Pendray Inn and Tea House
Experience a breakfast like no other!
Served daily in a beautiful historic setting, our fabulous three-tiered style breakfast boasts a delectable combination of sweet and savoury flavours, coupled with TWG Gourmet teas and Oughtred organic coffee
It is beautiful, and the food was good. Lots of tea selections
Enjoyable tea experience wrt service, ambience and tastiness. We ordered a la carte as it made for a good fit for our tastes.
We had a wonderful time. The service was perfect and the food was delicious.
Dear Laurs, We are happy to hear that you enjoyed your time at the Pendray Inn and Tea House. We pride ourselves in providing excellent service for our guests, and we love to see our guests happy. Thank-you for providing your kind words. Have a wonderful day, and we hope to see you again soon. Kind regards, April U.
This was Mother's and my first experience with Afternoon Tea and enjoyed it immensely. Micheal was very attentive and we loved the quiet, Victorian atmosphere. We felt like we were royalty enjoying our tea. Definitely will go again. Thank you!
We didn’t get the reservation from Empress. This is actually better in terms of price. Our first experience with English afternoon tea started here, not too much food, very exquisite and elegant. It is pricey to the quantity of food, but not quality. It’s good as an occasional indulgence.
Thank-you for your great feedback. We appreciate it greatly. Have a great day, and we hope to see you again soon. Warm regards, April U.
The Pendray is a beautiful Victorian house/ Inn (used to be the Gadsby). The outside looks like it may need some paint (everyone says the weather makes it difficult to keep up) but the rooms are drop dead gorgeous. We had #6 on the top floor and it was huge...it’s a suite! It was so quiet at night I thought I was home! Bed was super comfy. No air conditioning but an overhead fan and standing which kept us cool. There are plenty of stairs to go up, so if that’s not possible, you may want to consider somewhere else. We needed to catch the ferry in the morning, which is right across the street! Dropped it off at 0700 and came back for the hotel English breakfast. We also had high tea here which was very nice, but definitely pricey- but I guess they are at other places too. All in all, I would come again for sure.
Dear Theresa, Thank-you for staying with us at Pendray Inn, and having the opportunity to join us for afternoon tea at Pendray Tea House. There are several factors that go into our pricing model such as purchasing local, and sustainable products for afternoon tea, our initiatives towards a sustainable Green Key property, offering competitive wages for our valued team members, and maintaining our Tea House as a historic tea house in Victoria. We appreciate your feedback. Kind wishes, April U.
A great afternoon tea at a reasonable rate for Victoria. We had a private room and our server was helpful and informative. The only thing that would have been better was to ha a bit of a view. Everyone in our group of 6 said it was a good choice.
Dear 49er, Thank-you for your wonderful review. We are always overjoyed to hear our service makes an impact for our guests. We offer the opportunity to make notes during the reservation procedure online through our booking platforms, in addition to contacting a member of our skilled guest services team to ensure that your reservation consists of a table with a view. Please contact us directly and we will be happy to assist you. Have a wonderful day. Warm regards, April U.
We had great time. Food was excellent, atmosphere was fabulous. Highly recommended.
Dear guest, It is a pleasure to see when our guests truly enjoy their experience with us. We value your feedback, and take pride in creating an ambiance, and experience that captivates our guests through outstanding service, and a desire to provide a memorable experience for our guests. We hope to welcome you again soon. Thank-you kindly. Have a wonderful day. Warm regards, April U.
Light and fluffy scones were to die for. Beautiful setting. 1937 black Tea was tasty, but surprised that the tea was not loose leaf. A little pricy. Stunning gardens and views of the harbor. Well maintained Victorian home. Sugar should have been cubes. I would certainly return.
Dear Kelly, We are pleased to hear that your heart desires our hand crafted scones as much as we do! We appreciate your feedback sincerely, and look forward to welcoming you back soon. Our sugar cubes are back in stock, and ready for your next cup of tea. Thanks again, and have a wonderful day. Best wishes, April U.
Always good service. This is not our first time. Food is great and staff is friendly.
Thank-you for your feedback. We truly enjoy welcoming back our return guests. We hope to see you again soon. Warm regards, April U.
We enjoyed our visit. We hope to visit again soon the next time we are in Canada. Pendray tea house is highly recommended for an elegant experience. Thank you.
Good afternoon Livian, We are appreciative of your feedback, and hope to welcome you and your family back to Canada in the near future for another cup of tea. Have a wonderful day. Warm regards, April U.
This was a compromise instead of going to the Empress but it is not even close to the quality I would expect for the prices charged. They charge you way too much, it was chipped china and mediocre food in an unkept garden by a dirty window. I do not recommend. Server was nice enough.
Dear Jennifer, Thank-you for your feedback. We appreciate receiving the perspectives of our guests as this establishes an awareness around the opportunities for our tea house to grow, and address the needs of our guests. We will address these concerns, and we look forward to welcoming you back in the near future. Best of luck, and thank-you again for your feedback. Warm regards, April U.
