West Plains Bistro

4.7
318 reviews
icon/ic_price_rangeCreated with Sketch.
CAN$31 to CAN$50
icon/ic_cuisineCreated with Sketch.
French / Canadian
Top tags:
  • Neighbourhood Gem
  • Special Occasion
  • Good for a Date

West Plains Bistro is a classic European style bistro that offers a taste of Paris in Burlington style. Using local, seasoned ingredients, the restaurant serves everything from steak to quiche for lunch. The dinner menu features exciting chef’s specials daily, along with other tantalizing menu items from a Filet Mignon to halibut fish and chips and more. The restaurant has an early bird menu that is served from 4pm – 5:30pm. The homemade soups offered by the restaurant have won awards and are famous among its patrons.

West Plains Bistro offers a unique dining experience with the décor theme oozing European-inspired charm. The wrought iron tables are adorned with stained-glass lamps and bouquets of fresh flowers, giving a vintage feel. The outdoor patio is a true gem, as it is modeled to replicate a picturesque Parisian street. West Plains Bistro also offers professional catering services, including staffing, beverages and food.

What 318 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.7
Service
4.5
Ambience
4.4
Value
Noise · Moderate
96% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
LB
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 4

We very much enjoyed our evening at the West Plains Bistro. Everything was delicious. My mother rated the escargot as the best of her 89 year life ... the highest praise I think she's ever given a restaurant!

Report
Helpful
OT
1 review
Dined on March 8, 2019
Overall 5Food 5Service 5Ambience 5

Pleasant surprise. Food was delicious and professionally plated. Selection was very good and early bird option was excellent value. Wish more restaurants in our area offered early bird dining specials.

Service was exceptional. The server was very attentive. My water glass was never empty and was constantly replenished.

I will be back, often!

Report
Helpful
J
Toronto
1 review
Dined on March 6, 2019
Overall 5Food 5Service 5Ambience 5

As always, a most pleasant lunch. Excellent food, great wine and a wonderful ambience!
I will be back!

Report
Helpful
KC
1 review
Dined on March 5, 2019
Overall 5Food 5Service 5Ambience 5

Best burger I've ever had! The service is also exceptional.

Report
Helpful
OT
Toronto
20 reviews
Dined on February 27, 2019
Overall 5Food 4Service 5Ambience 4

A very friendly local restaurant. Big crowds for early bird dinner. Staff was warm and professional.

Report
Helpful
CT
Toronto
1 review
Dined on February 25, 2019
Overall 5Food 5Service 5Ambience 5

Excellent service and food in pleasant surroundings.

Report
Helpful
CM
New York Area
8 reviews
Dined on February 22, 2019
Overall 4Food 5Service 4Ambience 4

Excellent food and fantastic service. All three of us loved our entrees (pickerel, stuffed squash and mussels) and the Skor chocolate cake was chocolate-y goodness.

Report
Helpful
RS
1 review
Dined on February 19, 2019
Overall 4Food 4Service 4Ambience 4

Great atmosphere, service and food. Have recommended to all my friends.

Report
Helpful
j
1 review
Dined on February 18, 2019
Overall 3Food 3Service 4Ambience 3

We had made reservations at West Plains Bistro for Feb 18 for the Taste of Burlington - advertised from Feb 18 onwards. West Plains Bistro was one of the restaurants advertised with their award winning soup.
When we got there, we were told that the Taste of Burlington menu didn't start until the next day, Feb 19. We inquired about the website advertising the start date of Feb 18 and the server said, "This happens every year." This reaction was frustrating as it is SO easy to communicate information correctly on websites and make the necessary changes.
There was NO award-winning soup available.
There was NO Taste of Burlington Prix fixe menu.

We were offer the OVERCOOKED schnitzel prix-fixe menu as there was nothing else on the prix-fixe menu available.

What I found frustrating is that the server gave us the restaurant business card with manager's name to contact. Had I been the server, I would have tried to ensure a positive dining experience for the guests. As a manager, I would want my staff to be on the same page and not hand out a business card. Rather, she should have dealt with the situation in a far more satisfactory manner - having worked in the service industry, I have many suggestions.

All in all, an unpleasant dining experience. The problem that the Bistro created by not taking the time to adjust dates on a website, and then stating that this happens every year, is a bit arrogant and poor service to customers.

