The Observatory at Grouse Mountain

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1. F

   Foodieanom

   New York Area

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   overall4food4service5ambience5

   Excellent service. Food was very good too. Lovely view.

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2. K

   Kimo

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food2service2ambience1

   We were not seated by the window and the quality of the food was subpar, so I really don't recommend dining here (unless you get a seat by the window and you don't care about the quality of the food)

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3. GH

   GlennH

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   The entire Grouse Mountain experience was amazing! The food excellent, service friendly and competent, the view outstanding. Highly recommend!

   Report
4. JS

   JennieS

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   When you first walk in the view of Vancouver and the Island are spectacular. The food was a dining experience. They grow their own vegetables at the top of the mountain for sustainability and it was the best tasting salad I've ever had. And we grow our own garden vegetables at home. Very friendly, knowledgeable and accommodating staff who empowered themselves to make things perfect. (moved us to a better table with an even better view when a light wasn't working properly). The only recommendation for improvement would be for Open Table to have the option to 'modify' book times consistently in their emails. The last email we received before our reservation didn't have that option and it created confusion attempting to reach someone. We then found the option in one of the booking emails when we couldn't reach Staff directly by phone (it was a very busy night), but Staff didn't take long to call us back. Also, Open Table is a bit misleading with reservation times. There was a time available on the website but it was incorrect and not up to date with real time confirmed by Staff on site. Lastly, there was a bit of confusion as to when the last tram down would be. It is later for diners with late dinner reservations contrary to the 9pm time frame stated on the tram information riding up.

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5. CC

   CamiloC

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   My mom was visiting Vancouver for the first time. And I think our dinner at the observatory was the highlight of her trip!

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6. CH

   CHKH

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Breathtaking view by windows, exceptional dishes, friendly staff. An incredibly worthwhile experience. After a minor misunderstanding concerning seating, the manager later moved us to a window table. We were treated great and even given dessert and hot drinks on the house to celebrate our 5 year wedding anniversary. The service wonderful, food unique and delicious, amazing ambiance. Overall it was well priced for all that we enjoyed. We really appreciated our experience there.

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7. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food5service5ambience5

   It was a great trip to check out Grouse Mountain in West Vancouver

   Report
8. PM

   PhilipM

   San Diego

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food3service5ambience4

   View excellent, service exceptional halibut very good, salmon lidted on menu as roasted but it seemed to look and taste baked. Little disappointing. Dessert was ok with limited in choices.

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9. AP

   AudreyP

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Really nice! Staff, food, service! All is perfect

   Report
10. GH

    GauravH

    1 review

    1.0

    1 review

    Dined on June 26, 2022

    overall1food3service1ambience5

    Poor service and food was mediocre, were told we could move to a better table during our visit but the restaurant moved another group to the table even though we were there first. There’s a lot of restaurants where you can spend 500$ and receive better service.

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11. AR

    AvRo

    Vancouver

    49 reviews

    2.0

    49 reviews

    Dined on June 26, 2022

    overall2food1service3ambience2

    We were eager to try out the observatory after its hiatus during the pandemic. We started with the farmer salad. It was a bunch of greens piled on with a slathering of dressing. The pieces were fairly large and required quite a bit of cutting. The salmon tasted very fishy and probably made me sick. There was a curious application of micro greens in all the dishes (except for the salad). Our chocolate dessert had micro greens which didn’t really fit. We were also a bit surprised with the seating. Most diners were seated away from the tables next to the windows, while the tables by the windows sat empty. We were asked if we’d like to move tables by the time we were ready to leave. The dining room was also quite warm, approaching an uncomfortable temperature. The staff did what they could but it was evident that they were stretched to the limit. Overall, we were disappointed with our experience. We may consider giving it another try in the winter months when they have had more time to sort out the logistics.

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12. GS

    GeoffS

    Vancouver

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    We arrived early and we're given the host's favourite table right at the southwest corner with 180-degree views. Gorgeous views. Amazing salted caramel whipped butter.

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13. D

    Disappointed

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on June 25, 2022

    overall4food3service4ambience5

    There was no one at desk to seat us at our reservation time…. But once I flagged someone down and we got seated it was lovely. The food was good and unique and beautifully presented, but the Salmon dish my husband had was very “fishy” tasting. Because of the included sky ride ticket and the access to all the free attractions on the mountain, the food/drink was reasonable for price paid.

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14. JP

    JPS1

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on June 25, 2022

    overall4food4service4ambience5

    Fabulous sunny evening and a window table.....so a fabulous view to enjoy. The food was very good and creative, but servings are on the small size. A special treat for a special occasion.

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15. AM

    AmandaM

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience5

    Highly recommend. Our table was ready late but we received complimentary drinks to make up for it. Drinks and cocktail menu was superb.

