The Lobby Lounge and RawBar

4.4
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29 reviews
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CAN$31 to CAN$50
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Sushi
The Lobby Lounge and RawBar at Fairmont Pacific Rim is open from early morning until very late; the perfect destination for a group gathering at the communal tables, or an interactive experience at the sushi counter. Named Vancouver’s first 100% Ocean Wise sushi destination by the Vancouver Aquarium, The Lobby Lounge and RawBar at Fairmont Pacific Rim has become renowned for its innovative presentation and quality of ingredients and features signature items such as one-of-a-kind sushi rolls, donburi bowls, and a lunchtime favourite – the Bento Box. The team also recommends Omakase (chef’s choice) - a ‘surprise and delight’ element that enables the chefs to create a unique experience for our guests. Conveniently situated in Coal Harbour, we are located at the intersection of Burrard and Cordova, a short walk from Canada Place, Vancouver Convention Centre, cruise ship terminals and the sea bus.

Special Offers

New Year's Eve Special Menus & Offers

Celebrate the New Year's at The Lobby Lounge! Reservations from 9pm include reserved seating, choice of a featured small plate, midnight bubbles and live music for $139 per person. All holiday pricing excludes applicable taxes and gratuity. Please contact vprdining@fairmont.com for reservations.

Tuesday, December 31, 2019

What 29 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
Food
4.2
Service
4.3
Ambience
3.8
Value
Noise · Quiet
100% of people would recommend it to a friend
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DI
Vancouver
25 reviews
Dined on November 27, 2019
Overall5Food5Service5Ambience5

Great atmosphere, food and live music.

The Lobby Lounge and RawBar
Responded on December 2, 2019

We are thrilled to read that you really enjoyed your experience in The Lobby Lounge and RawBar. We hope to have the opportunity to welcome you again soon! Sincerely, Stas Anikin Manager, The Lobby Lounge and RawBar

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h
Vancouver
19 reviews
Dined on November 15, 2019
Overall3Food4Service2Ambience3

Great place to dine on someone else’s expense account! Very fresh fish, nicely prepared. But Vancouver offers many fine restaurants for attractive quality sushi, and the service here was inattentive.

GS
Vancouver
19 reviews
Dined on October 1, 2019
Overall4Food5Service4Ambience4

Probably the best sushi in town. While somewhat expensive, always good!

The Lobby Lounge and RawBar
Responded on October 3, 2019

Dear Garth, We are thrilled to read that you really enjoyed your experience at The Lobby Lounge and RawBar. We hope to have the opportunity to welcome you again soon! Sincerely, Stas Anikin Manager, The Lobby Lounge and RawBar

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OT
Vancouver
25 reviews
Dined on September 22, 2019
Overall4Food4Service3Ambience4

Servers aren’t very attentive. Food is still relatively good.

GE
Vancouver
13 reviews
Dined on August 5, 2019
Overall4Food5Service4Ambience4

We enjoyed the Nigiri Sushi Omakase which included a couple teasers from the Salmon Longboard experience that's being offered on weekends only. Yay Salmon season!

The Lobby Lounge and RawBar
Responded on August 9, 2019

Thank you for taking the time to share your feedback regarding your recent experience at The Lobby Lounge and RawBar. We are thrilled that you enjoyed Chef Takayuki Omi's menu creations. We look forward to the opportunity to welcome you back soon! Sincerely, Stas Anikin Manager, The Lobby Lounge and RawBar

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GE
Vancouver
13 reviews
Dined on April 22, 2019
Overall4Food5Service4Ambience4

The items from the sushi bar are excellent. Definitely give the nigiri omakase a try of you like sushi =)

The Lobby Lounge and RawBar
Responded on May 1, 2019

Thank you for your kind compliments on your recent experience at The Lobby Lounge and RawBar. We are thrilled to hear that you enjoyed the food offerings, especially the nigiri omakase. We look forward to welcoming you back soon! Sincerely, Stas Anikin Manager, The Lobby Lounge and RawBar

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SB
Vancouver
2 reviews
Dined on March 18, 2019
Overall5Food5Service5Ambience5

My Go To place for informal business luncheons.
Everything is on point - every time!

