Turtle Jack's Muskoka Grill

4
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25 reviews
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CAN$30 and under
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American
In 1992, the Lishman family had a dockside moment of inspiration. What if there was a premium restaurant that offered delicious, fresh food served with the same fun, relaxed hospitality one enjoys with family and friends at the cottage? From this simple dockside idea, Turtle Jack’s Muskoka Grill was born. Twenty-five years later, Turtle Jack’s continues its tradition of celebrating family, friendship and fun through its signature premium-casual dining experience. Guests are greeted by our team as newly met friends, and then indulged with flavourful menu items prepared fresh each day by our talented kitchen team.
What 25 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
3.9
Service
3.9
Ambience
4.0
Value
Noise · Quiet
5
4
3
2
1
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OT
Toronto
1 review
Dined on July 26, 2019
Overall 4Food 5Service 5Ambience 3

Food and service were great. Table was by the kitchen which was disappointing. When you make a reservation you would hope to get a better table than walk-ins.

RS
Miami
48 reviews
Dined on June 28, 2019
Overall 3Food 2Service 4Ambience 4

We ordered chicken fajitas and greek salad. There was lots of rice, but little chicken in the fajitas. The salad had to be remade twice. First they put dressing on when we asked for it on the side. Then the lettuce was old and rusty so they remade another one. Patio and server were nice, but food wasn't good enough to go back again

CG
Toronto
1 review
Dined on May 18, 2019
Overall 4Food 4Service 4Ambience 3

Son and his girlfriend’s birthday gave us free brownie and ice cream!

TD
Toronto
3 reviews
Dined on May 17, 2019
Overall 4Food 4Service 4Ambience 4

Love their wings, would like to see more dessert options on the menu. Haven’t had much variety over the last 2 years.

LF
Toronto
10 reviews
Dined on April 26, 2019
Overall 4Food 4Service 5Ambience 5

This is our go to place. When I arrived they did not have my OpenTable reservation. I sat in the bar area with my husband at our usual table. We ordered drinks and dinner. When my husband’s Hunter Chicken entree arrived we noticed that the chicken breast was a single breast when in the past it used to be a double breast.
The salmon on my plate was also half the size that it used to be, but the price remains the same. We’re going to look for another go to place to have dinner where the portions haven’t been cut in half.

PF
Toronto
3 reviews
Dined on April 17, 2019
Overall 1Food 2Service 1Ambience 2

Very poor service (it too forever to get any order) 4 out of 7 orders were not right! not attentive staff. Overall bad experience.

OT
Toronto
3 reviews
Dined on March 30, 2019
Overall 1Food 1Service 1Ambience 3

Salad portion is very very small!! A full order is smaller than a sample size at Costco. Ridiculously priced at 11.99. Will not come back again. Manager just said thanks and walked away when I told him that this is not worth the price for a full serving. If you had to put it into perspective, it was equivalent to two leaves chopped up.

d
Toronto
13 reviews
Dined on March 2, 2019
Overall 4Food 4Service 4Ambience 4

Fire and ice is still my favorite dessert there.

OT
Toronto
1 review
Dined on February 23, 2019
Overall 3Food 3Service 5Ambience 4

The salad was 18.99 it was very small and in my opinion worth 10.99
My husband had a budget with fries and it was 16.99 it looked amazing and definitely worth the money. My daughter had the kids steak and the meat was not tender at all and it usually is .

W
Toronto
9 reviews
Dined on January 4, 2019
Overall 3Food 3Service 4Ambience 4

It was okay, price was higher than a year ago, menu choices were a bit limited. Some dishes portion might be too small and not adequate for an adult's dinner. We really like our server and her personality during our last visit.

OT
Toronto
1 review
Dined on November 2, 2018
Overall 4Food 4Service 3Ambience 5

Good food. Quality ingredients. Plating was beautiful. Servers were harder to find. They were fast and effective, though

OT
Toronto
1 review
Dined on October 14, 2018
Overall 5Food 5Service 5Ambience 5

Food was great. Service was awesome!

