TWG Tea Salon & Boutique

4.3
291 reviews
CAN$51 and over
Contemporary French / American

Top tags:

Afternoon Tea
TWG Tea Salon & Boutique, the finest luxury tea brand of the world, offers a full dining menu for breakfast, lunch and dinner as well as an elegant afternoon and high tea services, a vast collection of over 500 fine harvest teas and exclusive tea blends and an exquisite selection of TWG Tea designed tea ware and accessories for the modern tea table. At the forefront of Tea Gastronomy in Vancouver, TWG Tea integrates a myriad of signature teas into savoury and sweet recipes using unique flavours creating an unmistakable nuance that deliciously enhances each dish. (Please note that this period we have Tea Set only and minimum order one tea set per person)
What 291 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
Food
4.5
Service
4.3
Ambience
3.9
Value
Noise · Moderate
86% of people would recommend it to a friend
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EB
EsteraB
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

The perfect place to feel pampered! Everything at TWG is absolutely exquisite!

OT
OpenTable Diner
Vancouver
1 review
Dined on January 8, 2021
Overall5Food5Service5Ambience5

I booked a table at TWG for my birthday and I was extremely impressed with the impeccable service. Our server, Nicholas, made our dining experience special. He provided recommendations for our teas and allowed us to smell several options before selecting what we would like. He allowed for us to make substitutions and additions to our meals without charge. He also brought us free macarons and a dessert for my birthday! I will be back!!

OT
OpenTable Diner
Vancouver
1 review
Dined on January 4, 2021
Overall5Food5Service5Ambience5

I took my mom here for her birthday and all of the staff was amazing and very kind. They even gave her a little surprise birthday cake! :)

Will definitely return to try our their other afternoon tea sets.

The food, service and ambience were all top notch!

LC
LynC
1 review
Dined on January 2, 2021
Overall5Food5Service5Ambience5

Excellent service from all the workers who worked that day. January 2 2pm. Ambience is really classy and the food and tea was excellent

LP
LPY1812
Vancouver
2 reviews
Dined on December 31, 2020
Overall5Food5Service5Ambience5

Stay there too short but it was not their fault due to it was new year eve. Sure want to go there again

PT
PaulT
Vancouver
1 review
Dined on December 24, 2020
Overall4Food4Service4Ambience4

Over All the service is great, with nice music background. We have 2 different afternoon tea set, we think over all value is worth it.

RT
RizaT
1 review
Dined on December 20, 2020
Overall5Food5Service5Ambience5

It’s a great place for tea, nice ambience , good value for your money and excellent service.

OT
OpenTable Diner
Vancouver
1 review
Dined on November 30, 2020
Overall5Food5Service5Ambience5

It was nice they were really kind and tea and food was great.

MH
MiladH
Vancouver
1 review
Dined on November 13, 2020
Overall2Food1Service4Ambience3

Do not recommend, they force each person to pay about 60 dollar, for not fresh food and small bites provided. Service and tea quality are good.

S
Scott
Vancouver
1 review
Dined on November 13, 2020
Overall5Food5Service5Ambience5

A fantastic time away from our kids. A wonderful change of pace. No rush, relaxing time.

M
Mari
1 review
Dined on October 24, 2020
Overall4Food2Service4Ambience4

Service was great, friendly, and very good tea recommendations. We went around 3, the sandwiches were probably made in the morning so the sides were a bit hard and dry already. But the pastries were excellent.

V
Vive
Vancouver
1 review
Dined on October 10, 2020
Overall5Food5Service5Ambience5

Loved the intimate atmosphere, the customer service was exceptional and the tea service exquisite. Will go back soon.

OT
OpenTable Diner
Vancouver
2 reviews
Dined on October 9, 2020
Overall5Food5Service5Ambience5

Good as always. ❤️

ZS
ZahraS
Toronto
1 review
Dined on October 5, 2020
Overall5Food4Service5Ambience5

We were the only two in the restaurant that evening. Lucas and Shiraz were our waiters and were so lovely.