Report
Helpful
AF
Toronto
1 review
Dined on February 16, 2019
Overall 5Food 5Service 5Ambience 5

A quaint small restaurant with excellent food and service. The food was delicious and well presented. Services was pleasant and fairly quick.

Report
Helpful
OT
Toronto
1 review
Dined on February 16, 2019
Overall 5Food 5Service 5Ambience 5

Very tasty food and excellent service!

Report
Helpful
PW
Toronto
2 reviews
Dined on February 15, 2019
Overall 5Food 5Service 5Ambience 5

I love this little restaurant. The food is remarkably good. The Early Bird Special is great value. The staff is always pleasant and attentive.

Report
Helpful
JS
Toronto
1 review
Dined on February 8, 2019
Overall 5Food 5Service 5Ambience 5

I would definitely recommend West Plains Bistro.
I went with extended family for lunch and everything was delicious and fresh.
Our waitress was very nice and efficient.
The mushroom soup is out of this world!

Report
Helpful
J
1 review
Dined on February 2, 2019
Overall 5Food 5Service 5Ambience 5

Delicious! Makes the best soup anywhere! Courses were not rushed - excellent food, friendly service, relaxed atmosphere. A lovely lunch!

Report
Helpful
JO
New York Area
8 reviews
Dined on February 1, 2019
Overall 3Food 4Service 2Ambience 5

We arrived and were immediately told when we would have to leave by. This has never happened to me in my entire life. It was so assertively told to us that it was beyond improper. I can hardly believe they think this is acceptable behavior. We were clearly not important to them.

Report
Helpful
EP
1 review
Dined on February 1, 2019
Overall 5Food 5Service 5Ambience 5

I HAVE BEEN GOING TO THE BISTRO SINCE THE FIRST DAY IT OPENED AND STILL GO VERY OFTEN...GREAT FOOD GREAT LOCATION...THEY MUST PAY MORE ATTENTION TO THEIR LONG TIME CUSTOMERS

Report
Helpful
KL
Toronto
5 reviews
Dined on January 30, 2019
Overall 3Food 2Service 5Ambience 3

The service was good here but we were rather disappointed with the food. We got the escargot and immediately knew it need salt desperately. Then we had the soup of the day and again, it was on the blander side, but better. I like my warm beet salad and he found his steak frites to be too greasy and the fries ended up soaking it all up and soggy. While it is a cute little restaurant and our waiter was very nice, we were underwhelmed with the food and would not go back.

Report
Helpful
J
Toronto
4 reviews
Dined on January 29, 2019
Overall 5Food 5Service 5Ambience 5

Always a lively experience.. the food the service never dusappoints

Report
Helpful
S
Toronto
2 reviews
Dined on January 24, 2019
Overall 5Food 5Service 5Ambience 5

One of my favourite spots for lunch in Burlington! Meals are always fantastic, great service. My favourite is the daily quiche special with either salad or fries, which is always delicious.

Report
Helpful
LM
1 review
Dined on January 22, 2019
Overall 4Food 4Service 4Ambience 4

There were 8 of us having lunch. The waitress was very friendly and did a great job.
The food was served in a reasonable amount of time. The presentation of the food was lovely...it was very good. We had a great time! It was very noisy though...but, it’s a small place.

Report
Helpful
CG
Toronto
1 review
Dined on January 21, 2019
Overall 5Food 5Service 5Ambience 5

Both food and wait staff are excellent. I've never been disappointed whether dining with a friend or a larger group. Always try to get a reservation as they fill up quickly. Miss the little burger sliders they used to have--they were a little easier to eat (handle) than the larger pretzel burger, but both equally tasty, especially with their delicious fresh made fries.

Report
Helpful
JB
Toronto
2 reviews
Dined on January 18, 2019
Overall 5Food 5Service 5Ambience 5

Went with friends for dinner, service was great, ambience was lovely, we all really enjoyed are meals. Would definitely recommend.

Report
Helpful
JI
Toronto
3 reviews
Dined on January 18, 2019
Overall 5Food 5Service 4Ambience 5

Best place in Burlington for lunch or dinner. Reservations while not required, are highly recommended. Food is always of a high standard and beautifully presented. Happy to have you in Burlington.

