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The Palm Court, Chicago, IL

The Palm Court

4.6
4.6
4660 Reviews
$50 and over
Unspecified
For those who love their afternoon teas fresh, fragrant and steeped in history, Palm Court at The Drake Hotel serving tea for over a century. Even the Queen and Princess Diana have made their royal visits here. Your afternoon tea begins with Palais de Thes menu, which features 15 tea blends including classic selections like the English Breakfast to modern yet delightful twists like the Mélange du Cap.
Tea is served in individual tea pots accompanied by the traditional three tiered tea tray filled with an arrangement of gourmet finger sandwiches and scones; and dainty petit fours with complements of preserves, lemon curd and English double Devon cream.
And let’s not forget about our little tea. The Prince & Princess Afternoon tea service, suitable for children between 3 and 12 years of age is available throughout the duration of afternoon tea service.
Reservations are heavily encouraged.
Tea service seating duration is 90min
Adults $69/ Kids $35 (3-12)

Make a reservation

2 people

7:00 p.m.


Booked 30 times today
Experiences are available.

Dining areas

Additional information

  • Neighbourhood
    Gold Coast / Streeterville
  • Cross Street
    Michigan Avenue & Lakeshore Drive
  • Parking Details
    Discounted valet parking is available when you dine in at the Palm Court. Valet parking is available for a discount of $20.00 for the 90 min tea experience. After Palm Court hours, normal rates apply. Thank you
  • Additional
    Beer, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Options, High Tea, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • Afternoon Tea

    Multiple dates available
    For those who love their afternoon teas fresh and steeped in history, Palm Court at The Drake Hotel serving tea for nearly a century is the quintessential Magnificent Mile afternoon tea experience. Even the Queen and Princess Diana have made their visits here. Your afternoon tea begins with a peruse of the Palais de Thes menu, which features 13 tea blends. Tea is served in individual tea pots accompanied by three tiered tea tray filled with an arrangement of gourmet finger sandwiches; delicious breads and scones; and dainty petit fours with accoutrement. The Prince & Princess Afternoon tea service, suitable for children between 4 and 12 years of age. Reservations are heavily encouraged. Full tea service seating duration is 90 minutes max.

What 4,660 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.3Food
  • 4.6Service
  • 4.8Ambience
  • 4.1Value

NoiseModerate

4,660 Reviews
  1. OpenTable Diner

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My favorite place in the city for Sunday high tea service.

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  2. SeanW

    Milwaukee

    25 reviews

    4.0

    25 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    My first time for afternoon tea. We were seated near the fountain and harpist. The menu has a large selection of teas as well as wines and cocktails. Our waiter was very professional and answered some questions we had about the teas. Overall the food and teas were very good but I did feel it was a bit expensive for what you get.

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  3. LWChicago

    Chicago

    14 reviews

    3.0

    14 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    The actual afternoon tea experience was solid as always. However, the hostesses were not providing the same quality of experience as within the room. They were not helping people check-in, everyone thought we were lining up but that was not apparently the case. We were seated almost 30 minutes late and then asked to leave after a little over an hour because they had a wedding coming through even though we had not finished the bottle of champagne or cocktails we ordered. One of the hostesses came by and said "How was everything today ladies?" and, as we were answering, she said "That's great. Unfortunately we need to ask you to head out a little early because we have a wedding coming through. Thank you". I realize they may have had a tough job that day but I thought it could have been handled with more grace given the setting.

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  4. OpenTable Diner

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    If was a memorial experience. Tea was good and selection. Great service by server and staff. Bread on bites was hard and not much of a flavor.

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  5. OpenTable Diner

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on April 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful experience. Fortunately, Azmir took care of us again. He provides the best service!! Everything was delicious.

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  6. SusanF

    New York City

    19 reviews

    vip
    5.0

    19 reviews

    Dined on April 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful tea! We had a group of 18 and the staff couldn’t have made us feel more special. Gieselle was a great help both in the day and with the planning prior. We will definitely do it again.

