The Waverley - Elgin

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1. D

   David

   1 review

   5.0

   1 review

   Dined on February 25, 2023

   overall5food5service5ambience5

   The food was excellent and the staff were capable and friendly. Hummus appetizer was excellent. Greek salad was excellent. Fish tacos and beef tacos were both excellent.

   The Waverley - ElginResponded on February 27, 2023We are glad you enjoyed your experience at The Waverley. Please visit us again soon! The Waverley Team

   Report
2. G

   Gaby

   Ottawa

   60 reviews

   vip
   5.0

   60 reviews

   Dined on February 2, 2023

   overall5food5service5ambience5

   Really nice staff, food was excellent. Quiet night, probably not the usual. Fair prices.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 23, 2023

   overall5food5service5ambience5

   J’ai passé du bon moment

   The Waverley - ElginResponded on February 7, 2023thank you!

   Report
4. LN

   LNGRM

   1 review

   1.0

   1 review

   Dined on January 8, 2023

   overall1food2service1ambience2

   Ordered the calamari, steak & fries, and mushroom ravioli. The calamari was good. Steak (ordered medium) was raw. Mushroom ravioli was bland. Server took 15+ minutes to come back and check on the table. Steak was sent back and cooked some more. Was returned to the table (blood wiped off the plate) and was bland and terribly tough. Service was very slow, and the restaurant was not busy. On a positive note, the staff did bring us a round of drinks on the house. But it was too little too late, after the poor food and neglectful service. At that point, we just wanted to leave. Overall, a disappointing experience.

   The Waverley - ElginResponded on January 8, 2023Hello, we will bring this up with our management and culinary team. We appreciate your feedback.

   Report
5. JB

   JoanB

   1 review

   5.0

   1 review

   Dined on January 8, 2023

   overall5food5service5ambience5

   Terrific attentive service! Best hummus I have ever had outside of the Middle East! Only flaw was no decaf coffee or dealcoholized beer. Very comfortable booth. Will be back.

   The Waverley - ElginResponded on January 8, 2023Thank you; we'll inform the culinary team re: the decaf and non-alcoholic beer!

   Report
6. OT

   OpenTable Diner

   Ottawa

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   This was our first time here and it was such a great atmosphere. Excellent service from the staff and the food was also a nice surprise.

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on December 17, 2022

   overall5food5service5ambience4

   Food was great! Our waiter was awesome as well. Looks like there was a company event going on and was quite loud, not sure if this is normal for this place; but overall would definitely visit again.

   Report
8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on December 15, 2022

   overall4food3service3ambience3

   Good good and nice cocktails

   Report
9. T

   Timmy

   1 review

   4.0

   1 review

   Dined on December 13, 2022

   overall4food5service5ambience4

   First time. Impressed, great tacos. Would return.

   Report
10. MA

    MARIN

    1 review

    5.0

    1 review

    Dined on December 9, 2022

    overall5food5service5ambience5

    Excellent customer service. Beautiful place. Friendly people. Go for it. The food and drinks were delicious 😋

    Report
11. C

    Cmvr

    1 review

    3.0

    1 review

    Dined on December 4, 2022

    overall3food3service2ambience3

    The atmosphere and decor were neat So many staff (we counted 6 including bar tender) and yet the service was not great. I was still eating and so was my companion and the server wanted to take away my plate. And then when we had finished eating it took a while for someone to clear our plates, even though a couple of staff walked by. Beer list was disappointing and the draft beer Goose Island was going flat. In The women’s washroom for some reason the top of the toilet was missing, the lid to cover all the mechanisms. Not very nice to look at. The food was tasty though the fries were quite greasy. It was a nice place to check out and we will likely not return.

    The Waverley - ElginResponded on December 6, 2022Hello, we'll be sure to bring this up to our management and ownership team on all of the aspects!

    Report
12. J

    Jessica

    Ottawa

    1 review

    3.0

    1 review

    Dined on December 2, 2022

    overall3food1service3ambience5

    Definitely a place for socializing. The food was cold. Took almost an hour for the food. Service was slow. But the atmosphere and music was awesome. I’ll go back for drinks for sure. Dinner? Not so much.

    Report
13. S

    Sam7

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on December 2, 2022

    overall4food4service5ambience3

    Energetic is an interesting category. We were seated in the bar area as the dining room had large noisy groups then a group of Christmas decorated pub crawlers, some of whom were seated in the dining room, came in and the noise level went from "energetic" to "can't hear yourself think". Fortunately we were about to leave then and the food and service were great. Lesson: Avoid Christmas party times if possible.

