The Wigwam's Special Events

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1. OT

   OpenTable Diner

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined on May 14, 2023

   overall3food3service4ambience5

   The brunch was really nice for adults (amazing) but menu for kids and teenagers was limited. Would have liked better menu options for them…pancakes, Mac and cheese, bagels. It was a lot of $$$ to spend for kids that we had to feed before we got there. Service was great.
   

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2. AS

   AmyS

   Phoenix

   4 reviews

   3.0

   4 reviews

   Dined on May 14, 2023

   overall3food2service3ambience4

   Lack of parking and signage made finding the brunch difficult. We asked employees where to find it, and no one was sure. Food was plentiful, but very mediocre...eggs tasted like they were made from a powder, ham was dry and overcooked, etc. I've had far better brunches at hotels. Having to purchase mimosas and other beverages on top of the already overpriced buffet was very disappointing. One mimosa per MOM was provided, everyone else had to purchase, even though everyone paid the same price for their brunch. That was off-putting. Water was the only drink included in the price, or at least that was the only drink offered to us. Were we supposed to be offered coffee or juice? Definitely would not recommend or return.
   

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3. CP

   ChrisP

   Phoenix

   5 reviews

   2.0

   5 reviews

   Dined on May 14, 2023

   overall2food2service3ambience1

   Food was fair at best, eggs were powdered eggs, prime rib overcooked, shrimp was decent but crab claws were over cooked. For approximately $100 a head and there were 10 of us, we should have went to Cracker Barrel! Desserts tasted like they were bought at Costco and thawed out the night before.. Very disappointing!
   

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4. OT

   OpenTable Diner

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   Mother’s Day brunch fabulous
   

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5. MW

   MikeW

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food4service4ambience1

   Generally disappointed in the large conference room atmosphere…was expecting something much more resort like, like on an outdoor terrace. Won’t do this buffet again , felt much over priced for the experience. While I appreciate the history of the Wigwam, the facility felt generally dated beyond its exciting history.
   

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6. OT

   OpenTable Diner

   Phoenix

   14 reviews

   5.0

   14 reviews

   Dined on May 13, 2023

   overall5food4service5ambience4

   Great venue with an excellent guitarist/vocalist. Really good wine with an amazingly matched menu. Great evening!
   

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7. KZ

   KerrieZ

   Phoenix

   5 reviews

   vip
   5.0

   5 reviews

   Dined on May 13, 2023

   overall5food5service5ambience5

   Probably the best experience to date over the last year. It was a great pairing of wine and food. The menu was excellent! We were outside and it was a little warm for a dinner outside and the white folding chairs are kind of uncomfortable but the menu more than made up for the horrible chairs.
   

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8. W

   Wineguy

   Saskatoon

   2 reviews

   1.0

   2 reviews

   Dined on April 16, 2023

   overall1food1service4ambience1

   We’ve been to probably 20 of these wine dinners over the years. This one was the worst but, in fairness, they are usually good. The food was inadequate in quality and quantity. There was no entree….just 3 cold appetizers and a poor dessert served with overpriced wines. Then the wines offered for sale were not the ones served!
   

   The Wigwam's Special EventsResponded on April 24, 2023Thank you for sharing your feedback about your recent Wine Dinner experience with us. We understand that the food quality and quantity fell short, and we apologize for any inconvenience this may have caused. Our culinary team takes great care in preparing our offerings and will review your feedback to ensure that improvements are made. We appreciate your continued patronage and would like to assure you that we will take steps to improve and provide you with a better experience in the future.
   

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9. OT

   OpenTable Diner

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined on April 16, 2023

   overall2food3service4ambience2

   The wine and dine event at the Wigwam was very disappointing. The room had poor acoustics and was so loud you could not converse with the person next to you. It was late starting and the room was extremely cold. The food was OK, but not worth $165 per person. There are many better options in that price range.
   

   The Wigwam's Special EventsResponded on April 24, 2023We appreciate you taking the time to share your feedback about your recent Wine Dinner experience at The Wigwam. We apologize for any inconvenience you may have experienced and thank you for bringing this to our attention. We hope to have the opportunity to regain your trust in the future.
   

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10. OT

    OpenTable Diner

    Phoenix

    4 reviews

    1.0

    4 reviews

    Dined on April 16, 2023

    overall1food1service1ambience1

    Beyond dissatisfied we have gone here for special date nights and friends raved about these special dinners so we wanted to try it. My wife wound up getting sick and I had to go to the bar so I could order a steak because the wine and food was so disappointing for spending over $400 dollars. There were 2 wines I was expected to buy without trying. I had to ask to try one of them so sadly I bought no wines … so disappointing especially since we all work hard for our money… based on my experience I would not recommend wasting $400 for a below par experience… so not worth it …and did I mention it was our 7 year wedding anniversary…and nothing was said or done…
    

    The Wigwam's Special EventsResponded on April 24, 2023We are deeply sorry to hear about your disappointing Wine Dinner experience. We understand that you had high expectations based on recommendations from friends and previous visits, and apologize for falling short of those expectations on your anniversary celebration. Your feedback has been shared with our teams to ensure that necessary measures are taken to improve the quality of our offerings and hope that you will give us another chance to exceed your expectations in the future.
    