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16. FP

    FernandoP

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience4

    Awesome views, great food and outstanding service

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17. SD

    SandyD

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on June 24, 2022

    overall3food2service4ambience5

    Food was terrible. Pasta tasted like it had chemicals. The bread was the best thing. Come here only for the view that’s about it.

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18. SS

    SanjayS

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience5

    The food, service and the view was excellent. We had a great time.

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19. C

    Cindy

    Vancouver

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food4service3ambience5

    The Artisan bread appetizer was burned. We were left for too long period of time without table service. Having to serve our own wine after waiting noticeably. We had been finished eating for a while before our dishes were cleared off the table. Wonderful ambience and view. Loved the Raptor Show!

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20. M

    Myztery

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Amazing view of the Lower Mainland and ocean! Delicious salmon and steak and scallops! Friendly waitress :) Celebrated our 15th wedding anniversary here. Plan to come her for our 20th!

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21. G

    Greta

    New York Area

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food4service4ambience4

    lovely view nice menu, very creative Will go back

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22. RM

    RayM

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    What a wonderful experience. The views are magnificent. The food was incredible. The Octopus starter was delicious and the Halibut was supreme. My sister loves duck and was blown away by the quality of her meal. The service was 100percent. We could not ask for a better experience.

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23. A

    Anonymous

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on March 10, 2020

    overall3food1service5ambience5

    Food was not what was expected from a "dine dining" place as advertised. I have been in this restaurant more than 4 times and every time it has been not a total satisfaction experience due to the poor quality of the food. The vegetarian dishes ordered this last time, was perhaps the poorest of the previous visits. Waiter asked me, but I could not report it to him as the service was exemplary.

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24. LI

    LISAW

    1 review

    4.0

    1 review

    Dined on March 7, 2020

    overall4food5service5ambience4

    The staff was very helpful, excellent service, and my medium -rare steak was cooked perfectly.

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25. A

    Anonymous

    Vancouver

    6 reviews

    4.0

    6 reviews

    Dined on March 2, 2020

    overall4food5service3ambience4

    View was great. Food was really good. To be honest, I didn't have high hopes for the food but it was surprisingly delicious and tasty. I'm not sure whether they are understaffed but the hostess was also helping with setting tables. The hostess would be missing from the front for extended periods of time. this would result in customers waiting at the front not knowing whether the restaurant was ready to serve customers. The waiting staff was professional but not a 5 star dining experience as I had expected. Despite some of that, the view was amazing, the food was great and the restaurant is a jewel on top of the mountain. The menu could be expanded a bit, there were only a few appetizers, main courses and desserts to choose from. Not a lot of selection.

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26. RH

    RaymondH

    1 review

    5.0

    1 review

    Dined on March 1, 2020

    overall5food5service5ambience5

    We enjoyed great food, tasting and sharing several choices on the menu. Good timing with the sunset and later a walk in the snow through the trail of lights. Just a note to provide more detail where to pick up the gondola tickets. Thanks.

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27. DJ

    DianeJoy

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on February 29, 2020

    overall3food4service5ambience5

    Great ambience and superb food choices. Not as expensive as it seems when your lift ticket and activities are included free with dinner.

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 29, 2020

    overall5food5service5ambience5

    Great staff! Fantastic food and wine pairing!

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29. OT

    OpenTable Diner

    Vancouver

    11 reviews

    5.0

    11 reviews

    Dined on February 26, 2020

    overall5food5service5ambience5

    Excellent service and the food was amazing, don’t even think about missing the whipped butter with bread. The view even on a cloudy day was good watching the hikers and people snow shoeing in the dark.

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30. VA

    VickyA

    1 review

    3.0

    1 review

    Dined on February 20, 2020

    overall3food1service4ambience5

    The location is beautiful but the food was really not great. I had the vegiatarian pasta and the trifle and a side of the passion fruit sorbet. The pasta dish was okay but the trifle and the passion fruit sorbet we're not at all as I expected. first the cake pieces that were in the trifle were extremely dry and tasted stale. As for the passion fruit sorbet it literally tasted like mashed up frozen bananas. It's very unfortunate as the location is absolutely stunning but honestly the food needs serious improving. One more thing I wanted to mention is I was there with a group of five people. 3 of us wanted to do the wine pairing and the five course meal but because two of us did not want to do it the other three were not allowed. Honestly ridiculous it's not like it's a buffet or all you can eat to limit your guess as to what they can order that definitely needs to change. Honestly a bit disappointed.