I took my daughter for tea and she loved it! She liked almost everything on the kids tea menu. They had 3 caffeine free tea options, and I loved mine. They have cute tea cups and pots and the fancy 3 tiered stands the food comes on. I enjoyed all the food on the traditional tea service. Lovely atmosphere! Great tea experience!
Good afternoon Heidi, Thank-you for your review. We are pleased that you and your daughter enjoyed your afternoon tea. We look forward to welcoming you back soon. Have a wonderful day. Warm regards, April U.
Thanks. Way better deal that the Empress Hotel. Hand's super. Super nice ambience on the veranda overlooking the water
Hello GregH; I'm delighted to see you had a great visit at the Pendray Tea House. Thank you for your kind accolades, we really appreciate it! Sincerely, Dominic M.
It was a special occasion: The staff was accommodating and lovely, and we were able to order just the right amount of Tea service that worked for us. Would highly recommend.
Hello TaraB; So very happy to read you had a wonderful visit at the Pendray Tea House. Thank you for your visit. We hope to have the pleasure in welcoming you back soon. Sincerely, Dominic M.
Lovely way to experience an afternoon tea.
Very nice presentation.
So very happy you had a great visit at the Pendray Tea House. We hope to have the pleasure in serving you again soon.
The Pendray Hotel is a beautiful Victorian mansion, i had visited this hotel with my daughter a couple years ago and had the tea and scones , they were fantastic at that time, the best i've ever eaten. However i thought that we would go again this July and this time take my sister for tea and scones .To my surprise and quite frankly disappointment, the scones were tiny hard little squares barely over an inch square and the price for these 4 tiny scones was totally ridiculous at over $14.00.I now will never be raving to friends and family about The Pendray Hotel, and its Tea and Scones
Hello juliaw; I would like to thank you for taking valuable time in providing us your feedback. I'm disheartened to see we did not meet your expectations on your recent visit. I have taken note of your concerns regarding the size/portions of our offerings and am addressing this with our Chef. This was an uncommon instance and we will rectify this right away. Thank you.
My husband and I stayed here for our one year wedding anniversary and we had an absolute blast. This was our first time in Victoria and the romantic atmosphere at the Inn coupled with people watching and a killer location made our weekend away fantastic. The only thing we didn’t care much for was some of the food. If there were alternate options for what’s being served that would have made it 100% but it is fun to try new things. The charcuterie and cheese plate could use a little more umph too. Otherwise we loved everything about our stay and will be back next year!
Hello KristinG; Thank you so very much for your visit and for your valuable feedback. Based on your comments and a few others, we're looking at "umphing" some of our menu presentation. We're so happy you had a great weekend and hope to have the pleasure in welcoming you back. Sincerely, Dominic M.
First of all we waited at the door for 15 minutes to be able to be seated. we had a reservation. Then it took another 20 minutes for us to order the tea another 10 min to have some tea poured and another 40 minutes to get our food. When we did eventually get our food I was shocked, literally shocked and speechless of the lack food that was served at an exuberant price. We ordered afternoon tea which is a standard towers which we were told was meant for 1 person at $58. Now 58 dollars in my mind should have enough food to satisfy any appetite. I can get steak and lobster for 58.00. Well the x 2 towers were so meager it was brought to our table combined to one. When it came to the table i was flabbergasted as to how little food was included. There were maybe 4 tri angular sandwich bites on the lower level, 4 very small scones on the middle level and maybe 6 very small 1/2 inch square desert items. I left this tea house thoroughly disappointed and will never return as I feel i have been thoroughly ripped off.
Hello ocean; I would like to thank you for your valuable feedback regarding your recent visit at our tea house. I'm so very sorry to see we did not meet your expectations. I understand fully and have noted your valid concerns which we are addressing with our Chef directly. Again, thank you for your feedback. We really appreciate it! Sincerely, Dominic M.
$122 is a bit high for only two people. I’ve been to just as nice tea houses that are $40 a person more or less!
Hello DonnaW Thank you for your feedback! We certainly appreciate and thank you for your observation. We have noted your concerns regarding the price point of our teas. The great majority of our menus are made from scratch with love from our Chef right here in house. Ingredients are locally sourced and sustainable which is why our price points are slightly higher than other tea rooms in Victoria. Once again, thank you.
The service was very slow and the servers were very inattentive and uninformed. The size of the portions were disproportionate to the cost. Overall the food was underwhelming and we left feeling quite disappointed.
Hello rabsci; I would like to thank you for your valuable feedback regarding your recent visit at our tea house. I'm so very sorry to see we did not meet your expectations. I understand fully and have noted your valid concerns regarding the portion size of our menu. We are addressing with our Chef directly. Again, thank you for your feedback. We really appreciate it! Sincerely, Dominic M.
Lovely tea house we experienced on a visit to Victoria. Service was slightly slow; but everything was lovely there
Thank you LibertySue for your valuable feedback. We really appreciate it.
The staff were gracious and the pace of service was unhurried. Our reservation was for 12:45 and we were there until 2:15. The atmosphere is elegant but not stuffy. Food was fresh and tasty.
