TWG Tea Salon & Boutique

4.2
203 reviews
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CAN$31 to CAN$50
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Contemporary French / American
Top tags:
  • Afternoon Tea
  • Romance
  • Special Occasion
TWG Tea Salon & Boutique, the finest luxury tea brand of the world, offers a full dining menu for breakfast, lunch and dinner as well as an elegant afternoon and high tea services, a vast collection of over 500 fine harvest teas and exclusive tea blends and an exquisite selection of TWG Tea designed tea ware and accessories for the modern tea table. At the forefront of Tea Gastronomy in Vancouver, TWG Tea integrates a myriad of signature teas into savoury and sweet recipes using unique flavours creating an unmistakable nuance that deliciously enhances each dish. Offered daily, with breakfast, brunch, lunch, afternoon and high tea, dinner specialties and dessert, as well as trendsetting tea infused beverages and cocktails, tea is woven into every aspect of the meal - an unmistakable nuance that deliciously enhances each dish.
What 203 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.2
Service
4.3
Ambience
3.7
Value
Noise · Quiet
74% of people would recommend it to a friend
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N
Vancouver
2 reviews
Dined 2 days ago
Overall 4Food 5Service 4Ambience 5

Very nice menu and tea selection, beautiful decor, attentive staff. My only qualm is that upon arrival is was NOT made clear that the tea mocktails were unavailable, and I had my hopes up to try one before ordering and a waiter told me they were actually unavailable. This should be made clear BEFORE a customer orders.

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OT
Vancouver
4 reviews
Dined 3 days ago
Overall 3Food 4Service 3Ambience 4

Great service and good

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AL
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

My friend and I had high tea here and we had a great time.
She got the chic and I got the signature. Everything was delicious.

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OT
Vancouver
4 reviews
Dined 6 days ago
Overall 4Food 4Service 5Ambience 3

Great and always best

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HK
Seattle
1 review
Dined on March 13, 2019
Overall 3Food 2Service 2Ambience 4

There are just better tea places. I was really looking forward to trying this place out because a coworker recommended it. And.....it just wasn't good and I left being pretty frustrated. The food that you get as a tea set was not good and tasted like bad seafood. But on the other hand, my husband had the salmon w/ edamame and really enjoyed it. The desserts and tea were tasty. The room was cute and quaint and I enjoyed being in the atmosphere, but the service really killed it for me. I received my food relatively quickly, but it took over an hour for my husband to receive his. They forgot to place the order or something, I'm not sure what happened. But they only offered a $3 macaroon to make up for the 1 hr delay, not much for an equal trade. The service staff looked really bored and would just wander around the place so I'm not sure why it took so long to receive the food. They then took forever to come by for us to pay and leave. Which just adds to the frustration since they were just aimlessly wandering around.

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c
1 review
Dined on March 10, 2019
Overall 1Food 2Service 1Ambience 3

The service was extremely poor…only a few people dining at that time but waiters were standing there chatting and left us waited for half an hour to get a menu,then another hour to serve the tea set(after our order was first served to the wrong table). Don't go there.

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E
Vancouver
28 reviews
Dined on March 8, 2019
Overall 4Food 4Service 4Ambience 3

Had a good time with my friends, space is a little bit too small, nice staff and good service.

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SK
Vancouver
2 reviews
Dined on February 24, 2019
Overall 3Food 3Service 3Ambience 3

Where we were seated was off in the rear area near a doorway by a walkway to the back of restaurant, so not much ambience. The food was tasty but with no scones we felt a bit hungry after the $48 tea service. Our server was told that my daughter had allergies to peanuts and pistachios but they gave her a cookie with pistachio on it. When we asked the server again, she asked the chef and was told there was no pistachio on the cookie. My daughter had already taken a bite from the cookie when server came back and informed us that there was actually pistachio on the cookie after all.
The tea was good quality but there was no one way you could ask for more hot water for the tea because the tea leaves were thrown out, so there was only 1 pot of tea each.

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j
Seattle
5 reviews
Dined on February 24, 2019
Overall 1Food 1Service 1Ambience 3

I really want to like this tea place in Vancouver as it was raved by my friends how good it was with their restaurants abroad. Right when we got in, we were seated on a table with blemished on their white linen. Not sure if the linen was even clean. Some order that gave us an impression that they don't make their food fresh and was done pre-cooked and then just heated up. Ordered earl grey ice cream, waited 20min for it, only to be served with chocolate ice cream. The place wasn't even full. Servers need to be more attentive. We went to Laduree instead and had a great time.

