The Palm Court at the Ritz-Carlton – The Afternoon Tea Experience

4.6
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56 reviews
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CAN$51 and over
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Afternoon Tea

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Afternoon Tea
When the Ritz-Carlton Montreal opened in 1912 it became known for its legendary style, impeccable service and tradition for serving afternoon tea and high tea. Today, guests can take tea amidst the elegance of the famous Palm Court, served along with homemade canapés, delightful savoury sandwiches, scones and pastries.

The Afternoon Tea is the oldest on-going tradition of the Ritz-Carlton Montreal. The first service took place in 1913 and has once again become a fashionable pastime for a new generation of social tea lovers.

2 daily services: the first one starts between 12:30 and 2:00 pm, the second starts between 3:30 and 4:30 pm

From $39 pp. (taxes and service in supplement)
(vegeterian, vegan and gluten free available)

A Kosher option is available : $43 (taxes and service in supplement)
Reservation at least 48 hours in advance. Please mention Kosher Afternoon Tea as a special request when doing your reservation.
Available from Sunday to Thursday
What 56 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
Food
4.5
Service
4.6
Ambience
4.2
Value
Noise · Quiet
92% of people would recommend it to a friend
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i
isabelle
1 review
Dined on March 4, 2020
Overall3Food5Service4Ambience2

Great experience with my daughter. The food was amazing

JM
JulieM
1 review
Dined on March 4, 2020
Overall4Food5Service4Ambience5

Très bien dans l’ensemble mais pas d’espace pour mettre la poche de thé.

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TL
vipTLILY
Montreal
1 review
Dined on March 1, 2020
Overall2Food3Service5Ambience5

Friendly servers, beautiful ambiance, very small portions for the price. Everyone left hungry.

JS
JimS
1 review
Dined on February 28, 2020
Overall5Food5Service5Ambience5

We enjoyed a lovely high tea after a relaxing afternoon at The Spa St. James.

The sandwiches and pastries were superb as was the service. We will definitely return.

TM
TessaM
1 review
Dined on February 24, 2020
Overall5Food5Service5Ambience5

Very high quality service, and the food was delicious! I would have liked a little more fanfare around the choice of tea (more options, or being able to smell the teas like they do at the Fairmont), but otherwise everything was outstanding!

s
scottyb
New York Area
2 reviews
Dined on February 23, 2020
Overall5Food5Service5Ambience5

Our 4-PM sitting was delayed, but happily compensated with a glass of champagne. The tea, food, and service were all excellent; all set in a traditional afternoon-tea environment (i.e., *not* chic modern, like the Queen Elizabeth).

CM
CelineM
1 review
Dined on February 15, 2020
Overall5Food5Service5Ambience5

We've enjoyed it so much that we decided to make this a new family tradition!

WS
WSSS
1 review
Dined on February 15, 2020
Overall2Food4Service2Ambience1

Where to start? The tea selection was disappointing. We wanted sencha but they only had an option of sencha with fruit flavours which we dislike. The tea went cold very quickly. And they seemed to steep their tea in lukewarm water for their entire selection of tea. I might be wrong but I was under the impression that different teas required different temperatures and steeping times.

The waiter didn't take our coats and we had to sit on them for 2 hours. We later realized all our neighbours had their coats brought back out to them as they were leaving. So they basically forgot about us and let us sit uncomfortably the whole time. The valet service was also terrible. It took them 15 mins to bring the car around to which they explained that the valet never got the call. That's funny, because we watched the front desk call up the garage and speak to someone on the phone and confirm the ticket number. Why lie? The worst was when they expected a tip.

The only saving grace was that the food was delicious. The scones were amazing.

Go for the food, if you don't mind overpaying for mediocre service.

C
Carole
1 review
Dined on February 1, 2020
Overall5Food5Service5Ambience5

Bonjour, une très belle expérience. Les bouchées étaient délicieuses. Le seul point, qui est personnel, les très beaux fauteuils qui sont trop bas (je ne suis pas grande), de sorte qu’il fallait que je m’assoie sur le bout du fauteuil et n’étais pas dans une position confortable pour manger, mais tout le reste bien apprécié.

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CC
ClaudeC
Montreal
1 review
Dined on January 31, 2020
Overall5Food5Service5Ambience5

Une ambiance à la fois raffinée et relaxe. Nourriture sublime. Personnel d'une grande gentillesse.

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S
Stephanie
1 review
Dined on January 31, 2020
Overall5Food5Service5Ambience5

It was absolutely perfect!!! Service and food were wonderful

JT
JulieT
Atlantic Canada
1 review
Dined on January 25, 2020
Overall5Food5Service5Ambience5

La diversité sur le plateau sans gluten est super bon

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C
Celine20
1 review
Dined on January 25, 2020
Overall5Food5Service5Ambience5

C’est une expérience à vivre au moins une fois dans une vie. Nous étions un groupe de femme de trois générations et toutes ont adoré.

