The Palm Court at the Ritz-Carlton – The Afternoon Tea Experience

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1. G

   Gerda

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on June 24, 2022

   overall5food5service5ambience5

   This is a really nice experience. Gift for your self or surprise someone you like

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2. S

   Suze8080

   1 review

   5.0

   1 review

   Dined on June 24, 2022

   overall5food5service5ambience5

   Food was delightful, service top notch and the setting is just stunning!

   Report
3. G

   Goldenmean

   1 review

   1.0

   1 review

   Dined on June 23, 2022

   overall1food1service1ambience5

   I specifically wrote that I needed my meal to be gluten-free. I am in the process of getting diagnosed for Celiacs disease, but do not have confirmation yet. Despite writing this while reserving, confirming the day before arrival and also letting the waitress know, of course they just assumed that I ate gluten. The gluten-free food wasn't even separated from the rest. The person that brought the food was like so you don't have an intolerance so you should be fine with the regular scones right? It just felt like no one really cared. Honestly, the scones was what I was looking forward to the most and there weren't any. It would be one thing if I had made the reservations last minute, but they were done practically a month in advance. To "replace" the scones they brought me coffee macarons which is one of the few flavors that I can not stand and "gifted" me a chocolate bar. My friend that came with me only eats chicken otherwise no other meats or fish. Of course for her too we had to ask the staff to replace the salmon and turkey sandwiches. Normally, I'm not the type to be upset by things like thing, but considering how expensive the meal was I'm shocked that this is the level of service that is offered. Based on this experience, I would not come back. It's too bad since when I came the year prior and the service was amazing and the food was great. It's a shame that things have gone downhill. My waitress was great, but the kitchen messed up on MULTIPLE occasions. I didn't think it would be right to penalize or complain to her, but more should have been done to fix the situation than a mere chocolate bar and a couple of macarons. Too bad, it was the only place that I could think of going to in order to have afternoon tea that caters to gluten-free diets.

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4. r

   richardl

   Montreal

   1 review

   5.0

   1 review

   Dined on June 22, 2022

   overall5food5service5ambience5

   Ritz Carlton: thank you to the staff at the Ritz for the 'high tea' yesterday; the girls had an amazing time and enjoyed the experience, the Tea, the food. Ritz-Carlton Montréal rocks !!

   Report
5. RP

   RanaaP

   1 review

   5.0

   1 review

   Dined on June 15, 2022

   overall5food5service5ambience5

   The staff were really accommodating to dietary restrictions and the overall experience was excellent. It was the Formula 1 weekend and we even met Carlos Sainz at the hotel!

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6. L

   Luv2eat

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on June 15, 2022

   overall5food5service5ambience5

   Service was exceptional. The experience and ambiance absolutely outstanding. Well worth it-I was wowed. This is an incredible experience and an incredible hotel in Montreal. Highly recommended.

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7. JA

   JACK

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined on June 13, 2022

   overall5food5service5ambience5

   Excellent customer service ... we will definitely return !

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8. H

   Helene

   1 review

   5.0

   1 review

   Dined on June 13, 2022

   overall5food5service5ambience4

   It would be helpful to have a regular (paper) menu: I was unable to download the web menu. But it was a wonderful experience I hope to repeat soon!

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9. SM

   StephanieM

   Montreal

   1 review

   5.0

   1 review

   Dined on June 11, 2022

   overall5food5service5ambience5

   Merveilleuse expérience!

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10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    L anniversaire de ma sœur

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11. r

    roulas

    London

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Daughters graduation

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12. d

    delphian23

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food4service5ambience4

    Very attentive staff, delicious tea and assortments, and beautiful interior

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13. C

    Cricri

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Très belle expérience, personnel super, endroit très beau, nourriture excellente, atmosphère agréable. Des parents et amis à qui j'en ai parlé vont y aller. Vous suggérez un code vestimentaire mais il n'est pas respecté.

    Report
14. SR

    ShannyR

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    It was a great experience. I will definitely be back for tea.

    Report
15. C

    Calypso76

    Montreal

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food5service5ambience4

    Notre serveur était excellent et nous a fait vivre l'expérience chaleureuse et chic du Ritz. La salle est magnifique et la nourriture était excellente. Merci !

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16. KT

    KatherineT

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    J'ai invité mon amie pour ça fête et c'était ma première fois que j'y allais.... WOW! La princesse en moi a adoré l'expérience. C'était magnifique et délicieux.

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17. DC

    DebbieC

    1 review

    5.0

    1 review

    Dined on May 31, 2022

    overall5food5service5ambience5

    A very opulent room to take you back in time. Service was spot-on!! Selection of ‘tea service’ was delicious and satisfying. A dress code would have been a nice addition as some like to get the full experience of an era past. But such are the times in a new Covid world. Overall, it was a beautiful & delightful experience!