    Report
14. OT

    OpenTable Diner

    Ottawa

    3 reviews

    1.0

    3 reviews

    Dined on November 27, 2022

    overall1food5service1ambience2

    Made a reservation for a standard table as I hate high tops. When we arrived, the hostess (who was lovely) told us she was going to clean off a high top for us. I told her we had requested a standard and she went back to who I assume was the manager, who was about two feet away from us. He said it didn’t say that and we could only have the high top. It was a little weird that he didn’t come talk to us or even apologize, since he was right beside us. He was being rude to the hostess who was just trying to help us. There were so many empty tables and booths up until we left. No one ever checked on us. We managed to order one drink and food. Never managed to get a second drink. The food was good so compliments to BOH. The restaurant is so beautiful so it was just disappointing.

    The Waverley - ElginResponded on November 29, 2022Thank you so much for bringing this to our attention; we'll be sure to pass the messages on to the appropriate departments

    Report
15. K

    Kayy

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on November 17, 2022

    overall4food4service3ambience4

    Food was good and filling. The service was a bit slow when it wasn't very busy.

    The Waverley - ElginResponded on November 29, 2022thank you so much for the food compliments, we'll be sure to pass the service feedback onto our management!

    Report
16. EW

    EricW

    Palm Springs

    10 reviews

    vip
    4.0

    10 reviews

    Dined on November 13, 2022

    overall4food4service4ambience4

    A very happening place. Great for drinks & mingling! Food exceeded expectations.

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food4service5ambience5

    Server was absolutely amazing in helping celebrate my birthday!

    The Waverley - ElginResponded on November 29, 2022Thank you so much and Happy birthday Again!!!

    Report
18. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 1, 2022

    overall1food1service1ambience2

    Server wasn’t good, our bill was charged more than what was ordered and when we went to discuss the bill, we were challenged and nothing was resolved. After dinner, it becomes full of very drunk university students and the atmosphere becomes a huge turn off.

    Report
19. E

    Eastsidemom

    Seattle

    3 reviews

    2.0

    3 reviews

    Dined on October 1, 2022

    overall2food1service3ambience3

    Huge disappointment. Second rate ingredients. Miss match between menu and serving (I.e. tacos with rice and coleslaw became tacos with fries). Burgers were over cooked and over salted. Dinner for 3 (no alcohol) came to 170. Terrible, terrible value.

    The Waverley - ElginResponded on October 5, 2022Hello Eastsidemom, we're so sorry to hear about your experience. We have brought forth the concern with our culinary team and will ensure this does not happen again. We want to know more to help resolve the situation by offering a GC. Please let us know how we can contact you: fdbck.me/i/5030282 The Waverley Team

    Report
20. EK

    EdwinaK

    1 review

    5.0

    1 review

    Dined on August 25, 2022

    overall5food5service5ambience4

    Thoroughly enjoyed our meal and the service was fantastic!

    The Waverley - ElginResponded on November 16, 2022Thank you so much!!!

    Report
21. SF

    SophiaF

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on August 12, 2022

    overall5food5service5ambience5

    Drinks were fun and the music was great! The food was also tasty and the servers were very friendly and professional.

    The Waverley - ElginResponded on August 16, 2022thank you so much for the great review Sophia!! We hope to see you again soon!

    Report
22. S

    Sugarman

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on July 29, 2022

    overall4food4service4ambience4

    First time we visited the Waverly and thoroughly enjoyed ourselves. Food and drink were great, and the staff was excellent and friendly.

    The Waverley - ElginResponded on August 2, 2022Good day, Sugarman, Thank you for the review; can you share with me more about what would have improved your experience? I sent you my email information in a private message. Thank you for your time! Roland

    Report
23. T

    Taylor

    1 review

    1.0

    1 review

    Dined on July 20, 2022

    overall1food1service1ambience2

    Our waiter came to our table a total of 4 times throughout our entire visit. He did not get the waters that we requested as soon as we sat down until we had asked two times for them (40min delay to get waters). We were served food that we waited close to an hour for (6 tacos and some fries) and then it was cold… Our waiter did not come to see how the food was and we had to ask another waiter so we could get our bill. It would have been one thing if the restaurant was crazy busy and we saw him running around, we would understand but we did not even see him out on the floor very often. We were very excited going in and very disappointed leaving. I do believe the restaurant has potential and maybe our waiter was having a bad day? Unfortunately though it made for a very unenjoyable time.