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B
Vancouver
3 reviews
Dined on February 18, 2019
Overall 4Food 4Service 4Ambience 4

Not sure if they changed chefs but the food tasted much better compared to when they first opened. Scones are delicious, crisp on outside and soft inside. Would definitely go again. The asian server guy with glasses was very attentive.

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OT
1 review
Dined on February 16, 2019
Overall 5Food 5Service 5Ambience 5

A very good place to go with friends, just not satisfy with the waiting time, it takes so long for waiters coming to our table, other services are really good there. I like the guy(looks like manager) introduce different tea to me, this helps me a lot in choosing tea.

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EC
Vancouver
4 reviews
Dined on February 10, 2019
Overall 5Food 4Service 5Ambience 5

This is the fourth time we enjoyed afternoon high tea here. The seasonal menu always brings us surprises. The service quality and professions in tea selection/recommendation is one of the best in town! We will definitely come back again!!

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ST
1 review
Dined on February 9, 2019
Overall 4Food 5Service 5Ambience 5

Service and atmosphere were excellent. Food and tea were delicious. My friend and I really enjoyed everything. I would like to try other menu. If I was able to check my coat, there's nothing to complain.

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OT
1 review
Dined on January 27, 2019
Overall 5Food 5Service 5Ambience 5

It’s where my girlfriends and I meet for tea, deserts and gossip among ourselves. Service was excellent and the environment was great.

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OT
1 review
Dined on January 7, 2019
Overall 5Food 5Service 5Ambience 4

Beautiful space to spend your morning! I was amazed by the wide selection of teas from all around the world. Great and knowledgable service.

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j
Vancouver
1 review
Dined on January 6, 2019
Overall 3Food 2Service 5Ambience 3

I have been to TWG a lot of time but honestly, the tastes of their afternoon tea sets are getting worse. The sets are pretty pricy as well, I don't think it worths the money. Their scones are the only thing that I will come back for, nothing else.

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CW
Vancouver
1 review
Dined on January 6, 2019
Overall 5Food 5Service 4Ambience 4

Great place to go for a special occasion or if you just love really good tea. Macaroons are awesome.

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T
Vancouver
1 review
Dined on December 28, 2018
Overall 3Food 2Service 4Ambience 3

Finger sandwich really can be finished with one bite (1 dollar size), and taste normally, not worth the money. But their dessert is not bad, I like their Tiramisu.

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N
Vancouver
15 reviews
Dined on December 26, 2018
Overall 5Food 5Service 5Ambience 5

This is a unique High Tea Experience. 800 types of tea, you really don't know where to start! The head waiter seems very knowledgeable. Every item on their menu (well almost) has one of their many tea as an ingredient.

Price is a little high but it's a worthy splurge for once in a blue mooon.

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TC
Vancouver
3 reviews
Dined on December 21, 2018
Overall 4Food 4Service 4Ambience 4

Beautiful festive decorated restaurant me delicious food with nice presentation

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CH
Vancouver
1 review
Dined on December 20, 2018
Overall 2Food 2Service 1Ambience 2

I bring my daughter here every Christmas for afternoon tea. This time the service was poor and the food not memorable or good. We did not enjoy it at all. I asked after and found out that the owner had changed. Will not come here again for afternoon tea. Will find an alternative.

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JY
1 review
Dined on December 15, 2018
Overall 3Food 4Service 2Ambience 4

The tea was very good and place luxurious but the service needs a big improvement!
I felt that the service was inconsistent. We were a group of 4 Asian women. The table beside me were 2 Caucasian ladies. The server kept coming to their table to ask " Is everything good?", while we did not get asked.
The waitress even rudely told us, " You know we have a minimum spend for large group."
Also there were so many things in the menu not available!

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MB
1 review
Dined on December 8, 2018
Overall 5Food 5Service 5Ambience 5

Angie in particular is extremely knowledgeable about all the teas they carry. She remembers me each time I am in, even thought it is only a few times a year. In addition, she remembers what tea I have purchased in the past, my tastes and recommends the most delicious and seasonal teas. She is a huge reason as to why I keep coming back and is a real jewel in the entire experience!

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RE
1 review
Dined on December 2, 2018
Overall 4Food 4Service 4Ambience 4

Great selection of tea. Good for quiet conversation. Good for a relaxing afternoon or evening.

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TY
Vancouver
3 reviews
Dined on December 1, 2018
Overall 5Food 4Service 4Ambience 5

Good service and good decor. We enjoyed our tea time. It was relaxing and quiet. Good selection of teas.