VS
Vancouver
73 reviews
Dined on January 18, 2019
Overall5Food5Service5Ambience5

i have been at the Raw Bar many times. Food & Service were always top notch! However, this time the service went beyond my expectation! my server came with a big smile and offered to reheat my matcha latte after realizing it got cold after i finished my lunch! that was a very warm move! will be back for sure :)

GS
Vancouver
19 reviews
Dined on January 9, 2019
Overall5Food5Service5Ambience4

A cool setting in the Pac Rim's lobby, with excellent Japanese food. Highly recommend!

m
Vancouver
3 reviews
Dined on December 8, 2018
Overall5Food5Service5Ambience5

We enjoy our time there. Price was a little high but it is understandable considering of the location

GE
Vancouver
13 reviews
Dined on December 4, 2018
Overall4Food5Service5Ambience4

Food from the Raw Bar is fresh and presented beautifully. Recommend Chef's Nigiri Omakase Experience.

AU
Las Vegas
3 reviews
Dined on July 25, 2018
Overall3Food2Service3Ambience3

Despite having a reservation we had a hard time getting a table. Hostess was not friendly but our waitress was lovely. $16 drinks left a bad taste in our mouths!!

DF
Orange County
9 reviews
Dined on May 14, 2018
Overall5Food5Service5Ambience5

Sushi is amazing. Not cheap but you get what you pay for. One of the best sushi spots in the city. Open window made for a great relaxed breezy lunch.

p
Vancouver
1 review
Dined on March 11, 2018
Overall4Food4Service4Ambience5

We were here for brunch to celebrate our anniversary. We had mentioned this on your reservation form but no acknowledgement by the staff was given. Not that this should be expected but most places do ask if you're celebrating anything when you are seated. Otherwise the service was prompt, polite, and not intrusive.
The live music is always nice and the decor is clean and uncluttered. Food is pricey but you're paying for the downtown location, and the food is generally very good. We appreciated the creativity of the dessert ("oysters" on the half shell with a plum gelee), but the flavours were muddled. The variations on benedicts were tasty, especially the salmon benedict. The fish is of high quality. The drink pairings were a nice option, though I wish more attention was paid to constructing some of the non-alcoholic pairings as most of the time they just removed the alcohol component and increased another component (which makes sense if the drink still tastes balanced but one of the drinks had yuzu in it, and without the champagne was very sour and not pleasant to drink). Overall we will be back because we enjoy the ambiance, but I wouldn't say the staff went out of their way to make our special occasion extra-special.

C
Vancouver
1 review
Dined on November 26, 2017
Overall5Food5Service5Ambience5

We loved our omakase lunch here and would definitely come back. The music, service, and food was all beyond our expectations!

K
Calgary
39 reviews
Dined on November 19, 2017
Overall5Food5Service5Ambience5

Everything was beyond fabulous! Brunch was amazing and service was stellar.

TF
Vancouver
10 reviews
Dined on September 22, 2017
Overall4Food5Service4Ambience3

Table was very wide, made it harder to talk to person across the table when it was noisy.

SR
Philadelphia
1 review
Dined on August 8, 2017
Overall4Food5Service4Ambience5

Impeccable fish in thicker cuts than usual with excellent rice.
Used real grated wasabi.

OT
Vancouver
1 review
Dined on June 16, 2017
Overall2Food5Service1Ambience4

Ignored upon arrival, 3 staff members chatting with their backs to us and ignoring us. When I said we have a reservation , "should we just seat ourselves?" I got back, 'No , she can help you ' with a point to another girl 3 feet away and then I was shown her back again while she continued her conversation. Never , ever has anyone greeted me so poorly in any restaurant. Fast food restaurants are 200% better at 'Hello ' than this experience. Food was excellent, Service at our table was weak, at best but passable. The experience upon arrival was so bad I would not recommend ever going to the Raw Bar and that is a shame. As I said , food was excellent , too bad the service does not match.

OT
Seattle
2 reviews
Dined on April 16, 2017
Overall5Food5Service5Ambience4

Came in for easter and had the 5 course meal with drink paring the brunch was amazing and the price was unbeatable. Our server was the friendliest server we had in Vancouver. Everything about the entire experience was one that I will remember.

n
Vancouver
116 reviews
Dined on February 15, 2017
Overall5Food5Service3Ambience5

Japan Unlayered Gozen Lunch was an amazing experience. Unique cocktails,gorgeous plating presentation and delicious food. Fantastic chic atmosphere.