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  7. OpenTable Diner

    Chicago

    7 reviews

    4.0

    7 reviews

    Dined on April 12, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is not our first visit and we are always happy with the food the ambience of the place. We were greeted very nicely but we were sat in a low table that won’t allow our legs to go under it. We had to insist that we get another table and she unwilling moved us to another table and everything was a great experience including the food and the waiter and the busboy.

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  8. LeslieW

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on April 7, 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5
    The service and atmosphere was exceptional! Perfect for afternoon tea!

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  9. Foodie713

    Chicago

    18 reviews

    5.0

    18 reviews

    Dined on April 6, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Fun high tea experience. We had a great table in the center, near the harpist. Loved trying all the treats! Will come back again.

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  10. Elaine

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful venue, lovely tea and snack spread. Lovely harpist. Enjoyed the entire experience

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  11. KatherineK

    San Francisco

    1 review

    3.0

    1 review

    Dined on April 6, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    I have been to tea at the Drake a few times. It was my daughter's 30th birthday and she had never been so I wanted to treat her. For the price, it was just so-so. The shining star was the service. The food was mediocre at best and for $70 plus per person, I was hoping for more. Will not go back -

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  12. OpenTable Diner

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on April 5, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Perfect atmosphere. Shrimp tea sandwiches were. On dry biscuits. Carmel shooter had poor consistency. Fruit jam was not spreadable

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  13. MariaM

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love to have tea at the Palm Court. Good tea sandwiches and service. Love their sparkling wine.

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  14. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We love The Palm Court, we have been celebrating our holiday for the past 4 years, and the food and services is always amazing , l definitely recommend when you are in the town is must visit.

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  15. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on March 30, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Fantastic service! Great atmosphere! Wonderful for a special occasion!

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  16. MesarinaWife

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on March 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    It was a fun time! We were pleasantly surprised by the food and tea! Our server was attentive. Overall, great experience and would come again.

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  17. Myrtle

    San Francisco

    57 reviews

    vip
    5.0

    57 reviews

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were guests at the Drake hotel in Chicago and decided to take in the afternoon tea. A very pleasant, worthwhile experience.

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  18. OpenTable Diner

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on March 29, 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 5
    We were given no detaiks about being able to reorder more, and our server was rude. She spilt tea on my wifes dress and stood on my shoes and didnt apologize. A bit of a let down given the price. Probably wont recommend.

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  19. CherylB

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My friends and I enjoyed everything about it. The food the ambience and the harpist. A wonderful atmosphere to enjoy friends!

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  20. OpenTable Diner

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined on March 28, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I know there are newer modern lux places in Chicago that offer afternoon tea but this is really the epitome of afternoon tea setting with luxurious old world charm and history rich. Plus, the staff are amazing and genuine

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  21. JeannetteG

    Chicago

    35 reviews

    vip
    4.0

    35 reviews

    Dined on March 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    A nice Sunday afternoon thing to do in the city of Chicago

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  22. kevin

    Chicago

    29 reviews

    vip
    4.0

    29 reviews

    Dined on March 24, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    Food was good as always service was just ok. Had to keep asking for more hot water/food

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  23. UFeather

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on March 24, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    We were so disappointed with our tea at the Drake. Although the kitchen is able to accommodate dietary restrictions (thank you!) the room was packed and too warm, the noise level high, and the service very inattentive. We've come for tea here before - prior experiences were much better! Maybe this weekend was an "off" day but we'll probably go somewhere else next time.

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  24. OpenTable Diner

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent ambiance, service and tea! We have a lovely time and will return soon.

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  25. SarahD

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    So much fun, highly recommend. Delicious food and tea.

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  26. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff was great and very friendly and accommodating. Had a great time and afternoon tea and would highly recommend it.

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  27. CherylB

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on March 23, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I really enjoyed the experience of afternoon tea. My granddaughters had a good time. The ambiance was beautiful. The food and tea was delicious. I felt the price was overpriced. Overall we all had a good time. Wonderful meemories were created for my daughters and grandaughters. Next time I am in Chicago I will come back to the Palm Court.

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  28. OpenTable Diner

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on March 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    High tea was an experience I will cherish forever! Exquisite elegance, relaxing atmosphere and service above and beyond. Highly recommend!