NS
NorthShoreFoodie
Vancouver
8 reviews
Dined on September 26, 2020
Overall5Food5Service5Ambience5

Delicious high tea with exceptional food and recipes. Great ambience, very ornate.

TC
TariqC
1 review
Dined on September 26, 2020
Overall5Food4Service5Ambience4

Great place for tea. A huge selection and great service

OT
OpenTable Diner
Vancouver
3 reviews
Dined on September 21, 2020
Overall5Food5Service5Ambience5

Favorite choice always.

Report
R
vipRyan
2 reviews
Dined on September 10, 2020
Overall5Food5Service5Ambience5

Excellent tea selection. Dining area is very pleasant and well presented.

Y
vipYaya
Hong Kong
3 reviews
Dined on August 19, 2020
Overall3Food4Service2Ambience3

It is disappointed that they arranged a table at a narrow alley which facing the area storing for tea set stands. I made the reservation 2 weeks before, assume they can have a good arrangement.

CB
CharleyB
1 review
Dined on July 18, 2020
Overall5Food5Service5Ambience3

We had a lovely birthday tea! Great service and very good food.

OT
OpenTable Diner
Vancouver
4 reviews
Dined on July 7, 2020
Overall5Food4Service5Ambience5

Servers were attentive and it was overall a lovely experience

EY
EvelynY
1 review
Dined on July 5, 2020
Overall4Food4Service5Ambience4

High tea was good but Unfortunately not running full menu:(

F
vipFoodstar
New York Area
16 reviews
Dined on June 27, 2020
Overall1Food1Service3Ambience4

This place does not hold up to the TWG reputation. Every item was bland, ambience is nice but I will never go back. Deeply disappointed as I’ve visited their Hong Kong, Singapore, London locations. This was terrible.

OT
vipOpenTable Diner
Vancouver
8 reviews
Dined on June 19, 2020
Overall1Food1Service2Ambience1

I wouldn't go back again. The afternoon tea was not good at all. Quite disappointed

SN
SuwaneeN
1 review
Dined on March 15, 2020
Overall3Food3Service4Ambience3

Food not good that I am expected. Very pricey. Atmosphere and service are good!

AL
AmyL
Vancouver
2 reviews
Dined on March 7, 2020
Overall2Food3Service3Ambience3

TWG was disappointing. The server was nice and there seemed to be a lot of staff, however it didn’t feel like we were looked after. I asked about Signature Tea set and was told I had to order the Spring Time menu. The menu was fine - but not what we were expecting. The pot of tea was nice flavour. It is still not clear to me if the tea should have been included in the ‘Tea Set’ or if we were meant to choose our own. If I was meant to have the set tea option it wasn’t explained at all - a theme for the entire experience. One of our ordered items was forgotten about, but was on our bill. I am glad I reviewed it. Upon the review I realized that we had been charged for two separate pots of tea on top of the set menu that seems to have tea listed. Very confusing service all together. The menu and offering was not explained well and mediocre for the cost.

I feel like I am complaining about cost, but what I am disappointed about was the value of the experience for what I paid (a birthday treat for my mother). It felt very low quality and a place that attracts tourists and not locals. I have had better experiences for high tea elsewhere and I would not visit TWG again.

TM
ThaliaM
Vancouver
3 reviews
Dined on February 14, 2020
Overall3Food3Service4Ambience3

It was ok. Nothing exceptional but ok. Food was good but I think the menu has been similar without significant change for a few years.

l
luvgoodfood
Vancouver
6 reviews
Dined on February 4, 2020
Overall5Food5Service5Ambience5

We had a wonderful lunch - I had the Salad Nicoise, and my husband had the Lobster/prawn Clubhouse. Both were outstanding! Given the extensive selection of tea, we had to have help with our choices. Our server seemed familiar with each and every tea available (very impressive given the variety!) and helped us choose the perfect accompaniment for our lunch! We shared the Tiramisu for dessert..........To Die For! We will definitely be back!

