TWG Tea Salon & Boutique

3.9
238 reviews
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CAN$31 to CAN$50
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Contemporary French / American
Top tags:
  • Afternoon Tea
  • Quiet Conversation
  • Special Occasion
TWG Tea Salon & Boutique, the finest luxury tea brand of the world, offers a full dining menu for breakfast, lunch and dinner as well as an elegant afternoon and high tea services, a vast collection of over 500 fine harvest teas and exclusive tea blends and an exquisite selection of TWG Tea designed tea ware and accessories for the modern tea table. At the forefront of Tea Gastronomy in Vancouver, TWG Tea integrates a myriad of signature teas into savoury and sweet recipes using unique flavours creating an unmistakable nuance that deliciously enhances each dish. Offered daily, with breakfast, brunch, lunch, afternoon and high tea, dinner specialties and dessert, as well as trendsetting tea infused beverages and cocktails, tea is woven into every aspect of the meal - an unmistakable nuance that deliciously enhances each dish.
What 238 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
Food
3.8
Service
4.2
Ambience
3.6
Value
Noise · Quiet
72% of people would recommend it to a friend
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G
Vancouver
3 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 4

The scones and apricot jelly are the best on the menu and are a must-try if you’re having bitter tea. The macarons are okay and should be ordered only if you really enjoy macarons. Otherwise, go for the non-macaron finger food and scones.

KP
Vancouver
1 review
Dined on August 14, 2019
Overall 2Food 4Service 2Ambience 4

As much as the food was delicious, they didn't have many of the items we had originally wanted to order. Service was nice and the place looks amazing though.

SC
1 review
Dined on August 11, 2019
Overall 1Food 3Service 1Ambience 1

They took so long for everything
Awful experience just not organized, too slow... nobody knew what they were doing

RB
1 review
Dined on August 10, 2019
Overall 2Food 2Service 1Ambience 4

poor service, long wait for food, did not have basic dessert that appeared on their menu.
were told it was a birthday but ignored it completely.
waste of time and money!

OT
Vancouver
2 reviews
Dined on August 10, 2019
Overall 2Food 1Service 3Ambience 4

Long story short - ordered the chocolate cake. The chocolate garnish had a strand of hair built in to the chocolate. I wouldn’t have known if I hadn’t break off the chocolate before eating it. Called the server to let them know, then they bring the manager to inspect, asked me if I wanted another cake or take it off the bill. I took the latter, but they never apologized for it. If I do ever go back I probably will never order anything with chocolate in/on it.

JH
Vancouver
1 review
Dined on August 9, 2019
Overall 2Food 5Service 1Ambience 5

Terrible service, no attention to customers. They just take your order don't ask how the food is or if you want anything else. Many items such as the orange juice and mocktails were unavailable...then why have them on your menu? Trump, Parq and Fairmont are much better choices for High Tea!

MH
1 review
Dined on August 9, 2019
Overall 3Food 4Service 3Ambience 2

Service was not as good as before, did not give me spoons and took forever to pay the bill (it wasn't busy). I ordered a signature tea set, and usually they tell you what each item is. They just dropped it and left. Didn't even give me a spoon for my pudding. Seems like a lot of employees are new..

CB
Vancouver
2 reviews
Dined on August 7, 2019
Overall 2Food 1Service 2Ambience 4

I went with friends for a traditional English tea - this was NOT even close.

OT
Vancouver
1 review
Dined on August 5, 2019
Overall 5Food 5Service 5Ambience 5

Nice food, lots for selections. It’s quite, nice place to have a brunch. Service is good, definitely will go again

OT
Vancouver
5 reviews
Dined on July 26, 2019
Overall 5Food 4Service 4Ambience 4

Great place to have tea even there are other places but I always go there and Manger is great with his service...

AK
Vancouver
1 review
Dined on July 21, 2019
Overall 4Food 5Service 3Ambience 5

Such a beautiful relaxing place for a Sunday afternoon. Only downside was service was slow at times, and I had to ask for assistance instead of the staff offering assistance with food suggestions or tea suggestions.