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18. DH

    DanielleH

    New York Area

    11 reviews

    5.0

    11 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5

    Everything was perfect! Quality of service, exquisite good, everything is stages to give the mots pleasant experience. Can’t wait to go back!

    Report
19. SB

    SophiaB

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food5service5ambience5

    Honnêtement c’est une expérience unique le Ritz je le recommande à tout le monde ! 🤩

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20. AB

    AlyB

    Montreal

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food4service3ambience5

    It was a very nice experience but we did leave a little hungry

    Report
21. SK

    SerliK

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    Truly lovely experience. The service was impeccable.

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22. S

    Sandy

    1 review

    5.0

    1 review

    Dined on May 18, 2022

    overall5food5service5ambience5

    I would go as far to say that a trip to Montreal of any decent duration would be incomplete without high tea at the Ritz Carlton. It was a lovely experience that I look forward to revisiting in the future.

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23. AS

    AnnaS

    1 review

    5.0

    1 review

    Dined on May 17, 2022

    overall5food5service5ambience5

    Memorable tea experience in the most beautiful setting! You must go!

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24. c

    chanelv

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    A not to be missed experience! Impressive and delicious!

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25. NY

    NicoleY

    Montreal

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    An excellent version of high tea, as good as the sort of thing you'd experience in the UK.

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26. TI

    TIFFANYG

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined on May 9, 2022

    overall4food5service5ambience4

    Overall Outstanding service, ambiance and food! Love me a great high tea restaurant.

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27. JD

    JustineD

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Excellent service, and beautifully presented food. A real treat for a special occasion!

    Report
28. M

    Maryse

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Very happy with my experience. I recommand strongly!

    Report
29. OT

    OpenTable Diner

    Montreal

    3 reviews

    5.0

    3 reviews

    Dined on May 3, 2022

    overall5food5service5ambience5

    It was our anniversary we’ve been there few other times last year we stayed the night but overall we love the Ritz and thank you to all the staff for the amazing service.

    Report
30. c

    carolinem

    Montreal

    1 review

    5.0

    1 review

    Dined on May 3, 2022

    overall5food5service5ambience5

    jai adoree , dommage que cela ne se passe plus dans la salle de bal

    Report
31. m

    mellieme

    Montreal

    1 review

    4.0

    1 review

    Dined on May 2, 2022

    overall4food4service4ambience4

    It was a lovely experience. Would not necessarily do this regularly but for a special occasion it was great.

    Report
32. l

    lizp

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food4service5ambience5

    The service was impeccable. Everyone was professional and kind and generous. Very impressed with staff!!!

    Report
33. YQ

    YonaQ

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food3service4ambience4

    The ambiance is perfect. Definitely I will recommend to my friends.

    Report
34. c

    catherines

    Montreal

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    Ambiance parfaite et relaxant! Nous avons eu un excellent service.

    Report
35. SW

    SarahW

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    The food was excellent (and we had to take some of the desserts home, we were full after the scones despite not eating breakfast!) and the ambiance was lovely. The decor is stunning and even though you are near the entrance, you feel almost secluded and in good company. The waitresses (yes, more than one! Very attentive staff) came by multiple times and refilled our water and gave fantastic tea recommendations. I will be happy to come back!

    Report
36. J

    Josiane

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Loved the experience, good food, service and nice ambiance. Definitely would do it again!!!

    Report
37. R

    Rita14

    Montreal

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5

    Une merveilleuse expérience , la nourriture ainsi que le service était excellent merci à l’équipe.

    Report
38. TK

    TKCFW

    London

    1 review

    4.0

    1 review

    Dined on April 18, 2022

    overall4food3service4ambience3

    The overall experience at the Ritz for afternoon tea is nice, the staff are very friendly but quite slow. We waited approximately 25 minutes for our drinks to arrive and had to ask a couple of times for top ups of water. I think, for the afternoon tea service, they could have done with at least one more staff member on the floor. The food was ok, the scones were good but the sandwiches were very dry and felt like they had been sitting in the fridge for quite a few hours. The afternoon tea room is lovely, brightly lit, with a nice ambience. Overall the experience is nice, just not quite as high class as you might expect going to a branch of the Ritz Carlton.

    Report
39. l

    lynafromottawa

    Ottawa

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service4ambience3

    Overall, the food was good but we were surprised to be sitting in the bar area, not a dining room. Also, a family with a crying baby sat at the bar nearby which was distracting. The chairs were much too low so our hips and knees got sore. We would have liked to have stayed for longer but we couldn’t relax also because we couldn’t lean back in the couch-like chairs.

    Report
40. EH

    ElodieH

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    Chic and classy. Delicious and European. A must for celebrations with beloved ones.

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