Zoe's at Fairmont Chateau Laurier

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1. KA

   KevinA

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Wow. It started with the west location….window seat looking out over Wellington. Beautiful. Moved to tea selection….knowledgeable server, wonderful tea. Finally the food…..lots of choice. Wonderful tastes and textures. I would have asked for more savoury and less sweet but that is just me

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2. SP

   SarahP

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service5ambience3

   The room was beautiful and Josee our main server/hostess was amazing!! But unfortunately the room was very hot. It was a very hot day in August and the staff were good about lowering blinds and fans we’re running. But for the cost I was expecting it to have adequate air conditioning

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3. NS

   NatalieS

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Special high tea outing on a Sunday afternoon. Service was lovely - merci Nicole!

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4. YC

   YC123

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food2service3ambience5

   The food served in high tea needs to be improved. Too much heavy deserts. Should have more savory food, and more not too sweet bakeries.

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5. TB

   TanyaB

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food4service5ambience5

   Never did high tea before. It was a great experience.

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6. DW

   DominicW

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Took my 10 year old daughter for a daddate there— we both loved it. A lovely experience, thank you!

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7. CH

   ConnorH

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Delicious and well balanced teas and food; the atmosphere was lovely and the staff was friendly.

   Report
8. VP

   VictorP

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Nice atmosphere, service was good and foods were great.

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9. SC

   SushiCaribou

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service4ambience5

   Nicole and Philippe were friendly and awesome; the tea options and food were delicious, the ambiance, reminiscing of a fairy tale. It took a bit longer than expected before we were seated, otherwise it was everything my friend and I were hoping for!

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10. JJ

    JohnJ

    Ottawa

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food3service5ambience5

    My favourite Ottawa bar. Always good ambience and service. Well constructed martini, as expected. But this time wife’s Bucatini Amatriciana was a tad problematic: we were told that yes, it could be had sans guanciale, since we avoid meat. But upon arrival it still came with a generous portion thereof. Hardly the end of the world, and the rest of it was fine, but still… Alas, stuff happens! Will we return? Of course!

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11. E

    Emma

    Montreal

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    I took my mother to enjoy High Tea with 2 of her friends! What a great afternoon it was! We had the best service ever! We were catered and taken care of by Josée! I chose that venue hoping to offer them a different experience and we got a memorable afternoon!

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12. CH

    CrystalH

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    The food was out of this world. The explanation of the food was great. I would have liked the tea list to be left on the table.

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13. S

    Sana

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food4service4ambience5

    It was my first time at Zoe's with a friend and the experience was very enjoyable. The staff was friendly and asked about dietary restrictions that we had. The food was delicious, especially the savoury platter which I wish we had more of. Tea was also very good, there were many varieties. Overall a great experience and would like to come back again.

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14. TI

    TIMM

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined on August 1, 2022

    overall5food5service5ambience5

    Always a great experience!

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15. A

    Alyas

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5

    I brought my Mother for dessert- it was clearly a great choice. The next day I brought my two young daughters for dessert and they had a lovely time! I’d highly recommend Zoe and their amazing staff for any occasion!

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16. SW

    StephenW

    Wilmington

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food4service5ambience5

    The Chateau is indisputably the grande dame of Ottawa hotels. The afternoon high tea at Zoe's provided a very elegant but nut stuffy experience that one would expect to travel to larger cities for.

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17. RN

    RNsdaf

    1 review

    4.0

    1 review

    Dined on July 30, 2022

    overall4food4service5ambience5

    I think the amount of food you get for the extremely expensive price is a little ridiculous.

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18. BJ

    BJZPY

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food4service5ambience5

    A wonderful experience! We visited for my daughters 21st birthday and the service and ambiance were exceptional. Josee was phenomenal and we will return specifically for her. It was a delightful afternoon!

