The Keg Steakhouse + Bar - Waterloo
Ordered well done and got pink meat.
We had an amazing server. Very friendly and knowledgeable. She enjoyed the fact that we were celebrating our break up!
It was a first for her.
I’ll definitely be back!
My fiance and I both enjoyed our meals. We will definitely be returning.
Service needs an upgrade though. Appetizers weren’t presented appealing and the server couldn’t care half the night
Our seat was not the greatest. Our server wasn't very attentive to our table. Had to wait awhile for refills on drinks even water.
We always ask for potatoes with bacon. Normally they are great! Real bacon is used and mixed in. This time it was bacon bits in a small dish. Wasn't very good. We usually love it at the Keg but this time wasn't as good.
Would like to have been closer to the front as we were way in the back
The Keg has always been one of my favorite restaurants and again, did not disappoint!!
Very good food start to finish. A little dark in there as always and the booth a little tight for four people but oh so good!
The service was great and the food was delicious. We had an issue with our reservation but the individuals working did their best to problem solve and only had us waiting for a few minutes.
We experienced excellent service at this location, everything was perfect! We were seated in a quiet location, there was minimal noise, nice dim lighting and we didn't have to look for our server when we needed her. The restaurant manager kept periodically checking the dining room and clearing plates/bringing bread to tables as necessary so people weren't waiting.
Our server Charlie was phenomenal and made our anniversary one to remember- thank you
We were looking for a nice place to celebrate my Dad’s and Husband’s Birthdays. We had to choose in the city of Waterloo and my parents recommended The Keg. We’ve never been to this location. What a fabulous experience! Our waitress was such a fabulous personality! She made the night perfect. Food was great as it always is at any Keg. The beef short rib was a nice surprise on the menu along with the rest of our choices. Thank you again for two pieces of Birthday Cake. That finished a perfect evening. Thank you again and would return while in town.
As always the Keg was outstanding! The people who work there are all polite and friendly. Our server was excellent!! I just can't say anything bad! We don't go on a regular basis but when we do we are never dissappointed. Our dining experience is great....not to noisy so that you can enjoy a great conversation with your dining partners. We love sitting by the fireplace,it makes it so cozy! The menu has a great selection, and the wine list is great too! We did not have dessert as we were full from appetizers and our dinner but what they offered for desserts looked delicious! I do highly recommend it for just a casual dinner or a special occasion!
Great service and good food . We had a reservation and the table was ready early and service was quick to get our drinks.
We thoroughly enjoyed ourselves the other night - the food was excellent and service was great. It is a little noisy but not a problem.
My husband and I hadn’t been out in a very long time. Our service was amazing. We had casually mentioned our prime ribs were s but dry and the manager and waitress went above and beyond to make our experience perfect. :)
We have been to this restaurant several times before so we did know what to expect for food / service / value. I was disappointed with the reservation made via OpenTable, I made a special request for a quiet table as my wife is struggling with the effects of a concussion. This request did not get transferred as we were placed out in the open instead of a booth. They did move us to a booth at our request which we were thankful for, but 5 minutes later they joined all the tables near us and a large loud group came in. As this was was our first night out in months we didn't let it ruin the night but it did put a damper on it.
Amazing kind service, very fast service. When asked about why we came, I stated that I had received a raise however, we just wanted to come out as well. We were suprised to be given a complimentary dessert to celebrate the raise. It was delicious.
My husband had a fabulous steak, but the vegetarian options are lacking, I know that the Keg is well known for their meat entrées but not everyone eats meat.
Our server seemed rushed, I've had much better service and when I asked about vegetarian options she said there was only one on the menu and yes that's it!
The food was delicious, the lighting and atmosphere were romantic and easy on ones eyes, the service was professional and the server we had was nice and attentive. Would go back for a special occasion!
Keg is a fav of ours,we like it because we know what to expect.We always leave full,one of these days I am going to leave room for dessert..lol
Food always delicious and cooked exactly how you want it. The staff are super courteous and on point.
the keg is consistently excellent. I take my kids there to celebrate birthdays. One orders medium, one orders rare and the other well done and they always come out exactly as ordered. I can't afford to go all that often but I highly recommend the Keg for any and all special occasions.
Birthday. Wonderful service and food
Everything was perfect! Food was amazing, great food and amazing service! Not cheap, but worth the money!
Excellent service. We had a lovely evening. We will come again.
Delicious food, fantastic service, a Happy New Year dinner!
We went to The Keg for my husband's birthday. Our server Tonya, was a delight. She was attentive but not intrusive. When we asked to share a salad, she divided it onto two plates--lovely! The food was delicious and sooo good that we had no room for dessert. Tonya however wondered if perhaps we would like a slice of "birthday" cheesecake to take home and enjoy later. She certainly contributed to making our dining experience enjoyable. The only concern we had was the noise level; but that also shows that it is a busy, thriving eating establishment :) Well done, Keg.
Food and service was great! Music was appropriate for the bar area but found it too loud and energetic in the dining room to have a comfortable conversation.
Great steak. Need to have a reservation or be prepared to wait.
Great food, great service, great atmosphere. It was quite pricey, but would definitely recommend.
Best meal we've had in a long time. Margarita was also outstanding and very reasonably priced. Definitely will return.
Amazing food! Have to order the seafood!
We have been to other Kegs what made this one different was Brittany's attitude and service. Brittany's customer service was top notch and because of her we look to dinning at this location in the near future.
We had a great night! Everyone in our group enjoyed the food tremendously and our waitress Sam did an excellent job making sure we were all taken care of in a friendly, timely manner.
You can always rely on the Keg for an excellent steak!
The service was excellent and the food was delicious. The complimentary dessert to celebrate a birthday was a nice surprise. The only drawback to the restaurant is that it is extremely noisy!! Hard to carry on a private conversation
The Keg has the best garlic cheese bread in the world and the Billy Miner Pie is to die for.