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11. OT

    OpenTable Diner

    Phoenix

    2 reviews

    3.0

    2 reviews

    Dined on April 9, 2023

    overall3food4service2ambience3

    Easter Sunday brunch. We felt it was overpriced for variety of food offered. Service was terrible. Sat for 15 minutes at a table before someone brought a place setting and drink order. Although there were several small empty tables more to the center of the room, we were sat against a wall next to a door that hit the back of my chair every time it was opened. Will never book again.
    

    The Wigwam's Special EventsResponded on April 24, 2023Please accept our apologies for your frustrating visit on Easter. What you experienced is not reflective of our usual five-star standards and our team will be reviewing your comments to see where changes may be needed to ensure excellence going forward. We hope you'll allow us a second chance to change your impression of us.
    

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12. RD

    R2Dine

    Phoenix

    4 reviews

    2.0

    4 reviews

    Dined on April 9, 2023

    overall2food4service2ambience1

    Wasn’t expecting to have no view of the outside world. Would not do again.
    

    The Wigwam's Special EventsResponded on April 24, 2023Thank you for sharing your recent experience with us. We value your feedback and will take it into consideration as we continue to make improvements to our offerings. We would like to assure you that we are constantly working to enhance our guest experience and will take steps to address any concerns raised. We would welcome the opportunity to serve you again in the future and provide you with a better experience.
    

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13. P

    Peggy

    San Francisco

    24 reviews

    vip
    2.0

    24 reviews

    Dined on April 9, 2023

    overall2food4service1ambience3

    Easter brunch at the Wigwam—what a disappointing experience! When we checked in, we were first directed to a pay station. An automatic 20% gratuity was assessed. I can only assume that the venue has had trouble with people leaving before paying their bills, but I thought this was odd. We were seated in the middle of a huge ballroom. No one came to greet us or take drink orders for ten minutes—and when someone finally approached us, it was a hostess, not a person on the wait staff. No refills; no one came back to check on us for a half hour, until I finally flagged down a server. The food was fine—nothing spectacular. For $85/person, I expected to be more impressed! The service was so disappointing that it colored the entire experience. I EMailed the Wigwam on Sunday afternoon to express my concerns. It’s now a week later, and I’ve heard nothing. Needless to say, we wouldn’t go back.
    

    The Wigwam's Special EventsResponded on April 24, 2023Peggy, we apologize for the disappointing experience you had during Easter Brunch at The Wigwam. We take all feedback seriously and strive to provide exceptional service to all of our guests. We pride ourselves on providing attentive and efficient service to our guests, and we apologize for any delays or lapses in service that you experienced. Thank you for bringing your concerns to our attention, your feedback has been shared with our team for further review and improvement.
    

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14. k

    kellyl

    Phoenix

    1 review

    2.0

    1 review

    Dined on April 9, 2023

    overall2food2service1ambience3

    Food was cold, service was slow, will pay more for better service and better food. WOW ME...and I will be back each year. Charge more and have more selections...Charge more and have better service....Charge more and have better decor....
    

    The Wigwam's Special EventsResponded on April 24, 2023Kelly, we apologize for the shortcomings you experienced during your recent Easter Brunch at The Wigwam. We understand that you were looking for a more elevated experience with better selections, service, and décor. We appreciate your suggestions and feedback, and we are constantly striving to enhance our offerings. Your comments will be taken into consideration as we continue to make improvements to our brunch offerings.
    

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15. KZ

    KerrieZ

    Phoenix

    5 reviews

    vip
    5.0

    5 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    Love the Easter brunch with piano music wonderful food and friendly staff. The craband shrimp were a hit with the family and I personally love the champagne vinegarette on the pear salad. Plenty for everyone to eat!
    

    The Wigwam's Special EventsResponded on April 24, 2023Thank you for your glowing review of our Easter Brunch! We are thrilled to hear that you and your family had a wonderful dining experience and enjoyed the ambiance, food, and service provided by our staff.
    

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16. J

    Jennifer

    Phoenix

    4 reviews

    3.0

    4 reviews

    Dined on April 9, 2023

    overall3food3service3ambience3

    Frankly disappointed for the price of the Easter Brunch. $109 pp. Lobster and shrimp on the menu made it sound reasonable but it was only lobster claws that were not fresh. The shrimp was terrible. I had to throw my plate away. I left hungry.
    