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H
Herve
Montreal
7 reviews
Dined on January 22, 2020
Overall5Food5Service5Ambience4

Une tradition unique parfaitement réussie.

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KG
KayGD
Montreal
1 review
Dined on January 22, 2020
Overall3Food4Service2Ambience3

Expected much better service. Nobody greeted us upon arrival. We waited several minutes and had to go to the hotel's main desk to ask for someone to seat us. While we were still eating, the waiter took away our three-tier serving plate and put the cake plate on the table. He never asked us if we wanted more hot water for our tea pots. We had to ask for it. High Tea was advertised at $39. Surprise! Tea was not included and we had to pay $14 each for a pot. Ended up paying over $70 for... well, not much to be happy about. The bite size sandwiches and dessert were good, but not extraordinary; however, the scones were excellent.

H
Habeas
Montreal
1 review
Dined on January 19, 2020
Overall5Food5Service5Ambience5

Quelle belle expérience ! Le décor est superbe , les employés sont attentionnés , polis et serviables. Un authentique service de thé à L’anglaise. Le Ritz-Carlton fait honneur à sa réputation d’excellence. Un grand merci pour ce charmant moment de vie.

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AM
AhmedM
1 review
Dined on January 18, 2020
Overall5Food5Service5Ambience5

Very Classy, tasty tea, delicious desserts, upscale atmosphere . Highly recommended

DD
DenisD
Montreal
1 review
Dined on January 18, 2020
Overall4Food5Service4Ambience4

We went to celebrate our wedding anniversary, never having done the "high tea" thing. We decided we liked it zo much that we would return every anniversary!

FM
FM12
Montreal
3 reviews
Dined on January 15, 2020
Overall5Food5Service5Ambience5

Une expérience extraordinaire. Nous y retournerons.

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L
Labelle
Montreal
1 review
Dined on January 9, 2020
Overall5Food5Service5Ambience5

Très belle expérience que je vais renouveler
merci

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LB
LindaBella
Montreal
1 review
Dined on January 5, 2020
Overall5Food5Service5Ambience5

L'heure du thé : une expérience incomparable! Nous avons célébré l'Épiphanie (fête des rois) dans la prestigieuse Cour des Palmiers et c'était merveilleux! Si vous souhaitez célébrer un moment unique avec une personne en particulier, je vous le recommande à 100 %.

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GB
GuylaineB
Montreal
1 review
Dined on January 5, 2020
Overall5Food5Service5Ambience5

Nous y sommes allés pour concrétiser le rêve de ma mère qui est en fin de vie. Elle n'y était jamais allée mais rêvait tellement d'y aller. Cette expérience fut en tout point conforme à son rêve. Merci de nous avoir accommoder car nous devions être 6 et la journée même nous étions finalement 8. Le maître d'hôtel nous a avisé que l'on serait alors à l'étroit et que notre expérience ne serait peut être pas agréable mais finalement elle le fut en tout point. Ma mère est tellement heureuse. Merci au Ritz Carlton

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S
Steven
1 review
Dined on January 4, 2020
Overall4Food5Service3Ambience4

Food is exquisite, decorum is near perfect but the staff makes it on par at best. They don't seem to know the menu that well, seem not to care that much. It took a solid 20 minutes before anybody cared to come and take our order. People are still somewhat friendly, but the overall experience is just not what you'd expect from the Ritz. Food quality is definitely great and so is the choice of tea.

OT
OpenTable Diner
1 review
Dined on January 3, 2020
Overall5Food5Service5Ambience5

Outing with mom

LT
LobbyTable
1 review
Dined on January 2, 2020
Overall2Food3Service4Ambience2

I've always wanted to try the experience. I've had afternoon tea in different cities. As a Christmas gift, i made reservations for myself , my wife and my 2 daughters. It was OK at best. Portions were small but good. The main issue is the location. You are literally next to the hotel lobby by the door. There isn't that magic or special feeling one associates with tea in the afternoon at the ritz carlton. It would have been acceptable at a lower price but at $200+ for 4 people, I think it is way over priced. I would have been happy to pay that amount in a nicer setting but not in the lobby by the entrance where you see the door man helping guests with their luggage

OT
OpenTable Diner
Vancouver
1 review
Dined on December 31, 2019
Overall3Food3Service2Ambience4

The Palm Court was not ready with our table upon arrival, even with our reservation placed. The team was not attentive to us, didn’t offer water and forgot to bring some after being asked. Overall not particularly well versed in their menu and possibilities for those with dietary restrictions. The space and ambience makes up for the service, with beautiful decor and comfortable seating. The tea itself is lovely!

