TWG Tea honours and celebrates the unconditional love of mothers all over the world with a series of exquisite tea-infused Mother's Day Afternoon Tea Menus .
Sunday, May 13, 2018
Celebrate Easter with friends and family at TWG Tea with an exclusive Brunch Afternoon Tea and Children's Afternoon Tea menu.
Sunday, April 1, 2018
You don't ask if a customer wants bread for a Foie gras (which is part of the overpriced salad), - you bring the bread even if nobody is going to eat it. You don't say that you have to order 2 pots of tea (one per person) if your customers are ordering lunch (not only a tea). You don't take an order for macaroons and then bring different kind saying that you don't have the ones that were ordered . You have to know what is available at the time of the order, and if it is so happened that the macaroons were suddenly unavailable , you apologize and bring the other one for free or at least ask wich one your customer wants as opposed to bringing your own choice and charging for it.
I love foie gras, but I would not order it again at TWG. Very soapy tast....
My husband loved the Lunar New Year tea set but I liked the sweets part of the tea set. Will definitely go back and try just the traditional and everyday tea set.
Served well, never disappointed. Great staff, wanting to make it a positive memorable occasion.
Our server, Lucas, was very knowledgeable about the different teas and also provided us with great customer service. Please pass my thanks to him.
I can’t begin to explain how disappointing our experience was today at TWG. There were 4 of us there to celebrate two birthdays. The restaurant itself was not crowded. It took an hour to get our food. We all ordered the same high tea which included ONE cooked item. The rest were dessert items that would have been already prepared! Every time we attempted to make eye contact with a server it was next to impossible. Our tea pots were NEVER
I cannot praise this lovely Tea Salon enough. We arrived at 3:30 in the afternoon and were glad we had reservations . The salon is beautiful with beautiful dishes and food. The food and tea were certainly delicious. However, the staff are the real standouts at this establishment. They are all obviously passionate about tea and hoping to inspire that same passion in their diners. We’re curious people, so we asked many questions. They seemed thrilled to answer our questions and give us as much information as we wanted. I can only imagine how many questions they receive every day; however, they treated us like the very first customers who ever needed to be “schooled” in tea. I highly recommend TWG Tea Salon if you are looking for a casual but lovely tea experience.
Loved this place and their service !
Server was rude and got our orders wrong a few times. Tried to clear our plates before we were done; and did not provide us with the right cutlery.
She rushed us for the Payment as well and interrupted our meal multiple times.
Will not recommend.
Elegant surroundings offer an extensive tea list and friendly, knowledgeable staff are able to assist in making good choices. This place is a real gem and well worth a visit when you are looking for that place to make you feel special. I enjoyed the chic afternoon tea with exquisite
flavours on my plate and in my cup, a feast for the senses with beautiful classical music playing softly in the background.I would highly recomend a visit.
Amazing service !
It was a very nice experience. I'm amazed with how many tea and the quality that they offer. The lobster bisque is outstanding and very good value. I would go there again just for that.
Good ambience. Although there was a wide variety of tea on the tea menu, when you order, most of them are out of stock. There were over 15 types of Earl Grey listed on the tea menu, but only one was available for ordering . Same for Darjeeling. Quite a disappointment.
Everything about our visit to TWG was fabulous. From the selection of teas to the delicious food to the truly amazing service, our entire experience was perfect in every way. The “icing on the cake” was how Brady, our server, and Tom, the owner, went above and beyond to make the event even more special. We highly recommend to anyone looking for an unforgettable experience in the city.
Great staff. They know their teas and take pride in the concept. Many different dining options, all well thought out and explained. Plenty of fare for those not in love with the idea of a "tea", but the Chic tea option was very enjoyable.
Staff seemed overwhelmed by holiday crowd. But would definitely go back. Great place for tea connoisseurs
This was fun for all of us even the 2 young grand girls. Will come back again.
TWG has excellent service. Our server has great knowledge with all the tea and manual. It's a bit on the expensive side but given it's environment and service, it's totally worth it. Worth going back for special occasions in the future.
Beautiful set up in the store and the canapés are always amazing. However, I'm surprised that scone is not included in the tea set. A lot of teas was out of stock at our visit which was disappointing. But we greatly appreciate that we were not rushed though the place got busy. Most other tea places set a sitting time during busy hours.
Great service as always. Amazing food and large portion. Worth the price. I recall they didn't use to charge for a second pot of tea but now they will even with the full tea set menu.
Fantastic romantic lunch and tea. Great place to go for a special event, anniversary, or intimate occasion with a special someone.
Made a reservation days in advance but was taken to an empty seating area in the back. When I asked to be moved to the front I was accommodated but was told the tables up front were reserved for another party. Those tables remained empty while we dined. Didn’t receive check in a timely manner and had to get up and ask that it be brought to the table. Food is delicious, presentation is beautiful.
