The Savoy Brasserie

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1. SM

   SMouse

   Ottawa

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service5ambience4

   We were promptly met on arrival and seated immediately. Very pleasant hostess. After seating us the hostess brought water and advised the waiter of our arrival. The waiter immediately approached us and proceeded with extremely pleasant and efficient service. He was very attentive and visited our table a number of times. Overall a very pleasant dining experience.

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2. MA

   MichaelA

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Good experience. Chose to sit on the patio because was a nice day. Good food and good service

   Report
3. AB

   AliciaB

   Ottawa

   1 review

   5.0

   1 review

   Dined on July 31, 2022

   overall5food5service3ambience5

   Food was delicious, patio was a great experience.

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4. S

   Stacey

   London

   2 reviews

   5.0

   2 reviews

   Dined on July 29, 2022

   overall5food5service5ambience5

   The server was great. He was super efficient. The Friday $12 breakfast special is good value.

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5. W

   Winegirl

   Montreal

   2 reviews

   2.0

   2 reviews

   Dined on July 24, 2022

   overall2food4service2ambience4

   Not too accommodating in terms of seating, despite the fact that we explained one of us has back problems and we preferred not to be less than 2m away from the other 2 tables around us. I understand that ok they tried to keep tables for 4 for 4 ppl but how about the empty table for 2. Not too flexible. Food arrived at table rather cold. But the food presentation/ taste was good.

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6. JM

   JessM

   1 review

   5.0

   1 review

   Dined on July 23, 2022

   overall5food5service5ambience5

   Wonderful food and server. She was lovely and the ambiance was great too. I would recommend and definitely go again.

   Report
7. C

   Canmorecrowd

   Calgary

   1 review

   5.0

   1 review

   Dined on July 21, 2022

   overall5food5service5ambience5

   Our server was very attentive and made sure that our coffee cups were regularly refilled - no need to ask for more, as the server was keeping an eye on our mugs. One member of our party requested a gluten-free bun for her hamburger and our server confirmed that a gluten-free option was available - great! I live in Westboro and make sure to bring my out-of-town guests to your restaurant only.

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8. RO

   RuthO

   1 review

   1.0

   1 review

   Dined on July 11, 2022

   overall1food1service2ambience1

   Not a great experience. Food was not good, worst Salade Nicoise I have ever had. Restaurant seemed dirty and run down. Service was minimal.

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9. JR

   JuliaR

   1 review

   2.0

   1 review

   Dined on July 10, 2022

   overall2food2service2ambience2

   A table that sat after us got served before us, the interior is pretty but the patio is cheap furniture, the Florentine Benedict was bland and the coffee wasn’t great. I finished my coffee before my meal, but the waiter never offered to refill it. I thought he would come back and check in on us but he never did. The waiter only every came around when he had to, and never asked if we needed anything. Overall not my favourite restaurant experience. Maybe I caught them on a bad day, I don’t know.

   Report
10. IT

    IndiraT

    Ottawa

    1 review

    1.0

    1 review

    Dined on July 3, 2022

    overall1food1service1ambience1

    I arrived 5 mins early for my reservation and waited 30 mins before someone brought one glass of water for the two of us. We then waited another 10 mins before leaving. Can't rate a restaurant if they don't take your order. Disappointed.

    Report
11. LS

    LarryS

    1 review

    4.0

    1 review

    Dined on July 3, 2022

    overall4food4service4ambience4

    The service was very good, a nice menu with lots of choices. We all enjoyed our brunch so nothing to complain about.

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12. L

    Laur

    Ottawa

    3 reviews

    vip
    5.0

    3 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5

    Best brunch - upscale and unfussy. Stunning restaurant with high ceilings and tiled floors. Good range of Eggs Benedict’s, excellent crispy potatoes.

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13. MB

    MaryB

    1 review

    1.0

    1 review

    Dined on June 29, 2022

    overall1food1service2ambience1

    Tables old and grubby, waitress ok but grim Food appalling ..bit very noisy as more people,came..would never go back..over the years has gradually gone down hill

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14. OT

    OpenTable Diner

    Ottawa

    13 reviews

    vip
    4.0

    13 reviews

    Dined on June 23, 2022

    overall4food4service4ambience4

    Always enjoy the sage chicken and beef bourguignon. Good service, nice atmosphere.

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15. DL

    DrLDM

    1 review

    1.0

    1 review

    Dined on June 22, 2022

    overall1food2service1ambience3

    Our server was horrible. Didn’t come see us for 10 mins of being there, never got water refill, forgot to bring out our appetizer, didn’t get us cutlery until asked then had to ask for a steak knife, took forever to clear out plates….but she was apologetic, so ?

