The Mule

4.7
247 reviews
CAN$30 and under
Mexican
WELCOME TO THE MULE.
We’re not your traditional Mexican place. We just happen to think that tacos are a dish best served fun, with a side of liquor. Welcome to The Mule, where tacos, tequila and bourbon come to party.
Located in one of Hamilton’s most beautiful spaces, we think we’ll be your new favourite lunch spot, your regular late-night haunt and your go-to destination for a good drink. Our bartenders have crafted a bourbon- and tequila-focused cocktail menu that will surprise and fascinate, and we also have a variety of beers on tap.
And don’t forget the food. From baja wings to beef-tongue tacos, chef Matthew Kershaw’s menu offers an approachable and fresh twist on your favourite flavours from way down south. Our tacos range from classic Mexican to weird-and-wild-you’ve-gotta-try-this. All of our food is 100% gluten-free and we offer a variety of fare that is sure to delight your vegetarian and vegan side.
It’s time to kick back, relax, grab a drink and eat some tacos.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 247 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.6
Service
4.4
Ambience
4.4
Value
Noise · Moderate
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VS
VictoriaS
Toronto
2 reviews
Dined 19 hours ago
Overall5Food5Service5Ambience5

Delicious food, attentive service and great ambiance.

DS
DwayneS
1 review
Dined 2 days ago
Overall5Food5Service5Ambience4

The service was great as always. They were prompt and attentive to our needs and the food, music and atmosphere was amazing. We have been there before and we would definitely go again.

OT
OpenTable Diner
Las Vegas
6 reviews
Dined 3 days ago
Overall4Food4Service4Ambience4

Great experience! We had two tasty tacos as well as guacamole and calamari. Tacos were amazing! Guacamole was pretty goid. (Could use more lime and salt), but nice consistency. Calamari cake with bbq sauce. Wish it had been on the side instead of on the calamari. Learned that I can ask next time to put it on the side. Watermelon margaritas (calked Wap margaritas) were heavenly!!! Quite loud in the restaurant due to loud music. Don’t bring people who are hard of hearing. Overall, Cool vibe, chill place, great time!

TM
TaniaM
Toronto
6 reviews
Dined 3 days ago
Overall5Food4Service5Ambience5

A great place to dine with delicious tacos and wide variety of margaritas bourbon and beer. Casual and cozy for a date night.

HK
HayleyK
Toronto
2 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

We had the best seats in the house - sort of. It was my first time dining in the covered area outdoors. The ambiance was perfect for our date night. Service and food were excellent as always.

TM
vipTaraM
Ottawa
23 reviews
Dined 6 days ago
Overall5Food5Service4Ambience5

Delicious, again!

LA
LaurenA
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

We had an outdoor reservation for 4 people on the rainiest night ever! The staff was super accommodating and made sure everyone was staying dry and heat lamps were warm enough. I always enjoy the food here (which is always amazing) however the service was something to marvel at! They didn’t stop running around for the entirety of our meal and I’m super appreciative of it.

MW
MatthewW
Toronto
2 reviews
Dined 7 days ago
Overall4Food5Service4Ambience3

I enjoyed my first visit to The Mule. Our waitress was polite and efficient. The food was outstanding. The young girl that delivered our food slammed our tacos down, maybe she was rushed. The only down side was the noise level and the music. (Which was lots of Aubrey Graham) I personally would like some sort of music with a Mexican/Mariachi or Island flair, but if that's my only complaint, they are doing pretty good, I guess. I look forward to a return visit.

A
Alex
Montreal
2 reviews
Dined on October 14, 2021
Overall5Food5Service5Ambience4

Excellent quality of food and very kind staff. As a celiac, I was very happy that I could eat everything without worry. Good COVID measures (tables are all separated by screens, outdoor seating available, masks and passport checks). Drinks are quite pricey, however.

N
Northender
1 review
Dined on October 13, 2021
Overall5Food5Service5Ambience5

Great place for specialty drinks and tacos. Very personable and accommodating staff.

PH
PuneetH
1 review
Dined on October 13, 2021
Overall5Food5Service5Ambience5

Amazing food , drinks & service . Our server was extremely nice and professional. Loved the food!

