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Unagi-ya Hachibei, New York, NY

Unagi-ya Hachibei

4.5
4.5
43 Reviews
$50 and over
Japanese Speciality
Unagiya Hachibei is the first NYC based restaurant to provide an authentic Japanese style Unagi experience, focusing solely on creating and serving the best Unagi outside of Japan, featuring our special “secret sauce” and proper grilling techniques.

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Japanese Speciality, Seafood, Japanese (Sukiyaki)
  • Hours of Operation
    Lunch Daily 11:30 am–3:00 pm Dinner Daily 5:30 pm–10:00 pm
  • Phone number
    (212) 888-8003
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Business Casual

What 43 people are saying

Overall ratings and reviews

4.5
4.5 based on all time ratings
  • 4.6Food
  • 4.6Service
  • 4.3Ambience
  • 4Value

NoiseModerate

43 Reviews
  1. ZhouZ

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on March 6, 2020

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 3
    Best Unagi Don I had in NYC seats are not very comfortable at the counter

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  2. OpenTable Diner

    Greater Boston

    6 reviews

    vip
    2.0

    6 reviews

    Dined on March 5, 2020

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    service was good but the food is terrible. The rice was not fully cooked, and after I told them, the only thing they did was replaced a new one. But the rice was still not fully cooked.

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  3. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on February 25, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food

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  4. UnagiZuki

    New York City

    1 review

    4.0

    1 review

    Dined on February 22, 2020

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 4
    Facilities and services were good. Some food (Umaki, honesenbei) were good. I tried kantou-style unagi and my wife tried kansai-style unagi. The eel(kantou-style) was not as soft as I expected. Different from ones we experience in Japan. The eel(kansai-style) was not our choice. But we enjoyed the cleanness, quietness and the good services.

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  5. Tintintoo

    New York City

    45 reviews

    2.0

    45 reviews

    Dined on January 6, 2020

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2
    Way overpriced for what you get. The quality of the food and the ambience of the restaurant do not live up to the price. If it were just incredibly special eel in a really nice environment, I could justify paying almost $100 for lunch for one person. But the atmosphere is actually not special at all – a very ordinary slightly wornout-looking space (and there was a funny smell near my table). The service is very casual, not at all like in a high-end restaurant. And the unagi was good but nothing discuss. Definitely not as good as what I’ve eaten in Japan.

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  6. OpenTable Diner

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on December 30, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food, even it’s a bit pricey, but worthy.

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  7. OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on December 27, 2019

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 4
    waiting almost over a hour for food.

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  8. CrazyCoder

    San Francisco

    1 review

    4.0

    1 review

    Dined on December 18, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The food is good overall, but the rice in the Unagi rice bowl is a little bit tough. Also it is a little of overpriced.

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  9. Cloudnine

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on December 11, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Unagi is truly amazing. Worth the wait! Hint....get one or two small apps to pair with Sake once seated. The Unagi does take awhile to be served. This keeps your stomach busy while wait.

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  10. YTLs

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on November 17, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Nice food however the interior design is not worth for the price but the food is

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  11. NormanY

    New York City

    1 review

    5.0

    1 review

    Dined on November 15, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Spectacular food and dining experiences. Eel was cooked to the right temp and the texture was great

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  12. WendyL

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on November 15, 2019

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Overpriced

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  13. LA123

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on October 10, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice grilled eel set meal, love three ways to eat. Good quality of food and drinks good services. Suitable for date and business meal to chat with friend while cooking the grilled eel. Recommended

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  14. OpenTable Diner

    New York City

    3 reviews

    3.0

    3 reviews

    Dined on September 25, 2019

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    Eel is small and thin. $70... I don’t think it worth that much, even it comes from Japan

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  15. MM123

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on September 6, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such delicious unagi!!! Hitsumabushi is my favorite, as I can enjoy kabayaki, temaki roll, the ochazuke all in one order.

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  16. whaboutally

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on August 26, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A must visit! It is well worth the wait, especially when it's quite rare in the States to find a restaurant that will serve and cook fresh eel the moment you order. When everything's designed to be quicker and faster, I enjoyed getting a quality meal that was thoughtful and intentional. [This part of the review has nothing to do with their food or service, but I do wish they had a lighter and more inviting decor inside. Staring at the black wall while eating was an interesting experience.]

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  17. OpenTable Diner

    New York City

    6 reviews

    4.0

    6 reviews

    Dined on August 10, 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was great and the food was delicious... we ordered Osaka Style Uni Unagi, Umaki and a Matcha pudding Definitely going back!

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  18. JoeC

    New York City

    1 review

    5.0

    1 review

    Dined on August 4, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was very good. The service was on point, and the presentation was top notch.

