TWG Tea Salon & Boutique

4.2
187 reviews
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CAN$31 to CAN$50
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Contemporary French / American
Top tags:
  • Afternoon Tea
  • Quiet Conversation
  • Good for a Date
TWG Tea Salon & Boutique, the finest luxury tea brand of the world, offers a full dining menu for breakfast, lunch and dinner as well as an elegant afternoon and high tea services, a vast collection of over 500 fine harvest teas and exclusive tea blends and an exquisite selection of TWG Tea designed tea ware and accessories for the modern tea table. At the forefront of Tea Gastronomy in Vancouver, TWG Tea integrates a myriad of signature teas into savoury and sweet recipes using unique flavours creating an unmistakable nuance that deliciously enhances each dish. Offered daily, with breakfast, brunch, lunch, afternoon and high tea, dinner specialties and dessert, as well as trendsetting tea infused beverages and cocktails, tea is woven into every aspect of the meal - an unmistakable nuance that deliciously enhances each dish.
What 187 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
Food
4.1
Service
4.3
Ambience
3.7
Value
Noise · Quiet
74% of people would recommend it to a friend
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OT
1 review
Dined on January 7, 2019
Overall 5Food 5Service 5Ambience 4

Beautiful space to spend your morning! I was amazed by the wide selection of teas from all around the world. Great and knowledgable service.

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j
Vancouver
1 review
Dined on January 6, 2019
Overall 3Food 2Service 5Ambience 3

I have been to TWG a lot of time but honestly, the tastes of their afternoon tea sets are getting worse. The sets are pretty pricy as well, I don't think it worths the money. Their scones are the only thing that I will come back for, nothing else.

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CW
Vancouver
1 review
Dined on January 6, 2019
Overall 5Food 5Service 4Ambience 4

Great place to go for a special occasion or if you just love really good tea. Macaroons are awesome.

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T
Vancouver
1 review
Dined on December 29, 2018
Overall 3Food 2Service 4Ambience 3

Finger sandwich really can be finished with one bite (1 dollar size), and taste normally, not worth the money. But their dessert is not bad, I like their Tiramisu.

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N
Vancouver
12 reviews
Dined on December 26, 2018
Overall 5Food 5Service 5Ambience 5

This is a unique High Tea Experience. 800 types of tea, you really don't know where to start! The head waiter seems very knowledgeable. Every item on their menu (well almost) has one of their many tea as an ingredient.

Price is a little high but it's a worthy splurge for once in a blue mooon.

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TC
Vancouver
3 reviews
Dined on December 21, 2018
Overall 4Food 4Service 4Ambience 4

Beautiful festive decorated restaurant me delicious food with nice presentation

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CH
Vancouver
1 review
Dined on December 20, 2018
Overall 2Food 2Service 1Ambience 2

I bring my daughter here every Christmas for afternoon tea. This time the service was poor and the food not memorable or good. We did not enjoy it at all. I asked after and found out that the owner had changed. Will not come here again for afternoon tea. Will find an alternative.

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JY
1 review
Dined on December 15, 2018
Overall 3Food 4Service 2Ambience 4

The tea was very good and place luxurious but the service needs a big improvement!
I felt that the service was inconsistent. We were a group of 4 Asian women. The table beside me were 2 Caucasian ladies. The server kept coming to their table to ask " Is everything good?", while we did not get asked.
The waitress even rudely told us, " You know we have a minimum spend for large group."
Also there were so many things in the menu not available!

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MB
1 review
Dined on December 8, 2018
Overall 5Food 5Service 5Ambience 5

Angie in particular is extremely knowledgeable about all the teas they carry. She remembers me each time I am in, even thought it is only a few times a year. In addition, she remembers what tea I have purchased in the past, my tastes and recommends the most delicious and seasonal teas. She is a huge reason as to why I keep coming back and is a real jewel in the entire experience!

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RE
1 review
Dined on December 3, 2018
Overall 4Food 4Service 4Ambience 4

Great selection of tea. Good for quiet conversation. Good for a relaxing afternoon or evening.

