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The Merchant, Boston, MA

The Merchant

4.6
4.6
1056 Reviews
$30 and under
Contemporary American
  • Neighbourhood gem
  • Good for business meals
  • Great for craft beers
The Merchant is a big space that served for more than a century as a leather store. We've brought in high-top tables near the windows ... a 40-foot bar on one side of the room … and more formal dining spots on the opposite side. We have a private dining room in back, and another private dining room downstairs. For our menu, we make almost all of our fare from scratch. Executive chef Ignacio Lopez previously worked at both Beat Hotel in Cambridge and Tuscan Kitchen in Burlington. Chef Lopez cures and smokes all the meat in house. Our burger is top-notch, as are other dishes like house-made Gnochhi, Organic Chicken Milanaise and Steak Frites. The Merchant serves salads, sandwiches ($15-$21), and more for the lunch rush. And for dinner, we are a full-service brasserie (with most entrees ranging from $25-$30). The bar has 30+ rotating beers on tap, many of them locally brewed, plus a full selection of craft cocktails to serve our patrons, including the after-work crowd.

Make a reservation

2 people

7:00 p.m.


Booked 4 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Hours of Operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Phone number
    (617) 482-6060
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Ignacio Lopez
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
  • Private party contact
    our Private Dining Coordinator: (617) 482-6060
  • Neighbourhood
    Downtown Crossing
  • Cross Street
    Arch St
  • Parking Details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public Transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 1,056 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.4Ambience
  • 4.3Value

NoiseModerate

1,056 Reviews
  1. Jane

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined on September 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great lunch while in Boston for the day. My friend had the burger and I had tuna melt. All very good. Louie did a great job!

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  2. Matt

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on August 26, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent food and ambience. Good for work lunches.

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  3. Rich

    Greater Boston

    41 reviews

    vip
    5.0

    41 reviews

    Dined on August 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    First time at The Merchant - won't be our last! Great beer selection - I had a red ale from Vermont that was new to me, excellent! And my burger was perfectly prepared - medium temperature, delicious brioche bun, perfect cheddar cheese and bacon, and their signature sauce was good but they put too much of it on. I'd get it on the side next time. Fries - terrific! Dessert was the cobbler of the day - peach. Delicious! And I am allergic to nuts. But my wife loves candied walnuts - the topping for this dish. They brought us the walnuts on the side, the cobbler baked in its individual pan, with excellent maple ice cream, and an extra plate. We split it, and my wife put the walnuts on her piece and I had mine without. Now that is service! Our server was really great! Personable, just the right attentiveness, knew the menu, made good suggestions, and was just a pleasant and fun person to look after us. Like I said - we will be back!

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  4. Abby

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on August 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We liked the merchant. It was really nice and the food was excellent.

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  5. Matthew

    Philadelphia

    1 review

    4.0

    1 review

    Dined on August 16, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Delicious vegetarian options. Nice ambiance. Not too busy.

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  6. rina

    Greater Boston

    9 reviews

    4.0

    9 reviews

    Dined on August 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Very good and reliable. We sat out on the patio, which was great. Except for the loud obnoxious scooters screeching by. Also, their prices are not outrageous, especially for a Boston location.

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  7. suzanne

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined on August 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    This is a great neighborhood restaurant. Basic good food. I’ve never had a bad experience there and I have been many many times.

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  8. OpenTable Diner

    Greater Boston

    2 reviews

    2.0

    2 reviews

    Dined on July 27, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Der Service war sehr langsam und unaufmerksam. Die Pork-Rips waren zäh und trocken. Das Restaurant war keine gute Wahl.

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  9. Vinnie

    Greater Boston

    48 reviews

    3.0

    48 reviews

    Dined on July 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    Service was very slow. Asked for another drink, didn’t show up. The Tina tasted funky. Dogs allowed in the restaurant. That was my first and most likely last visit.

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  10. EK33

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on July 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great ambiance & great food. The cavatelli was recommended by the server and she was 100% correct.

    Is this helpful?

FAQs

The Merchant offers takeout which you can order by calling the restaurant at (617) 482-6060.

The Merchant is rated 4.6 stars by 1056 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 4 times today

Order delivery or takeout

Google Map for The Merchant

60 Franklin St, Boston, MA 02110

Dining areas

Additional information

  • Cross Street
    Arch St
  • Neighbourhood
    Downtown Crossing
  • Hours of Operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public Transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Ignacio Lopez
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (617) 482-6060
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
  • Private party contact
    our Private Dining Coordinator: (617) 482-6060
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