The Palm Los Angeles

4.6
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2718 reviews
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$50 and over
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Steakhouse
The Palm is renowned for its USDA Prime aged steaks, jumbo Nova Scotia lobsters, authentic Italian fare, the freshest of seafood, warm smiles, outstanding service, and an atmosphere like nowhere else. The Palm Los Angeles is located Downtown one block east of the Staples Center and housed in the historic Toy Factory on the southeast corner of Flower and 11th Streets. The Palm provides seating for approximately 400 patrons and occupies 13,500 square feet and is open seven nights a week for dinner and weekdays for lunch.
What 2718 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.1
Value
Noise · Moderate
90% of people would recommend it to a friend
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OT
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

Had good service and food options and challengers everything worked out great

N
Orange County
70 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

We were seated at the time of the reservation. Service was great, attentive waitress, very nice. The food was very good.
Only disappointment was that my wife wanted the Braised Short Rib for her main meal. Waitress returned to tell us they had run out. So she ordered a Filet Mignon steak that was very good!
Overall a great dinner experience. We will go back.

MC
Los Angeles
7 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

Birthday dinner with friends. Waitress and staff were amazing! Food was delicious and extra special dessert presentation for the birthday celebration. Thank you!

FD
Los Angeles
10 reviews
Dined 5 days ago
Overall5Food5Service5Ambience5

The downtown LA Palm has been "our place" for nearly 15 years - and it's undergone a positive transformation since Dmitri Fagel took the helm as manager. Palm has been part of our family since our roots in New York, with practically every special occasion and gathering being set at either Palm or Palm Too. In fact, there are only four locations we haven't been to (yet). For those that "used to go" to the DTLA location but stopped because there were management challenges, staffing challenges, and ambiance issues - that's ALL BEEN RESOLVED. The DTLA Palm merits (again) consistently high marks for food quality, attentiveness, and service that aligns with loyalty. Go often. Go hungry.

DH
Los Angeles
2 reviews
Dined 5 days ago
Overall5Food5Service5Ambience5

Outstanding service, food was excellent. Great option for pre Stzples Center event meal.

PR
Los Angeles
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

We truly enjoyed our first time dining experience at The Palms. It was a magical evening!
We will definitely return very soon!!

S
Los Angeles
7 reviews
Dined on February 16, 2020
Overall2Food2Service3Ambience2

So disappointed. Have eaten at the Palm in Beverly Hills and in D.C and always solid. Here however very disappointed. Food was average at best. Def not worth the price of what was once a great steakhouse.

OT
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Great experience from the food to the service. Great friendly staff ready to take care of you and wonderful, delicious food. I can easily recommend this restaurant to anyone looking for a great experience and even better food.

OT
1 review
Dined on February 13, 2020
Overall5Food5Service5Ambience5

Highly recomended

B
Los Angeles
74 reviews
Dined on February 12, 2020
Overall5Food5Service5Ambience5

we loved visiting The Palm and the staff was awesome

b
Central Coast
1 review
Dined on February 12, 2020
Overall5Food5Service5Ambience5

Kevin our waiter from Chicago was great and the food as usual outstanding.

TB
Los Angeles
1 review
Dined on February 10, 2020
Overall5Food5Service5Ambience5

Great food, service, atmosphere, etc. Overall, great night!

MS
Los Angeles
61 reviews
Dined on February 10, 2020
Overall5Food5Service5Ambience5

Incredible Gastronomic Experience
No stone left unturned
It’s my favorite DTLA go to !

s
Los Angeles
14 reviews
Dined on February 10, 2020
Overall5Food5Service5Ambience5

Great food and terrific service. The valet will keep your car until after if you're going to a Lakers game.

SS
Central Coast
6 reviews
Dined on February 9, 2020
Overall5Food5Service5Ambience5

We had a great time and really enjoyed are evening here.

SS
Las Vegas
3 reviews
Dined on February 8, 2020
Overall2Food2Service2Ambience2

not a good steak, and staff really fell apart after 10pm. could not even get a glass of water. we would have ordered more drinks, and were rushed out.

p
Los Angeles
30 reviews
Dined on February 8, 2020
Overall5Food5Service5Ambience5

Food is amazing as well as the service! A wonderful experience always.

AC
Orange County
20 reviews
Dined on February 6, 2020
Overall5Food5Service5Ambience5

still one of the best in LA, especially pre game at Staples.

3
Orange County
34 reviews
Dined on February 6, 2020
Overall5Food5Service5Ambience5

Hunter is amazing. Thank you for a memorable evening!

MW
Los Angeles
47 reviews
Dined on February 6, 2020
Overall5Food5Service5Ambience5

The LA Palm is like the old days in West Hollywood. So friendly and they treat you like family. Always a great meal.