We had high tea at Pendray in late July. The photos online showed a full three level tray loaded with savory and sweet treats. What we actually received showed more plate than goodies. The items we had were mostly good, but I usually walk away from a high tea very full and with a box to go. This was not the case at Pendray.
Hello ConnieL; Thank you so much for taking the time in providing us your feedback regarding your recent visit at our tea room. I'm so sorry we did not meet your expectations. I have taken note of your concerns regarding the size/portions of our offerings and am addressing this with our Chef immediately to rectify this uncommon instance. Again, thank you for your feedback. We really appreciate it!
We wanted tea on our recent cruise stop in Victoria and chose The Pendray Inn. They had several tea menus to choose from . It was a relaxed, quiet and enjoyable experience. Very easy to get to from the port and in downtown. Lovely atmosphere and beautiful gardens.
So very happy to see you had a great visit at the Pendray Inn. Thank you for your valuable feedback. We hope you enjoyed the rest of your cruise. Sincerely, Dominic M.
Tea and food were fantastic glad the food was bite sized or we could easily have over eaten it was so good! The house tea was the best I’ve had. Our server was really good and even though we were slightly late no problem getting seated party of six with reservations. A great time before we boarded the ferry to Port Angeles WA
Thank you so much for your feedback! We really appreciate it!
Absolutely what we were hoping for as an afternoon high tea experience. Michael at the desk and Michael our server made our afternoon even better, both were delightful, attentive and had so much information and history to share. Thank you so very much for a lovely day ❤️
Hello CherylD; Thank you for your valuable feedback. So very happy our "Michael"s at the Tea Room made your visit a memorable one! We'll certainly pass on your accolades to the team. Thank you Dominic M.
We had lunch here the day our cruise ship was in port. Excellent in all respects.
Thank you Glen for giving us a 5 Star rating. We hope you enjoyed the rest of your cruise. Sincerely, Dominic M.
A quaint place to have high tea. We celebrated my mother's 70th Birthday and they even brought a piece of cake with a candle for her. Very nice!
So very happy we made your mum's 70th birthday a special day. Thank you for your visit. Sincerely, Dominic M.
Every was amazing . Best service we have had in Victoria! Really great experience!
Thank you for your amazing review. It was wonderful serving you and hope you'll come back again soon! Sincerely, Dominic M.
This a fantastic option for afternoon tea downtown. They have several different tea and tower options. The most unique was a beer and tea tower pairing! With the different options, even if you aren’t a tea person, you can still enjoy the high tea experience! Their tea towers also come in a range of prices, though high tea is always on the pricier side no matter where you go. We will definitely be coming back next time we are in Victoria.
Hello Melissavan; So very happy you had a wonderful experience with us at the Pendray Tea House. We look forward in serving you again very soon. Sincerely, Dominic M.
Thank you for your feedback! Happy belated anniversary!!!
Beautiful old building and decor. Staff was professional and attentive. Tea was wonderful and platters were very yummy!
As someone not super into High Tea I was stoked they offer a menu catered for everyone including a fresh cold beer and more savory options. It was a super special atmosphere with the garden right on the harbor and the sun shining, such a special place to eat some lunch after an engagement proposal!
Hello ClaytonR - Congratulations on your engagement and for your valuable feedback. We really appreciate it! !
Very charming. Great service. A bit pricey for how much (or little) food you get.
We didn’t go for value we went for the experience and the atmosphere. It was perfect and delicious!
The experience here was wonderful. Our server was very friendly and attentive. The food was great. We were also given a tour of one of the rooms when we asked. We were given the history of the family and the inn itself. It made the whole experience completely awesome. We look forward to returning there as often as we can.
Food was great however wasn’t quite happy with the server.. I have had experienced afternoon teas at many places, including Fairmount in Victoria and London and am used to having that nice china cups. When we came in , there were just regular white cups on the table .. When I have asked our server Sydney to please provide us the nice tea cups I have been given the whole speech by her saying that they do not provide the nice cups at the patio, and they ran out of them because they had to place them at the table behind us, but she will go and get us some.. Well, first of all the guests behind us came after us, so why did you prioritize them over us??? Second- you are saying that you ran out of cups and then you say that you will go and get them??? Lastly- I honestly don’t need to hear all that lecture! I live in Victoria and do enjoy having a nice afternoon tea with my friends but will not be back to you guys, nor will recommend to my friends.
Amazing afternoon tea! With choices for everyone’s taste
So very happy you had a great time with us at the Pendray Tea House. Hope to have the pleasure in serving you again soon!
My 10 year old daughter and I enjoyed high tea for the first time together. The setting at the Pendray was lovely and the tea was perfect. Overall the food was very good as well. Afterwards when we showed interest in the building our waitress offered to show us around the building and provide a bit of history. I would recommend the Pendray for high tea to anyone.
Very happy you and your daughter had a great visit at the Pendray Tea House. We hope to welcome you back someday soon.