The Velvet Restaurant at The Josie Hotel

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1. JF

   JamesF

   New York Area

   38 reviews

   vip
   4.0

   38 reviews

   Dined 2 days ago

   overall4food4service4ambience5

   Got bounced around like a ping pong ball…had reservations but was given a sub standard table. Limited entrees. Ho hum dessert menu. Had a great meal last year, but it was not up to par this year.

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2. F

   Foodie52

   Columbus

   3 reviews

   3.0

   3 reviews

   Dined on December 29, 2022

   overall3food3service3ambience5

   We were very excited to dine at the Velvet restaurant. We had read great reviews & the hotel presence on the ski hill is five star. The staff were friendly, but the service was notably very slow. They did not have a wine selection in stock, main courses were good but salads & desserts were average. Because the meal was so slow, we took our dessert to go- otherwise I may have sent it back. Ambience & location are fabulous, as was the bread. Upscale menu, great ambience & presentation. Kitchen execution & a signature dessert would change this review to a five star. Oh, and we did have a reservation, party of 4, & didn't request anything not on menu. If you go, just prepare to be patient.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on December 27, 2022

   overall5food5service5ambience5

   Our family went for a late morning breakfast, we were seated by a window as requested. We had excellent eggs Benny, and wonderful professional service.

   Report
4. RN

   RalphN

   1 review

   5.0

   1 review

   Dined on December 27, 2022

   overall5food5service5ambience5

   Excellent menu and presentation Breakfast was outstanding Good job with short staff

   Report
5. OT

   OpenTable Diner

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined on December 26, 2022

   overall5food5service5ambience5

   We enjoyed a Christmas Eve dinner with our family of 4. We all ordered something different and we were all happy with our meals and drinks. The kids especially loved the in-house made ice cream.

   Report
6. SC

   SashaC

   1 review

   2.0

   1 review

   Dined on December 23, 2022

   overall2food2service4ambience4

   The food is very mediocre, especially for the price. Good service and ambiance.

   Report
7. N

   Never

   Vancouver

   1 review

   2.0

   1 review

   Dined on December 18, 2022

   overall2food1service2ambience3

   The Velvet is a beautiful restaurant. Unfortunately, there is nothing else to brag about. Service was ok, food was below par. Floating in oil, lukewarm at best, and everything tasted the same. My gnocchi was mushy and burnt. This is our second time there and we said after the first time we would never go back. But they advertised a new chef so we thought we would try it again. Twice and done!

   The Velvet Restaurant at The Josie HotelResponded on December 19, 2022Dear Never, Thank you for taking the time to share your dining experience. We appreciate your alerting us to the issues you encountered regarding the food and gnocchi preparation. This is certainly not the impression we wish to leave you, and regret any disappointment this has caused. We will communicate your feedback as a valuable learning tool, and we hope to have an opportunity to welcome you back for a more enjoyable visit in the future. Brad Stanton Director of Food & Beverage

   Report
8. CD

   ChrisDeBurg

   Calgary

   8 reviews

   5.0

   8 reviews

   Dined on December 15, 2022

   overall5food5service5ambience5

   Amazing birthday dinner. Superb cuisine. Delicious wine selections. Amazing service from Kat & Brad. Thank you

   Report
9. BC

   BrianC

   Vancouver

   5 reviews

   vip
   4.0

   5 reviews

   Dined on December 11, 2022

   overall4food5service5ambience5

   Best experience yet, used to serve very small portions. New management & chef, new menu, better portions. Left well satisfied. Only complaint was the cost of wine by the glass. Mid 20’s for 8 oz was too high, need to have some mid teen options.

   Report
10. RF

    RuthF

    Atlantic Canada

    1 review

    3.0

    1 review

    Dined on November 22, 2022

    overall3food2service4ambience4

    Atmosphere and service were great! Servers were very attentive. Most of the cocktail list was unavailable as they were lacking key ingredients. The fresh bread that they bake in house and the cultured butter were probably the highlight of the food offerings. The entrees were lacking finesse for the price point - Bolognese was tasty enough but nothing special - certainly not at a $37 value. The risotto was overly salty and the cornish hen at $42 was merely average. Two of our party had the vanilla custard, which was heavily topped with a compote that overpowered the delicacy of the custard. I don't mind paying well for delicious food ($320 before tip for 4 people with 1-2 drinks per), but this wasn't that experience, and we left disappointed.

