The Russell Restaurant

4.3
116 reviews
$30 and under
Caribbean
Located in Downtown Hartford, Visitors love the Russell’s interior, which reminds them of an intimate getaway in a classic island hotel. “The Russell should feel like home,” says owner Hugh Russell, “I wanted to create a warm and cozy atmosphere.”

Open for, happy hour, dinner, and special events with live entertainment, there’s always a memorable moment to be made at The Russell.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 116 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
Food
4.1
Service
4.6
Ambience
4.4
Value
Noise · Moderate
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T
Towana
New York Area
1 review
Dined 21 hours ago
Overall5Food5Service5Ambience5

Brought my fiancé here for the first time for his bday and he love the jerk chicken sandwich .. we plan to come here once a month it’s best to go during the week it’s not so busy

OT
OpenTable Diner
New York Area
1 review
Dined on November 21, 2021
Overall4Food5Service4Ambience5

Friend’s birthday

AR
ARegular
New York Area
2 reviews
Dined on November 13, 2021
Overall5Food5Service3Ambience5

I just loveeee going to the Russell’s the ambience is always amazing however depending on which bar you go to and and which bartender will determine how quick you’ll get your drinks at the bars. But music is always a great vibe and

OT
OpenTable Diner
New York Area
3 reviews
Dined on November 12, 2021
Overall5Food5Service5Ambience5

I just love it there. Great food, great service and just a good vibe.

M
vipMark
New York Area
25 reviews
Dined on November 7, 2021
Overall4Food5Service2Ambience4

The Russell is a very bright large space with two bars and a DJ booth so likely quite lively at night. We went for brunch which moderately busy. The Jamaican oriented food as well as salads and brunch food was well presented and very very good. Homemade corn bread was a treat. Staff were very pleasant and well meaning but were likely new to the job as one of three entrees was very slow to arrive and a key ingredient was missing. This was corrected at no charge but service at other tables was a bit scattered as well. However, this is well worth a visit, we would definitely return.

CT
ChristinaT
1 review
Dined on November 5, 2021
Overall4Food4Service3Ambience5

Nice place food was good. Drinks were good. Ambiance was great. Music was fabulous. Our waitress Kimberly wasnt that great but we made the best of it. I’m definitely going again

OT
OpenTable Diner
1 review
Dined on November 2, 2021
Overall5Food5Service5Ambience5

Everything was great !

OT
OpenTable Diner
1 review
Dined on October 23, 2021
Overall2Food2Service2Ambience1

The energy was missing and the staff was gossiping too much by the bar. Usually when I eat here it’s fun and energetic.

AR
AndreaR
1 review
Dined on October 20, 2021
Overall3Food3Service2Ambience5

The service most times are very good. I suspect that my waitress was new hence the mediocre service.

OT
OpenTable Diner
Philadelphia
1 review
Dined on October 16, 2021
Overall5Food5Service5Ambience5

It was my hubby birthday and it was phenomenal the food portion was big the soup was enough to fill me up and the fish was delicious it gave me the Jamaican vibes mi did need 🇯🇲. we went on a Saturday so they played good music it’s loud tho.

OT
OpenTable Diner
New York Area
7 reviews
Dined on October 16, 2021
Overall5Food5Service5Ambience5

Awesome good as always

TM
TMara1220
New York Area
16 reviews
Dined on October 15, 2021
Overall5Food5Service5Ambience5

This place was absolutely worth the visit. Food is great, our waitress Vanessa was awesome in every way and the music was on point; just what my group of 7 wanted for the evening. I will certainly be back!

K
Keith
1 review
Dined on October 9, 2021
Overall3Food4Service2Ambience3

Our waitress was very nice however did receive everything my table ordered. Lighting could have been better very dark while eating at the table I was seating at. Last complaint is that when it was time to leave took forever to get my check. Needed more staff our waitress was working the bar and the tables. Good food and vibes energy in the place was popping !!

OT
OpenTable Diner
New York Area
1 review
Dined on October 6, 2021
Overall5Food5Service5Ambience5

Hugh and his staff are always on point, welcoming, warm and accommodating to their guest!

SW
ShirleyW
1 review
Dined on October 2, 2021
Overall3Food5Service3Ambience3

The food was great but the restaurant was very cold and the tables were way too small I don’t think I will be dining there again

K
Kisha
1 review
Dined on October 1, 2021
Overall1Food2Service1Ambience3

The service was not good we waited too long to order our good and then it took long for our food and it was cold.

VH
VanessaH
New England
1 review
Dined on September 30, 2021
Overall5Food5Service5Ambience5

I am just learning of this restaurant but will definitely be back.

OT
OpenTable Diner
New York Area
8 reviews
Dined on September 24, 2021
Overall5Food3Service5Ambience5

Great experience, awesome staff

AS
ASIA
1 review
Dined on September 19, 2021
Overall3Food2Service4Ambience4

The chicken used in the salads is processed perdue style chicken and tossed in a jerk sauce. This isn't good and really needs to be updated. Service was great drinks as well. I came for hookah..was told it was available and then once there it was not.

OT
OpenTable Diner
New York Area
1 review
Dined on September 15, 2021
Overall5Food5Service5Ambience5

A must visit restaurant!
Very good food and drinks!
Live band was great!

TH
TanyaH
1 review
Dined on September 12, 2021
Overall5Food5Service5Ambience5

It was a pleasant experience I was very impressed. I’m so proud of my fellow Jamaica. The food was excellent and the waiter was very nice.

OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall2Food4Service1Ambience5

I don't usually do reviews but it was really bad that I just had to. Don't do the bottle services/VIP for special occasions it absolutely waste of money and the services doesnt match up. You better off just getting a regular table. Had to wait 35minutes just to get a drink. The manager was defensive rather than trying to help find a solution. The waitress for the so called VIP was also serving the entire floor as well. Music was ok though, service needs lots of improvement!!

CR
CrystalR
1 review
Dined on August 31, 2021
Overall5Food5Service5Ambience5

Great Atmospher! Food fresh and amazing!!! Great parking as well!!

T
Terry
New York Area
2 reviews
Dined on August 29, 2021
Overall5Food5Service5Ambience5

I took my sister & her husband out for brunch and from the start to the finish the restaurant was clean, staff was on point...especially our waiter. Food came out fast, and it was great music, and great vibes. I had shrimp & grits, and the chicken and waffles and I had no problems except when I finished my food and I was looking for more...:)

KP
KimP
New York Area
1 review
Dined on August 25, 2021
Overall4Food3Service4Ambience4

Restaurant interior is gorgeous. The server was very good but overworked. She was taking orders, bringing food and drinks, helping at the bar, etc.

The appetizers were good (Bam bam fries, coconut shrimp and jerk calamari).

The entree I had was Jerk Chicken, rice/peas, cabbage and plantains. It was tasty but definitely skimpy with the chicken. I received a small chicken leg and 2 chicken backs with almost no meat.

OT
OpenTable Diner
New England
2 reviews
Dined on August 22, 2021
Overall5Food5Service4Ambience5

We were looking for a different brunch location and The Russell was just the place! Food was amazing, drinks were delicious and the staff was great. Looking forward to trying dinner the next time.

OT
OpenTable Diner
New England
1 review
Dined on August 15, 2021
Overall5Food5Service5Ambience5

Had an amazing time at the Sunday brunch celebrating my girlfriend’s birthday

SM
SheritaM
New York Area
6 reviews
Dined on August 15, 2021
Overall4Food5Service3Ambience5

The food was good as always. However we were disappointed in the waitress inability at customer service. In an almost two hour dining experience, we only saw our waitress when she took our orders and brought us our drinks. We had to ask someone else for to-go containers and then ask the hostess to get our waiter when we were ready for our check. And that was after sitting for approximately 15 minutes hoping she would come to the table.

OT
OpenTable Diner
Atlanta
2 reviews
Dined on August 14, 2021
Overall5Food5Service5Ambience5

It’s Always a Vibe at The Russell! Very Classy & The Food Is Finger licking good. The customer service is Fantastic ! Definitely a great place to dine & party at the same time.. Five stars most definitely

LL
LesleyLola
New England
18 reviews
Dined on August 1, 2021
Overall5Food5Service5Ambience5

Great food! Great service! Great place! The Russell never disappoints. And their new location is beautiful!

SM
SheritaM
New York Area
6 reviews
Dined on August 1, 2021
Overall5Food5Service5Ambience5

The Russell’s did not disappoint once again! It is now one of my fav restaurants. Travelled all the way from New Haven for some good authentic Jamaican food.

OT
vipOpenTable Diner
New York Area
6 reviews
Dined on July 28, 2021
Overall5Food5Service5Ambience5

Our service was prompt and professional. The food was hot, delicious and presented beautifully. It was my birthday and we had a great time.

L
Lish
New York Area
1 review
Dined on July 27, 2021
Overall5Food5Service5Ambience5

The food was amazing. I suggest The Russell Pasta.

RL
RebeccaL
1 review
Dined on July 25, 2021
Overall4Food5Service3Ambience4

Food and energy was on point. Service was a little slow, but once we ordered our food came out quickly. It was busy so this was nothing that would prevent us from returning. Overall recommend.

SQ
SueQ
1 review
Dined on July 25, 2021
Overall4Food4Service4Ambience5

Food was delicious, atmosphere was warm and welcoming.

SP
SherandaP
1 review
Dined on July 10, 2021
Overall4Food5Service4Ambience5

This was my first time visiting the new location and I was very impressed. The restaurant is beautiful, inside and out. The staff was very pleasant and inviting and the food was great. I will definitely be returning and bringing more guests.

SM
SheritaM
New York Area
6 reviews
Dined on July 10, 2021
Overall5Food5Service5Ambience5

The food was beyond what I expected. My husband and I was celebrating his pre-birthday and the food was good. He is a very picky eater, but his dish was amazing and so was mine. It’s hard to find authentic Jamaican food and this restaurant did not fail. I will definitely be back.

M
Mama
Washington DC
7 reviews
Dined on July 2, 2021
Overall5Food5Service5Ambience5

Great food, great drinks, excellent customer service.

CH
CHHH
1 review
Dined on June 29, 2021
Overall5Food5Service5Ambience5

Friendly service, very good West Indian menu and a great atmosphere. The $4 parking right next door is a plus. Only advice - during the weekdays, they can turn the music down a couple of notches. It's more difficult than it should be to have a business or regular conversation.

D
Divarenee
1 review
Dined on June 27, 2021
Overall4Food5Service3Ambience4

Luv the atmosphere, the staff was very friendly during the brunch hrs, that's a plus for me. I brought my sister there for a birthday eve brunch, she really ENJOYED herself. The cocktails were excellent. But the one and only thing that didn't meet our expectations was getting our food order on time; It was extremely behind, like almost an hour later before finally delivered to our table. I had kept inquiring to the host "where is our food order? It became very frustrating when we had seen other customers that came in waaay after us, and their food order was served in an timely manner. Going forward after getting our food, it was Excellent. We'll be back to give it another chance for serving improvement.

FAQs

The Russell Restaurant offers takeout which you can order by calling the restaurant at (860) 727-4014.

The Russell Restaurant is rated 4.3 stars by 116 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.