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T
Vancouver
3 reviews
Dined on December 1, 2018
Overall 5Food 4Service 4Ambience 5

Good service and good decor. We enjoyed our tea time. It was relaxing and quiet. Good selection of teas.

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OT
Vancouver
12 reviews
Dined on November 30, 2018
Overall 5Food 4Service 5Ambience 5

A welcomded break from the noisey restaurants around town. Good food and a attention to detail on the service made for a wonderful evening.

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OT
Vancouver
1 review
Dined on November 20, 2018
Overall 2Food 3Service 2Ambience 3

Our waitress is very young and I told her we are here the first time, she did it explain much and just wait for us to look at the menu. Even when she bring the tea set, no explanation at all. I saw other waitress explaining to their guests, I think she need to be trained. I have been to a number of places for high tea, this one is the least impressive. I mentioned when I book that it is for my sister birthday and no one said anything. Very disappointed.

The table next to us, the group of lady are pretty loud.

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c
Toronto
1 review
Dined on November 19, 2018
Overall 3Food 4Service 4Ambience 4

There are 3 things I’d like to mention that is different than the TWG in Hong Kong.
1. There was no background music
2. We didn’t get to choose the flavour of macaroon and it wasn’t explain to us which one we were offered
3. The scones were served at the beginning of our tea set and not heated up and served when we were ready to eat after the tea sandwiches

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OT
1 review
Dined on November 17, 2018
Overall 1Food 4Service 1Ambience 4

Poor service, non attentive server, disappointing

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RG
1 review
Dined on November 16, 2018
Overall 3Food 3Service 4Ambience 3

We went at TWG to celebrate an anniversary. It was at diner time. We took a savory crepe for starter, it was unfortunately dry and not a lot of filling inside. Main dishes were very good however, we found the top of the tomato inside the burger which is usually the part that you cut and throw away in "fine dining" or even at home. I made sure to leave it on the plate to be noticed.
Concerning the desserts, the chocolate lava was very rich, warm and tasty. The lemon meringue, in the other hand, tasted old, it was dry. (maybe not fresh?)
I asked a scoop of vanilla ice cream that had also a very particular taste. But everyone has different taste. Having said that, our server was sweet and professional and made our experience better.
I will still give it a try for an afternoon tea.

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BN
Atlanta
3 reviews
Dined on November 12, 2018
Overall 5Food 5Service 5Ambience 5

Wonderful tea and scones!

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D
Vancouver
4 reviews
Dined on November 9, 2018
Overall 2Food 4Service 1Ambience 3

Brunch and tea were excellent, but service was very slow. Given how few people were being served, there were very long waits between visits. Enjoyed the vast tea menu and information book.

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Y
1 review
Dined on October 28, 2018
Overall 3Food 5Service 3Ambience 3

The server of our table was not very familiar with the products.

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HS
1 review
Dined on October 28, 2018
Overall 5Food 5Service 5Ambience 5

quiet and comfort location to enjoy the afternoon tea with friends.

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D
1 review
Dined on October 24, 2018
Overall 4Food 1Service 4Ambience 4

Had heard so much about your place. Very disappointing. The tea that was brought to us was with lukewarm water. Sandwich was ok but nothing spectacular. The price was way to expensive for what we got. Brought 5 guests and all of us disappointed. Not able to come back because of disappointment

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e
San Francisco
1 review
Dined on October 1, 2018
Overall 5Food 5Service 5Ambience 5

Perfect place to spend a special afternoon. I look forward to going back

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OT
1 review
Dined on September 30, 2018
Overall 5Food 5Service 5Ambience 5

excellent afternoon tea and dessert

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JW
Vancouver
1 review
Dined on September 28, 2018
Overall 2Food 1Service 2Ambience 2

Food didn’t feel fresh, Madeline I had was stale and the manager just apologized and didn’t do anything about it. Definitely not worth the price.