J
vipJennifer
Vancouver
22 reviews
Dined on January 4, 2020
Overall5Food5Service5Ambience5

I went here with my friend & everyone that worked there was so kind and checked up on us even when we were just waiting for a table to be cleared for us. The food was delicious and I was recommended a tea after telling the server what kinds of tea I usually drink & I loved the recommendation! After tax, it was a bit over $50 per person for our tea time but I think that is very fairly priced compared to some other places. Can’t wait to go again

N
Nameul
Vancouver
1 review
Dined on January 3, 2020
Overall4Food3Service5Ambience5

such a relaxing setting to come in and enjoy a chat with friends while enjoying some tea.

LV
vipLocalVisitor
Vancouver
18 reviews
Dined on December 31, 2019
Overall2Food3Service2Ambience3

The atmosphere was ok and the the selection of food is wide. However, the service is very lacking considering this is a place for High tea. Food portion was small, which was expected, but when paired with slow, unattentive service it simply doesn't live up to the TWG name. Quality of food is fine, but considering the price its underwhelming.

H
Hany
Raleigh
1 review
Dined on December 27, 2019
Overall1Food3Service1Ambience3

Bad service and hospitality

L
Lynn
1 review
Dined on December 27, 2019
Overall5Food5Service5Ambience5

This was the greatest experience I have ever had at a restaurant in vancouver. The ambiance was outstanding. It felt like I was in a movie. The tea had vast flavours and was enjoyed by all my group members accompanying me. The service was great. Each server had a smile on their face, and clearly enjoyed explaining each tea’s flavour; as well as other menu items. I was so pleased with my experience I had to ask our servers name. Her name is sakura, and I highly recommend asking for her as a server. The price is high but is well worth the cost. I recommend taking your family here for a special occasion. The experience will be a lasting memory

OT
vipOpenTable Diner
Montreal
4 reviews
Dined on December 24, 2019
Overall1Food1Service1Ambience1

Very disappointed they have a minimum order of one set per person now. They turn away customers who doesn’t want to order say 3 sets for 3 people.

F
Flavorist
Vancouver
10 reviews
Dined on December 17, 2019
Overall3Food1Service1Ambience4

The value is way below what you get at other tea salons - we had the Chic tea service and the sandwiches were so tiny and not that great. Then there were 2 scones (tiny) with butter and jam. There were no desserts included. We were so disappointed in the experience. Service was non existent - they took our order and delivered it and never came back to see if we liked it or wanted more hot water etc.

HL
HLOWE
1 review
Dined on December 17, 2019
Overall1Food1Service1Ambience2

Came here for lunch entree and was told that purchasing a $12 cup of tea was mandatory-- although I was ordering a $26 salad. I didn't want tea with my meal; was then told I had to purchase a mocktail or sparkling water-- but they were sold out of both! The chicken salad was disappointing- hugely overpriced for a bit of wilted romaine and strangely presented chicken. After waiting had to ask for bill. There are too many other great options for downtown dining, won't be back.

L
Lovesfood
Vancouver
6 reviews
Dined on December 1, 2019
Overall3Food3Service3Ambience5

The staff is not educated on the menu and preparation of food

PW
vipPkWashere
Baltimore
23 reviews
Dined on November 15, 2019
Overall5Food5Service5Ambience4

They offer a variety of tea menus with all of their sandwiches infused with their teas. The sandwiches included foie gras, lobster and chicken in what looks like a mini ice cream cone. They were all very good. They also have over 100 varieties of tea.

DF
DianneF
1 review
Dined on October 28, 2019
Overall5Food4Service4Ambience5

Lovely experience. Scones outstanding. Food in general very tasty and well presented. Great atmosphere and wonderful elegance

ER
ERNESTW
Vancouver
6 reviews
Dined on October 3, 2019
Overall5Food5Service5Ambience5

Excellent service and the female server always attended to our need. We will definelty revisit that restaurant again in the future .

FAQs

TWG Tea Salon & Boutique is rated 4.3 stars by 291 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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