A
Toronto
4 reviews
Dined on September 29, 2018
Overall 3Food 4Service 1Ambience 4

My friend ordered the signature 4 cheeses pasta, and she told the server she didn’t want Feta cheese. The server told her it is absolutely no problem, she can take out the Feta. But at last, a dish of Hunter Chicken came. We told the server this is not a right dish...but the server replied us “she swear she heard hunter chicken”. If my friend ordered hunter chicken, it is no point for taking out Feta Cheese!!
There was a promotion of ordering 4 kids meals would get the 5th one free, but the server charged us the 5th one. She made correction after.
She came to check us out quite frequently, but after we paid the bill, she disappeared. For the little gifts to kids, we have to ask the other girl.

BA
Toronto
5 reviews
Dined on September 13, 2018
Overall 3Food 5Service 1Ambience 5

Had the waitress been more attentive, this place could have easily been an overall 5*. I will definitely give it another try and have them redeem themselves.

OT
Toronto
2 reviews
Dined on September 9, 2018
Overall 5Food 5Service 5Ambience 5

Birthday 🎉🎉

DF
Toronto
12 reviews
Dined on August 22, 2018
Overall 2Food 2Service 2Ambience 2

The service was slow and the food was okay. Not sure if I’ll be going back though.

MP
1 review
Dined on August 14, 2018
Overall 2Food 4Service 1Ambience 4

Service was terrible. Arrived at noon. Drink orders were taken after quite some time. Had to ask for water. Once order was placed food didn't come until 1:40 pm. Forgot guacamole and had to request it and even that took too long as my meal was almost done. The restaurant patio was not busy and there were no apologies for the delays. Food was great and price is right.

DW
Toronto
6 reviews
Dined on August 11, 2018
Overall 1Food 2Service 1Ambience 1

To start, they didn't have our reservation through OpenTable in their system even though I received a confirmation email from OpenTable. The service was terrible. Extremely slow and once we got our dinner we never saw the waitress again. She did not come around to ask how everything was or if we wanted another beverage nor did she come around to clean our plates.
This might be understandable if the restaurant was incredibly busy and at full capacity but we were one of 4 tables that evening.
I had to walk around and look for the waitress so I can ask her for the bill. I don't think we will be going there again.

C
Detroit
1 review
Dined on July 27, 2018
Overall 4Food 4Service 3Ambience 1

My girlfriend and I went for a late dinner and drinks. Sara(h?) was very friendly and talkative but not as attentive as we had hoped. Salmon was okay not great but a poor value for the price. Chicken avocado tacos were excellent however. Bruschetta a great appetizer. Overall decent just overpriced for the quality.

o
Toronto
73 reviews
Dined on July 20, 2018
Overall 3Food 2Service 1Ambience 3

This was not our first visit, and we were reminded again that we continue to have the same experience at Turtle Jacks: the food is adequate, the prices are fine, but the problem is with the service. Service is friendly when you get there, but after your food is delivered it is very difficult to flag your server again. 35mins crawl by until you can order your bill from an alternate server. This is agony when you have a young child with you.

AC
Toronto
89 reviews
Dined on July 20, 2018
Overall 2Food 2Service 2Ambience 1

I mentioned we were going to have a business lunch and they decided to sit us right next to the Kitchen. Food was nothing but horrible. I order fish tacos and got chicken instead, absolutely dried and without flavor. My colleagues order a salmon burger and also were disappointed because the salmon was dry and underseasoned. Service was bad, not paying attention, leaving the food on the side of the table. Overall bad food, subpar service, horrible atmosphere

OT
Toronto
6 reviews
Dined on June 27, 2018
Overall 3Food 4Service 3Ambience 3

Celebrated my birthday there with my family. Waited 15 mins to order drinks. Service was slow and food took an hr or more to come out.. With a 5 and 6 yr old, that is too long to wait for our apps to arrive.

S
Toronto
5 reviews
Dined on June 17, 2018
Overall 5Food 5Service 5Ambience 5

The ambience is great. I enjoyed it very much. Food in general are good. If more choices on the menu will make it even better.

o
Toronto
73 reviews
Dined on December 28, 2017
Overall 3Food 4Service 3Ambience 3

Turtle Jack's was fine, but our server was distracted. Not too sure by what, as it was a mostly empty section, but the three table seated there were all waiting to be served.

LS
Toronto
6 reviews
Dined on December 9, 2017
Overall 4Food 4Service 4Ambience 4

Great place to hang out with friends. Kids meals in hearty portions.