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31. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    4.0

    1 review

    Dined on February 19, 2020

    overall4food3service5ambience5

    Everyone was sweet and amazing there. We did the Prix menu and food was a bit salter than I would have preferred. The view more than makes up for it

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32. ND

    NicoleD

    Seattle

    1 review

    5.0

    1 review

    Dined on February 17, 2020

    overall5food5service5ambience5

    I came here for my 5 year anniversary and Valentine's Day weekend. We live in Seattle so it was a special trip up. I was not sure what to expect with the restaurant but figured at least the view would be good. Well, I was wrong. The view was spectacular and the food was amazing. Our server (very sad I can't remember her name) was punctual and professional and friendly. The food tasted delicious, was a good portion size, and reasonably priced. I highly recommend coming here!

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33. N

    Noxidz

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 17, 2020

    overall5food5service5ambience5

    The scenic view at The Observatory is undoubtedly one of the best in Vancouver as most would already anticipate, but it was the food that gave me the most pleasant surprise. The chef here put a lot of attention to the finer points of the food. From the caramelized crisp of the seared scallops, the sauce used for the beef tenderloin, to the cipollini onions, you can really taste the chef's effort put into the food. Oh, and talk about the desserts. For anyone who's been to Hong Kong , the walnut ice cream would immediately remind you of the walnut paste dessert from back in the days, or the custard tart that taste just like an egg tart from the bakery. Even the chocolate ganache that looks like a caravel vessel looks really cute.

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34. PM

    PeterM

    Vancouver

    1 review

    3.0

    1 review

    Dined on February 16, 2020

    overall3food3service5ambience4

    I really enjoyed he view and appitisers the service was great but when it came to the main course we had the AAA steak and it came with a wierd hash brown thing that was kinda mushy and crispy at the same time. I found it a little Unappealing. Everything else was great. Small but great.

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35. OT

    OpenTable Diner

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on February 16, 2020

    overall4food4service4ambience4

    Anniversary- very nice evening

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36. JY

    JeffY

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 16, 2020

    overall5food5service5ambience5

    Love coming here. Excellent service and food as usual. Highly recommended

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37. DF

    DomFa

    Vancouver

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    overall2food3service1ambience2

    It took a whole three hours to get through this dinner. We were left unattended at the entrance for 20 minutes, were seated 20 minutes late (which is their grace period by the way), waited 25 minutes to put our orders of drinks and then each dish took between 15 and 30 minutes to be served, on a fixed tasting menu! With a 18% gratuity included that’s just ridiculous. Some people left before the end and we wished we had done the same.

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38. OT

    OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    overall1food4service1ambience3

    I hardly rant or review restaurants, but I felt like I really had to about this experience. We were there for Valentines Day dinner. First time experience at the restaurant as well. Service was extremely slow for us, but it seemed to go pretty quick for some tables. It was a 5 course set menu for everyone. Our protein dishes were given to a vegetarian table not once but twice. 1 table that came in when we were having our 3rd dish, caught up to us. We were both having our 5th dish at the same time, while they came in 1.5 hrs after us? Not sure what happened there... Mandatory 18% gratuity. I’m ok giving 18% if the service was actually worth it. In my opinion, it was not.

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39. J

    Jennk

    Vancouver

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    overall2food2service2ambience1

    So I was desperately disappointed in the observatory as it was overbooked, overpriced, and they were very casual about my allergies. It took over 4 hours to serve us!!!! I had been before on another occasion several years ago but they had the same menu and they were able to regroup from my allergies and still provide me with a great meal. It was my boyfriend and I year anniversary and we got stuck in an over flow room that was too bright and ambiance was poor. THEN we had to send the salad back 3 times as they had ingredients in it I could not have. I had even provided them with a card listing them. I had a reaction and was able to control it with drugs and did not have to use the epi-pen but regardless it ruined the night. They gave us a 50 dollar credit but the bill was still 330. The waitress tried her best but the night was just so disappointing and so unnecessarily difficult. I would NOT recommend anyone to the The Observatory again.

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40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 15, 2020

    overall4food4service4ambience4

    I took my wife out for a birthday dinner on the Valentine’s Day and the observatory was a splendid experience. It was a surprise venue for her. Unparalleled to anything else you will find on the lower mainland, this mountain top dining experience with views of the city, and snowfall in the winter is a mesmerizing experience. Food was good, portion sizes however were small as usual for my liking. But everything was flavourful and fresh tasting. We had prefixed 5 course meal with a bottle of Burring owl Cab. Wines are to be expected at 100% markup, but service was good. Our server took care of us well despite the busy night and more than compensated us for kitchen’s mistake on bringing out a dish incorrectly. The staff seemed hospitable, affable and well experienced. I will definitely recommend The Observatory for a celebratory dinner getaway from the city. Just give yourself enough time for gondola ride. Besides the Altitude bar besides the observatory makes for a good waiting place if you arrive a bit ahead of schedule:)

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