The Melting Pot - Edmonton
I would have put a higher score however there were no waffles for the additionals plate with the dessert course!! I have been there twice in a row now with no additionals plate as it’s described - I love those waffles
We had wonderful service at the Melting Pot on Thanksgiving Sunday. Thank you “koko” and the manager on staff you guys went above and beyond.
This place is has a nice ambiance, and atmosphere for a cozy, intimate dinner. The prices are quite high for the amount and quality of food you receive. Your main course is basically boiled meats with different sauces. And the dippers for cheese and dessert are alright. You’re definitely paying much more than you should for what it is. The salad was exceptional though. My favorite part of the meal. Service was great.
Food is excellent! Experience is excellent - expect to spend about three hours. Service was ok. You expect more for the price in terms of service.
It was very dark and you cannot see if your meat is cooked. There is only one pot to share per table and they cram so much on your table there is zero room to move anything. The menu is incredibly confusing and it is quite expensive.
Wonderful food and service. It was a special occasion for us and the staff were great. The food delicious and the cozy table was quiet and peaceful.
Good overall experience, The food was good, liked the options however a bit pricy though. The lightning is horrible which makes it hard to see if your meat is cooked enough.
There was 4 of us dining I thought that maybe there should be 2 pots to cook in ( 1 for each couple). Also we ordered the milk chocolate fondue and I questioned the server when we got it as I’m almost certain it was dark chocolate and not milk. I actually personally wish that there was a bigger cocktail selection but overall a nice special night out.
Love this place! We usually try and go a couple times a year. It's an evening out if you get the 4 course meal. The staff are well trained and exceed expectations.
Had a great time. Really enjoyed the endless fondue. It was nice to have a little extra of my favorite courses like cheese and chocolate! Also appreciated receiving chocolate dipped roses to take home in celebration of my birthday!
The food this time was meh; we went for the unlimited Fondue and the cheese fondue they had for this was not what was advertised on the website. The waitress has no idea if we could change it to something we actually wanted (the one they offered was something no one at our table wanted) the waitress had to go back twice to check if we could have a different cheese fondue on the Unlimited Fondue menu; she told us it would be $1 more per person, per serving to change it..which is kind of shady. If you aren't going to have the cheese fondue listed on your Facebook page available when people get there, than you shouldn't up charge people to change it. Plus the waitress really didn't know what she was doing, every time we asked her a question she had to check.
Went here for our 8th wedding anniversary. Our server was very nice, great conversation while she mixed our cheese fondue for us. My only negative would be that there was a woman at the bar who kept loudly playing videos on her phone, one of which was the baby shark song I heard a minimum of 3x while we sat there.
Was a little too dark for 2:30 in the afternoon, couldn’t read menu. It otherwise a great experience.
Always an enjoyable experience with great booths for a romantic date with private feeling.
I usually love this place.. however this time we were really disappointed. The lights on table were basically out, it was so dark that we couldnt see our food..
Our service was terrible. It took us 45 minites from sitting just to get the cheese and our drinks. She brought enough for one for three and then we had to wait an additional 15 minutes to get more dippers. The evening went on basically like this until we were done.
Excellent service, food presentation and preparation is outstanding, it is a bit expensive but well worth it.
Didn’t like the meat at all,cheese and chocolate where good
Fantastic meal again! Our waitress Susan was outstanding!! The food was absolutely to die for ! My friend and I have been on a diet for a couple months and this was for sure the best cheat meal I could have asked for! We will be back again for the next one I’m sure !!
Amazing food and great service
Poor service. We were neglected most of the night because of how busy it was. Offered no apologies and the manager sounded insincere. Won’t be back any time soon.
Love going to the melting pot for special occasions or just a girls night out.
Seated in a private section which heightened the excitement and experience. We appreciated the privacy and was able to enjoy our meal without any distractions from other guests. The food was phenomenal. We came for the endless fondue special. Definitely coming back!
Based on our visit to the Melting Pot, I would have to say that almost all aspects of our visit were perfect. However, there was on aspect that wasn't, and I do not blame the server at all. When it came to choosing a wine, the server was honest that he did not know that much about wine so he would go and ask the bartender. We specifically asked for a white wine, preferably a Zinfandel, and he came back with a dry red wine. It was not at all enjoyable but because it had been opened, we felt responsible for drinking it. To top it off, there was a lot of sediment or debris in the wine, and we were told that it was just part of the wine. That part of the visit brought down the enjoyment of the entire meal but again, not the server's fault.
Tyler was an amazing server! We will definitely be back 😇
Definitely check out all their deals and take advantage of them. It is an experience and the entire meal (4course) will take a while to eat so be prepared to have some great conversation and you'll also be ready to explode once you're done! Wish they kept the cheesecake as part of the dessert dippers still... If 4 course is too much I would recommend getting a cheese and chocolate, still very filling and delicious.
I found the Roasted Red Pepper soup tepid which took away from the flavor.
The cheese fondue was average.....not alot of flavor.
The dessert was awesome!
Our server was very engaging and attentive.
Everything was fantastic! It was just soooooo hot in there! Perhaps we should have been expecting that given the food variety, but it is cooler here in Edmonton now and we were dressed for the weather. A reminder would have been nice. Just wear light clothing and it will be perfect!
While the concept of The Melting Pot is fun for a one-time treat, I wouldn’t go again. The value received was not great. Also, because of the burners the restaurant is stuffy and hot. The quality of the food was average.
Loved our server! He was awesome!! Don’t remember his name though.
Took my 15 year old granddaughter for her first time and she absolutely loved it. That was all I wanted. Food was delicious
Whenever we go here we are so pleased but this experience was pretty bad. We had reservations and were not seated for 45 minutes and people who reserved after us sat down. They did give us complementary drinks and we were rushed because the people before took longer but our meal still took 3 1/2 hours even though we should only be there for two but she would not come back very often. We will not be going back for a while
Seemed really short staffed. Drinks were really slow tables dirty all around us with customers waiting at the door.
I wish we were able to make it out more often to dine. This is a special place and service is always amazing. The 4 course is my favourite option and I always leave satisfied with the experience. It’s my first choice when I want to go out to dine somewhere nice and the quality of food is outstanding.
Really good service . Our waitress was really nice n friendly.
Kelly was the best waitress ever! We loved being there for the first time and we will be back
Great place, really enjoyed the food and atmosphere it was a great date night!
We had a reservation, however it took a while for us to be seated (even though it was not busy in the least).
Service was adequate, but could have been a bit more attentive. We waited quite a while between courses.
Staff was friendly and the food good. We ordered the 4 course and it took us over 3 hours from beginning to end (and this was lunch) We did find it was too much food with all 4 courses. Next time I would go with 3 courses and skip the entrée.
I always love the melting pot. A little disappointed that I asked for a two burner table and was seated at a o e burner table. Asked for a portable burner and had to plug it in ourselves (twice as the first one brought out was faulty). Server was great. Made a request to a runner earlier in the night that never was fulfilled until we found our server 15 minutes later and asked him. Overall food was great as always and all dietary restrictions accommodated.
The Melting Pot was a different way to spend my husband's birthday. The waitress was great, the manager even dropped by to see how things were. Food was fantastic, will definitely go back.
Food is good, service was excellent, and the table set up is nice! Lovers lane tables however could be just a tad bit bigger/comfortable.