    Report
11. D

    Danno

    1 review

    4.0

    1 review

    Dined on November 18, 2022

    overall4food5service5ambience5

    The food was outstanding and very good value for the food. Service and ambience were excellent. I would have given a 5-star rating across the board but they are grossly overpriced on their wine!!! A bottle of wine that is $60 at source was priced at $160 at the restaurant. I understand a markup is required to operate but this is pure robbery. We chose to have only a house wine half bottle but still overpaid for it. This will hurt them in the long run especially with locals!!

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12. ST

    STEPHANIEP

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5

    Great food, atmosphere and server! They went above and beyond to make it a good experience

    Report
13. SB

    SarahB

    1 review

    3.0

    1 review

    Dined on November 13, 2022

    overall3food4service2ambience3

    The service was slow. We didn’t get our wine until well after our main course was served. The waiter brought the wrong wine, then didn’t have the one we ordered. Then he spilled the wine when pouring it. He couldn’t work out how to use the debit machine and mis calculated the tip. It all took too long. The food was pretty good but I can’t say I’d recommend dinner to anyone. My experience is that it’s a great place for a quick bike after skiing or biking.

    The Velvet Restaurant at The Josie HotelResponded on November 15, 2022Dear SarahB, Thank-you for taking the time to share your experience dining with us. We are truly disappointed to hear that we fell short in delivering the Velvet dining experience to our standards. We appreciate you alerting us directly to the issues you encountered including our wine stock and payment processing. We will communicate your feedback as a valuable learning tool. I will reach out to you directly to follow up. Sincerely, Brad Stanton Director of Food and Beverage

    Report
14. F

    Fruitvale2

    1 review

    4.0

    1 review

    Dined on November 13, 2022

    overall4food4service4ambience4

    The service was good. We were celebrating our anniversary which I had mentioned when I made the reservation and we were served complimentary wine. Thank you Food was delicious and it came promptly and was very hot. The worst thing about the evening was that Canucks lost, proving it was a good evening all in all.

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15. MC

    MackenzieC

    1 review

    5.0

    1 review

    Dined on November 7, 2022

    overall5food5service5ambience5

    Waiter was funny! AMAZING food, especially the calamari. Great atmosphere and seating

    Report
16. LJ

    LydiaJ

    1 review

    5.0

    1 review

    Dined on November 6, 2022

    overall5food4service4ambience5

    great ambience, great food, must go and eat there!

    Report
17. T

    Trevor

    1 review

    4.0

    1 review

    Dined on November 3, 2022

    overall4food3service4ambience3

    atmosphere good, lots of friendly staff to help, food quality good, menu limited

    Report
18. BR

    BenoitR

    1 review

    5.0

    1 review

    Dined on October 25, 2022

    overall5food5service5ambience5

    Great restaurant everything was good and tasty great ingredients and vegy selection

    The Velvet Restaurant at The Josie HotelResponded on October 28, 2022Hello Benoit, Thank you for choosing to celebrate your anniversary with us. We are delighted that you enjoyed your evening! We look forward to welcoming you back for another exceptional dining experience again, soon. Best Regards, Taylor Wiggins Food and Beverage Manager

    Report
19. GH

    GrantH

    Edmonton

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience4

    Great food, great service, and all in a beautiful location.

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Dear Grant, Thank you for taking the time to recognize The Velvet Restaurant. We are pleased to hear you enjoyed the food, location and were well taken care of! We look forward to welcoming you back soon! Best, Taylor Wiggins Food and Beverage Manager

    Report
20. ES

    ESMAWL

    1 review

    5.0

    1 review

    Dined on October 12, 2022

    overall5food5service5ambience5

    We are frequent diners at Velvet. We always have a great experience. The new chef is quickly putting together a very nice menu. Some of the best old staff have returned and all the new help seem to be high quality. The current wine list is about to be revamped with some higher end by the glass. However, currently there are some fantastic bottles to be had at all price levels. Glad to see they are getting through the Covid struggles all have experienced.

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Dear ESMAWL, We are so thrilled that you enjoyed your time at the Velvet. Thank you for taking the time to recognize our team members, evolving menus and our new creations. We will be sure to follow up with them with our thanks and appreciation. We look forward to welcoming you back for another exceptional dining experience again, soon! Best, Taylor Wiggins Food and Beverage Manager

    Report
21. JW

    JustinW

    1 review

    5.0

    1 review

    Dined on October 12, 2022

    overall5food4service5ambience5

    Good food. Great service. We'll be back (it helps that my wife works there ;) ).