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EG
1 review
Dined on September 24, 2018
Overall 5Food 5Service 5Ambience 5

Great place, food and service ...
Very friendly athmosfera

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OT
Vancouver
1 review
Dined on September 12, 2018
Overall 3Food 5Service 1Ambience 5

The previous time we came, the server was very knowledgeable and nice, she explained everything from different kinds of tea to foods on the menu very thoroughly, we took some of her recommendations and had a great time. But this time we gets a different person and she seems very inexperienced. To start, the server drops the side plate on the table in front of us and doesn’t even offer to change a new one- she just flips the dropped plate and says here you are. And then when the dishes are served she gives us a cold face, not saying a word to explain what’s in the dish, just put the dish on the table and walks away. Terrible experience.

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B
Vancouver
19 reviews
Dined on September 5, 2018
Overall 3Food 3Service 3Ambience 4

Food was tasty. Scones were the best. Service was good, if server introduced the pastries and items on the tray it would have made it more enjoyable. Leftover were placed in a very impressive packaging.

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KB
1 review
Dined on September 2, 2018
Overall 4Food 4Service 3Ambience 3

It was a unique spot to celebrate a significant birthday with the girls. The food is very tasty and it is an experience for sure.

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V
Vancouver
31 reviews
Dined on September 2, 2018
Overall 4Food 4Service 5Ambience 4

Great choice of tea as always. I'd like the expansion in the menu now. Good recommendation for tea selection.

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OT
New Orleans
2 reviews
Dined on September 1, 2018
Overall 5Food 5Service 5Ambience 5

The service was phenomenal and the food was incredible!

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N
Vancouver
3 reviews
Dined on August 30, 2018
Overall 5Food 5Service 5Ambience 5

The store and restaurant is beautiful! The tea and food are also equally delicious!

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OT
Vancouver
2 reviews
Dined on August 26, 2018
Overall 2Food 2Service 3Ambience 3

Pricy and not worth the price. I believe they have recently changed their owner and I feel the food before was way better

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OT
Vancouver
11 reviews
Dined on August 19, 2018
Overall 3Food 5Service 3Ambience 3

This is my first time visiting this place after the name changed and I don’t think I’ll ever return again. I’ve been to this place many times however the service this time really disappointed me. The girl at the reception did not greet me nor talk to me at all after having eye contact with me several times, so I had to wait for 10 minutes at the door like an idiot. When I finally got a table, our table was right next to the other tables. People can basically hear other people’s conservation. There were empty tables. The quality of food is pretty good however I will never return again.

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S
1 review
Dined on August 17, 2018
Overall 1Food 3Service 1Ambience 3

Extremely poor service, food was good but not excellent. We were served at different times after waiting an extended period of time and with most tables that had arrived after us being served.

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OT
Vancouver
1 review
Dined on August 14, 2018
Overall 5Food 5Service 5Ambience 5

Relaxing dining experience with a quiet atmosphere and great service.

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Y
Vancouver
6 reviews
Dined on July 14, 2018
Overall 5Food 5Service 5Ambience 5

It’s a regular place for me to go and have afternoon tea with my friends. I love this place.

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E
San Francisco
11 reviews
Dined on July 7, 2018
Overall 3Food 3Service 3Ambience 3

Food is fine, but personal not super friendly.

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LH
1 review
Dined on July 3, 2018
Overall 2Food 3Service 2Ambience 3

The servers were mostly chatting amongst themselves majority of the time, not doing their job. Food wasn’t bad. We have gotten the bill from a different server since ours was busy conversing with her friend so once payed and we’re up and leaving, she had the audacity to ask us if we were going to pay our bill?

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DG
1 review
Dined on July 3, 2018
Overall 2Food 2Service 1Ambience 3

We have a feeling that we were being asked to leave after one hour and 45 mins of dining. Server came a few times trying to take away our plates when food were still there. We were not advised in advance that there’s a time limit of the seating.

When we asked to refill our teapot. We were being refused in a way that’s not so appropriate. Factor in the price of the tea sets. We expected a much re professional service.

Comparing to urban tea merchant in the past. Food quality is simply not as good. Hope to see improvements as urban tea merchant gave me lots of good memories.

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OT
Vancouver
1 review
Dined on June 30, 2018
Overall 5Food 4Service 5Ambience 5

Our server, Conrad, was fantastic. We had many questions about specific teas and he was exceptionally knowledgeable and gracious. The scones were the best I’ve tasted, comparable to the top tier high tea venues in the U.K. and Europe.

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