Turtle Jack's Muskoka Grill - London

Turtle Jack's Muskoka Grill - London reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Margaret

   Toronto2 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was very impressed with the ambiance and the menu. The menu had lots of choice, from salads to bowls to sandwiches, which all sounded delicious. The staff were very pleasant and were knowledgeable about the menu. I would definitely return on a regular basis.
   

   Is this helpful?

2. J

   Jeff

   Las Vegas1 review

   2.0

   Dined on April 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   So disappointing. Every time we visit, the experience gets worse, so unfortunately this will be our last time. 8 families in the entire restaurant and it still took 40 min for chicken wings and ribs. When they were finally brought out by a very gruff and unfriendly looking manager they were cold. Not warm, but COLD. The server (bartender) didn't check on our food one time or apologize for the wait. They had 1 server, a 'manager' and a bartender running the restaurant. All looked miserable and the interaction with all tables was in long intervals. We are big fans of TJs in Muskoka and love the food. We have been to this location 4 times (starting with the grand opening) and it just continues to get worse. Too bad as the menu is great when it is executed properly.
   

   Is this helpful?

3. K

   Karen

   Toronto4 reviews

   4.0

   Dined on March 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and a nice quiet table made for a lovely lunch.
   

   Is this helpful?

4. L

   Linda

   Toronto1 review

   4.0

   Dined on March 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Door was delicious and server was super friendly. We were able to have a relaxed dinner and conversation without the noise of the restaurant intruding. Tables were spaced nicely to ensure everyone was able to have their own area
   

   Is this helpful?

5. OT

   OpenTable Diner

   Toronto1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing will definitely be going again and will pass on to all friends and family
   

   Is this helpful?

6. M

   Michael

   Montreal6 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and good food for very reasonable prices
   

   Is this helpful?

7. B

   Barry

   Toronto8 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First visit to Turtle Jacks, Place was clean, food was prepared and presented very nicely and tasted great! We will definitely be back!
   

   Is this helpful?

8. S

   Shyle

   Toronto1 review

   4.0

   Dined on February 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   While the server kept messing up my son’s birthday orders, the owner made it right by giving us tickets to the london lightning game which was a nice gesture!
   

   Is this helpful?

9. H

   H VIP

   Edmonton86 reviews

   5.0

   Dined on February 5, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Though it took a long time for our server to make initial contact, when she did it was great. Very attentive for the rest of our meal. Dad ordered the French dip and loved the au jus. Londonlicious menu was perfect. I ordered the garlic chicken rolls which were okay. I think we found our new neighbourhood gem!
   

   Is this helpful?

10. S

    Sue

    Toronto1 review

    5.0

    Dined on February 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Enjoyed the London Licious menu: great options. Our server, Kenzie, was wonderful.
    

    Is this helpful?