    Report
19. P

    Pierre

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Great service, fantastic atmosphere, and the food was delicious

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20. ON

    OliviaN

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    For me it’s was a perfect moment for my birthday so will surely recommend it

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21. C

    Connor7

    1 review

    4.0

    1 review

    Dined on July 28, 2022

    overall4food4service5ambience5

    Noise level was as expected but over all we found it was overpriced for the amount of food we received. We only received one tray for two persons but other table had two trays per two persons at the cost of 175.00.

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22. DP

    DianeP

    1 review

    4.0

    1 review

    Dined on July 28, 2022

    overall4food5service5ambience4

    Food was on the floor by the window two large pieces. My husband didn't find chairs comfortable .Staff was wonderful and food.

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23. O

    Ottawagirl

    1 review

    3.0

    1 review

    Dined on July 27, 2022

    overall3food3service4ambience5

    A bit disappointing for what we paid . I felt place wasn’t clean , I could see dirt on side of window and on tea pot . Desserts were heavy . Sandwiches and scones were amazing . Too expensive for what you are getting . Not what I expect at a Fairmont quality wise . Did high tea else where in the world and this is disappointing in comparison . Even tea cup and tea cup plate were mismatched . A bit messy

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24. MD

    MayD

    Atlantic Canada

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food4service5ambience5

    Lovely tea but would have been nice to have a couple of tea sandwiches like egg etc. Noise level was great except for the waiter who slammed down plates while setting a table.

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25. A

    Anthony

    Ottawa

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 27, 2022

    overall5food4service4ambience5

    Great place for a special birthday celebration! Excellent service.

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26. PM

    PMcC

    Montreal

    1 review

    5.0

    1 review

    Dined on July 26, 2022

    overall5food4service5ambience5

    Wonderful ambience and service at afternoon tea, excellent food although there could be a bit more lunch like items and a bit less dessert type items. Not cheap but makes for a great special occasion.

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27. C

    Christine

    Hong Kong

    2 reviews

    5.0

    2 reviews

    Dined on July 25, 2022

    overall5food4service5ambience5

    Must walk around the hotel lobby to see the amazing past history of the Chauteau.

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28. YT

    YewenT

    1 review

    4.0

    1 review

    Dined on July 24, 2022

    overall4food3service5ambience4

    The service was excellent. The staff were friendly and extremely helpful. When I couldn't tap my credit card because the total amount exceeded its daily limit, one staff member split the bill in two so that I could tap the card. The food was OK, but considering the price of admission, they should be better.

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29. S

    Scott

    Ottawa

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    The perfect place for a simple drink, afternoon tea or a simple meal. Everything is about attention to detail.

    Report
30. MR

    MartineR

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5

    Food fantastic. Service stellar. I enjoy my experience every time.

    Report
31. OT

    OpenTable Diner

    Calgary

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    After a short wait in the elegant lobby we were seated at a table for two near the tea cart. The food and tea menu was interesting to read. The three- tiered platter showcased the entire meal. The tiny delicate sandwiches were delicious. My favourite was the shrimp salad on a mini croissant. Two kinds of scones were presented and you add the cream and jam yourself. The waitress lit a candle in a small piece of a chocolate cake along with other sweet treats and presented it to me at the end of our meal. My friend and I took home a box of the extras we could not finish. The dining experience was made even more lovely with the fine china and gorgeous decor in the room.

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32. NL

    NicoleL

    Minneapolis

    5 reviews

    3.0

    5 reviews

    Dined on July 22, 2022

    overall3food2service4ambience2

    Afternoon tea was average. Nothing spectacular. Not worth the cost. Sandwiches were interesting but average tasting. Definitely didn’t wow us. Scones were really a let down. Grocery store sells better. Certainly not what I would expect from a Fairmont. Desserts were the highlight. Enjoyed the selection and flavour. The wait staff were very good as well. Atmosphere however was lacking. Tea was served it in a glassed sunroom in 30 degree heat with no a/c only a couple of fans. In less intense heat it may be a nice room but the restaurant itself was mainly empty how about adapting to the situation and seating people in a cooler area of the room like on the main restaurant floor? All in all would not visit again. I have done lots of afternoon tea in various venues and this wouldn’t even make my top 10.