    Report
22. DL

    DavidL

    1 review

    5.0

    1 review

    Dined on October 10, 2022

    overall5food5service5ambience5

    Great food, great service, very clean and reasonably priced for the high quality. Went for our first anniversary and were given complimentary champagne and desert. Will absolutely be returning

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Dear David, Thank you for choosing to celebrate your first anniversary with us! We are delighted that you enjoyed your evening, it was our pleasure to treat you with champagne and dessert. We look forward to welcoming you back for another exceptional dining experience again, soon. Best, Taylor Wiggins Food and Beverage Manager

    Report
23. B

    Bloom1948

    Hawaii

    12 reviews

    vip
    5.0

    12 reviews

    Dined on October 2, 2022

    overall5food4service4ambience5

    Ambience stunning. 5 Stars without a doubt. Ling cod preparation well done. Peach pavlova very nice!

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Dear Bloom1948, We are so thrilled that you enjoyed your time at the Velvet. Thank you for taking the time to recognize the quality of the Ling Cod and Peach Pavlova, we will be sure to follow up with the culinary team with our thanks and appreciation. We look forward to welcoming you back for another remarkable dining experience again, soon. Best, Taylor Wiggins Food and Beverage Manager

    Report
24. B

    Bettina

    Vancouver

    1 review

    5.0

    1 review

    Dined on September 29, 2022

    overall5food5service5ambience5

    Amazing food and service - from appetizers to desserts. Excellent wine pairing suggestions and wonderful ambience. Highly recommended!

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Dear Bettina, We are so thrilled that you enjoyed your time at the Velvet. We are delighted that you enjoyed your culinary experience accompanied by our service team! We look forward to welcoming you back for another exceptional dining experience again, soon. Best, Taylor Wiggins Food and Beverage Manager

    Report
25. L

    Locals

    Vancouver

    1 review

    2.0

    1 review

    Dined on September 29, 2022

    overall2food3service2ambience4

    Poor service. Server was uninformed of menu and specials. Unorganized and stand-off ish.

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Thank you for taking the time to share your experience dining with us. While I wish you had a more pleasant experience, it is feedback like this that we learn from and use to improve. We strive to deliver an exceptional guest experience and it is apparent in this case that we fell short. We will communicate your feedback as a valuable learning tool, and we hope to have an opportunity to welcome you back for a more enjoyable visit in the future. Best, Taylor Wiggins, Food and Beverage Manager

    Report
26. IB

    IcleB

    Calgary

    6 reviews

    4.0

    6 reviews

    Dined on September 23, 2022

    overall4food3service4ambience4

    Small portions for the hefty prices but very tasty. Recommend asking for seconds on the complimentary bread and butter which was outstanding. Peach pavlova was unimpressive due to the mass produced meringue shell which was way too hard and not a nice crusty meringue with a soft centre as I would have expected from such a high end restaurant.

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Thank you for taking time to share your feedback. We appreciate you alerting us to the issues you encountered regarding our portion sizing and dessert quality. It is feedback like this that we learn from and use to improve. We strive to deliver an exceptional guest experience and it is apparent in this case that we fell short. We hope you will have an opportunity to experience The Velvet in the future and that we can provide a more positive experience. Warm Regards, Taylor Wiggins, F&B Manager

    Report
27. DM

    DonaldM

    Palm Springs

    3 reviews

    5.0

    3 reviews

    Dined on September 18, 2022

    overall5food5service5ambience4

    Very unique restaurant, backing on to a World Class ski hill. We moved to this area from California, and had 100s of great restaurants to choose from ...... not so, here; so we were thrilled to find a Fine Dining Experience that was only 30 minutes away. We will be back ! Relaxed atmosphere. Great service, that you would typically only find in a major centre. Food was very good. Wine List was extensive; albeit pricy. Martinis were spot on.

    The Velvet Restaurant at The Josie HotelResponded on October 18, 2022Dear Donald, We are so thrilled that you enjoyed your time at the Velvet. Thank you for taking the time to recognize your 5 star evening throughout the culinary, service and cocktail experience! We look forward to welcoming you back for another exceptional dining experience again, soon. Best, Taylor Wiggins Food and Beverage Manager

    Report
28. OT

    OpenTable Diner

    Seattle

    16 reviews

    vip
    5.0

    16 reviews

    Dined on September 13, 2022

    overall5food5service5ambience5

    Delicious food…. Great service.. we had a great time !!