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  19. Hawaiitourist

    Hawaii

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 20, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    The best unagi dishes, with fresh eels. Exactly as in Japan. Very expensive but worthwhile. Will return for sure.

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  20. KREB

    Greater Boston

    1 review

    vip
    5.0

    1 review

    Dined on July 16, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of the coolest and most unique restaurants in New York!

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  21. wprt

    Greater Boston

    21 reviews

    5.0

    21 reviews

    Dined on June 22, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Eels are never frozen here. Highly recommended for those who appreciate authentically prepared eels. Definitely not your typical unagi-don type of place.

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  22. OpenTable Diner

    New York City

    11 reviews

    5.0

    11 reviews

    Dined on June 3, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very impressive.

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  23. Sho92

    New York City

    18 reviews

    4.0

    18 reviews

    Dined on May 24, 2019

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 2
    Best Unagi (eel) in USA. They showed me an eel before they grill. I had a Kanto-style (Eastern). Very tender. Room was a little bit too dark.

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  24. LeeK

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on May 18, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Pricey, but it’s NYC

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  25. zandj

    San Francisco

    33 reviews

    5.0

    33 reviews

    Dined on May 18, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Soft jazz in the background, minimalist decor, excellent service - make the perfect background to be able to focus on tasty unagi while enjoying conversation with a dinner partner. Thank you!

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  26. TonyR

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on May 16, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We thoroughly enjoyed our meal. It was as good as we have had in Tokyo and Kyoto. Service was excellent!

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  27. Cheunger

    New York City

    241 reviews

    4.0

    241 reviews

    Dined on May 7, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Good eel specialty joint.

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  28. sunlight

    Greater Boston

    24 reviews

    vip
    5.0

    24 reviews

    Dined on May 4, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic experience for food decor ambiance and service

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  29. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on May 2, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Incredible!

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  30. PeterG

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on May 1, 2019

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Overpriced. I know this is probably the best unagi available in the city, but it is truly only marginally better than that available at other fine Japanese restaurants, and much more expensive. Also, they were out of uni (on a regular weeknight! This has to be just poor planning and is really inexcusable). The place was empty, and I imagine the restaurant will not last long. Disappointing.

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  31. Freefrenchgirl

    Miami - Dade

    18 reviews

    vip
    4.0

    18 reviews

    Dined on April 24, 2019

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    A quiet restaurant hidden in the city even the decor is dark and shadowy Food is fantastic best unagi since Japan would highly recommend it

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  32. OpenTable Diner

    New York City

    19 reviews

    5.0

    19 reviews

    Dined on April 23, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Best eel in US!

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  33. MelW

    New York City

    4 reviews

    4.0

    4 reviews

    Dined on April 7, 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Atmosphere is quiet, but one goes for the food. If this place were in Tokyo, it would be in the basement, and with no signs... hence a different crowd goes here. A bit pricey, but to be honest, extremely authentic. Hope the locals will help it catch on!

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  34. AmyK

    San Francisco

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 2, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is the only restaurant in the US serving authentic Japanese eel dishes--and they do it wonderfully. Lovely service, explanations if needed, really, really delicious food, the eel is so good, comes from Japan and the other dishes are just like what you would have in Japan and so good! I will go back for sure.

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  35. PeterH

    New York City

    1 review

    5.0

    1 review

    Dined on March 29, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    superb grilled eel--better than in Kyoto. Service suuperb.

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  36. peter

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on March 14, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious eel that's the freshest in town. Not a cheap meal, but a treat for a special occasion.

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  37. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on March 9, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was my BD dinner with my wife. Both of us thoroughly enjoyed it very much Thank you so much

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  38. TedN

    New York City

    1 review

    3.0

    1 review

    Dined on March 5, 2019

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 4
    Overpriced. Eel excellent, but not sufficiently better than eel in good New York restaurants. Price difference too great.

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  39. OpenTable Diner

    New York City

    5 reviews

    3.0

    5 reviews

    Dined on February 26, 2019

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Not as good as I expect. The eel is very fresh and sauce is pretty good.

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  40. misschiga

    New York City

    14 reviews

    vip
    5.0

    14 reviews

    Dined on February 15, 2019

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    My husband I were so happy to have the authentic eel from Japan. Everything was great except the back ground music wasn't good.

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FAQs

Unagi-ya Hachibei is rated 4.5 stars by 43 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Unagi-ya Hachibei

238 E 53rd St, New York, NY 10022

Additional information

  • Cross Street
    2nd Ave & 3rd Ave
  • Neighbourhood
    Midtown East
  • Hours of Operation
    Lunch Daily 11:30 am–3:00 pm Dinner Daily 5:30 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Japanese Speciality, Seafood, Japanese (Sukiyaki)
  • Dining style
    Casual Elegant
  • Dress Code
    Business Casual
  • Parking Details
    None
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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