Report
Helpful
LK
1 review
Dined on January 18, 2019
Overall 5Food 5Service 5Ambience 4

I introduced my friend to this Bistro and she was very pleased with it, as I always am when I visit.

Report
Helpful
PT
1 review
Dined on January 15, 2019
Overall 4Food 4Service 4Ambience 4

First visit. Met a friend there for lunch and was very pleased with the atmosphere, service and food. Will definitely go again.

Report
Helpful
AM
Toronto
1 review
Dined on January 12, 2019
Overall 5Food 5Service 5Ambience 5

Soooo good! Food is delicious. Pranut butter cheesecake is to die for!

Report
Helpful
M
1 review
Dined on January 12, 2019
Overall 5Food 5Service 5Ambience 5

Small and cozy. Serving excellent food! Suitable for older crowd.

Report
Helpful
JL
1 review
Dined on December 31, 2018
Overall 5Food 5Service 5Ambience 5

Outstanding service by Sarah. Friendly & professional. Superb food. Onion soùp from scratch... none better. Wine is excellent and paired by the chef for my meal.

Report
Helpful
BW
1 review
Dined on December 31, 2018
Overall 5Food 5Service 4Ambience 4

Casual environment and the food is really good. Very enjoyable experience.

Report
Helpful
TM
Toronto
2 reviews
Dined on December 28, 2018
Overall 5Food 5Service 5Ambience 5

THE most interesting menu around. They have common items and then they have unusual items that are out-of-this-world terrific. Love this place.!! Excellent service. A1 Food choices and presentation.
Everything is made to order fresh in the kitchen. They go over the top to make sure you are comfortable and happy. Each time I go there they surprise me again. This is a One-in-a-million Restaurant that needs to be visited at least once. If you go there just once, I guarantee you will be back. It is THAT wonderful.

Report
Helpful
OT
1 review
Dined on December 28, 2018
Overall 5Food 5Service 5Ambience 5

We had a great meal with some good friends, it was their first time there and will definitely be back

Report
Helpful
KH
Toronto
3 reviews
Dined on December 22, 2018
Overall 5Food 5Service 5Ambience 5

I have been here for lunch and for dinner. Both times everything was 5 Star.

Report
Helpful
EC
1 review
Dined on December 22, 2018
Overall 5Food 5Service 5Ambience 5

One of my favourite restaurants. The food is excellent, the service is outstanding and their early bird menu is fantastic value and great if you are heading off to the theatre. Highly recommen!

Report
Helpful
EH
1 review
Dined on December 19, 2018
Overall 4Food 5Service 5Ambience 3

Seating is problematic with bar stools which are very hard on arthritic legs! The food was incredably delicious.

Report
Helpful
B
Naples
1 review
Dined on December 18, 2018
Overall 5Food 5Service 5Ambience 5

Excellent evening all round.

Report
Helpful
DM
1 review
Dined on December 18, 2018
Overall 5Food 5Service 5Ambience 5

We were four ladies celebrating a Birthday. Had a lovely lunch. The food was great and the atmosphere just right. Will be back.

Report
Helpful
g
Toronto
1 review
Dined on December 17, 2018
Overall 5Food 5Service 5Ambience 4

My first lunch at this restaurant will certainly not be my last. The service was excellent and the food as well.
Great presentation. There was a Christmas lunch going on with at least 20 people in attendance....and early diners as well who were not anxious to leave. The Staff were very discreet in advising patrons who lingered longer that the second round of reservations had arrived and it was time for them to move on.
Well Done indeed!

Report
Helpful
M
Toronto
9 reviews
Dined on December 15, 2018
Overall 4Food 4Service 4Ambience 4

Great evening out with friends. Great food and service. A really nice little spot

Report
Helpful
JO
Toronto
2 reviews
Dined on December 13, 2018
Overall 5Food 5Service 5Ambience 5

Staff are very helpful and patient with disabled patron! Thank you

Report
Helpful
KM
Toronto
4 reviews
Dined on December 13, 2018
Overall 5Food 5Service 5Ambience 5

Good menu with specials daily. Great list of appetizers. Small and cozy. Nice lighting in the evening with appealing ambiance. Friendly attenative service. Highly recommend. Reservations also recommended. Use open table.

Report
Helpful
1
2
3
8

Tweets by West Plains Bistro