    The Velvet Restaurant at The Josie HotelResponded on September 16, 2022Thank you for taking the time to recognize your 5 star experience! We are thrilled to hear you enjoyed your time with us here at The Velvet. Looking forward to having you back soon! Best Regards, Taylor Wiggins F&B Manager

    Report
29. MR

    MarkR

    Chile

    7 reviews

    5.0

    7 reviews

    Dined on September 8, 2022

    overall5food5service5ambience5

    Great menu and the food is beautifully prepared and served. The chef and kitchen staff do a great job. Our server was great and knew the menu and wine list well. The Wednesday wine deal is a great attraction to get people to this great restaurant.

    The Velvet Restaurant at The Josie HotelResponded on September 16, 2022Dear Mark, Thank you for choosing to dine with us, we are delighted to hear your culinary experience led by Chef Takashi and his team made for a five-star experience! Thank you for taking the time to recognize our team members, they have exemplified our philosophy of delivering hospitality and we will be sure to follow up with them with our thanks and appreciation! We look forward to welcoming you back soon. Warm Regards, Taylor Wiggins F&B Manager

    Report
30. MK

    MarkK

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on September 4, 2022

    overall5food5service5ambience5

    The food quality was very good especially for the area and we were impressed! Wine selection was also very good with many BC wines available.

    The Velvet Restaurant at The Josie HotelResponded on September 16, 2022Dear Mark, Thank you for joining us at The Velvet to celebrate your evening. We are delighted that you enjoyed your dinner paired with our wine menu. We look forward to welcoming you back for another exceptional dining experience again soon. Warm Regards, Taylor Wiggins F&B Manager

    Report
31. B

    Bloom1948

    Hawaii

    13 reviews

    vip
    5.0

    13 reviews

    Dined on August 22, 2022

    overall5food5service5ambience4

    Ambience Great. We are blessed to have such an outstanding facility here. Staff seem a bit untrained but very pleasant. Bar service always slow.. food service could pick up the pace as well. Food tasting great and well presented.

    Report
32. B

    Breezy

    Vancouver

    6 reviews

    5.0

    6 reviews

    Dined on August 20, 2022

    overall5food5service5ambience4

    Amazing food! Our favourites were the Caprese salad and the calamari. So fresh and delicious. Service was also wonderful. Very friendly and attentive. It was just a perfect date night.

    Report
33. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on August 19, 2022

    overall5food5service5ambience5

    Loved the patio and the live music!! The food was excellent and our server was on the ball and very friendly:)

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34. S

    Swansons

    Vancouver

    2 reviews

    vip
    5.0

    2 reviews

    Dined on August 16, 2022

    overall5food5service5ambience5

    Quiet time off year, but still no shortage of staff and, subsequently, service. Friendly and attentive.

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35. BK

    BarryK

    Vancouver

    5 reviews

    5.0

    5 reviews

    Dined on August 15, 2022

    overall5food5service5ambience5

    Service was amazing, Hollie looked after us to insure we had a wonderful meal experience. Thanks again Hollie and team

    Report
36. j

    joannec

    Vancouver

    1 review

    4.0

    1 review

    Dined on August 12, 2022

    overall4food5service5ambience5

    Music was good but loud so that you had difficulty having conversation. Need to ask to have our table cleared before our meal came. Otherwise the bar and waitstaff are courteous and pleasant and the food was excellent Will definitely come back

    Report
37. MC

    MariaC

    Vancouver

    1 review

    5.0

    1 review

    Dined on August 7, 2022

    overall5food4service5ambience5

    Visiting Rossland from Revy and I must say I’m very impressed with the Josie Hotel and the Velvet restaurant The ambiance and the decor has any place in Revy beat! ( sorry Revelstoke) The servers were an absolute delight! Excellent service that beats service in my home town again any day! I am so impressed I will be coming back several times during my month stay here! Red Mountain you are Rad!!

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38. l

    leeo

    Exclusive

    2 reviews

    2.0

    2 reviews

    Dined on July 29, 2022

    overall2food4service1ambience4

    Bottom line We used to love this restaurant. Food And atmosphere are still great Twice now we’ve been and the servers are terrible. We waited 25 mins for drink order. It was on and on The prestige restaurant is consistently great. Go there

    Report
39. C

    Crisy

    Coastal Georgia

    2 reviews

    5.0

    2 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5

    Great food, decent portions, outdoor dining. It was great.

    Report
40. R

    Random

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    New Chef at the Velvet. More choices for non meat eaters. The burger is back. Congrats.

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