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16. R

    Reese

    New York Area

    6 reviews

    2.0

    6 reviews

    Dined on June 19, 2022

    overall2food3service2ambience3

    I have eated at the Savoy several times and have always enjoyed my experience. Unfortunately this time the service and food were noticeably lacking. Apparently they were experiencing issues in the kitchen, and this certainly impacted the quality of the food and the service. The beef bourguignon was more like a piece of fatty roast beef with some mushroom gravy on top. This was accompanied by poorly cooked carrots and 1 piece of broccoli. The potatoes were at least good. The other meals in our party were of similar quallity. The main courses were not brought out together and from first to last dish served there was at least a 15 minute gap which is really unacceptable. I noticed other diners experiencing the same issue. The server was nice, but also forgot our drinks at one point. So all in all not a great Father's Day experience. Such a shame - I really hope they turn it around as I would like to go back, but after this experience I am very hesitant.

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17. OT

    OpenTable Diner

    Ottawa

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food2service2ambience3

    Got reservation for two. We Were offered a table that was in a busy spot , while another table was unused we asked to be moved there . The hostess said no. Waited a few more mins no body came to the table , asked the hostess to be moved to that table again. She sad it was not possible because it was reserved . We were there first , at a table that we did not like .We waited more mins to see if anyone was coming and nobody showed up. Another table got free and we asked our server to be moved to that one. She said yes . The table got cleaned and we moved . Then a few seconds later the hostess came to sit three people at that table while the table we had asked to be moved to previously was still free! No body had come to use that table for 30 mins . She looked shocked we were at this new table . We said our server had agreed to move us there . The hostess then took the customers to the table we had asked for originally, instead of using the table we had just left. I don’t understand Why we were granted a reservation on a spot that was so inconvenient. Also why we were not given priority to move to another table since we were already there and had expressed our dislike. The food was ok. Fries were dry , overcooked . Our server was nice . Our get together got spoiled from the very beginning by the way the situation was handled by the hostess. I normally don’t complain but this situation was not acceptable.

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18. SA

    ShannonA

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on June 11, 2022

    overall3food2service2ambience2

    Beautiful spot but so disappointed - French brasserie with loud 90’s music playing! Sparkling wine was flat - asked to replace which they did. Server was definitely new and inexperienced but expect that in the current climate but on a Saturday night in westboro manager was no where to be found. Food was mostly tasteless - calamari and scallop appetizer over cooked. Garlic toast accompanying pasta burned. Lamb tasteless and drowned in a tasteless sauce. Would not recommend.

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19. CA

    CherylAnnS

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on June 8, 2022

    overall3food2service3ambience3

    There were menu items that were not available...for a not busy Wednesday night I found that unacceptable. One guest in our party ordered a salad with shrimp and they were not peeled ....unacceptable I ordered a Martini Vodka Dry Dirty and was charged $18?? I can understand supporting local Ontario Wines but you should have more of a selection of by the glass wines (besides ontario) Our waiter was nice and accommodating I have been to your establishment a number of times and I would have to say it has gone downhill!

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20. TF

    ThomasF

    1 review

    3.0

    1 review

    Dined on June 6, 2022

    overall3food4service2ambience3

    The food was good and the helpings were generous. Service was friendly but very slow, probably because of a staff shortage (only two servers were on duty). We had to wait at the door for a good four minutes before being shown a table. There was a long wait before our order was taken and only a slightly shorter wait for the food to arrive. The noise level was high, augmented by noise from the street, as the door was open. It might be an idea to keep the door closed when the restaurant is busy.

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21. CL

    CinL

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on June 4, 2022

    overall3food2service3ambience3

    The food was mediocre at best, breakfast sausage was burnt.

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22. SF

    StonebridgeFoodie

    New York Area

    19 reviews

    3.0

    19 reviews

    Dined on June 1, 2022

    overall3food4service5ambience3

    The Savoy has been around for a number of years. It is starting to show its age. Ripped banquette; floor tiles that look like they need a good scrub. If you overlook that, it’s a great little spot. The server was friendly, but not instructive. The food was quite good. I had Eggs Benedict with Chirozo. Eggs were done perfectly. My friend had the Niçoise salad. Lots of smoked salmon and the salad fixings were plentiful. I am certain the pandemic has impacted The Savoy as it has many other restaurants, so there probably isn’t spare funds to do some minor repairs. I’d go back for sure.

    Report
23. OT

    OpenTable Diner

    Orlando

    5 reviews

    4.0

    5 reviews

    Dined on May 29, 2022

    overall4food5service5ambience4

    Excellent!