VF
Vancouver
1 review
Dined on July 12, 2019
Overall 2Food 2Service 2Ambience 4

First visit at TWG was disappointing. Felt rushed to order then at 1.5 hrs mark, we were rush to leave as the male server stated we have to wrap up due to another reservation. High tea was reserved for 2 pm and person came by at 3:25 pm stating we need to finish in 5 mins so they can accommodate for another party. There were 3 other empty tables. Signature set was fair, although tea selection was great. Not worth the travel to downtown for such service. Not to mention table cloth had a hole for an acclaimed high end tea salon. What a shame. Will not be returning anytime soon.

SF
Los Angeles
8 reviews
Dined on July 10, 2019
Overall 4Food 4Service 3Ambience 5

They changed the sablefish menu from the last time I ate there so that was a tad disappointing. Otherwise generally a quiet place to eat.

HC
Vancouver
1 review
Dined on July 6, 2019
Overall 1Food 3Service 1Ambience 3

Extremely disappointed with TWG service on my recent visit. The manager is extremity rude and we won’t go back this restaurant any more.

R
Mexico City
14 reviews
Dined on July 6, 2019
Overall 5Food 5Service 5Ambience 5

Amazing experience, the food was delicious, the scones out of this world. It’s a fancy, but cozy restaurant. The attention was excellent.

MM
Vancouver
5 reviews
Dined on July 4, 2019
Overall 3Food 5Service 2Ambience 4

It was nice. Quiet and nice servers. However at one point we had to remind the team that we have nut allergies. Overall good. Could have had more help with the menu and knowledge of staff.

OT
Vancouver
2 reviews
Dined on June 22, 2019
Overall 5Food 5Service 5Ambience 5

It is awesome!

L
Vancouver
2 reviews
Dined on June 18, 2019
Overall 5Food 5Service 5Ambience 5

TWG is the ONLY place in town I recommend for High Tea. The dishes are delicate and refined. I'm never disappointed. Try the Smokey Earl Grey tea if you've not before - like a good scotch ;)

ER
Italy
3 reviews
Dined on June 11, 2019
Overall 1Food 3Service 5Ambience 4

Satisfied by fascination. I do hope many diners will experience the food and many unique flavours of tea TWG can offer.

RF
Las Vegas
1 review
Dined on June 4, 2019
Overall 5Food 5Service 5Ambience 5

It was a nice lunch for me & my family, except the table behind me on the left side there was a young Orient lady talking so loud, I am just extremely embarrassing for Chinese ,bed mannered.

d
Seattle
9 reviews
Dined on May 25, 2019
Overall 5Food 5Service 5Ambience 5

Excellent service, amazing tea, wonderful ambience. It's pricey but you get amazing quality. Always a treat when I'm in town and special occasions.

SH
Vancouver
5 reviews
Dined on May 25, 2019
Overall 3Food 4Service 2Ambience 4

We were seated 10 minutes late. When we got our table it took another 15 mins for the server to take our order. Another 30 mins for the food to come. So basically we only had 35 mins to enjoy our food and conversation with my birthday friend. They should really be more accommodating in letting their guests enjoy they tea service. We were asked to leave right at our 90 mins time limit.

BK
Seattle
1 review
Dined on May 25, 2019
Overall 5Food 4Service 5Ambience 4

I order the chicken with green curry with earl grey infused. I also ordered a lychee mousse dessert afterwards. I can’t really taste the earl grey in the curry dish, but the dessert was phenomenal. And as always the service was great.

OT
Vancouver
3 reviews
Dined on May 19, 2019
Overall 5Food 5Service 5Ambience 5

The food and everything was fabulous except it is a little pricy with very little portions.

WW
1 review
Dined on May 15, 2019
Overall 2Food 2Service 3Ambience 5

There were holes on the table clothes, more than one hole on two tablecloths at the tables we were sitting at. And between the three of us they were missing a fork at the table setting. Food was mediocre, did not taste freshly made so not worth about 45 dollars a percent. Tea was good.

s
Vancouver
5 reviews
Dined on May 12, 2019
Overall 3Food 4Service 1Ambience 4

Everything was great. Server was very green. Screwed up our order but did not rectify the order or apologize.