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OT
Vancouver
12 reviews
Dined on November 29, 2018
Overall 5Food 4Service 5Ambience 5

A welcomded break from the noisey restaurants around town. Good food and a attention to detail on the service made for a wonderful evening.

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OT
Vancouver
1 review
Dined on November 20, 2018
Overall 2Food 3Service 2Ambience 3

Our waitress is very young and I told her we are here the first time, she did it explain much and just wait for us to look at the menu. Even when she bring the tea set, no explanation at all. I saw other waitress explaining to their guests, I think she need to be trained. I have been to a number of places for high tea, this one is the least impressive. I mentioned when I book that it is for my sister birthday and no one said anything. Very disappointed.

The table next to us, the group of lady are pretty loud.

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c
Toronto
1 review
Dined on November 18, 2018
Overall 3Food 4Service 4Ambience 4

There are 3 things I’d like to mention that is different than the TWG in Hong Kong.
1. There was no background music
2. We didn’t get to choose the flavour of macaroon and it wasn’t explain to us which one we were offered
3. The scones were served at the beginning of our tea set and not heated up and served when we were ready to eat after the tea sandwiches

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OT
1 review
Dined on November 17, 2018
Overall 1Food 4Service 1Ambience 4

Poor service, non attentive server, disappointing

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RG
1 review
Dined on November 15, 2018
Overall 3Food 3Service 4Ambience 3

We went at TWG to celebrate an anniversary. It was at diner time. We took a savory crepe for starter, it was unfortunately dry and not a lot of filling inside. Main dishes were very good however, we found the top of the tomato inside the burger which is usually the part that you cut and throw away in "fine dining" or even at home. I made sure to leave it on the plate to be noticed.
Concerning the desserts, the chocolate lava was very rich, warm and tasty. The lemon meringue, in the other hand, tasted old, it was dry. (maybe not fresh?)
I asked a scoop of vanilla ice cream that had also a very particular taste. But everyone has different taste. Having said that, our server was sweet and professional and made our experience better.
I will still give it a try for an afternoon tea.

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BN
Atlanta
3 reviews
Dined on November 12, 2018
Overall 5Food 5Service 5Ambience 5

Wonderful tea and scones!

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D
Vancouver
4 reviews
Dined on November 9, 2018
Overall 2Food 4Service 1Ambience 3

Brunch and tea were excellent, but service was very slow. Given how few people were being served, there were very long waits between visits. Enjoyed the vast tea menu and information book.

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Y
1 review
Dined on October 28, 2018
Overall 3Food 5Service 3Ambience 3

The server of our table was not very familiar with the products.

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HS
1 review
Dined on October 28, 2018
Overall 5Food 5Service 5Ambience 5

quiet and comfort location to enjoy the afternoon tea with friends.

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D
1 review
Dined on October 24, 2018
Overall 4Food 1Service 4Ambience 4

Had heard so much about your place. Very disappointing. The tea that was brought to us was with lukewarm water. Sandwich was ok but nothing spectacular. The price was way to expensive for what we got. Brought 5 guests and all of us disappointed. Not able to come back because of disappointment

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e
San Francisco
1 review
Dined on October 1, 2018
Overall 5Food 5Service 5Ambience 5

Perfect place to spend a special afternoon. I look forward to going back

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OT
1 review
Dined on September 30, 2018
Overall 5Food 5Service 5Ambience 5

excellent afternoon tea and dessert

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JW
Vancouver
1 review
Dined on September 28, 2018
Overall 2Food 1Service 2Ambience 2

Food didn’t feel fresh, Madeline I had was stale and the manager just apologized and didn’t do anything about it. Definitely not worth the price.

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EG
1 review
Dined on September 23, 2018
Overall 5Food 5Service 5Ambience 5

Great place, food and service ...
Very friendly athmosfera

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OT
Vancouver
1 review
Dined on September 11, 2018
Overall 3Food 5Service 1Ambience 5

The previous time we came, the server was very knowledgeable and nice, she explained everything from different kinds of tea to foods on the menu very thoroughly, we took some of her recommendations and had a great time. But this time we gets a different person and she seems very inexperienced. To start, the server drops the side plate on the table in front of us and doesn’t even offer to change a new one- she just flips the dropped plate and says here you are. And then when the dishes are served she gives us a cold face, not saying a word to explain what’s in the dish, just put the dish on the table and walks away. Terrible experience.

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