Turtle Jack's Muskoka Grill

3.8
15 reviews
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CAN$30 and under
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American
Top tags:
  • Bar Seating
  • Child-Friendly
  • Comfort Food
In 1992, the Lishman family had a dockside moment of inspiration. What if there was a premium restaurant that offered delicious, fresh food served with the same fun, relaxed hospitality one enjoys with family and friends at the cottage? From this simple dockside idea, Turtle Jack’s Muskoka Grill was born. Twenty-five years later, Turtle Jack’s continues its tradition of celebrating family, friendship and fun through its signature premium-casual dining experience. Guests are greeted by our team as newly met friends, and then indulged with flavourful menu items prepared fresh each day by our talented kitchen team.
Dining Style
Casual Dining
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Cuisines
American, Grill, Canadian
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Hours of Operation
Sunday - Thursday: 11:00am - 11:00pm; Friday & Saturday: 11:00am - 1:00am
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Phone number
(905) 770-1729
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Dress Code
Casual Dress
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Neighbourhood
Additional
Beer, Cocktails, Full Bar, Wine
What 15 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
Food
3.5
Service
3.9
Ambience
3.5
Value
Noise · Moderate
71% of people would recommend it to a friend
5
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OT
Toronto
1 review
Dined on November 2, 2018
Overall 4Food 4Service 3Ambience 5

Good food. Quality ingredients. Plating was beautiful. Servers were harder to find. They were fast and effective, though

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OT
Toronto
1 review
Dined on October 14, 2018
Overall 5Food 5Service 5Ambience 5

Food was great. Service was awesome!

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A
Toronto
2 reviews
Dined on September 29, 2018
Overall 3Food 4Service 1Ambience 4

My friend ordered the signature 4 cheeses pasta, and she told the server she didn’t want Feta cheese. The server told her it is absolutely no problem, she can take out the Feta. But at last, a dish of Hunter Chicken came. We told the server this is not a right dish...but the server replied us “she swear she heard hunter chicken”. If my friend ordered hunter chicken, it is no point for taking out Feta Cheese!!
There was a promotion of ordering 4 kids meals would get the 5th one free, but the server charged us the 5th one. She made correction after.
She came to check us out quite frequently, but after we paid the bill, she disappeared. For the little gifts to kids, we have to ask the other girl.

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OT
Toronto
3 reviews
Dined on September 13, 2018
Overall 3Food 5Service 1Ambience 5

Had the waitress been more attentive, this place could have easily been an overall 5*. I will definitely give it another try and have them redeem themselves.

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OT
Toronto
2 reviews
Dined on September 10, 2018
Overall 5Food 5Service 5Ambience 5

Birthday 🎉🎉

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DF
Toronto
12 reviews
Dined on August 23, 2018
Overall 2Food 2Service 2Ambience 2

The service was slow and the food was okay. Not sure if I’ll be going back though.

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MP
1 review
Dined on August 14, 2018
Overall 2Food 4Service 1Ambience 4

Service was terrible. Arrived at noon. Drink orders were taken after quite some time. Had to ask for water. Once order was placed food didn't come until 1:40 pm. Forgot guacamole and had to request it and even that took too long as my meal was almost done. The restaurant patio was not busy and there were no apologies for the delays. Food was great and price is right.

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DW
Toronto
5 reviews
Dined on August 11, 2018
Overall 1Food 2Service 1Ambience 1

To start, they didn't have our reservation through OpenTable in their system even though I received a confirmation email from OpenTable. The service was terrible. Extremely slow and once we got our dinner we never saw the waitress again. She did not come around to ask how everything was or if we wanted another beverage nor did she come around to clean our plates.
This might be understandable if the restaurant was incredibly busy and at full capacity but we were one of 4 tables that evening.
I had to walk around and look for the waitress so I can ask her for the bill. I don't think we will be going there again.

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C
Detroit
1 review
Dined on July 27, 2018
Overall 4Food 4Service 3Ambience 1

My girlfriend and I went for a late dinner and drinks. Sara(h?) was very friendly and talkative but not as attentive as we had hoped. Salmon was okay not great but a poor value for the price. Chicken avocado tacos were excellent however. Bruschetta a great appetizer. Overall decent just overpriced for the quality.

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o
Toronto
73 reviews
Dined on July 20, 2018
Overall 3Food 2Service 1Ambience 3

This was not our first visit, and we were reminded again that we continue to have the same experience at Turtle Jacks: the food is adequate, the prices are fine, but the problem is with the service. Service is friendly when you get there, but after your food is delivered it is very difficult to flag your server again. 35mins crawl by until you can order your bill from an alternate server. This is agony when you have a young child with you.

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AC
Toronto
32 reviews
Dined on July 20, 2018
Overall 2Food 2Service 2Ambience 1

I mentioned we were going to have a business lunch and they decided to sit us right next to the Kitchen. Food was nothing but horrible. I order fish tacos and got chicken instead, absolutely dried and without flavor. My colleagues order a salmon burger and also were disappointed because the salmon was dry and underseasoned. Service was bad, not paying attention, leaving the food on the side of the table. Overall bad food, subpar service, horrible atmosphere

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OT
Toronto
6 reviews
Dined on June 27, 2018
Overall 3Food 4Service 3Ambience 3

Celebrated my birthday there with my family. Waited 15 mins to order drinks. Service was slow and food took an hr or more to come out.. With a 5 and 6 yr old, that is too long to wait for our apps to arrive.

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LA
Toronto
4 reviews
Dined on June 17, 2018
Overall 5Food 5Service 5Ambience 5

The ambience is great. I enjoyed it very much. Food in general are good. If more choices on the menu will make it even better.

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o
Toronto
73 reviews
Dined on December 28, 2017
Overall 3Food 4Service 3Ambience 3

Turtle Jack's was fine, but our server was distracted. Not too sure by what, as it was a mostly empty section, but the three table seated there were all waiting to be served.

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LS
Toronto
5 reviews
Dined on December 9, 2017
Overall 4Food 4Service 4Ambience 4

Great place to hang out with friends. Kids meals in hearty portions.

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