    The Waverley - ElginResponded on July 26, 2022We're sorry that your experience wasn't perfect! We will address the issues you mentioned with the management team to ensure this does not happen again. It shouldn't matter; if it was a bad day, the service should have been better. I have sent you a private message with my contact information! Have a great day Roland

    Report
24. g

    gregf

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience2

    great food and attentive service, i wouild definitely go back.

    The Waverley - ElginResponded on July 12, 2022Thank you, Greg, for your review; please, if you can share suggestions on what was missing? Best Roland

    Report
25. BC

    BrendaC

    Ottawa

    4 reviews

    5.0

    4 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5

    I highly recommend the chicken & pasta - it was so rich and buttery. Yum!

    The Waverley - ElginResponded on July 12, 2022Thank you Brenda, have a great day!

    Report
26. AA

    AmyA

    Toronto

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food3service3ambience3

    I had high hopes given other reviews but was disappointed. I ordered a mojito and it tasted terrible (too much syrup, not enough mint) and when I sent it back and asked for a vodka soda instead, I’m almost certain the mojito was partially poured into the new glass with a bit of club soda added. I was not pleased. The food was ok - squid was good but the pasta dishes were standard, nothing special. Overall we were unimpressed and will not return.

    Report
27. S

    Samantha

    1 review

    4.0

    1 review

    Dined on April 24, 2022

    overall4food4service5ambience5

    Overall, I had a blast at this place. Our server was so accommodating and made sure we got what we needed and brought his charm to all my friends. The food was good. The vibe was great. The only thing is, I preferred better music. I’m not a big fan of techno remixes but to each their own. If they ever have old school or hip hop nights, it would be great to announce what DJ is coming.

    Report
28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 25, 2022

    overall4food4service5ambience4

    Great service.

    Report
29. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 24, 2022

    overall4food2service4ambience5

    Was able to accommodate a large group - much appreciated. Great setup with booths and chairs that made it easy to talk to friends. Service by two servers were at different levels. Food came out much quicker for one server even though orders were taken at relatively the same time… not the biggest deal BUT. When food did come out, different plates were used from one server to the next and portions varied greatly from one server to the next. This was our pain point of the evening - it felt like some people got a kids meal whereas others got proper portions for the price. We mentioned this and they said it was the same, but those that got their food 5-10 minutes after finished their meals before the other table (and they had food to spare). Besides that, overall great experience.

    Report
30. EC

    ErinC

    Toronto

    1 review

    5.0

    1 review

    Dined on March 13, 2022

    overall5food5service5ambience5

    Great meal and excellent service. Will definitely be back.

    The Waverley - ElginResponded on March 21, 2022Thank you so much for your generous review! Hoping to see you again soon!

    Report
31. J

    Jojo

    Ottawa

    1 review

    4.0

    1 review

    Dined on March 5, 2022

    overall4food3service4ambience3

    Tuna crudo was delicious, the rest was meh. Fish and chips was the worst I've ever had. Restaurant is cold and eggy small that hits you in the face when you walk through the doors.

    Report
32. MO

    MaryseO

    Ottawa

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food4service5ambience4

    Great service and the red pepper hummus was delicious but too many potatoes on my pineapple chicken dish. We were sitting by the speaker which was a little too loud making it difficult to have a conversation without yelling. The servers were fun and outgoing!

    Report
33. DV

    DianaV

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food3service4ambience3

    Place is cold, I couldn't take off my jacket

    Report
34. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 14, 2022

    overall1food3service5ambience2

    Way way too cold in the restaurant… we asked to be moved and it was a colder table … don’t go there in Winter ! Valentines was a terrible experience for my wife and I … manager was minimally apologetic

    Report
35. TG

    The1Grenade

    1 review

    4.0

    1 review

    Dined on February 6, 2022

    overall4food3service4ambience4

    The chicken was dry, best to stick with the pub food basics: fish & chips, or burgers. In the winter it's quite cold when seated next to those old windows.

    Report
36. C

    Claudia

    Montreal

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 1, 2022

    overall5food5service5ambience5

    The squid was really good and the service was amazing 😍

    The Waverley - ElginResponded on January 11, 2022Thank you so much Claudia!!!

    Report
37. AW

    AWeng

    1 review

    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5

    We had the best server who treated us to shot on the house for NYE! Would come back again for NYE...they provided us with NYE hats and it was a great vibe despite COVID restrictions!

    Report