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  29. Yummilicious

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined on March 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Ambience lovely. Food was mediocre at best. Tea - easily over steeped since the leaves were sitting in the pot the whole time

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  30. DonnatellaP

    Chicago

    5 reviews

    2.0

    5 reviews

    Dined on March 17, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 5
    Ok, yes the Palm Court is beautiful but the rest of our afternoon tea went down hill. To start, the TEA itself was weak from the very first cup, not enough tea leaves to make a good cuppa, certainly didn't improve when the server refilled the pots with hot water on top of the used leaves. Sandwiches were skimpy on filling, scones was more of a biscuit but the pastries were a nice selection. Noise level was definitely a huge issue as some other posters have said. Word of caution, check your receipt, gratuity was added to the bill but the receipt we received to sign didn't show that, the line for tip was empty. I wonder how many people double tip without realizing. All in all we won't return.

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  31. OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on March 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An absolutely outstanding tea service experience. This was truly an experience. I can not wait to go again!

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  32. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was perfect! The service was exceptional.

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  33. SheilaG

    Chicago

    1 review

    5.0

    1 review

    Dined on March 10, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had a lovely afternoon with my daughters at the Drake on Sunday, March 10th at 4:00pm. We loved the feel of the room, the old charm and the little touches. What a memorable day.

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  34. natalie

    Chicago

    36 reviews

    vip
    4.0

    36 reviews

    Dined on March 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    This is a classic for us and we enjoy the tradition of it. Lovely setting and good food (they had a St Patrick day special that was cute). The service is unfortunately a lottery. This last visit was not great, we had to call for service several times and we felt we were bothering the staff with our asks (forgot the curd and clotted cream for instance) but then was much better towards the end. We’re not sure if it was for a tip or just a bad day for our waitress. A shame this is always the volatile element of our visit but we keep coming for everything else.

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  35. DezzaraeM

    Minneapolis

    5 reviews

    5.0

    5 reviews

    Dined on March 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for the afternoon tea service! Amazing and wonderful experience beautiful ambiance

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  36. teaqueen24

    Cincinnati

    1 review

    3.0

    1 review

    Dined on March 9, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 1
    High Tea at The Palm Court is expensive. The food is yummy and the tea delightful. The service is also wonderful. However, it is LOUD in the tea area and tables are very close together, so you will have the sense of being at summer camp, rather than a high tea. We went on a Saturday afternoon and the place was packed. The ambiance does not comport to what you expect at High Tea Service. Don't be surprised if you need to shout to be heard by your companions across the table. This must be an incredibly lucrative event at $69 per person.

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  37. OpenTable Diner

    Austin

    1 review

    3.0

    1 review

    Dined on March 9, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2
    Beautiful tea, great harpist, very loud and crowded

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  38. OpenTable Diner

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We loved the beautiful atmosphere, they sat us at the fountain by the harpist as requested for our anniversary. It was a little confusing getting in with a big corporate event blocking the entry a little. Out of the many afternoon teas I’ve been to this one was definitely worth the cost!

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  39. ShenaJ

    Detroit

    6 reviews

    5.0

    6 reviews

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved the entire experience from beginning to end. Everyone was so nice and the tea was exquisite. We dressed up in flower dresses and derby hats and were treated like royalty.

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  40. JoannaM

    Chicago

    1 review

    4.0

    1 review

    Dined on March 8, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Amir was fabulous and attentive at all times. The ambience was lovely with the harp player. Food was OK.

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FAQs

The Palm Court is rated 4.6 stars by 4660 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 30 times today
Experiences are available.
Google Map for The Palm Court

140 E Walton Place, Chicago, IL 60611

Dining areas

Additional information

  • Cross Street
    Michigan Avenue & Lakeshore Drive
  • Neighbourhood
    Gold Coast / Streeterville
  • Hours of Operation
    Afternoon Tea Fri–Sun 12:00 pm–4:30 pm
  • Price
    $50 and over
  • Cuisines
    Unspecified
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    Discounted valet parking is available when you dine in at the Palm Court. Valet parking is available for a discount of $20.00 for the 90 min tea experience. After Palm Court hours, normal rates apply. Thank you
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Mark Lagges
  • Additional
    Beer, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Options, High Tea, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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