DH
DustinH
Toronto
3 reviews
Dined on October 10, 2021
Overall5Food5Service5Ambience5

Excellent service and great food.

OT
OpenTable Diner
1 review
Dined on October 8, 2021
Overall3Food3Service2Ambience4

Overall service was not great. Automatic gratuity of 18% was applied due to party size, assuming this was why our service was so bad. Food was average, tacos were dry and fish smelt a bit fishy. Drinks were good however.

The Mule
Responded on October 10, 2021

Hi there, thanks for providing some feedback. We're so sorry to hear you were disappointed with your service. We have high standards for service and strive to provide an exceptional guest experience with each visit. Automatic gratuity should never impact that. If you could email gm@themule.ca to provide more insight on where we missed the mark, that would be much appreciated so that we can learn from this and hopefully invite you back for another visit.

Report
D
Dave
1 review
Dined on October 8, 2021
Overall5Food5Service5Ambience5

This is a fantastic spot! The service was excellent and the food was incredible! The best nachos I've ever had!
The drinks are a little pricey, but it's worth it for a fun night out.
Can't wait to go back again!

The Mule
Responded on October 10, 2021

Thanks so much Dave, come back soon!

Report
DM
DeniseM
Toronto
1 review
Dined on October 7, 2021
Overall5Food5Service5Ambience5

Went with picky eaters. We all loved it. One of my top 3 restaurants, never disappointed

CC
CharleneC
1 review
Dined on October 6, 2021
Overall5Food5Service5Ambience5

Outstanding as always. Visiting from NS and so glad we made the time to visit. I can’t for the life of me perfect my guac to Mule levels. The ceviche makes me cry tears of joy every time. The brussel sprout taco kills me. So damn good. 300/10.

The Mule
Responded on October 10, 2021

Wow Charlene, your praise means the world! We hope you make it back to Hamilton again soon for another visit!

Report
CC
CassandraC
Toronto
1 review
Dined on October 6, 2021
Overall5Food5Service5Ambience5

Great service , amazing food, gluten free friendly

m
mark13
1 review
Dined on October 3, 2021
Overall5Food5Service5Ambience5

Great place to have tocos and drinks with friends. Service is always great- the staff are really knowledgable and friendly. Love the Menu!!!

D
Dcar
1 review
Dined on October 2, 2021
Overall3Food5Service1Ambience3

Basically the food and drinks were great if your willing to wait a VERY long time for service.

The Mule
Responded on October 10, 2021

Hi there, thanks for your feedback! We're so sorry you'd didn't have a good experience, if you could email gm@themule.ca to provide some more insight as to what went wrong we'd love to learn from it and invite you back.

Report
K
vipKielty
Toronto
6 reviews
Dined on October 2, 2021
Overall5Food5Service5Ambience5

The food and drinks were amazing, service was great too! If I had to be critical, the patio could have used a cleaning before they opened. Aside from that, it was spot on, can’t wait to go back!!

K
Kerry
Toronto
4 reviews
Dined on October 2, 2021
Overall5Food5Service5Ambience4

Always the best tacos and mojitos! Even my picky husband liked it, his first time at the Mule

LR
LindsayR
Toronto
1 review
Dined on October 1, 2021
Overall5Food5Service5Ambience5

Food and drinks are always delicious!! Service was friendly and fast.

S
Shay
1 review
Dined on September 30, 2021
Overall5Food5Service5Ambience5

Our server Dana was super friendly and composed regardless of how busy it was. She was absolutely killing it

JE
JudyE
1 review
Dined on September 30, 2021
Overall5Food4Service4Ambience4

Tacos were a bit dry. Fish taco could have been a bit more filled. Overall decent food

NA
NinaA
Toronto
1 review
Dined on September 30, 2021
Overall1Food3Service1Ambience4

I ordered Ceviche, but they served tacos . Terrible service
So sorry.

The Mule
Responded on October 10, 2021

Hi Nina, I'm so sorry to hear you had a disappointing experience. If you could email us at gm@themule.ca to provide some more insight about your visit we would really appreciate that.

Report
SB
SherriB
1 review
Dined on September 30, 2021
Overall5Food5Service5Ambience4

Service was fast and food fresh! I prefer the bench seating since I'm short.

