The Glass Monkey

The Glass Monkey reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kim

   Edmonton2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We decided to go here for Mother’s Day brunch as me and my husband went here for dinner a couple years ago and the food and service were fantastic! I don’t know what happened from then to now but it’s totally a different experience. It’s unfortunate because we are all about trying to support local independent restaurants. First of all, they didn’t have enough staff (maybe 2 servers?). We waited 1hr and 15 minutes before our food came out and when it came out it was below average. Presentations was awful didn’t look appealing and the taste was meh. My breakfast was to come with potatoes, but out came French fries?? Anyways, it’s unfortunate, but we won’t be back.
   

   Is this helpful?

2. R

   Rick

   Edmonton5 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked an 11 30 am reservation for mothers day. Stood at the door and was ignored. Finally was sat, was told water was coming , none came. Saw that everyone around us was waiting for service or food. Went and asked the manager how long for service and how long a wait for food as we had children with us. He would not answer me. There was a table by the door that told me they have been waiting for 1 hour and 45 minutes still no food. Went back to our table to find the people that were sat after us were having a food order taken. We felt we did not have the time to wait. We left, they were disorganized and ruined our brunch. I will never go the that resturant again. Totally unprofessional.
   

   1 person found this helpful

3. B

   Barb VIP

   Edmonton6 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   What a gong show on Mother’s Day. Table was dirty. Took forever to get orders taken and drinks served then we waited for an hour and a half for our food. I asked what was wrong and they said 4 people called in sick so they only had 2 in the kitchen. The place was packed with others at the door. One of the servers kept bringing us plates and asking if they were ours. Food was cold and not that great when I got it. I will think twice about going here again.
   

   Is this helpful?

4. L

   Larry VIP

   Edmonton19 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Was surprised this time as we have been there in the past and the service was very good. This time we were put in the corner and were forgotten about. The lady did apologize for it and do get a bit better but still not the way it should be specially when it was not busy. Maybe new staff not sure. The drinks and food were very good so that will keep us going back.
   

   Is this helpful?

5. J

   Jacqueline

   Edmonton7 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, friendly service, nice environment and tasty food. I highly recommend it.
   

   Is this helpful?

6. S

   Shelley VIP

   Edmonton7 reviews

   4.0

   Dined on April 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was good - no one else in the place. Menu is stapled together, different sizes of photocopied papers - very strange. First two choices of wine were not available, other guest ordered beer off the menu - not available. Service was good although we had to repeat our order several times before it was understood (it wasn't totally strange just two people wanted to share a salad but each wanted their own entre). Everyone's food was very good but not great - for the price I expected better.
   

   Is this helpful?

7. P

   Peg

   Edmonton8 reviews

   2.0

   Dined on April 4, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was average Not the same as it was before it changed ownership
   

   Is this helpful?

8. A

   Akiko

   Calgary1 review

   2.0

   Dined on March 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food wasn’t bad but overly priced. We went for the Sunday brunch at 10:00 am. We ordered egg bennedict with soft eggs but eggs are hard cooked. It was dissatisfied. Also all the time costumers are only us. I think this place is good for dinner but not for brunch.
   

   Is this helpful?

9. M

   Mark VIP

   Edmonton32 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good service and quite a selection of options… didn’t have everything but was very tasty what I got… place has improved I can tell, and was pretty busy for this night
   

   Is this helpful?

10. c

    connie VIP

    Edmonton4 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We live coming to The Glass Monkey. Always fantastic food, service and atmosphere 😊
    

    Is this helpful?