VS
Vancouver
73 reviews
Dined on October 21, 2016
Overall4Food4Service3Ambience4

It was a very busy afternoon and seems like not enough servers working, had to wait a longer than usual time to see my server.

VS
Vancouver
73 reviews
Dined on October 14, 2016
Overall5Food4Service5Ambience4

I came here for another fancy Friday lunch and was pampered by the outstanding service received. Ordered the Steelhead Salmon & Shrimp Donburi, which was great. Server came by later and asked if I would like to check out some dessert and left me the menu. I was actually interested in getting one; however, server took a bit longer than usual to take my order and I had to refuse him because I need to go back to work! The server later dropped by to take care of the bill and came along with a complimentary mini dessert to say sorry for the wait - wow! thats some great service! considering i'm not a tenant in the hotel, and was not dressed fancy! Great experience!!

VS
Vancouver
73 reviews
Dined on October 7, 2016
Overall5Food5Service5Ambience5

first time coming here for lunch, by myself. had the best service from the Raw Bar! ordered the Chef's Omakase lunch and it was delicious! i was very full afterwards. the food def worth the price. live music during lunch was great too. already planning my next visit here.

OT
Vancouver
6 reviews
Dined on August 2, 2016
Overall5Food5Service5Ambience5

Great place to have sushi! I love Red tuna tataki and wagyu nigiri.

YF
Vancouver
2 reviews
Dined on June 5, 2016
Overall4Food5Service2Ambience4

Sushi itself was excellent and expertly done. Service was sub-par on this day. They spilled beer while pouring it. They were out of a sushi item which they informed me then they charged me for it and I had to ask them to remove it. I think people think it's at the Fairmont so it will be amazing. My expectations were a bit too high after seeing everyone writing glowing reviews of the Fairmont and the Raw Bar. I wanted to book for about 4pm but apparently they were 'booked' thru Open Table so I got a less ideal reservation at 3pm. When we got there, they had so many open spots even at 4-5pm. What was that all about?

S
Vancouver
2 reviews
Dined on February 27, 2016
Overall3Food3Service4Ambience4

I was expecting something special, especially at the price-point, which is significantly higher than comparable restaurants. While there was nothing wrong with the quality and presentation of the food, it was unremarkable and undifferentiated.

OT
Calgary
10 reviews
Dined on February 21, 2016
Overall2Food4Service1Ambience4

Had the service been even reasonable, I could have tolerated the outrageous price point of the food choices in this restaurant. However, we walked into the restaurant and there was not a single other customer than ourselves, and there were three waitresses on duty. With that ratio, you would think the service would have been on point. No, to the contrary - we had to wait and wave one down to even bring us a drink. Then, when we asked for a menu, she only brought us one (there were two of us). The waitresses were standing around, talking, polishing cutlery while we were the only customers in the place waiting to get our order taken. We were on a quick lunch break from a nearby conference and wanted to get in and out and enjoy some delicious sushi - which is normally my experience at places like Globefish and Ki in Calgary. I was truthfully dumbfounded by the terrible service at the Fairmont Raw Bar. Especially considering the prices were outrageous - $20 for the one sushi roll we ordered. When the waitress asked if we 'both wanted tea', we said yes assuming it would be like most places where they bring a teapot and two cups. Nope. She eventually brought two teapots - and when we got the bill,the bitter tea we were served (could barely drink one cup) cost us $12! For tea! We had ONE sushi roll to share and two cups of nasty bitter tea and it cost us $33 plus tip. Again, had we experienced incredible, engaging, polite and grateful service, this might have been excusable - but the fact we had to wait so long for service and then to pay was just ridiculous, given that once we ate there was only 1-2 more customers in the entire place. Step up your game, Raw bar, and train your staff or hire quality staff who understand customer service. We expect more when paying these prices.

FY
Vancouver
6 reviews
Dined on June 30, 2015
Overall4Food4Service3Ambience3

Expensive. Good. Would recommend other seafood sushi places in the city but do like their vibe.

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