OT
Vancouver
3 reviews
Dined on May 11, 2019
Overall 5Food 5Service 5Ambience 4

Wonderful and delicious!

Took my mom out the day before Mother’s Day, and this was a lovely spot. The tea selection is phenomenal, and when we didn’t know which tea to order our server helped us narrow it down and my mom and I loved our teas. I’d never tasted an earl grey that good.


The food was phenomenal. There was a great combination of savory and sweet. I honestly couldn’t decide which piece I liked best.

:)

E
Vancouver
4 reviews
Dined on May 7, 2019
Overall 5Food 5Service 5Ambience 5

Tea is really nice. They offer too many choices so i spend literally 20 mins deciding which one I should pick. Shen Nong tea braised beef is also delicious

MM
Vancouver
5 reviews
Dined on May 4, 2019
Overall 3Food 5Service 5Ambience 5

Food and service was amazing, the recommendations on tea were great as well.
Great ambiance and the selection was superb.

JI
Vancouver
1 review
Dined on May 3, 2019
Overall 5Food 4Service 5Ambience 5

I love the music in TWG.

OT
Tasmania
1 review
Dined on April 28, 2019
Overall 1Food 1Service 1Ambience 4

I ordered the west coast high tea. The food was medicore at best. The salmon moose tart was fishy, the lobster ravioli was bland, the desserts are better but nothing special. Service was terrible. We asked for tea recommendation and the waiter choose a tea that we need to pay extra money for it without letting me know ahead of time. I ended up paying over $120 for two high tea order. I could have a nice lunch in downtown vancouver for that price. Definitely not worth the money.

T
Vancouver
4 reviews
Dined on April 27, 2019
Overall 2Food 2Service 2Ambience 3

They didn't have any bubbly so couldn't make a mimosa or similar. The savoury elements of the platter were very strongly seasoned with garlic/shallots/onion.
The scones were the best part.

OT
Tahoe
2 reviews
Dined on April 13, 2019
Overall 5Food 5Service 5Ambience 5

Great place for high tea

TG
1 review
Dined on April 13, 2019
Overall 5Food 5Service 5Ambience 5

Friendly people. good location. Fresh cream on scones. Tea is amazing.

KK
1 review
Dined on April 13, 2019
Overall 5Food 5Service 5Ambience 5

Amazing Service
Amazing food
Love all the selections of tea

N
Vancouver
2 reviews
Dined on March 23, 2019
Overall 4Food 5Service 4Ambience 5

Very nice menu and tea selection, beautiful decor, attentive staff. My only qualm is that upon arrival is was NOT made clear that the tea mocktails were unavailable, and I had my hopes up to try one before ordering and a waiter told me they were actually unavailable. This should be made clear BEFORE a customer orders.

OT
Vancouver
5 reviews
Dined on March 22, 2019
Overall 3Food 4Service 3Ambience 4

Great service and good

AL
Vancouver
1 review
Dined on March 22, 2019
Overall 5Food 5Service 5Ambience 5

My friend and I had high tea here and we had a great time.
She got the chic and I got the signature. Everything was delicious.

OT
Vancouver
5 reviews
Dined on March 19, 2019
Overall 4Food 4Service 5Ambience 3

Great and always best

HK
Seattle
1 review
Dined on March 13, 2019
Overall 3Food 2Service 2Ambience 4

There are just better tea places. I was really looking forward to trying this place out because a coworker recommended it. And.....it just wasn't good and I left being pretty frustrated. The food that you get as a tea set was not good and tasted like bad seafood. But on the other hand, my husband had the salmon w/ edamame and really enjoyed it. The desserts and tea were tasty. The room was cute and quaint and I enjoyed being in the atmosphere, but the service really killed it for me. I received my food relatively quickly, but it took over an hour for my husband to receive his. They forgot to place the order or something, I'm not sure what happened. But they only offered a $3 macaroon to make up for the 1 hr delay, not much for an equal trade. The service staff looked really bored and would just wander around the place so I'm not sure why it took so long to receive the food. They then took forever to come by for us to pay and leave. Which just adds to the frustration since they were just aimlessly wandering around.

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