OT
San Francisco
17 reviews
Dined on February 1, 2020
Overall1Food1Service1Ambience1

It was a birthday dinner. Our food took forever, we wait an hour for dinner. When it finally came the pasta was bland, The salad wasnt good either. And they couldn’t even bring out a small cake for my friend? For her birthday? This was the lousiest service I’ve had in LA! Just horrible it was not worth the money! I definitely do not recommend this place! Such a Bad experience! It ruined a special evening! I recommend not to go here

OT
1 review
Dined on February 1, 2020
Overall1Food1Service1Ambience1

It’s was the worse night the service the food no air conditioning the worse thing was the excuse they gave us saying it’s all because of Koke we were in shocked what kind of sick peoples they can be shame on them specially the general manager

j
Los Angeles
5 reviews
Dined on January 31, 2020
Overall1Food3Service1Ambience4

Worst service of all my Palm visits. Thoroughly disappointed.

OT
Los Angeles
3 reviews
Dined on January 30, 2020
Overall5Food4Service4Ambience4

Great food and service. I recommend.

OT
1 review
Dined on January 28, 2020
Overall5Food5Service5Ambience5

I thoroughly enjoyed my meal and the ambiance. After I made a mistake ordering, the management actually rectified my error! I was so appreciative and surprised in this age of poor customer service. The meal was outstanding.

OT
New York Area
2 reviews
Dined on January 27, 2020
Overall5Food5Service5Ambience5

Great potatoes

MB
New Orleans
11 reviews
Dined on January 27, 2020
Overall5Food5Service5Ambience5

Great lunch spot for day after the Grammys. Our server was professional, prompt, and took great care of us.

c
Philadelphia
24 reviews
Dined on January 24, 2020
Overall4Food5Service3Ambience4

Food and wine were outstanding. Our waiter was an older gentleman who couldn't quite keep up with the 12 of us...he wasn't bad, just was a bit slower & never poured our wines for us when we had empty glasses. They probably should have had 2 waiters/waitresses for our table.

JS
Los Angeles
45 reviews
Dined on January 16, 2020
Overall5Food5Service5Ambience5

Outstanding service and exceptional food, as always.

JG
1 review
Dined on January 15, 2020
Overall5Food4Service5Ambience5

Love the place .......I go there every time I am at Staples. And go to the BH store as well.

SC
Adelaide
18 reviews
Dined on January 13, 2020
Overall4Food4Service4Ambience4

I always enjoy the Palm, my favorite one is in Las Vegas though, this location usually does a pretty good job, took some clients out, food and service was good, a fun waitress "Marrieta", I believe was her name, she did a great job. Some time this location really misses the mark according to my expectations, but not this time. A really nice experience.

M
Mexico City
63 reviews
Dined on January 11, 2020
Overall2Food2Service1Ambience1

Not what we expected from The Palm. They are living off their past glory, it seemed almost run down. Horrible ambience, big spaces with no decoration made it look gloomy and impersonal. The food and service were borderline bad, I will think twice before returning to any Palm location....!

OT
Los Angeles
9 reviews
Dined on January 11, 2020
Overall2Food2Service2Ambience3

Steak was undercooked, braised brisket was tough, salad soggy/wilted, didn’t receive appetizer ordered. Staff was very nice, drinks were good, but left unsatisfied as we did not have good meal.

PP
Los Angeles
11 reviews
Dined on January 10, 2020
Overall5Food5Service4Ambience5

We got our salads and then right after we started eating them our steaks came. And I had told our waiter we wanted everything coursed out. And then on top of that, they didn’t give us steak knives are two of our steaks were incorrectly cooked so they had to take them back. I guess that gave us time to eat the salads then! Our waiter was very nice and apologetic, though. Clearly a miscommunication in the kitchen. And our steaks were comped which was a nice remedy.

OT
Los Angeles
6 reviews
Dined on January 7, 2020
Overall1Food3Service2Ambience3

Chose to go there before the laker game. There are so many good choices in downtown, best to skip this one. Rude staff and my wife got sick eating a oyster.

r
Los Angeles
3 reviews
Dined on January 6, 2020
Overall5Food5Service5Ambience5

Maria is a fantastic server. The food was great too!

JS
Los Angeles
2 reviews
Dined on January 4, 2020
Overall5Food5Service5Ambience5

Dmitri and the team at Palm are fantastic. Danya service was as always personable and perfect. I feel like I am part of the Palm family every time I go there. The food was also great! Thank you Palm for another great experience!

JP
Los Angeles
9 reviews
Dined on January 4, 2020
Overall5Food5Service5Ambience4

We visit The Palm DTLA every time we go to an event at the Staples Center. The food and service is always great. We even go prior to any Dodgers Baseball game we attend. They have a very nice selection of wine to choose from as well.

S
1 review
Dined on January 4, 2020
Overall5Food5Service5Ambience5

Amazing dinner/drinks/service before we attended kings game at staple center. Kevin was our server and he was great! Very attentive, accommodating and helpful. Thanks Kevin & the Palm!

m
Los Angeles
10 reviews
Dined on January 3, 2020
Overall5Food5Service5Ambience5

The Strauss farm 8oz filet mignon was the best filet I’ve ever had. Wifey and I shared a 3 lb lobster which was equally wonderful. Salmon was a bit greasy. Overall a wonder experience and really a treat to experience.

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