    The Wigwam's Special EventsResponded on April 24, 2023Jennifer, we sincerely apologize for the disappointment you experienced during your recent visit for our Easter Brunch. We take the quality of our food very seriously, and have addressed this issue with our culinary team to ensure that such lapses do not occur in the future. We hope to have the opportunity to regain your trust and provide you with an exceptional dining experience in the future.
    

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17. AS

    ArthurS

    Chicago

    27 reviews

    vip
    3.0

    27 reviews

    Dined on April 9, 2023

    overall3food3service3ambience3

    Went for Easter brunch. It was OK. Not best nor worst. Big room buffet in large hall. Liked all the pastel tablecloth spread around. Alcohol not included in advertised price. Food was mediocre. Roast dry, rest of food level of a banquet, not what you’d get in their dining room for a sit down meal. Beautiful hotel when walking the grounds. We’d probably come here just to stay
    

    The Wigwam's Special EventsResponded on April 24, 2023Thank you for taking the time to share your feedback about your recent Easter Brunch experience with us. We are disappointed to learn that the food did not meet your expectations. As a team, we are committed to providing high-quality cuisine, and we apologize for falling short on this occasion. We appreciate your review and would be honored to have the opportunity to welcome you back to our establishment in the future, whether it be for a stay at our hotel or another dining experience.
    

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18. ML

    MarieL

    Phoenix

    6 reviews

    2.0

    6 reviews

    Dined on December 17, 2022

    overall2food1service3ambience3

    Very disappointing, we have been to breakfast with santa prior to covid and enjoyed it very much. This year the food was horrible. $120 for 3 of us to have a continental breakfast most hotels have for free. I am sad to say we will not be returning.
    

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19. TC

    TheresaC

    Seattle

    4 reviews

    3.0

    4 reviews

    Dined on December 17, 2022

    overall3food2service5ambience5

    The Santa breakfast was a mixed bag for us. The Wigwam is beautiful, the Santa Claus was great, service was excellent and ornament making was well done. The buffet itself was not particularly good. Minimal pastries, scrambled eggs, potatoes (only slightly warm), bacon (good), baby waffles and pancakes. The highlight for the children was the topping for the pancakes and waffles which was candy, whipped cream and strawberries. I have gone to multiple functions at the Wigwam and the food was not up to their usual standard. I would not go again.
    

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20. PJ

    PaulJ

    Fargo

    1 review

    3.0

    1 review

    Dined on December 17, 2022

    overall3food3service3ambience2

    We had ask to be accommodated for a group of 14. that was not done even though we had talked to them. the food was ok but the lines were very long and it took 20 min to get through them. the area around Santa was Very crowded and the making of ornaments was in the wrong spot and blocked any approach to Santa. It was a good event for the children just cumbersome especially for someone with a handicap.
    

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21. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food4service5ambience5

    Food was good just a little cold
    

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22. LJ

    LJackson

    Phoenix

    1 review

    4.0

    1 review

    Dined on December 11, 2022

    overall4food4service2ambience5

    I took my two daughters to the Annual Breakfast with Santa event at Litchfields. It is always decorated beautifully and the resort itself is stunning. The buffet breakfast was pretty good, the girls loved the pancake station. However, my server was not very friendly and acted as though it was an inconvenience to get my coffee and the kids drinks. She was also annoyed I asked for a cup with a lid for my three year old. Maybe she was just having a bad day, but for special family events, it's important to be nice because we had been looking forward to this for awhile and her attitude was not pleasant. All in all though, the experience was wonderful and Santa and ornament decorating were a hit. We will be back next year for sure!
    

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23. S

    Sabrina

    Las Vegas

    1 review

    2.0

    1 review

    Dined on December 10, 2022

    overall2food2service2ambience2

    Not what I expected. There was no warm welcome from Santa, and no one introduced themselves or explained where to find the buffet or Santa, we had to walk the whole area ourselves. It's understandable that the waiter took a while to bring drinks or process the check because she was swamped. As a whole, the price is excessive for what you get. Hotel breakfast buffet was below average, with stale waffles, powdered eggs & plastic-like bacon. There were no advertisements or signs to help you find Santa, and he never cracked a smile. Neither the receptionists nor the hotel staff were kind or approachable. Really, all I can say is that I wish everything had been more well-organized. With an expense of $135, there should have been more for my family of three, such as a professional photo of my youngster with Santa. Wont spend the money again.
    

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24. BE

    BertE

    Phoenix

    31 reviews

    vip
    5.0

    31 reviews

    Dined on December 3, 2022

    overall5food5service5ambience5

    Breakfast With Santa at The Wigwam is our family tradition. Once again, it was a magical, heartwarming experience! Santa and the Elves were so kind. The service was impeccable and the food delicious! We can’t wait until next year!
    

