The Keg Steakhouse + Bar - Waterloo
Awesome service and meal! Love The Keg!
The Keg is consistently spot on. I've never had a bad meal, and don't expect I ever will. Steaks are always cooked perfectly?
Took my tween daughter to this restaurant. Staff was wonderful and I was delighted they had a kids menu with good food on it for under 12 years old.
Staff were very kind and went out of their way to make us feel welcome
We were in the St Jacob's/Waterloo area for a huge Home Hardware convention. Previous years, we always had issues getting a reservation for dining on the Monday evening of the convention as everything gets very booked up in town. I was pleased to make our reservation on OpenTable. They emailed to double check we'd still be coming the day before. Everything was flawless/ food was delicious/ service was excellent. We'll be back next year!
Food was delicious. Service was fantastic. Ambience with lighting was great!
Good food and service!
Our food was wonderful, service was amazing and my daughter loved her special drink for her 16th birthday. Overall a wonderful experience.
The ribs i had were great, but it was very loud and it took a very long time to get a bill
Server was super nice. Food was delicious. We would certainly return.
I haven't been to the keg in about 10 years, and this location in about 15. My experience this time around was great!
The food was fantastic, cooked exactly as ordered. I had the prime rib, as did my boyfriend, and the other couple had steak and ribs. All were great!
The restaurant was a bit dark, but each table had a small light that did the trick for reading. Once it got a bit busy (we had a reservation for 5:30 pm, so it picked up as the evening went on), it did get a bit noisy, and the tables were a bit close together.
Our server was good, she was polite and expedient when she came to the table, however we were ready to order and she told us she would give us more time, and then left before we could stop her. Otherwise it was fine.
We always go to the Keg expecting a large bill, and this was the case. In terms of value, the food is fantastic, but it can break the bank, so this certainly can't be an every week meal option. It was about $40-$50 per person (all adults).
Overall, it was a great experience, and I probably won't wait 10 years to go back, but I will need an extra special occasion to go!
The music was to loud almost couldn't hear my dinner companion. It is great they gave a special free treat for your bday. Food was great and so was our server.
Ordered medium well and given a significantly undercooked steak closer to rare. My partner ate and when they were finished my food arrived again not cooked medium well.
The steak wasn’t on par with what I’m used to at the Keg
Had amazing service, food came out promptly and cooked to perfection. A great place to celebrate my daughters birthday, and we of course shared the delicious cake for dessert.
Always great food! Love that you can make reservations and I will be back again and again!
The steak is very well prepared and the quality was great. Appetizes could certainly improve but the dirty Martini made up for it.
Parking is very poor at this location
Very loud but this is expected as it is a large restaurant but it doesn't stop you from enjoying an intimate conversation with your guests.
They are awesome at making sure my celiac disease requirements are met. I so trust this restaurant. Thanks.
Great place and great service, this was our second time we have been here both for anniversary (25th and 26th) and would recommend to everyone.
Took Mother-in-Law for her birthday and we were treated like gold. Mike, our server, was funny and warm but never intrusive. The food was of very high quality -- portions are huge so it was good to bring doggie bags home. Wine selection was solid. The birthday cake with candles was a lovely and unexpected touch! Delicious and generous. I had asked that we be seated in a section that was a little quieter so that we could all hear one another, and we were. It was very busy, but never too loud. This location of the Keg really nails it!
Ordered well done and got pink meat.
We had an amazing server. Very friendly and knowledgeable. She enjoyed the fact that we were celebrating our break up!
It was a first for her.
I’ll definitely be back!
My fiance and I both enjoyed our meals. We will definitely be returning.
Service needs an upgrade though. Appetizers weren’t presented appealing and the server couldn’t care half the night
Our seat was not the greatest. Our server wasn't very attentive to our table. Had to wait awhile for refills on drinks even water.
We always ask for potatoes with bacon. Normally they are great! Real bacon is used and mixed in. This time it was bacon bits in a small dish. Wasn't very good. We usually love it at the Keg but this time wasn't as good.
Would like to have been closer to the front as we were way in the back
The Keg has always been one of my favorite restaurants and again, did not disappoint!!
Very good food start to finish. A little dark in there as always and the booth a little tight for four people but oh so good!
The service was great and the food was delicious. We had an issue with our reservation but the individuals working did their best to problem solve and only had us waiting for a few minutes.
We experienced excellent service at this location, everything was perfect! We were seated in a quiet location, there was minimal noise, nice dim lighting and we didn't have to look for our server when we needed her. The restaurant manager kept periodically checking the dining room and clearing plates/bringing bread to tables as necessary so people weren't waiting.
Our server Charlie was phenomenal and made our anniversary one to remember- thank you
We were looking for a nice place to celebrate my Dad’s and Husband’s Birthdays. We had to choose in the city of Waterloo and my parents recommended The Keg. We’ve never been to this location. What a fabulous experience! Our waitress was such a fabulous personality! She made the night perfect. Food was great as it always is at any Keg. The beef short rib was a nice surprise on the menu along with the rest of our choices. Thank you again for two pieces of Birthday Cake. That finished a perfect evening. Thank you again and would return while in town.
As always the Keg was outstanding! The people who work there are all polite and friendly. Our server was excellent!! I just can't say anything bad! We don't go on a regular basis but when we do we are never dissappointed. Our dining experience is great....not to noisy so that you can enjoy a great conversation with your dining partners. We love sitting by the fireplace,it makes it so cozy! The menu has a great selection, and the wine list is great too! We did not have dessert as we were full from appetizers and our dinner but what they offered for desserts looked delicious! I do highly recommend it for just a casual dinner or a special occasion!
Great service and good food . We had a reservation and the table was ready early and service was quick to get our drinks.
We thoroughly enjoyed ourselves the other night - the food was excellent and service was great. It is a little noisy but not a problem.
My husband and I hadn’t been out in a very long time. Our service was amazing. We had casually mentioned our prime ribs were s but dry and the manager and waitress went above and beyond to make our experience perfect. :)
We have been to this restaurant several times before so we did know what to expect for food / service / value. I was disappointed with the reservation made via OpenTable, I made a special request for a quiet table as my wife is struggling with the effects of a concussion. This request did not get transferred as we were placed out in the open instead of a booth. They did move us to a booth at our request which we were thankful for, but 5 minutes later they joined all the tables near us and a large loud group came in. As this was was our first night out in months we didn't let it ruin the night but it did put a damper on it.
Amazing kind service, very fast service. When asked about why we came, I stated that I had received a raise however, we just wanted to come out as well. We were suprised to be given a complimentary dessert to celebrate the raise. It was delicious.
My husband had a fabulous steak, but the vegetarian options are lacking, I know that the Keg is well known for their meat entrées but not everyone eats meat.
Our server seemed rushed, I've had much better service and when I asked about vegetarian options she said there was only one on the menu and yes that's it!