    Report
33. GS

    GlenS

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food3service4ambience2

    The food was good, but given Zoe's reputation and what we paid, I expected better than just "good". The decor was bland - very little interest or colour, other than a few potted plants. The heavily padded chairs at the table we were shown were low and uncomfortable, so we asked for a different table. Those chairs were better, but the forward slant of the seat made them less than ideal. Servers were not masked, even though the city has recommended masking indoors with this new COVID wave. Although effort was clearly made in the food preparation, the results were unfortunately not impressive taste-wise. We were asked if it was a special occasion, and replied that it was our anniversary. The "bonus" for that was a plate with 3 small unremarkable dessert. squares. The bottom line is that we had high expectations, and were disappointed. There are better restaurants that we can go to next time.

    Report
34. VR

    VivR

    Montreal

    1 review

    4.0

    1 review

    Dined on July 20, 2022

    overall4food5service5ambience4

    We had an amazing time! The food was exceptional and our waitress Chantal B. did an amazing job serving us. It was an amazing experience and we would go again!!!

    Zoe's at Fairmont Chateau LaurierResponded on July 22, 2022We are delighted that you enjoyed your visit to Zoe's. We agree that Cghantal is a wonderful colleague and ambassador for the Hotel. We look forward to welcoming you back one day soon! Sincerely, Gregory Voge Director of Food and Beverage

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35. A

    Alicia

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    Lovely experience!! Our waiter (Steven maybe was his name not 100% sure ) was exceptional! Had such a time! Thank you Alicia

    Zoe's at Fairmont Chateau LaurierResponded on July 22, 2022Dear Alicia, We are delighted that you enjoyed your visit to Zoe's. We have the best colleagues in the business. We look forward to welcoming you back one day soon! Sincerely, Gregory Voge Director of Food and Beverage

    Report
36. S

    Srinivas

    Toronto

    17 reviews

    vip
    5.0

    17 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5

    We were a group of seven people cam over for casual snacks and drinks. As usual, wonderful experience at Zoe's with awesome staff, service, food and drink selections

    Zoe's at Fairmont Chateau LaurierResponded on July 22, 2022We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
37. L

    Lainey

    1 review

    4.0

    1 review

    Dined on July 19, 2022

    overall4food5service5ambience5

    Food was delicious. Service was superb. Not obvious how to find the parking garage and the valet parking was a little aggressive and only accepted cash.

    Zoe's at Fairmont Chateau LaurierResponded on July 22, 2022Dear Lainey, Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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38. G

    Gurveen

    Vancouver

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience5

    It was amazing ! Garrick ( i hope I am spelling his name right) was great. He was extremely friendly and excellent.

    Zoe's at Fairmont Chateau LaurierResponded on July 22, 2022Dear Gurveen, We are delighted that you enjoyed your visit to Zoe's. We have the best colleagues in the business and Garrick is certainly one of our finest! We look forward to welcoming you back one day soon! Sincerely, Gregory Voge Director of Food and Beverage

    Report
39. S

    Srinivas

    Toronto

    18 reviews

    vip
    5.0

    18 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5

    Dinner with four friends and it was an awesome experience. Zoes never disappoints me. Great staff and service with phenomenal food

    Zoe's at Fairmont Chateau LaurierResponded on July 18, 2022It is always a pleasure to receive compliments from our guests and clients. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food4service5ambience5

    Fabulous dining experience at Zoe’s! Definitely order the cheese board and some cocktails before you main course. Wonderful ambiance. Will come again!

    Zoe's at Fairmont Chateau LaurierResponded on July 19, 2022Dear Chris, We are delighted that you enjoyed your visit to Zoe's and hope to welcome you back to Zoe's, again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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