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24. CH

    CarH

    1 review

    2.0

    1 review

    Dined on May 28, 2022

    overall2food3service1ambience2

    We love the Savoy. And frequent there often. We’ve never had an issue before last night. To start, they didn't have any of the curry for our vegetarian guest (which can happen so no biggie), but we were shut down for any substitutions or accommodations of that meal after the waitress talked about how amazing it was. Then our meals came out independently over a span of 10-15 mins which was really unpleasant with a party of 5 and as true polite Canadians, no one wanted to start until the last meal arrived. My husband had to get the manager to help us. Then one meal came without cutlery which delayed again, and unfortunately the evening left us with a really unfortunate feeling. The savoy has always been a welcoming spot, with a reliably good menu, and staff were always nice to us, that’s why we keep coming back - but the evening with our out of town guests was a bit of a bust. Understanding there could be new staff, new processes, short staffed or just an off night - this was a special night for us, and we’re unsure now, if/when we’ll be back.

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25. WC

    WendyC

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on May 28, 2022

    overall4food4service3ambience4

    Waitress and front of house were very apologetic and helpful when the kitchen only prepared half the meals for our group of 7 people, so half our table ate 30-45 mins before the other half. Overall a friendly place with tasty food that was perfect for our family reunion dinner.

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26. SW

    SherryW

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food5service5ambience5

    Great vibe. We went for brunch met my son and son in law. Food all round was exceptional. Our waiter was outstanding and yes they are busy but it was all worth the wait. We had reservations and I highly recommend making them. Very happy they survived the pandemic.

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27. SB

    SamB

    Ottawa

    2 reviews

    2.0

    2 reviews

    Dined on May 22, 2022

    overall2food2service3ambience4

    Menu and ambience are great. Oysters were ok, a little dirty. And the tuna tartare was a little warm. I didn't mind it at first but I actually got Ill about an hour after eating. I'll never get raw seafood from this location again.

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28. BC

    BehiyeC

    Ottawa

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    Thank you. All was very good. I returned the next day with a different fiend and had French onion soup along with egg Benedict florentine. Both of our soups were of very poor quality and had burned something inside, We were not happy about it. We did not get much sympathy from our waiter , Thank you .

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29. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 21, 2022

    overall2food2service2ambience3

    Poor food and service, below expectations.

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30. SB

    SarahB

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food4service5ambience5

    The service here was incredible. It was a really hot day and everyone was so friendly and polite. It was a bustling restaurant with lots happening at brunch time. The food was fast and delicious. Would definitely eat here again

    Report
31. T

    Tanza

    Montreal

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food4service5ambience5

    Went for a Saturday brunch with the girls, great ambience and decor. The only negative was my Eggs Benny was hard boiled by the time it came to the table, otherwise it was good.

    Report
32. E

    Esra

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on May 21, 2022

    overall1food2service1ambience1

    This place/service is pathetic. I don’t normally write restaurant reviews but I am maddened by my recent experience that I feel I must. I was taking a close friend out to celebrate a milestone bday. She is physically challenged and insisted she take Para Transport to the restaurant…easier for her. She was slightly early and these jerks (they are jerks) at the restaurant made her stand for minutes to get her to our table. This is challenge for her. We only got the table once I got there and I had to move the chair / a very heavy table to make it just right for her. Not one server offered to help me adjust things to her liking/ease. Once we got our meal, there was no follow up, no water refill from the server. I asked to speak to the manager. Complete arrogant, rude man who didn’t care about anything I said and responded super sarcastically saying he would put a server by our table next time to make sure he was at our beck and call. I shot back and told him to “not be sarcastic” with me. He didn’t care. The service was just so poor, the response, utterly unsympathetic to my poor friend and the food, mediocre, don’t waste your time and money….and the tables are so insanely dirty, they are sticky. Take your money elsewhere please.

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33. SC

    SukhminderC

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food4service5ambience4

    Nice restaurant, great food and great service. Like the windows that open to give an airy feeling inside.

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34. LT

    LorraineT

    Ottawa

    3 reviews

    vip
    3.0

    3 reviews

    Dined on May 21, 2022

    overall3food4service5ambience2

    Severely understaffed but our server did her best to keep us happy!

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35. OT

    OpenTable Diner

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on May 16, 2022

    overall5food5service5ambience5

    We loved the place! I ordered the salmon and it was by far one of the best salmon dishes I had. I recommend you try it when you visit Savoy Brasserie in Ottawa

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36. AS

    AmdS

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food4service3ambience4

    Lots of good options on the menu, funky decor with a nice vibe overall

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37. R

    Rachelle

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food4service1ambience4

    Unfortunately, the service we obtained was terrible. We had to ask several times for water and coffee, server had zero energy and took a long time to get to us. We had to flag her down to take our order. Most of our food was good. One person ordered French toast and they were dry.

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38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great good and great service! The server was a lot of fun too.

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39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service4ambience4

    Mother's Day was very busy. The restaurant handled the crowd well. Food was delicious!

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40. CW

    CWeje

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service3ambience3

    The food was not very good at all. I will not return with my family.

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