Order Online button. The Boathouse at Short Pump also offers takeout which you can order by calling the restaurant at (804) 360-7200.

The Boathouse at Short Pump is rated 4.3 stars by 2280 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 16 times today
Experiences are available.

Order delivery or takeout

Google Map for The Boathouse at Short Pump

11800 W Broad St, Unit 950, Richmond, VA 23233

Additional information

  • Neighbourhood
    Richmond
  • Hours of Operation
    Mon–Thu 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm Sun 10:00 am–9:00 pm Brunch Sun 10:00 am–2:45 pm
  • Price
    $31 to $50
  • Cuisines
    Seafood, Contemporary American, Steak
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    None
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Josh Robinson
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (804) 360-7200
  • Private party facilities
    The Boathouse at Short Pump Town Center will feature a VIP dining room for up to 12 guests. This special space, with wireless internet and a flat-screen for presentations, also boasts classic details including an antique chandelier, white washed brick, distressed wood flooring, and a vintage fireplace and mantel. Reservations for this exclusive private dining room are accepted for groups up to 12.
  • Private party contact
    Anne Roy: (804) 744-2545
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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