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25. f

    foodiefriend

    New York Area

    17 reviews

    vip
    3.0

    17 reviews

    Dined on November 24, 2022

    overall3food2service4ambience3

    For the price I thought the quality and selection was mediocre. I’ve enjoyed holiday buffets at other hotels that were much more extravagant high quality and beautifully decorated and displayed. Will not go back.
    

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26. MR

    MichaelR

    Orlando

    4 reviews

    5.0

    4 reviews

    Dined on November 24, 2022

    overall5food5service5ambience4

    The food was outstanding but it was noisy. The cost will prevent me from returning next year, however.
    

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27. z

    zenmom

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food5service4ambience5

    Espresso would be a great bonus, even if it’s paid. Love the variety of food offered! Parsnip soup - yum! Great job over all!
    

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28. AS

    AngelineS

    Chicago

    1 review

    2.0

    1 review

    Dined on November 24, 2022

    overall2food5service1ambience2

    Food was delicious and the accompanying piano was a nice touch. Unlike my previous visit at Easter, this dinner was near impossible to obtain a beverage, besides water. One glass of Champagne took 70 minutes to arrive to the table, needless to say we did not order more. Our cold and/or hot beverages Never came. Three requests for beverages and it fell short. The wait staff needed to wait in a never-ending line in the hallway, to place, obtain and pay for their beverage orders. I cannot fault the wait staff for being on their phones and chatting to each other, while in line, they were forced to adhere to this plan of execution. Beverage service can be much approved upon. It would have been nice to have more than one Christmas Tree in the far-off corner. Create more photo ops. I personally was very disappointed with the event and decorations inside the hall.
    

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29. SS

    ScottS

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    great service great food great staff great resort!
    

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30. WB

    WilliamB

    Phoenix

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service4ambience5

    Excellent food, ambiance, and enough background noise to feel lively and we could still hear our table conversation. Service was very good but might benefit from a few more servers for the overall room to improve speed.
    

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31. KZ

    KerrieZ

    Phoenix

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    This was my second cooking demonstration class. The food was great, and there was plenty. It was a two-hour class/demo. The resort had a lot of events going on that night, and it was a bit rushed for the food and cocktails. The last cocktail they did not even serve as we were done with food in 45 minutes. I will be back because its a great night out and I understand they were very busy.
    

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32. BT

    BridgetT

    Phoenix

    31 reviews

    vip
    5.0

    31 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    We had a wonderful time! The food and wine were delicious.
    

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33. LA

    LuvAZ

    Phoenix

    59 reviews

    vip
    5.0

    59 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    WigWam does a great job to plan & execute these wonderful wine dinners!! Thanks to Kim / Concierge & Chef for arranging this wonderful Penfolds Wine Dinner!!
    

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34. RQ

    RosannaQ

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience5

    It was very nice atmosphere and nice piano player. The food could’ve been better offering more sides ie mashed potatoes, different salads and more arrays of dessert. Overall good experience.
    

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35. J

    Jeremy

    Phoenix

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 8, 2022

    overall2food2service2ambience2

    This was very over priced for what we received. A family of 6 and we paid over $450. It was a basic Golden Corral buffet with less options. When you are paying $80 a person for an adult I expect more then powdered eggs for example. The food was very basic. It was severely overrated and I would not of even paid $250 for all of us to eat if I had known it was going to be this bad. I would have been better off going to a Cracker Barrel and at least getting freshly made food. The pie they served was half frozen, the carving station meat was full of fat and gristle, the pastries were dry and just bought from a store and put on a platter. I expected more especially form the WigWam.
    

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36. OT

    OpenTable Diner

    Exclusive

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service4ambience3

    Mothers Day brunch 2022-we did the same brunch a few years ago and it was AMAZING. This year…..meh. Less selection than in the past. No omelette table. Less breakfast foods. No chicken or turkey. No dessert table (they bring you pie). It wasn’t terrible….it’s just not worth the cost anymore. ($85/pp including meal, taxes, mandatory gratuity for a buffet, and some other events fee).
    

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37. R

    Ryan

    Phoenix

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 8, 2022

    overall1food2service3ambience1

    One of the worst holiday brunches ever. They had very limited number of items to choose from. I heard a lot of other people complain that they didn't have any french toast, pancakes, omelets, etc. Definitely won't book another brunch here.
    

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38. R

    Ryan

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day Brunch is always such a treat when going to the Wigwam Resort. Visually everything is so beautiful, the staff is always friendly and easy to speak with. I have nothing but great things to say about the Wigwam.
    

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39. BL

    BarbaraL

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on April 17, 2022

    overall4food4service5ambience4

    Nice Easter brunch. Meat was not great. It was dry or too fatty
    

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40. DA

    DebraA

    Phoenix

    2 reviews

    3.0

    2 reviews

    Dined on April 17, 2022

    overall3food2service2ambience2

    Not overly impressed at 65 per person…not a great selection with mainly breakfast only items…disappointing
    

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