ML
MyriamL
1 review
Dined on December 30, 2019
Overall5Food5Service5Ambience5

Service impeccable, attentionné et professionnel. Repas très bon. Endroit tout simplement merveilleux.

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PP
vipPeggyP
Chicago
1 review
Dined on December 30, 2019
Overall4Food4Service3Ambience4

In all fairness, once you’ve experienced afternoon tea at The Ritz Carlton in London, I’m not sure anything could live up to our expectations. However, this tea was just average from our other experiences and definitely not what I was expecting out of The Ritz Carlton. Other than taking our order and bringing out the champagne, tea and food, our server was non-existent. The scones were good and probably the best part. The sandwiches were mostly bread and each person only got 4 of them. What has always surprised us about any tea we’ve attended is that we have never left hunger. After this service we went and got something else to eat. The desserts were hit or miss. A few were very good and others flavorless. We took them back to our room and ended up throwing them out. All in all we were very disappointed. They should consider charging a little more in order to provide a proper tea experience to their guests.

j
vipjbejjani2019
Manitoba
10 reviews
Dined on December 29, 2019
Overall5Food5Service5Ambience5

Very good experience.

OT
OpenTable Diner
New York Area
1 review
Dined on December 28, 2019
Overall3Food4Service2Ambience3

Our service was almost non-existent. We had to ask three times to have our tea brought out and we’d already finished all of our food before we were even able to flag someone down to even ask for our tea. It was quite disappointing.

The food and tea were very good, even if they brought me the wrong tea after all of the waiting.

PJ
PaulaJP
New England
1 review
Dined on December 23, 2019
Overall5Food5Service4Ambience5

I took the whole family for an afternoon tea at the Ritz and it was fantastic. The Palm Court is beautiful, our table was prepared by the fireplace, so cozy! The teas were excellent and the food outstanding. The staff was nice and friendly. I highly recommend the afternoon teas experience at the Ritz!

AF
AndreaF
1 review
Dined on December 23, 2019
Overall5Food4Service4Ambience5

Très bel environnement. Le menu varié, composéde scones, de petits sandwichs et de pâtisseries.
Pour le niveau de prestation, le prix est très raisonnable. Les serveurs sont avenants et toujours prêts à nous donner une information. Les gens qui fréquentent cette cour des palmiers, sont très respectueux et gardent un niveau sonore très acceptable. L'ambiance est donc propice à une belle rencontre entre amis.

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JE
JaniceE
Montreal
1 review
Dined on December 23, 2019
Overall5Food5Service5Ambience5

A delightful way to spend the afternoon with the girls!

TT
TinaT
Toronto
1 review
Dined on December 22, 2019
Overall5Food5Service5Ambience5

Anniversary

C
Charlotte
1 review
Dined on December 16, 2019
Overall5Food5Service5Ambience5

Ambiance très agréable, service impeccable, personnel souriant et à l'écoute

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a
ariimoana
Montreal
1 review
Dined on December 14, 2019
Overall4Food3Service3Ambience4

Cadre agréable mais les tables sont basses, ce qui est un peu déroutant pour prendre le thé.
La nourriture était bonne sans être extraordinaire.
En bref, c'était un moment agréable mais ce n'est pas le meilleur salon de thé à Montréal. Disons que je m'attendais à mieux pour le nom et le prix.

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M
Melodie
1 review
Dined on December 8, 2019
Overall4Food4Service3Ambience4

The service was slow and they got mixed up. Other than that we enjoyed it.

OT
OpenTable Diner
Montreal
1 review
Dined on December 8, 2019
Overall3Food5Service2Ambience4

Bonjour!

Nous avons adoré notre thé, mais le service laissait un peu à désirer. Notre serveur ne connaissait pas bien le menu, qu’il n’a pas présenté de façon optimale, semant entre autres le doute sur la présence de gluten alors que nous avions une personne allergique avec nous. On lui avait toutefois préparé des plats spécifiques, ce qui a été apprécié. On est revenu nous voir une seule fois pour de l’eau chaude additionnelle et le délai a été très long avant que nous ayons nos factures. J’ai senti le personnel plus concentré sur l’organisation de la salle et d’une fête que sur le service. Cela dit, je reviendrai certainement car c’était ma première expérience plus ordinaire. Merci.

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JM
JM1999
Montreal
2 reviews
Dined on December 1, 2019
Overall5Food4Service5Ambience5

Moments magiques pour l’anniversaire de ma fille 🤩

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OT
OpenTable Diner
1 review
Dined on November 30, 2019
Overall4Food4Service4Ambience4

It was not bad, better than Ottawa but worse than London

FAQs

The Palm Court at the Ritz-Carlton – The Afternoon Tea Experience is rated 4.6 stars by 56 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.