We ordered the tea sets as they had been recommended per other reviews. Truly, though while they tasted alright and were exceptionally displayed (gorgeous presentation), some of the seafood items were too "fishy" for me and I guess I prefer the typical high tea which might include scones at least. I do appreciate the uniqueness, but it wasn't enough to satisfy my 16 year old for the $48 dollars. The location is beautiful, but if compared to the more traditional Empress Hotel type high tea, we found it wanting. If one is looking for a more unique type tea set, this is a good place to try.
Forcing to leave
I love twg tea, but this location had extremely slow, disorganized service. Will not be returning to the tea salon.
We were interested in their Christmas Tea Set. Very creative and festive. With a playful twist. We enjoyed the sweets. The savouries were quite rich. Which were plenty. The tea was X-mas in a cup. Once again we had great service from Conrad. Hoping I have the name right.
Food and tea were excellent. Service not so great. Was never given a menu to start with. After 10 mins of waiting, one of the waiter came and asked to see if we have any questions and realized then that we did not get the menu.
Always our favourite place for afternoon tea. Love this place
Great ambiance; Festive afternoon tea menu was good. Very extensive tea list (a bit overwhelming) and it's hard to choose the tea just be looking at the list. Wish there was a better way to pick than reading the tea menu and taking the server's advice. The retail area of the tea room only has select ones out for sniffing and checking out, but the server told me not all of the teas in the show room area were available for the tea room. Not sure why that would be.
We expected a lovely afternoon high tea here with a long-time friend whom we hadn't seem for a couple of years -- but it didn't happen. First of all, except for S. African Rooibos, there are no herbal teas on the menu. None. Not being able to drink caffienated drinks, 2 of us had water. 2 of the 3 little tea sandwiches were dry (chicken, smoked salmon) though the egg was tasty. The scones were on the dry side. Scones served with whipped cream, not thick creame, though the jelly was good. All the pastries were suffused with caffeine in one way or another and that detracted from their light, delicate flavor. Very pricey for the quality one does not yet. The setting is lovely, but we would never return nor recommend.
Such a lovely experience! We had the high tea, and it was delicious. There are also really interesting books on tea, so it was fun to read and learn more. You really are with tea experts here.
We had a great time. The only negative thing is they do not have all the teas mentioned on the menu. So you could not sample the tea. The frustrating part was you could purchase the teas in the boutique. But they were not available on the menu. Its makes purchasing teas from the boutique quite difficult. Its not the servers fault. Otherwise the service was amazing. He was quite attentive to our different tastes and he had stellar recommendations and quick to recommend alternative choices. It was nice to see someone who enjoyed their job. He also gave us samples of the tea infused ice cream which was an unexpected surprise. It was a fun day.
Our server - Angie was AMAZING!! We went too early for high tea, but they accommodated us anyways. All our food and tea was spectacular! Couldn't have been happier.
It’s my first visit there. The waiter was very friendly and introduced every set menu patiently. Love the place. Will come again.
The ambiance was beautiful and you feel like you’ve walked into a European cafe. However the food options were limited and many items on the menu were not available. Our server didn’t notify us that breakfast is only served until 11:30, and Came to take our order at 11:35...
Once we finally got our food, no one was blown away by the taste. We left feeling hungry and disappointed
The service was great, and as a lone diner I felt completely comfortable and had a great meal.
I was there for my birthday! We made reservations but we arrived a bit early because the high tea food and beverage meal was so vast so many items to choose from. We chose different separate set tea tasting menus. It's great because you can High Tea by yourself, most tea rooms require two people. Our server was pleasent. Very knowledgable about the tea menu and had great recommendations. She was quite patient and unatrusive . we never felt rushed we were there for 3hours trying different teas , macaroons and crepes. It's super fun!
Lovely spot for a date! Desserts are fantastic. There are so many dishes on the menu that I still want to try. Also, dish assembling is especially aesthetic. Instagram worthy :p
TWG never disappointed me! In addition to their abundant tea choices, their food is comparable to those of restaurants in 5-star hotels. After visiting here many many times, I just found that they can cook everything. You can always find new stuffs in their seasonal menu.My friends and I visited here on oct 1st for their limited mooncake. The mooncake set was a liitle expensive; about 56 per person, but only one mooncake was offered per two sets ordered. So we ordered two mooncake sets and ordered two extra mooncakes for 25 each. (Amazing that they had Okonomiyaki in this set......)Also, since it was the first day in october, we had the chance to try their october special set. In that menu they offered duck breast as the main course. I never knew that duck breast could be so delicious when it was cooked like steak! Duck breast had become my alternative choice for steaks after then.
Great selection of tea and had lots of help by our server to pick one. Felt rushed when our server asked us about our dessert selection when one more person was finishing her savoury dish, but she was still very polite and friendly it did not bother us. Was not impressed by their wagyu, but the tempura zucchini flower was delicious
Relaxing tea with excellent products and services. The tea is very high-end and robust, and the food selection is unique, including use of tea in the recipe. Will definitely return again.