A
Aces
1 review
Dined on September 29, 2021
Overall5Food5Service5Ambience3

The food is amazing, and there are lots of vegetarian options.

YM
YvonneM
Toronto
2 reviews
Dined on September 28, 2021
Overall5Food5Service5Ambience5

Always a great time at the Mule! Great ambiance, good drinks and great tacos

OT
OpenTable Diner
Toronto
5 reviews
Dined on September 28, 2021
Overall4Food4Service4Ambience4

Great! Quick service.

F
Foodlover
1 review
Dined on September 28, 2021
Overall4Food5Service4Ambience3

Good food but little expensive for the take. Ambience could be more nice with the price of food being offered.

CM
CraigM
1 review
Dined on September 28, 2021
Overall3Food3Service2Ambience3

Didn't order food so thats N/A
service was quite slow.
I arrived at 7pm for my reservation. I received water soon after sitting while waiting for my guest. I ordered a drink. My guest arrived at 710 and I hadn't received my drink yet. my guest ordered and we waited a while to receive our drinks.
staff should check on tables before the brink is finished not when it is empty. because we had to wait to order, then wait for the next.... same thing next drink. We left and went somewhere else for food as the service was slow and inattentive.

The Mule
Responded on October 10, 2021

Hi Craig, I'm so sorry to hear that service was lacking at your last visit. We strive for a great guest experience every time, and this of course includes efficiency and attentiveness. If you could email us at gm@themule.ca we'd love to invite you back.

Report
CD
CarlieD
1 review
Dined on September 27, 2021
Overall5Food5Service5Ambience5

Food was delicious ! We had the nachos and tried a couple of tacos each. The ingredients were fresh and the server was lovely. We had the WAP margarita pitcher which was a delight too.

The Mule
Responded on October 10, 2021

Hi Carlie, so glad you enjoyed! Come back soon!

Report
OT
OpenTable Diner
Toronto
1 review
Dined on September 26, 2021
Overall2Food5Service1Ambience2

Service was horrible, waitress was not personable at all and really had a negative impact on our experience

The Mule
Responded on October 10, 2021

Hi there, thanks for providing your feedback. We're very disappointed to hear that service was anything but great when you visited. We strive for a great guest experience with each visit and clearly missed the mark when you dined with us. If you could email gm@themule.ca we would love to hear where we went wrong, and invite you back for another experience.

Report
AC
AmyC
Toronto
1 review
Dined on September 26, 2021
Overall3Food2Service3Ambience3

I asked for a vegan cease and desist and was given one with meat, didn't realize until halfway through. As a vegetarian that's kind of upsetting.

The Mule
Responded on October 10, 2021

Hi Amy, thanks for your feedback. We are so incredibly sorry that we got your order wrong on your last visit. We get a lot of vegetarian guests and fully understand the importance of ensuring order accuracy when there are allergies or dietary restrictions. This will certainly be a coaching opportunity for us. If you could email gm@themule.ca, we would love to invite you back for a better experience.

Report
t
tonyd
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

Service was great. Food was good and the tequila margaritas were excellent.

AR
AlvinR
Toronto
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

We liked it a lot. If you feel like good tacos and some nachos, this is the place. Prices are reasonable. Food quality was top notch! Will go again as I like Mexican food

CM
CML2020
Toronto
6 reviews
Dined on September 25, 2021
Overall4Food4Service5Ambience5

Great experience - tacos were awesome. Wings were pretty good, queso was OK. Server was lovely but she was juggling a lot of tables (was hard to get her attention at times).

M
Michelle
Toronto
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

Amazing as always…so happy to be back in the restaurant. Take out was good but The Mule needs to be experienced! Keep up the great work

EP
ElPo
Toronto
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

Never disappointed with The Mule! Food and service are always fantastic.

ST
SpencerT
1 review
Dined on September 23, 2021
Overall4Food4Service4Ambience5

the food was good but small. Drinks were great, and good quick service.

FAQs

The Mule does offer delivery in partnership with Skip The Dishes and Uber Eats. The Mule also offers takeout which you can order by calling the restaurant at (289) 389-2555.

The Mule is rated 4.7 stars by 247 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.